ロックファインホテルアンドスパの口コミ

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ロックファインホテルアンドスパの口コミ

ロックファインホテルアンドスパ

Shore Street, Inveraray, Scotland

8.2

とても良い

8.6/10

清潔度

8.2/10

スタッフとサービス

8.6/10

設備とサービス

8.0/10

施設のコンディションと設備

8.4/10

環境への配慮

6/10 (普通)

Gerald

カップルで旅行

2024 年 5 月 19 日

良かった点 : 清潔度、スタッフとサービス

The rooms were small and windows need replacing. The food was Kay but nothing special. Overpriced for what was provided

2024 年 5 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2024 年 5 月 20 日)

Hi Gerald, Thank you for your review. Please accept my apologies for the issues you faced and feel free to contact me directly at the hotel should you wish to discuss further. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

Bridgette

グループ旅行

2024 年 5 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

A relaxing time in the hotel pool and spa. Ten minute walk into local town.

2024 年 5 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2024 年 5 月 20 日)

Hi Bridgette, Thank you for your lovely review. I am delighted that you enjoyed your stay and we look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

Samantha

カップルで旅行

2024 年 4 月 2 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The room was lovely and spacious and thoughtfully designed, the bed was extremely comfortable. Staff were very friendly and helpful and made guests feel welcomed in the restaurant. We enjoyed the spa, which had a nice variety of experiences to relax and unwind, with lovely views from the outdoor sauna.

2024 年 4 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2024 年 4 月 6 日)

Hi Samantha, Thank you very much for your review. I am delighted you enjoyed your stay and we look forward to welcoming you back in the future. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

Colin David

2024 年 2 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Stunning journey to hotel

Hotel is in a nice part of the country, staff were good, food was good, bar was premium prices (hotel at the end of the Inverary was nearly £3 per pint cheaper). Furnishing of hotel was top notch (almost look like it had just been decorated). Parking busy but there were enough spaces. Did not use Spa.

2024 年 2 月に 1 泊滞在

Niall からの返信 (投稿日 : 2024 年 2 月 27 日)

Hi Colin, Thank you very much for your review. I am delighted that you enjoyed your stay overall. Kind Regards Niall O'Shaughnessy General Manager

8/10 (良い)

Georgina

家族旅行

2024 年 2 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Lovely but could do better!

Stayed here for 3 nights for husband's 50th birthday with our 8 year old son. Location is stunning and even though it was February, we found plenty of things to see and do. Hotel was very clean, staff were generally friendly except some bar staff ignored us when they were busy. Rooms and beds very clean and comfy. Had to ask for slippers, IMO these should be in the room already. Pool was cold first day but they had it perfect the 2nd day. Breakfast was lovely, only on last day poached eggs were overdone, sent them back, perfect upon return. We had a wonderful meal in the restaurant on our last night, nothing was too mich trouble, food and wine was exceptional. Jacuzzi was out of order for 1 of the days, shame. Spa - only 6 loungers, and only 4 hooks?! so you have to leave your dry towels and dressing gowns on the floor, which is wet from the pool. Such a simple thing to resolve - put hooks on the walls all the way around the pool please! Hubby had a bad back and the lovely Scottish receptionist offered her own paracetomol as a personal favour, as she was coming off her shift, which was v kind and helpful. All the Scottish staff were lovely, just some of the foreign bar staff a bit less so. Would recommend this hotel just a shame there are a couple of niggles re the spa/slippers.

2024 年 2 月に 3 泊滞在

Niall からの返信 (投稿日 : 2024 年 2 月 27 日)

Hi Georgina, Thank you very much for your review. I am delighted that you enjoyed your stay overall and I apologise for the issues you faced Kind Regards Niall O'Shaughnessy General Manager

8/10 (良い)

Hannah

2024 年 1 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2024 年 1 月に 2 泊滞在

Niall からの返信 (投稿日 : 2024 年 1 月 16 日)

Hi Hannah, Thank you very much for your review. I am delighted that you enjoyed your stay overall. Kind Regards Niall O'Shaughnessy General Manager

10/10 (非常に良い)

James

2023 年 10 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 10 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 10 月 17 日)

Hi James, Thank you for your great review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind Regards Niall O'Shaughnessy General Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Mike

2023 年 10 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wonderful stay, great breakfast.

2023 年 9 月に 3 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 11 月 6 日)

Hi Mike, Thank you very much for your great review. I am delighted that you enjoyed your stay and we look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

8/10 (良い)

Richard

2023 年 9 月 25 日

良かった点 : 施設のコンディションと設備、客室の快適度

2023 年 9 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 9 月 27 日)

Hi Richard, Thank you for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'ShaughnessyGeneral Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Gerard

2023 年 9 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 9 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 9 月 27 日)

Hi Gerard, Thank you so much for your great reviewI am delighted that you enjoyed your stay overall. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'ShaughnessyGeneral Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Guy、Edmonton

カップルで旅行

2023 年 9 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff were very friendly. Restaurant and bar are great; all the food was delicious and the view of the Loch is excellent. I didn’t book a massage but the rest of the spa was very relaxing. Sitting in the outdoor hot tub looking at the water is a perfect setting.

2023 年 9 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 9 月 19 日)

Hi Guy, Thank you for your review. I am delighted to read that you enjoyed your stay and were impressed with the Spa and view from hot tub. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Wallace

家族旅行

2023 年 9 月 10 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Hotel sits right on the shores of Loch Fyne. Epic views, close to Inveraray. Very nice accommodations and excellent hotel dining experience.

2023 年 9 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 9 月 12 日)

Hi Wallace, Thank you very much for your review. I am delighted that you enjoyed your stay and were impressed with the bistro. We look forward to welcoming you back again in the future. Kind RegardsNiall O'Shaughnessy General ManagerLoch Fyne Hotel and Spa

6/10 (普通)

William、Hoover

2023 年 9 月 9 日

2023 年 9 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 10 月 3 日)

Hi William, Thank you for your review. I hope we have the opportunity to welcome you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

Marian

2023 年 9 月 4 日

2023 年 9 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 9 月 13 日)

Hi MarianThank you very much for your great review. I am delighted that you enjoyed your stay We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Nina

家族旅行

2023 年 8 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Fantastic hotel! Beautiful views and super clean and comfortable rooms/bathrooms. The pool/sauna areas were perfect to relax after a day of exploring the outside. 10 min walk into Inveraray centre to visit other restaurants pubs. The staff was superb, especially our housekeeper Josie who made us feel right at home and all the breakfast staff who catered for our requirements perfectly. My only complaints were the fact that you had to book a breakfast time (if you arrive late you'll have to book a late slot) and that the rooms were incredibly warm. We remedied this by opening a window, but our room backed onto a generator/engine of some sorts, so there was a fairly noisy hum all night. Luckily I brought earplugs so that helped.

2023 年 8 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 19 日)

Hi Nina, Thank you very much for your review. I am delighted that you enjoyed your stay overall and will pass on your really kind comments to Josie. We look forward to welcoming you back to the hotel in the futureKind RegardsNiall O'ShaughnessyGeneral Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Ian

2023 年 8 月 15 日

2023 年 8 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 19 日)

Hi Ian, Thank you very much for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the futureKind RegardsNiall O'ShaughnessyGeneral Manager Loch Fyne Hotel and Spa

8/10 (良い)

Lindsay

2023 年 8 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 8 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 15 日)

Hi Lynsey, Thank you for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager Loch Fyne Hotel and Spa

8/10 (良い)

Darryl

家族旅行

2023 年 8 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2023 年 8 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 15 日)

Hi Darryl, Thank you for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Patricia

家族旅行

2023 年 8 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Perfect stay

A fabulous hotel, Service was first class and the whole team went the extra mile, the hotel is comfortable and really welcoming, food was first class and the location ideal. Everything was spot on thanks to Nail and the lovely staff who really made a difference.

2023 年 8 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 7 日)

Hi Patricia, Thank you very much for your review. I am delighted that you enjoyed your stay and it was a real pleasure to meet you. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

Kenneth、Clarksville

カップルで旅行

2023 年 8 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I only regret we stayed one night! Very nice hotel in Inveraray. Definitely would have loved to use the spa. The bar and restaurant was great and the staff was very friendly and accommodating.

2023 年 8 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 7 日)

Hi Kenneth, Thank you very much for your review. I am delighted that you enjoyed your stay and were impressed with the teamWe look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

samuel

2023 年 7 月 28 日

2023 年 7 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 8 月 1 日)

Hi Samuel, Thank you very much for your great review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'ShaughnessyGeneral Manager

8/10 (良い)

Frédéric

グループ旅行

2023 年 7 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Situation, confort, piscine : tout est là

Hotel en bord de loch, et à 800 mètres du centre de Inveraray. Un grand parking, des grandes chambres, un restaurant joliment meublé servant de bons plats, et un espace détente pour profiter un maximum. Dommage que lors de ma venue, 2 jacuzzi sur 3 aient été hors service.

2023 年 7 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 7 月 27 日)

Hi Roderick, Thank you very much for your review. I am delighted that you enjoyed your stay overall and were impressed with the food and staff. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

10/10 (非常に良い)

Robert

家族旅行

2023 年 7 月 23 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2023 年 7 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 7 月 27 日)

Hi Robert, Thank you very much for your review. I am delighted that you enjoyed your stay overall.We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

8/10 (良い)

宿泊されたお客様

2023 年 7 月 16 日

良かった点 : 清潔度、スタッフとサービス

Nice hotel

Nice hotel and spa Amazing views to the Loch Very good service at the restaurant most time Room was not too comfortable: too hot (even with a fan) and bathroom had humidity stains/ mould on the ceiling Bed not comfortable Would I stay again ? Yes but probably only one night

2023 年 7 月に 4 泊滞在

Niall からの返信 (投稿日 : 2023 年 7 月 20 日)

Dear Guest, Thank you very much for your review. I am delighted that you enjoyed your stay overall and were impressed with the team. We look forward to welcoming you back to the hotel in the future. Kind Regards Niall O'Shaughnessy General Manager Loch Fyne Hotel and Spa

8/10 (良い)

mark

2023 年 7 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Almost perfect!

Fantastic hotel in a fantastic location, perfect for couples breaks etc. But no air con…

2023 年 7 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 7 月 11 日)

Hi Mark, Thank you very much for your review.I am delighted that you enjoyed you stay and we look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'ShaughnessyGeneral ManagerLoch Fyne Hotel and Spa

10/10 (非常に良い)

Elspeth

2023 年 7 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Local stays local

Had a fantastic time, this was a treat to ourselves. The room was lovely, thoughtful decor, we'd asked for a change to the duvet before we'd arrive, it was! The dining room was nice space. The lounge at bar,was so comfortable & chilled. The spa with all it's features was amazing, had massages again fab. All the staff were warm, friendly and professional. The service was the best we've had.We felt like a million dollars.

2023 年 7 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 7 月 5 日)

Hi Elspeth, Thank you so much for your great review. aI am delighted that you enjoyed your stay and will pass on your very kind comments to the team here. We look forward to welcoming you back in teh future. Kind Regards Niall O'Shaughnessy General Manager

8/10 (良い)

Sandra

2023 年 6 月 27 日

2023 年 6 月に 2 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 7 月 4 日)

Hi Sandra, Thank you for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

8/10 (良い)

Helen

2023 年 6 月 22 日

2023 年 6 月に 2 泊滞在

Niall からの返信 (投稿日 : 2023 年 7 月 4 日)

Hi Helen, Thank you for your review. I am delighted that you enjoyed your stay overall. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'Shaughnessy General Manager

8/10 (良い)

Scott

カップルで旅行

2023 年 6 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Staff was wonderful and facilities were great. Top floor was very hot and uncomfortable for sleeping.

2023 年 6 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 6 月 13 日)

Hi Scott, Thank you very much for you review. I am delighted that you enjoyed your stay overall. We look forward to welcoming you back to the hotel in the future. Kind RegardsNiall O'ShaughnessyGeneral Manager Loch Fyne Hotel and Spa

10/10 (非常に良い)

Carolyn

カップルで旅行

2023 年 5 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Excellent accommodation with fabulous and friendly staff. Every element of our stay was above and beyond our expectation. This hotel is a credit to the hotel group.

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 5 月 27 日)

Hi Carolyn, Thank you very much for your review. I am delighted that you enjoyed you stay and we look forward to welcoming you back to the hotel in the future. Kind Regards Niall O'Shaughnessy General Manager

10/10 (非常に良い)

Lacey

2023 年 4 月 9 日

2023 年 4 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 4 月 13 日)

Hi Lacey, Thank you very much for your great review. We look forward to welcoming you back to the hotel in the future. Kind Regards Niall O'ShaughnessyGeneral Manager

10/10 (非常に良い)

Ross

2023 年 3 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 3 月に 1 泊滞在

Niall O'Shaughnessy からの返信 (投稿日 : 2023 年 4 月 13 日)

Hi Ross, Thank you very much for your great review. We look forward to welcoming you back to the hotel in the future. Kind Regards Niall O'ShaughnessyGeneral Manager

10/10 (非常に良い)

Jacqueline

ペット同伴の旅行, カップルで旅行

2022 年 12 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The hotel has a great location on the side of the loch with great views. The fires in the public rooms were so welcoming. We took our spaniel Archie and he couldn't have been made more welcome. It was a great overnight stay and I highly recommend it.

2022 年 12 月に 1 泊滞在

Niall からの返信 (投稿日 : 2022 年 12 月 13 日)

Hi Jacqueline, Thank you so much for your kind review. We are delighted that both of you and Archie had a great time. Look foreword to welcoming you all back to the hotel again. Kind Regards Loch Fyne Reception.

10/10 (非常に良い)

Naomi

グループ旅行

2022 年 12 月 8 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Lovely Shore Spa

We had a lovely girls trip to the spa, the service was fab and the food was fantastic!

2022 年 12 月に 1 泊滞在

Niall からの返信 (投稿日 : 2022 年 12 月 13 日)

Hi Naomi, , Thank you so much for your kind review. We are delighted that you had an enjoyable girls trip/Look foreword to welcoming you all back to the hotel again. Kind Regards Loch Fyne Reception.

8/10 (良い)

Nicole

2022 年 11 月 1 日

2022 年 10 月に 1 泊滞在

Niall からの返信 (投稿日 : 2022 年 12 月 13 日)

Hi Nicole, Thank you so much for your kind review. We are delighted that both of you enjoyed it overall. Kind Regards Loch Fyne Reception.

10/10 (非常に良い)

Lindsay

家族旅行

2022 年 10 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 10 月に 1 泊滞在

Niall からの返信 (投稿日 : 2022 年 12 月 13 日)

Hi Lindsay, Thank you so much for your kind review. We are delighted that both of you enjoyed it overall. Kind Regards Loch Fyne Reception.

10/10 (非常に良い)

Sarah

2022 年 10 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2022 年 9 月に 1 泊滞在

6/10 (普通)

Douglas、Arlington Heights

グループ旅行

2022 年 10 月 2 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

気になった点 : スタッフとサービス

Nice room and building.

2022 年 9 月に 3 泊滞在

10/10 (非常に良い)

Jesse、Marshall

カップルで旅行

2022 年 9 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Adorable property, great view and friendly staff.

2022 年 9 月に 1 泊滞在

8/10 (良い)

Nichola

2022 年 9 月 19 日

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Ian

グループ旅行

2022 年 9 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great place to stay

Great staff, great service and will be going again.

2022 年 9 月に 1 泊滞在

2/10 (非常に不満)

V

2022 年 9 月 9 日

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Stacey

2022 年 9 月 4 日

2022 年 9 月に 1 泊滞在

6/10 (普通)

Stephen

2022 年 8 月 20 日

良かった点 : 清潔度

気になった点 : 客室の快適度

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Paula

2022 年 8 月 15 日

2022 年 8 月に 1 泊滞在

6/10 (普通)

David

家族旅行

2022 年 8 月 14 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

They still know how to bill....at least.

We booked mainly to get the culinary experience in a relaxing spa setting. Whilst the latter lived up to expectation, what seems simple to deliver by way of the former appears to elude. The best the restaurant could muster was scampi and chips. No Scottish sourced marine fayre on the menu. Even a medium rare steak was delivered to the table "bien cuit". At least they did the honourable thing with that.

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

ANGUS

2022 年 8 月 11 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Dundeeandco on honeymoon

Very picturesque hotel. Spa treatments are well worth trying and the pool, hot tub and sauna are a must. Breakfast was good with hot meals arriving straight from the kitchen and dinner the first night was stunning. The hotel and Spa were at the higher end of our budget but we'll worth it for a special occasion.

2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Martin

2022 年 8 月 7 日

2022 年 8 月に 2 泊滞在

6/10 (普通)

lucia

2022 年 8 月 1 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

2022 年 7 月に 1 泊滞在

8/10 (良い)

Victoria

2022 年 7 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Lovely hotel stay & location with the dog

Lovely hotel right on the Loch. Great location for exploring & coming back to relax in the spa. The staff were all very lovely and polite, but across the board there was a lack of communication throughout our stay, we weren’t sure about times of eating, location for the dogs, spa times etc and there is no signage in the hotel to aid this. There seemed to be a strict policy in booking your breakfast and evening times when you check in, by the end of the week we had to change these as planned activity. We were encouraged to use the hotel own app prior to arriving, this was a waste of time as nothing was communicated onwards. None of this spoilt our enjoyment at all. It is a beautiful place to stay, staff were all friendly, would highly recommend but be prepared to ask a lot of questions.

2022 年 7 月に 4 泊滞在

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