Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan OGUT, General Manager

Dear Guest, Thank you very much for visiting Novotel Istanbul Bosphorus and the entire team hopes to host you again very soon for another wonderful stay. Sincerely, Erkan Ogut, General Manager

Dear Guest, Thank you very much for visiting Novotel Istanbul Bosphorus and the entire team hopes to host you again very soon for another wonderful stay! Sincerely, Erkan Ogut, General Manager

Dear Guest, We are thankful for your feedback and the time taken to post it. I am delighted to hear that our services met your expectations. It is always a pleasure to receive positive feedback. I will ensure that your feedback is shared with the team, this will motivate us to keep working for our ultimate goal, service excellence indeed. Thanks again for staying with us and looking forward to welcoming you back again. Sincerly, Erkan Ogut General Manager

Dear Guest, Thank you very much for choosing the Novotel Istanbul Bosphorus for your stay. We hope to welcome you back again when your travels bring you back to Istanbul. Sincerly, Erkan Ogut General Manager

Dear Bruno,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Mursi,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Marcia,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Fouad,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Ahlem, We are chagrined about the rate given to our Hotel. At Novotel we strive to do provide a superior experience for our guests. We hope too see you again.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Khalil, We are chagrined about the rate given to our Hotel. At Novotel we strive to do provide a superior experience for our guests. We hope too see you again.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Gunnar,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Karim,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Jeff,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Frances,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Guest,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Sindy,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Ibrahim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Asalet,Many thanks for your nice review! We truly appreciate your kind words about our staff. Our personal strives to provide a superior service experience for every customer, and it's definitely a boost for us every time we hear positive feedbacks such as yours. We will be sure to let all our teams know that they made your stay a success.We hope to welcome you back to the Novotel Istanbul Bosphorus very soon!Kind regards,Dilek SEVIG KOSEGuest Experience Manager

Sayın Huriye,Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,Dilek SEVIG KOSEGuest Experience Manager

Sayın Bülen Bekir,Otelimizle ilgili güzel puanlamanız için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,Dilek SEVIG KOSEGuest Experience Manager

Dear Soud,Thank you for the rate of our hotel! We are chagrined about the rate, we hope to see you again at Novotel IStanbul Bosphorus.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Christina,Thank you for choosing Novotel Istanbul Bosphorus and taking the time to share your review. We are delighted to hear that you enjoyed our great location, friendly and helpful staff, and the facilities provided. It is also wonderful to know that you found our rooms clean and enjoyed our amazing rooftop bar. We appreciate your kind words and are pleased that you had an overall enjoyable experience.Best regards,Dilek SEVIG KOSEGuest Experience Manager

Dear Abdulrahman,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear JAd,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Yunus Emre,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIGGuest Experience Manager

Dear Olcay Serhat,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIGGuest Experience Manager

Dear Sungmin,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIGGuest Experience Manager

Dear Arun Chand,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Ammar,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the issue with the air conditioning in your room. We have taken note of your comments and will ensure that our maintenance team is aware of the situation. Best regards,Dilek SEVIG Guest experience Manager

Dear Semih,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Karthik, Thank you for your kind words about our staff and service. We are delighted that you enjoyed your stay with us and we are glad that you found our hotel suitable for your family. We are also pleased to hear that you liked our breakfast selection. We strive to provide the best possible experience to our guests and we are glad that we were able to meet your expectations. We look forward to seeing you again soon at Novotel Istanbul Bosphorus! Sincerely, Dilek SEVIGGuest experience Manager

Dear Rosa,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Stewart,Thank you for the rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Değerli Misafirimiz,Otelimizle ilgili güzel puanlamanız için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,Dilek SEVIG KOSEGuest Experience Manager

Dear Aliana,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Denise,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind Regards,Dilek SEVIG KOSEguets Experience Manager

Dear David,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Değerli Misafirimiz,Otelimizle ilgili güzel puanlamanız için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,Dilek SEVIG KOSEGuest Experience Manager

Dear Deniz,Thank you for taking the time to share your valuable feedback with us following your recent stay at Novotel Istanbul Bosphorus. We appreciate your comments on our services and location, which we strive to provide at the best levels of comfort and convenience.We regret that you experienced an uncomfortable room due to a weak air conditioning system as well as pillows that were not up to your expectations. We take your feedback seriously and want to assure you that we strive to provide a pleasant environment for our guests in all areas of our hotel.We hope that despite this experience, you will consider giving us another chance in the future when visiting Istanbul.Sincerely, Dilek SEVIGGuest Experience Manager

Dear Juan C,Thank you for taking the time to provide us with your valuable feedback about your stay at Novotel Istanbul Bosphorus. We are delighted to hear that you have found our hotel conveniently located and that you have enjoyed the restaurants and attractions around it. At Novotel, we strive to provide our guests with a comfortable and clean experience during their stay. We understand that this was not the case during your stay, and we are sorry to hear about it. We strive to continuously improve our services, as customer satisfaction is one of our main priorities. We hope that despite any drawbacks experienced at Novotel Istanbul Bosphorus, you will visit us again in the future and give us another opportunity to show you the level of service we are committed to providing all of our guests. Warm regards, Dilek SEVIGGuest Experience Manager

Dear Guest,Thank you for the great rate of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Cristina,Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Luis Alfredo,Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Değerli Misafirimiz, Bize yorum bıraktığınız için teşekkür ederiz. Tüm misafirlerimizin geri bildirimlerine değer veriyoruz ve yorumlarınız takdir edilmektedir. Novotel Istanbul Bosphorus'ta her bir misafirimize rahat ve dinlendirici bir ortam sunmak için çalışıyoruz. Odanızdaki havalandırma sisteminden gelen gürültü konaklamanız sırasında rahatsızlığa neden olduysa özür dileriz. Otelimiz kaliteli misafirperverlik sunmaya kendini adamıştır ve sizi yakında tekrar görmeyi umuyoruz. Bize zaman ayırıp düşüncelerinizi paylaştığınız için tekrar teşekkür ederiz.Saygılarımızla,Dilek SEVIGMisafir Ilişkileri Müdürü

Dear Ikhlas Hady,Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Kindly be informed that you booked your reservation yourself from expedia and you choose the option without breakfast. As we explained to you at your arrival, your room was not included and breakfast was an extra cost. Also for the Hamam service is extra cost currently to all of the Hotels. For this service our SPA service help our guest with a reservation.But you may use our swimming pool, sauna and gym without extra cost.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Dilek SEVIG KOSEGuest Experience Manager

Dear Slavica,Thank you for taking the time to share your thoughts about your stay at Novotel Istanbul Bosphorus. We are very sorry that the noise from above caused you to have a restless night's sleep. At Novotel Istanbul Bosphorus, we strive to provide the best possible experience for all our guests. That is why we place great importance on providing modern amenities and excellent service in a tranquil environment. We apologize if this was not your experience and we hope that our efforts will be more apparent in future visits.Again, thank you for sharing your valuable feedback and we look forward to welcoming you back at Novotel Istanbul Bosphorus soon. Sincerely, Dilek SEVIGGuest experience Manager

Dear Riyaz,Thank you for taking the time to share your thoughts about your stay at Novotel Istanbul Bosphorus. We are very sorry that the noise from above caused you to have a restless night's sleep. At Novotel Istanbul Bosphorus, we strive to provide the best possible experience for all our guests. That is why we place great importance on providing modern amenities and excellent service in a tranquil environment. We apologize if this was not your experience and we hope that our efforts will be more apparent in future visits.Again, thank you for sharing your valuable feedback and we look forward to welcoming you back at Novotel Istanbul Bosphorus soon. Sincerely, Dilek SEVIGGuest experience Manager

Dear Kim,Thank you for taking the time to share your thoughts about your stay at Novotel Istanbul Bosphorus. We are very sorry that the noise from above caused you to have a restless night's sleep. At Novotel Istanbul Bosphorus, we strive to provide the best possible experience for all our guests. That is why we place great importance on providing modern amenities and excellent service in a tranquil environment. We apologize if this was not your experience and we hope that our efforts will be more apparent in future visits.Again, thank you for sharing your valuable feedback and we look forward to welcoming you back at Novotel Istanbul Bosphorus soon. Sincerely, Dilek SEVIGGuest experience Manager

Dear Per,We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dilek SEVIG KOSEGuest Experience Manager