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ヒルトン イスタンブール ボスポラスの口コミ

5 out of 5
ヒルトン イスタンブール ボスポラス
Cumhuriyet Caddesi, Harbiye, Istanbul, Istanbul

口コミ

8.6

非常に良い

評価 10 - 1005 件の口コミ中 561 件が非常に良い" "
評価 8 - 1005 件の口コミ中 242 件が良い" "
評価 6 - 1005 件の口コミ中 101 件が普通" "
評価 4 - 1005 件の口コミ中 51 件が不満" "
評価 2 - 1005 件の口コミ中 50 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2021 年 1 月 5 日)
Dear Valued Guest, Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met . We look forward to welcoming you back in near future. Sincerely , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素敵なホテル
部屋からの眺めがとても良く、朝食をルームサービスでとったのですが、気持ちよかったです。トイレの水が流すのにコツがいるようでした。
2020 年 3 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2020 年 3 月 18 日)
Dear Valued Guest, Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . We are glad that overall you enjoyed your stay and was comfortable in your spacious room. On the other hand, as we value every single comment and opinion of our valuable guests, we would like to discuss your points regarding the toilet water with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ベランダが良かった!
ホテル自体とても広く、スタッフも親切で、不自由なく過ごせました。 シティビューのお部屋だったので素敵な眺めでは有りませんが、全室ベランダがあるのは開放的で良かったです。 朝食も美味しいです。
2020 年 1 月に 7 泊滞在
Tolga Aytanからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear Valued Guest , Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met . We look forward to welcoming you back in near future. Sincerely , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗 最寄駅も栄えていて便利
2019 年 11 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 12 月 10 日)
Dear Valued Guest , Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met . We look forward to welcoming you back in near future. Sincerely , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 10 月 18 日)
Dear Valued Guest , Thank you very much for choosing to stay at Hilton Istanbul Bosphorus . We understand from the scores that we have met your expectations during your recent stay . It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul. Best Regards , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
スタッフの愛想は悪いが、施設は良い
2019 年 9 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear Valued Guest , Thank you very much for choosing to stay at Hilton Istanbul Bosphorus and for taking the time to share your comments about your recent stay. It was a pleasure to read of your satisfaction generally on your last stay with us since it is our intention to see that each and every stay meets or exceeds your expectations. We also would like to apologize for the team members' attitude .Please rest assured that We definitely will take your comments in consideration. We appreciate your continued patronage and we would honor the opportunity to service you again in the future. Best Regards , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

6/10 (普通)

宿泊されたお客様

2019 年 8 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 10 月 25 日)
Dear Valued Guest , First of all let us thank you for choosing Hilton Istanbul Bosphorus . We understand from the scores that we have not met your expectations during your recent stay and we wish to apologize for any inconvenience caused, it would be highly beneficial for us to understand when and how we have let our standards down in order to restore our quality and build back your loyalty. If you send us more details, we would highly appreciate your comments. Thank you again for your visit and look forward to welcoming you back soon . Sincerely, Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

TAKAHIRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビジネス・プライベートともにおすすめです!
空港からもHavaistバスでTaksim広場まで1本、そこから徒歩5分なので非常に便利な立地。TaksimからはバスやMetroで様々な場所へ移動可能。ホテル内ジムも24h利用可能、プールも屋外/屋内完備で非常に便利で快適だと感じました。
2019 年 6 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 7 月 8 日)
Dear Valued Guest , First of all many thanks for your lovely review and for the compliments you have made to our hotel and its services. We are so happy to read you have enjoyed your stay and that we satisfied your expectations. We appreciate your continued patronage and we would honor the opportunity to service you again in the future. Best Regards , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

Kazuo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルのスタッフが非常に親切
ホテルのスタッフが非常に親切で快適な滞在でした。
2019 年 6 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 6 月 12 日)
Dear Valued Guest , Thank you very much for your loyalty to Hilton Istanbul Bosphorus and your valuable feedback. We are glad that overall you enjoyed your stay and was comfortable in your spacious room. We hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Hilton Istanbul Bosphorus . Yours Sincerely , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s good to stay here
It’s good to stay in this hotel,if it costs less 150 USD.
2019 年 3 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2019 年 4 月 1 日)
Dear Valued Guest , Thank you for choosing Hilton Istanbul Bosphorus during your travels to Turkey. We are glad to learn that you continuously enjoy the time you have spent with us. In addition please be informed that room price changes according to hotel occupancy and we have no chance to intervene We look forward to welcome you again in the not too distant future. Sincerely , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

Yoshiaki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 5 泊滞在
Tolga Aytanからの返信 (投稿日 : 2018 年 12 月 12 日)
Dear Valuable Guest, We would like to thank you very much for taking the time to rank our property on this platform. It was indeed a great pleasure to see your satisfaction during your time at Hilton Istanbul Bosphorus. We look forward to welcoming you back in the not too distant future. Warmest regards, Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

Yoshiaki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2018 年 12 月 7 日)
Dear Valued Guest , Thank you for posting a 5-star review on this platform. In light of your ranking we understood that your overall experience with us was up to your expectation. We hope that you will choose to stay with us in the future and look forward to welcoming you back to the Hilton Istanbul Bosphorus.. Best Regards , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
イスタンブールならココ。
とても良かった!ボスポラス海峡を毎日眺めることができました。
2018 年 12 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2018 年 12 月 7 日)
Dear Valued Guest , Thank you for taking a moment to share your experience. We are pleased to hear you found our unique location with great views to Bosphorus to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

6/10 (普通)

宿泊されたお客様

Good. But if you think about the price, just normal. You can find other better hotels in Istanbul.
2018 年 11 月に 1 泊滞在

10/10 (非常に良い)

Ornella

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location great staff and service
2024 年 5 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 (良い)

Javier Eduardo

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 4 泊滞在
Derya Sonayからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback!

6/10 (普通)

Raul

出張
良かった点 : 清潔度、スタッフとサービス
Está bien ubicada, el edificio un poco antiguo; dos de los tres días de mi hospedaje solo funcionaba un elevador de los tres que habían disponible y fue muy dificil subir y bajar al piso 8 ya que el único elevador siempre estaba lleno; tuve que esperar con maletas casi 15 minutos para poder bajar al lobby; le hace falta mantenimiento
2024 年 5 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Valued Guest,Thank you very much for your loyalty to Hilton Istanbul Bosphorus and your valuable feedback.We also appreciate your constructive feedback , especially related to the number of elevators.Please rest assured that our Executive Team is reviewing the fact and your comments will not go unnoticed.We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Huawei、He Ping

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
pretty good
2024 年 4 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

2/10 (非常に不満)

Pavni

2024 年 3 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 1 point out of 5, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

BURHAN、sedro wooley

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the moment we stepped into the lobby, the warmth and professionalism of the staff was unmistakable. Ismail and Cenk greeted us with genuine smiles, setting the tone for a wonderful stay. However, it was Özlem Çalışkan, the guest services manager, who truly went above and beyond to make our experience unforgettable. Her beaming smile and supportive demeanor during check-in immediately made us feel welcome and valued. To our delightful surprise, Özlem’s kindness didn’t stop there. She thoughtfully sent us a bottle of exquisite wine and a scrumptious dessert to our room, adding a touch of luxury and personalization to our stay. This thoughtful gesture was not only heartwarming but also showcased the hotel’s commitment to exceptional guest service. The excellence extended beyond the front desk. The housekeeping team deserves a standing ovation for their impeccable attention to cleanliness and detail. Our room was a sanctuary of hygiene and comfort, meticulously maintained to ensure a serene and spotless environment. It was evident that the team takes great pride in their work, contributing significantly to the overall quality of our stay. Furthermore, the room service was nothing short of spectacular. With an impressive menu and astonishingly quick service, it was clear that the hotel has mastered the art of delivering top-notch dining experiences right to the guest's door. Whether it was a late-night snack or a sumptuous breakfast in bed, every order was delivered prompt
2024 年 3 月に 2 泊滞在
Derya Sonayからの返信 (投稿日 : 2024 年 3 月 17 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Seda

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a very nice and clean hotel.the stuff are so nice and friendly.
2024 年 2 月に 5 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

QUTAIBAH

2024 年 2 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Katie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s always a pleasure staying at the Hilton Bosporus. It’s my favourite location, close to everything, clean and beautiful views. Staff is friendly and helpful. The food is outstanding As a female solo traveller always felt safe! Looking forward to see the new renovation!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Eliahu

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Can

2024 年 2 月に 1 泊滞在

6/10 (普通)

Mustafa Kemal

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Faisal

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel. Love the location and staff. But it’s now really showing it’s age. I hope the new renovation will fix the sound issue and housekeeping noise. Otherwise fantastic location and service
2024 年 1 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

HO SIK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Hakan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Hannes

2024 年 1 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Engin

2023 年 12 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 1 月 10 日)
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

8/10 (良い)

Aiyoub

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 (良い)

JOONHONG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Derya Sonayからの返信 (投稿日 : 2023 年 12 月 30 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

MUHAMMAD TOUSEEF

2023 年 12 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spacious rooms
The rooms are very spacious and the balcony had an amazing view. Everything was great from the staff to the breakfast. Would definitely stay here again.
2023 年 8 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

4/10 (不満)

tugrul

2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Nejmettin

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 2 points out of 10, we would like to discuss your points with you in more detail at your convenience. If you send us more details, We would highly appreciate your comments. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

ERKAN

2023 年 11 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 12 月 18 日)
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

6/10 (普通)

Heetham

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 2 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us.Since we have received 6 points out of 10, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Mohamad yasser

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In the middle of the city Quite and clean
2023 年 11 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Alaa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was amazing! the staff were very friendly and welcoming. The most child friendly hotel I have ever stayed in, my son had the time of his life. Thank you to all the staff especially Ahmad for a wonderful time.
2023 年 11 月に 2 泊滞在
Ademからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Fatemeh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This is our second time here and the reason in the great service and staff and also location which is great and great access to everything.
2023 年 10 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 (良い)

Vural

出張, カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Tolle Lage, geschultes Personal, bequeme Betten,komfortables Traditionshotel
2023 年 11 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Tatjana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 (良い)

Enrico F.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
fantastica terrazza vista Bosforo
2023 年 10 月に 1 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

2/10 (非常に不満)

Golnaz

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
The hotel is under construction and there is awful noise from 9 to 5. You can’t really rest in the room. The hotel is also very old.
2023 年 10 月に 2 泊滞在
Ademからの返信 (投稿日 : 2023 年 10 月 22 日)
Dear Valued Guest, Thank you very much for taking the time to let us know about the circumstances regarding your recent stay. Your feedback is very important as we continuously strive to improve our facilities and services. We are sorry to hear that we have failed to make you feel as a valued guest and assure you that your comments will again be highlighted during departmental trainings, feedback sessions.

2/10 (非常に不満)

Semseddin

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Ich musste einen Tag vorher aus checken, da ich dringend weg musste und sie waren nicht Kompromiss bereit und haben den ganzen Betrag in Abzug gebracht und mir nicht zurück vergütet.
2023 年 10 月に 4 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Valued Guest,Thank you for your feedback on this platform.We are very sorry to hear of the disappointing experience you had. However, We wish to clarify that we are not able to intervene non refundable/ non changeable reservations even if we are informed before the action. We are again sorry for letting you down in this case.Best regards,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 (非常に良い)

Muhsin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Tolga Aytanからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

2/10 (非常に不満)

Jad

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
.
2023 年 10 月に 7 泊滞在
Derya Sonayからの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Valued Guest, Thank you very much for taking the time to let us know about the circumstances regarding your recent stay. Your feedback is very important as we continuously strive to improve our facilities and services. We are sorry to hear that we have failed to make you feel as a valued guest and assure you that your comments will again be highlighted during departmental trainings, feedback sessions.