We stayed there a night. The place is quite which is good. However, our experience there is not good. Somebody knocked door and window at midnight. We don't feel safe at that time. So we called 911. The next day, the front desk complained us lock the entrance door, and refuse to communicate. The front desk is rude. This is a bad experience.
Xiaogang
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
John
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was clean.Restaurant was very good…
John
2024 年 5 月に 1 泊滞在
6/10 (普通)
Dan、Burnt Hills
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス
I reserved a room in advance for $189. Their website said it was $119. The room was extremely small, with a shared bathroom. Only one very hard and uncomfortable chair. But it did have WiFi and an OK bed. Only option for a meal was the overpriced restaurant. We went to the Jackson Lake Lodge for a great breakfast at a reasonable price.
Dan
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Jackey
2024 年 5 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We booked this room as it was close to the entrance to the park. We arrived late due to traffic and nobody was working. Called the number of the hotel and was informed that we had to pick up our key at the pin board next to the office. Got our key and walked to room and an overpowering smell of raw sewage came clear to be a problem. When actually got into the room it didn't have a bathroom, as it was shared among 3 rooms and was not clearly listed. It said shared amenities which really meant to be that there were none. The room pictured on Expedia showed cute and cozy cabin feeling. This room was 70s wood paneling with dirty ceilings and flooring that was dirty as well. The TV didn't work, the bedside lamp turned on and wouldn't turn off, the thermostat also wouldn't turn off and stuck on a very high heat level as it was so uncomfortable to get any sleep. The door had a lock on it but a small child could have easily pushed it open when it was locked with no additional deadbolt which felt totally unsafe. No fridge or microwave and the food we brought had gone bad by morning time.
The bathroom had 70 s style bathroom paneling, the vanity as well with an over used sink. The shower had newer tile walls but that too was gross the same as the sink. The door had a lock but it took could have been broken into with ease.
The bathroom floors were wet and dirty as well the entire bathroom smelled of raw sewage.
I will be filling a formal complaint with Expedia.
Jackey
2024 年 5 月に 2 泊滞在
4/10 (不満)
Calvin
カップルで旅行
2024 年 5 月 27 日
良かった点 : 清潔度
Basic motel experience. No view. No microwave or refrigerator. Small bathroom and room was dark even with lights. Expensive for such basic accommodations.