ルーム キングベッド 1 台 シービュー コーナー | 高級寝具、ミニバー、セーフティボックス (室内)、ノートパソコン用作業スペース

ダブルツリー バイ ヒルトン イスタンブール モダの口コミ

5 out of 5
ダブルツリー バイ ヒルトン イスタンブール モダ
Caferaga Mahallesi Albay Faik Sozdener, Cad No:31 Kadikoy, Istanbul, Istanbul

口コミ

8.4

とても良い

評価 10 - 1003 件の口コミ中 540 件が非常に良い" "
評価 8 - 1003 件の口コミ中 256 件が良い" "
評価 6 - 1003 件の口コミ中 105 件が普通" "
評価 4 - 1003 件の口コミ中 47 件が不満" "
評価 2 - 1003 件の口コミ中 55 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Hisato

良かった点 : 施設のコンディションと設備
便利な場所でした
2024 年 4 月に 2 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear GuestThank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Norio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Özgür Amazon – Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 7 日)
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager

6/10 (普通)

Ali Riza

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Service Quality , Follow un and attention to detail
2023 年 11 月に 2 泊滞在
Özgür Amazon – Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager

10/10 (非常に良い)

Motoyuki

2023 年 10 月に 1 泊滞在
Özgür Amazon – Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager

6/10 (普通)

Ali Riza

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Özgür Amazon – Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 16 日)
Değerli Misafirimiz,Öncelikle bizleri tercih ettiğiniz ve bizleri puanladığınız (3/5) için teşekkür ederiz. Beklentilerinizi karşılamak bizler için çok önemli ve düşük puanlama yapmanız sizlerin beklentilerini tam karşılayamadığımızı gösteriyor. Sizlerden yaşadığınız aksaklıkları sonraki konaklamanızda düzeltebilmek adına detaylandırmanızı rica edeceğiz.Bizlerle konakladığınız için tekrar teşekkür eder ve bir sonraki konaklamanızda tekrar sizleri ağırlamak için sabırsızlandığımızı bilmenizi isteriz.Saygılarımızla,Özgür Amazon - Guest Relations Manager

10/10 (非常に良い)

Ali Riza

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good
2023 年 4 月に 3 泊滞在
Özgür Amazon – Guest Relations Managerからの返信 (投稿日 : 2023 年 4 月 25 日)
Dear Valuable Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the DoubleTree by Hilton Moda. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,Özgür Amazon – Guest Relations Manager

4/10 (不満)

Shigetaka

2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

kanae

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
ホテル周辺が栄えてたので、買い物やグルメ、モダのカフェ巡りに最適な立地でした。 地下鉄や船の駅も近いのでヨーロッパ側へのアクセスも悪くなかったです。
2019 年 8 月に 5 泊滞在
Assistant Guest Relations Managerからの返信 (投稿日 : 2019 年 10 月 10 日)
Dear Guest, I have received your comments regarding your stay with us in DoubleTree by Hilton Moda. I would like to take a moment to sincerely thank you for your answer to our survey. It is extremely important for us to meet and exceed your expectations. We would like to know if everything was just the way it supposed to be. Knowing that we are doing good job motivates us to do our best. Again, we would like to thank you for your kindly comments to our hotel's strategic location and we wish to welcome you in the future again in our hotel. Best Regards, Sebnem Yilmaz

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 7 月に 3 泊滞在
Assistant Guest Relations Managerからの返信 (投稿日 : 2019 年 8 月 14 日)
Dear Guest, Thanks for staying with us. We appreciate your feedback! Best Regards

6/10 (普通)

Theodros

家族旅行
Very noisy
2024 年 5 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. Your feedback is extremely helpful for us to provide better service quality. First and most important, please accept our sincerest apologies that our service did not meet your expectations. We would also like to inform you that we will be more attentive and careful when you choose us for your next stay. Thank you again for your understanding and for the feedback.Best Regards

10/10 (非常に良い)

EMRE

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and great location.
2024 年 5 月に 7 泊滞在
DoubleTree by Hilton Istanbul-Modaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Valuable Guest ,Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best Regards,

4/10 (不満)

Patricio

気になった点 : 清潔度、スタッフとサービス
* Staff are consistently not smiling or looking at guests * They busy complaining about work or on their phone * Bathtubs are to high and dangerous. Need walk in showers. I had to go to fitness center to shower unsafe in room * Beautiful facility and great brand but the staff :(
2024 年 4 月に 10 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. Your feedback is extremely helpful for us to provide better service quality. First and foremost, please accept our sincerest apologies that our service did not meet your expectations. We continue to work with the aim of providing the best service to our guests. We would like to inform you that we will be more attentive and careful when you choose us for your next stay. Thank you again for your understanding and feedback.Best Regards,

10/10 (非常に良い)

Firat

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👍👍👍👍👍👍 Everthing was great . Thank you very much for everyone
2024 年 5 月に 3 泊滞在
Berkay Aydın-Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards

10/10 (非常に良い)

Saad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was excellent, concierge, chef and front desk staff were knowledgeable and provided excellent services. Room was clean, comfortable bed. Hotel breakfast was amazing. Chef Recep even accomodated my special request for a drink to help with my cold/congestion. Will definitely stay at this hotel again.
2024 年 5 月に 5 泊滞在
Berkay Aydın-Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards

10/10 (非常に良い)

Argyrios

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location. Easy walk to Kadikoy and Moda, to the metro or the ferry.
2024 年 5 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards

10/10 (非常に良い)

Murat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 5 月 12 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla

10/10 (非常に良い)

Rabia

家族旅行
The staff was really nice and helpful. The rooms were very clean and quiet. Breakfast was also very good.
2024 年 5 月に 2 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Valuable Guest,Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible.Best regards

10/10 (非常に良い)

Jennifer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location and beautiful room. The service was impeccable.
2024 年 4 月に 2 泊滞在
DoubleTree by Hilton Istanbul-Modaからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the aim of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards,

10/10 (非常に良い)

Nurcan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Vielen Dank für den tollen Service!
2024 年 4 月に 5 泊滞在
DoubleTree by Hilton Istanbul-Modaからの返信 (投稿日 : 2024 年 5 月 6 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla,

8/10 (良い)

Meral

2024 年 4 月に 5 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 5 月 23 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla,

6/10 (普通)

SEYIT

2024 年 4 月に 1 泊滞在
DoubleTree by Hilton Istanbul-Modaからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Valuable Guest ,Thank you for staying at Doubletree by Hilton Moda. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the aim of providing the best service to our guests. We wish to welcome you back to our hotel as soon as possible.Best regards,

6/10 (普通)

Botan

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
Jeg vil gerne give feedback vedrørende mit seneste ophold på jeres hotel. Generelt var oplevelsen positiv, men der var et par udfordringer med rengøringsservicen, som jeg gerne vil fremhæve. Jeg havde brug for roomservice til at rengøre mit værelse tre gange på én dag, da der ikke blev støvsuget eller leveret nye håndklæder ved de første to besøg. Dette var lidt skuffende, da jeg forventede en mere grundig rengøringsservice under mit ophold. Jeg vil foreslå, at I øger opmærksomheden på rengøringsservicen for at sikre, at gæsterne får en mere behagelig og komplet oplevelse under deres besøg.
2024 年 4 月に 5 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are pleased to learn that you were generally satisfied with your experience at our hotel. We continue to work with the aim of providing the best service to our guests. I would like to state that we have shared your feedback with the relevant department officials. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Kristen

2024 年 4 月に 1 泊滞在
Berkay Aydın-Front Office Supervisorからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards

10/10 (非常に良い)

Givi、Tbilisi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly working pool
2024 年 4 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear GuestThank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

2/10 (非常に不満)

rebeen

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Rebeen Sul Barzan,I would like to write a short note to thank you for taking the time to rate our services on expedia.com (1/5). Meeting your expectations is extremely important to us. Regarding some of your low ratings, we kindly ask you to share your detailed experiences with us to help you.Thank you again for your comments and we hope to welcome you back to our hotel in the future. Best regards,

10/10 (非常に良い)

Reza、Bloomingdale

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Location of the Hotel is very good. Nice and friendly staff.
2024 年 3 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Esra

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Alles leicht erreichbar
2024 年 3 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Guler

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooftop restaurant is a hidden gem with spectacular views of Istanbul skylines and there’s even a small outdoor pool. Walk to ferries, metro, shopping and the lively markets, pubs, live music venues of dynamic and bohemian Kadıköy and Moda. Staff is always extremely polite and helpful. Beds are comfortable and room service is excellent.
2024 年 3 月に 9 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Marie Helene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super hôtel , très bien situé, chambre très bien agencée et très propre , personnel a l'écoute , je recommande pour un séjour a Istanbul
2024 年 2 月に 2 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Bishnu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Indoor Swimming pool and sauna was closed.
2024 年 2 月に 7 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. The information that our spa center is temporarily unavailable is available on all our websites. We understand that it is disappointing that such facilities are temporarily unavailable. I would like to state that we have shared your comments with the relevant department officials. Thank you again for your comments and we hope to welcome you back to our hotel in the future. Best regards, Guest Relatıons Agent Zeliha Şengülen

8/10 (良い)

Cevahir

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在

6/10 (普通)

Cesur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We ordered some food to the room it wasn’t good enough
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Soner

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 23 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

10/10 (非常に良い)

Ayla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr nah am Nahverkehr. Man kann entweder mit der Fähre oder Metro an die Ziele kommen. Sehr nettes Personal. Obwohl es zentral ist, ist es sehr ruhig in den Zimmer
2024 年 2 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Hasan Ali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 19 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

8/10 (良い)

Serdar

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As usual, staff is always kind and helpful.
2024 年 2 月に 2 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 18 日)
Sayın Misafirimiz Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyduk. Geri bildiriminizi ilgili departman yetkilileri ile paylaştığımızı belirtmek isterim. Yorumlarınız için tekrar teşekkür eder, sizleri gelecekte tekrar otelimizde ağırlamayı sabırsızlıkla bekleriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

6/10 (普通)

Burcu

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Veli

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 18 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

10/10 (非常に良い)

Banu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir waren zum zweiten Mal in diesem Hotel und werden auf jeden Fall wieder dort bleiben wenn wir in Istanbul sind. Die Lage ist wunderschön und das Hotel einfach perfekt. Ich kann es nur weiterempfehlen wenn man in Kadiköy/Moda eine Unterkunft sucht.
2024 年 2 月に 3 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 18 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

8/10 (良い)

Mikael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ett mycket bra och rent hotell, finns inget att anmärka på förutom att vissa i personalen inte förstår eller talar engelska. Utöver det var det ett mycket bra hotell!
2024 年 2 月に 5 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. The feedback you have shared has been forwarded to the senior management and we continue our efforts to provide a better service during your next stay. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Representative

10/10 (非常に良い)

Seda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel ist wunderschön
2024 年 2 月に 4 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

10/10 (非常に良い)

Kaan

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Selim

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sehr sehr gutes Hotel
2024 年 2 月に 5 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards, Zeliha Şengülen Guest Relations Agent

6/10 (普通)

Gianguido

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Niente di che
L'hotel si trova in bella posizione sul mare. Quello che non mi è piaciuto è che mi hanno dato una stanza fumatori e non ne avevano altre. Inoltre la palestra è inutile: ci sono solo 3 tappetini per esercizi a terra e nenche un attrezzo per fare pesi. Inoltre il mio telefono in camera non funzionava.
2024 年 1 月に 1 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,Thank you for taking the time to share with us your experiences during your past stay at our hotel. During the booking process, we try to make room selection according to your request by considering the room features preferred by our guests. We would like to convey our sincerest apologies for the fact that your room could not be changed on the day you checked in due to high occupancy and lack of availability.The information that our spa center is temporarily out of service is on all our sites. We understand that it is disappointing that such facilities are temporarily unavailable. I would like to state that we have shared your comments with the relevant department officials. Thank you again for your comments and we hope to welcome you back to our hotel in the future. Best regards, Zeliha Şengülen Guest Relations Agent

6/10 (普通)

Birsel、Burgbrohl

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Vale könnte netter sein !!! Beistellbett für 3. erwachsene war lachhaft !!!! Nicht mal ein Kind würde ich da drin schlafen lassen
2024 年 2 月に 1 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 13 日)
Değerli Misafirimiz, Otelimizi tercih ettiğiniz ve görüşlerinizi paylaştığınız için teşekkür ederiz. Siz değerli misafirlerimize en iyi hizmeti sunabilmek adına alanında en iyi vale servisini sağlayan bir şirket ile çalıştığımızı belirtmek isteriz.Otelimizde konakladığınız süre boyunca yaşamış olduğunuz aksaklıklardan dolayı en içten özürlerimizi iletmek isteriz. Ekstra yatak konusunda yaşamış olduğunuz olumsuz deneyimi ve yaşamış olduğunuz sorunlarla ilgili tüm detayları ilgili departmanlarla paylaşıldığından ve titizlikle dikkate alınacağından emin olabilirsiniz, Saygılarımızla

2/10 (非常に不満)

Sinem

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

AYSEGUL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 12 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 10 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi

10/10 (非常に良い)

Hasan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
DoubleTree by Hilton İstanbul Modaからの返信 (投稿日 : 2024 年 2 月 10 日)
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla, Zeliha Şengülen Misafir İlişkileri Temsilcisi