外観

クラウン プラザ イスタンブール - オールド シティ IHG ホテルの口コミ

5 out of 5
クラウン プラザ イスタンブール - オールド シティ IHG ホテル
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul

口コミ

7.8

良い

評価 10 - 1000 件の口コミ中 421 件が非常に良い" "
評価 8 - 1000 件の口コミ中 267 件が良い" "
評価 6 - 1000 件の口コミ中 157 件が普通" "
評価 4 - 1000 件の口コミ中 66 件が不満" "
評価 2 - 1000 件の口コミ中 89 件が非常に不満" "

8.2/10

清潔度

8.0/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Yutaro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the Old City, within minutes by the tram that departs right in front of the hotel. Room is a bit old but clean and well taken care of. Spa facilities were great too.
2024 年 2 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 (非常に良い)

Tetsuro

2023 年 9 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応がどの方も丁寧で良かった
2019 年 11 月に 2 泊滞在
GRからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sebahat Orhan Guest Relations Supervisor

6/10 (普通)

めぐ、千葉

良かった点 : スタッフとサービス
2018 年 10 月に 2 泊滞在
Zamanfer Uzunyılmaz Guest Relations Manager からの返信 (投稿日 : 2018 年 11 月 9 日)
Dear Hotel Guest,Thank you very much for choosing to stay at Wyndham Istanbul Old City Hotel and for taking the time to leave a review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It is our intention to see that each and every stay meets or exceeds your expectations We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relations Manager Wyndham Istanbul Old City Hotel

8/10 (良い)

Hind

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The location is great. The hotel is old and beaten down but it's clean and lively. Its in the heart of a busy area so if you stay on the 1st floor the noise from the street will be a part of your stay. It's not too bad though actually adds a nice vibe to the stay. I had a problem checking in on time becasue the roads were closed by protests that day and the hotel couldn't really offer anything to help like moving my booking to the next day or refund my booking so I can book somewhere I can get to. Anyway it worked out that I managed to get to to hotel late that night. The moral of the story if there are road closures due to protests in Istanbul take that seriously and plan to be in other areas before you get locked down.
2024 年 5 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Crowne Plaza Old City hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. On behalf of our entire team, we greatly look forward to your return, please do not hesitate to contact me directly at burhan.yildiz@cpoldcity.com if we can assist in making your stay even more memorable. Sincerely, Burhan Yildiz Rooms Division Manager

10/10 (非常に良い)

Jalal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Burhan Yildiz, Rooms Division Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Jalal,Thank you for taking your time and tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact us directly.Sincerely,

8/10 (良い)

Abdessalem

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent séjour ! Agréablement surpris du professionnalisme du personnel, un grand merci à “Linn” service étage, Fatima et service réservation excursion et surtout Dilek responsable relation client! Nous reviendrons!
2024 年 4 月に 5 泊滞在
Directeur de la division des chambresからの返信 (投稿日 : 2024 年 4 月 25 日)
Cher Abdessalem,Merci d'avoir pris le temps de nous faire part de votre expérience au Crowne Plaza ISTANBUL - OLD CITY. Sachez que vos commentaires nous sont extrêmement précieux. Nous utilisons les commentaires, tels que les vôtres, pour apporter continuellement des changements à notre marque afin d'améliorer l'expérience de nos clients. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau à l'avenir. Encore une fois, merci d'avoir choisi le Crowne Plaza, et si je peux vous aider, n'hésitez pas à nous contacter directement.Je vous prie d'agréer, Monsieur, l'expression de mes salutations distinguées,

6/10 (普通)

Mohammad

出張
良かった点 : 設備とサービス、施設のコンディションと設備
The hotel is no more than 3.5-4 star. The front staff could be more friendly and accommodating, not bad mouthing guest with co-workers. Very noisy due to being next to the train station and shopping centre. Breakfast is overpriced. The only hotel in Istanbul asked to leave deposit even though i paid for the room in advance. Fitness centre has no privacy, it's next to the reception and glass wall.
2024 年 3 月に 3 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Crowne Plaza Old City hotel with us and Booking readers. We are delighted to see that you really enjoyed the beauty of our installations and SPA center. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Guest Relations Supervisor

10/10 (非常に良い)

ralph

カップルで旅行
The hotel staff, especially the front desk (Hussein) and concierge (Fatima) were exceptional in the attitude and customer service. They made us want to come back!
2024 年 4 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Crowne Plaza Old City hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. On behalf of our entire team, we greatly look forward to your return, please do not hesitate to contact me directly at burhan.yildiz@cpoldcity.com if we can assist in making your stay even more memorable. Sincerely, Burhan Yildiz Rooms Division Manager

6/10 (普通)

yasir

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Normal nie echt good
2024 年 4 月に 7 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

10/10 (非常に良い)

Amal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk manager Mr. Engin was outstanding in his professionalism and presented welcoming services
2024 年 4 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

8/10 (良い)

Gevork、Glendale

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked a premium room with a king bed, however upon check in they gave me a room with two small beds. I had to go back to the reception to ask for a room that matched to what I booked. Even though it was 3:00 pm, I had to wait for 10 minutes for them to assign me a new room. This was very disappointing. Everything else was good.
2024 年 3 月に 11 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Gevork, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact us.Sincerely,

10/10 (非常に良い)

Masako

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious and reception staff were nice.
2024 年 3 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Masako, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

4/10 (不満)

Leon、Hannover

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Die Unterkunft war im Allgemeinen relativ gut und hatte die Erwartungen zu einem gewissen Umfang auch erfüllt. Schlecht war nur, dass der in der Beschreibung erläuterte Pool geschlossen war (Renovierung o. ä.) und so die Entscheidung vielleicht auf ein anderes Hotel gefallen wäre. Das Personal war hingegen sehr nett, was den Aufenthalt ein bisschen erleichtert hat. Abschließend lässt sich also sagen, dass das Hotel die grundsätzlichen Erwartungen mit Einschränkungen erfüllt, welche aber nicht auf dem Niveau eines 5 Sterne Hotels zu scheinen seien. LG
2024 年 3 月に 7 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Leon, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

10/10 (非常に良い)

Rashad Al、Boca Raton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Grate breakfast and location
2024 年 3 月に 6 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Rashad Al, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

8/10 (良い)

Muhammad Atif

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wry good service
2024 年 3 月に 5 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Muhammad Atif, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 (非常に良い)

Abe

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
2024 年 3 月に 7 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Abe, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

8/10 (良い)

Narsimha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The prime location of this property stands out as its most appealing feature, offering easy access to major tourist attractions and excellent public transportation options. However, there is a noticeable odor in the rooms, likely due to the property's age, which is somewhat anticipated given its historical nature. Our selection of this accommodation was primarily influenced by its advantageous location. As for the cost, it falls into a moderately expensive range.
2024 年 3 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Narshima, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 (非常に良い)

Chadia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Chadia, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 (非常に良い)

khalid

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place, very clean.
2023 年 11 月に 9 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Khalid, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

10/10 (非常に良い)

catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff and good breakfast
2024 年 2 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Catherine, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Rooms Division Manager

8/10 (良い)

ergün

良かった点 : 客室の快適度
2024 年 2 月に 6 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Ergun, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Room’s Division Manager

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very nice walkable location to shopping and restaurants. Easy access to trolly and Metro. Beautiful interior but could use some updates in flooring-Carpet. A bit noisy but that is part of being in the center of Old Town. Large Breakfast Buffet and great staff.. Felt very safe..
2024 年 2 月に 3 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Paul, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Sina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir würden immer weiter hier übernachten. Mega Hotel super Location , Wellness auch sehr gemütlich . Super gerne sind wir hier
2024 年 2 月に 3 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Sina, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Sever

良かった点 : 清潔度、スタッフとサービス
Perfektes Hotel für eine Sightseeingtour in Istanbul. Alles fussläufig erreichbar. Straßenbahnhaltestelle in unmittelbarer Nähe.
2024 年 2 月に 7 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Sever, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

2/10 (非常に不満)

Yohan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Yohan, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Georgina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was perfect 👌
2024 年 1 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Georgina, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

catherine

カップルで旅行
良かった点 : 設備とサービス
Accessible to every bazaar and food chain and restaurant
2024 年 2 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Catherine, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、客室の快適度
La verdad no fue lo que esperabamos, las habitaciones no estaban tan bien, con olor a cigarrillo, intentaron cambiarnos 3 veces, buen servicio pero la verdad la relacion precio comodidad no es buena. Intentamos cambiar de hotel pero no fue posible no nos dejaron cancelar las noches siguientes
2023 年 12 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Muna、Douglasville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thank you
2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Muna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Jose

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Jose, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 (普通)

Dawud

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
We stayed for 5 days, the hotel, cleanliness and convenient location really made our stay enjoyable. However due to the cold weather this time of year we chose this hotel because of the indoor swimming pool. We were disappointed to find the pool was out of order for our stay even though it was advertised.
2024 年 1 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Dawud, Thank you for taking your time and tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 (普通)

Mohd Lateef

Average hotel not 5star at all. Room was given at 4th floor which was under roof and was a den rather than a room and they called it suit
2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Mr.Mohd Lateef, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We are use this feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if i can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

2/10 (非常に不満)

Mohamed

2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Mohamed, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Adin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
God og hurtig service ved ind- og udtjekning samt et meget hjælpsomt personale.
2024 年 1 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Adin, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Muna、Douglasville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thanks
2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Muna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Vanya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Vanya, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Furkatjon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
2023 年 12 月に 11 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Furkatjon, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

2/10 (非常に不満)

MESTAN

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mestan, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Yosyf

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Yosyf, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Inna、longmont

2024 年 1 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Ms.Inna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We are use this feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if i can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Severine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Severine, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

6/10 (普通)

Amer

良かった点 : 清潔度、スタッフとサービス
in the city center
2023 年 12 月に 5 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Amer, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

talat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location for a short vacation
2023 年 12 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Talat, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

MD HELAL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service, cleaning was nice,Mr Alaattin helped for luggage very efficiently. Front desk young lady has given late checkouts. I am IHG gold member but booked through expedia. Nasim helped for transportaion . We will visit turkey again. Near by mosque
2023 年 12 月に 4 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Md helal, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

NESAR、Lakewood

2023 年 12 月に 3 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Nesar, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

ismail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear İsmail, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

8/10 (良い)

Eyüp

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Eyüp, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Georgina

良かった点 : 清潔度、施設のコンディションと設備
Hello everything was perfect cleanliness location stuff was professional thank u 🙏😍
2023 年 12 月に 1 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Georgina, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

10/10 (非常に良い)

Guy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend this hotel. Breakfast was exceptional. Staff very helpful with lost luggage. Will definitely stay again and recommend as well.
2023 年 11 月に 2 泊滞在
Crowne Plaza Old City Istanbulからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Guy, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager