カップル用トリートメントルーム、サウナ、スパ用浴槽、トルコ風呂 / ハマム、ボディ トリートメント、ハイドロセラピー

ハード ロック ホテル イビザの口コミ

5 out of 5
ハード ロック ホテル イビザ
Carretera Playa d en Bossa, Sant Jordi de ses Salines, Sant Josep de sa Talaia, Ibiza

口コミ

8.8

非常に良い

評価 10 - 1005 件の口コミ中 604 件が非常に良い" "
評価 8 - 1005 件の口コミ中 248 件が良い" "
評価 6 - 1005 件の口コミ中 88 件が普通" "
評価 4 - 1005 件の口コミ中 36 件が不満" "
評価 2 - 1005 件の口コミ中 29 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
とても素晴らしいホテルです
2019 年 9 月に 2 泊滞在
Dorela H. Customer Care HRHIからの返信 (投稿日 : 2019 年 9 月 13 日)
Dear Rocker, Thank you for your great review! We are all about music and the experiences we live with it, and that's what we want our guests to feel. I'm happy to know we reached our goal! We'll be glad to welcome you again at Hard Rock Hotel Ibiza very soon. Best rocking wishes,

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設は完璧と思います
2019 年 8 月に 1 泊滞在
Dorela H. Customer Care HRHIからの返信 (投稿日 : 2019 年 10 月 8 日)
Dear Rocker, Your great review is our best motivation! We hope to have you back at Hard Rock Hotel Ibiza very soon! Best rocking regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
快適・リラックスできる。お気に入りのホテル。
2019 年 8 月に 1 泊滞在
Dorela H. Customer Care HRHIからの返信 (投稿日 : 2019 年 10 月 8 日)
Dear Rocker, Thank you for your great review! We are very happy your stay with us rocked and we hope to have you at Hard Rock Hotel Ibiza again very soon! Best rocking regards,

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス
So late check in. I waitted about 1 hours.
2019 年 8 月に 2 泊滞在
Dorela H. Customer Care HRHIからの返信 (投稿日 : 2019 年 8 月 24 日)
Dear Rocker, Thank you very much for taking the time to review our hotel. We are very sorry to hear we did not fully meet your expectations, but we take very good note of your comments and we thank you for bringing them into our attention, as they help us improve in many aspects. We will continue to work very hard in order to offer our guests the best possible service. We hope we will have the pleasure of welcoming you again soon at Hard Rock Hotel Ibiza. Best regards,

10/10 (非常に良い)

Hisashi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高のコストパフォーマンスでした。
シーズンオフに入っていたからなのか、部屋のグレードから比べ驚く程の安さ。 パーキングはバレットで便利。 スタッフのサービスもフレンドリーでとても良い。
2018 年 10 月に 2 泊滞在
Customer Care HRHIからの返信 (投稿日 : 2018 年 10 月 20 日)
Dear Hisashi, Thank you for the awesome review of our hotel! Are you ready for an amazing 2019 season?? We can’t wait to have you back with us! Lots of novelties and great suprises to come... Best Regards The HRH Ibiza Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在
Customer Care HRHIからの返信 (投稿日 : 2018 年 9 月 29 日)
¡Muchas gracias por su valoración positiva! ¡Esperamos verle de nuevo en Hard Rock Hotel Ibiza muy pronto! Saludos rockeros, Andrea R. Customer Care HRHI

10/10 (非常に良い)

T、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
+All staffs I met were very friendly and kind. The quality of service was excellent. +Room was very clean, had enough space. I enjoyed a very comfortable stay until checkout. +The location was good : A few minites to Playa Den Bossa, and to bus stop to Ibiza town. Also near to the airport.
Guest Relations Managerからの返信 (投稿日 : 2017 年 1 月 9 日)
Dear T, Thanks for your rocking comment. It is lovely to see that you had a fantastic time here with us. We can´t wait to have you coming back next season 2017!! The entire team will welcome you and make you feel once again as an authentic Rock Star. Looking forward your visit! All the best, Manuel R. Guest Service Manager HRHI

10/10 (非常に良い)

Miho

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適で楽しいホテル
くつろげるプールがあり日中はゆったり過ごせました。朝食は現地で追加したのですがCAVAやデザートなど十分あり、音楽の演奏もあって充実したビュッフェですがそれなりのお値段します。 市街地ではないですが、バスやタクシーで色々なところへ遊びに行けるしビーチも徒歩1分でホテル前のビーチ行けるのでよい場所でした。
General Managerからの返信 (投稿日 : 2016 年 9 月 23 日)
Dear guest, Thank you for the awesome review of our hotel! We are very glad to hear that we delivered you an authentic experience that rocks. I will pass your lovely feedback to the whole team, it’s the best motivation for us! our biggest goal is to convert our guests into raving fans and we can’t wait to have you back with us! Best Regards Luca Giuliano, Customer Care

10/10 (非常に良い)

Valentin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles ist erstklassig! Ich hatte einen schönen Urlaub und kann das Hotel empfehlen.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Valerie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel cant wait to go back!
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Ashley

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
the pool was absolutely freezing so having a pool is pointless if you can’t go in. The music they played at the pool was terrible, I had to have headphones in at the pool. They also charge for water…I’ve stayed at many resorts and there is never a charge for water. too expensive for how mediocre the experience was. They also charged me after I left but good thing I saved my receipt when I checked out
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

luis Omar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great time
2024 年 5 月に 3 泊滞在

6/10 (普通)

Ruben Martinez Aracely

良かった点 : 清潔度、スタッフとサービス
Staff was incredible. Location is nice if you are going to the popular clubs. The hotel itself didn’t have the best options for food, rooms were ok, and nothing on site was really open late to eat. Likely wouldn’t stay here again, but staff was really great.
2024 年 5 月に 1 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Ruben,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed the friendliness of our amazing staff during your visit.We will share your concerns and feedback with our management, please accept my deepest apologies for the lack of expectations you experienced.I look forward to the pleasure of welcoming you again to soon.Sincerely,

8/10 (良い)

Sabienne

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 4 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Sabienne,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit.I look forward to the pleasure of welcoming you again to soon.Sincerely,

4/10 (不満)

Bertram

2024 年 5 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Bertram,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. We are sorry to hear that we couldn't meet your expectations.We look forward to the pleasure of welcoming you again to soon to have another opportunity.Sincerely,

10/10 (非常に良い)

davigny

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was amazing. Only thing is I wish the breakfast (being buffet style) wasn’t the price that it was. I went out to get breakfast and it was way better and cheaper than what you guys offered. Other than that everything was 10 out of 10.
2024 年 5 月に 6 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Davigny,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit.We will share your concerns and feedback with our management, please accept my deepest apologies for the lack of expectations you experienced.I look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear James,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay.We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we succeeded in meeting your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future at Hard Rock Hotel Ibiza.Rockin' Regards,

6/10 (普通)

Reza

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not worth the price or the "hype", but neither was Ibiza in general.... Check-in experience was not the greatest, but their head of customer service at least reached out to applogize for any misunderstandings, etc. They were also kind enough to waive costs for a breakfast that I did not have!
2024 年 5 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Reza,Following your recent stay here, I would like to thank you for taking the time to share a review.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit and I will share your concerns and feedback with the Team.Please accept my deepest apologies for the lack of expectations you experienced.I look forward to the pleasure of welcoming you again to soon.Rockin' Regards,

10/10 (非常に良い)

Sergio

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in was fast and easy, rooms were beautiful
2024 年 4 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Sergio,Thank you very much for your feedback. Our team works tirelessly to ensure that every aspect of our guests' stay exceeds expectations, from cleanliness to hospitality. We're glad that our rooms suited your needs perfectly and that you found the check-in fast and easy. Your kind words mean a lot to us, and we cannot wait to welcome you back for another wonderful stay at Hard Rock Hotel Ibiza.Kind regards,

10/10 (非常に良い)

Abz A.

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed the facility. Staff was very accommodating and helpful with any question i had. Will definitely come back
2024 年 4 月に 4 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Abz,Thank you very much for your feedback. Our team works tirelessly to ensure that every aspect of our guests' stay exceeds expectations, from cleanliness to hospitality. We're glad toe hear that our staff was accomodating and helpful. Your kind words mean a lot to us, and we cannot wait to welcome you back for another wonderful stay at Hatrd Rock Hotel Ibiza.Kind regards,

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Julia,Thank you very much for your 5/5 rating of Hard Rock Hotel Ibiza. Our team works tirelessly to ensure that every aspect of our guests' stay exceeds expectations, from cleanliness to hospitality. We cannot wait to welcome you back for another wonderful stay in the future!Kind regards,

10/10 (非常に良い)

Perri

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2024 年 4 月に 1 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Perri,Thank you for choosing Hard Rock Hotel Ibiza and the kind review. We are so glad our hotel was perfect for your visit! We are delighted to know that we provided all the comforts you expected and we look forward to welcoming you back soon.Rockin' Regards,

10/10 (非常に良い)

ELBA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 4 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Elba,Thank you for this great review! We are thrilled you had a fantastic stay at Hard Rock Hotel Ibiza. We are pleased to read how much you enjoyed our accommodations. We hope you will stay with us again the next time you visit the island.Thank you once more and safe travels.Rockin' regards,

8/10 (良い)

aladdin

家族旅行
良かった点 : スタッフとサービス
Europe ont doit parlé aussi français malheureusement espange ilsya une vraie problèmes langues..si les français ile vont vacances dans les pays francophones il ya aussi raison des langues et communications
2024 年 4 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Cher Aladdin,Votre commentaire sera bien évidemment transmis au personel qui prendra les dispositions nécessaires.Soyez assuré que nous apportons beaucoup d'attention aux retours de nos clients afin d'améliorer nos prestations.Cordialement,

10/10 (非常に良い)

Josué Santana

2024 年 4 月に 4 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Josué,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed an unforgettable stay.We look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 (非常に良い)

Jasleen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2024 年 4 月に 1 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Jaslee,Thank you so much for taking the time to write a review following your recent stay with us. It was an absolute pleasure to read!I'm so thrilled to hear that you enjoyed our convenient location and all that we offer at Hard Rock Hotel Ibiza.Thank you also for your kind words. I'll be sure to share your review with the team!We thank you again, and very much hope to welcome you back soon.Warm regards,

8/10 (良い)

Babak

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were so helpful and friendly. The room was clean. But the toilet was located in a different section from the sinks, so we had to cross the room to wash our hands after using the toilet. On the Friday night, a very loud rock band started performing outdoors from sunset to midnight which drove us crazy! Very weird!
2024 年 4 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Babak,Thank you very much for sharing your feedback. It is highly appreciated and we will share with the entire team your words. We are glad to hear that you enjoyed most of the aspect of the stay and sorry to know that you found weird the Friday Night performance. We are famous for offering to our guests a first class environment with a hard rock twist with unique shows and pampering to the fullest. We hope to have the chance to welcome you again in the future.Rockin' Regards,

10/10 (非常に良い)

Letty、Kissimmee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Increíble me encantó todo
2024 年 4 月に 2 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Estimada Letty,Agradecemos su tiempo y su amable valoración.Es un placer para todo el equipo de Hard Rock Hotel Ibiza recibir sus comentarios.Nos anima a seguir trabajando cada día, con esfuerzo y compromiso para que todos nuestros huéspedes tengan una memorable experiencia.Esperamos volver a verle muy pronto.Reciba un saludo roquero.

10/10 (非常に良い)

Aditi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Very clean. Great pool!
2024 年 4 月に 2 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Aditi,Thank you so much for taking the time to write such an incredible review following your recent visit at Hard Rock Hotel Ibiza!I'm absolutely delighted to hear that you enjoyed it so much, especially for its cleanliness and great pool.Thank you for your kind words. I ill share your feedback with the entire team. They'll be thrilled to hear your feedback!We very much look forward to welcoming you back to Ibiza soon.Warm regards,

4/10 (不満)

Rohit

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
5* hotel with 1* service
2024 年 4 月に 3 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Rohit,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. Please accept my apologies for the lack of expectations you experienced.It would be for us very important to hear more details about your experience and I would share your concerns and feedback with our management in order to improve the service provided. Please, be so kind to contact us at customercare@hrhibiza.com. We look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 (非常に良い)

Kristie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful resort
2024 年 4 月に 1 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Kristie,Thank you for sharing these great scores for your experience with Hard Rock Hotel Ibiza. I am glad to learn that you enjoyed very much this trip to the island.Our entire hotel team look forward to welcoming you back in the near future.Rockin' regards,

10/10 (非常に良い)

Nicole

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our 2 night stay at the Hard Rock was absolutely incredible, the place is always immaculate and the building is absolutely beautiful. The breakfast buffet is absolutely worth the money, offering unlimited sparkling wine, made to order omelettes and smoothies, a fro yo machine and so much more! All the staff are super friendly and couldn’t do more for us - we even received a free gift in our room (a chocolate platter and a cute bag) for being their ‘happy guests’, which was a lovely touch. The beach bar is also gorgeous, which you can walk straight onto from the pool area. We loved getting up early and getting to watch the sunrise from an almost empty beach. We would definitely return to the Hard Rock again. Thank you! Xx
2024 年 4 月に 2 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Nicole,Thank you for taking the time to share your recent experience at Hard Rock Hotel Ibiza. We are thrilled to hear that you enjoyed your stay with us and that our facilities and customer service exceded your expectations.We're delighted to hear that you enjoyed so much the beach and the stunning views from the hotel.It's also wonderful to hear that you loved our Brakfast at the Sessions. Our staff takes great pride in delivering attentive service and hight quality products, and we're glad that their efforts made a positive impression on you.Once again, thank you for choosing us for your stay. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Rockin’ Regards,

10/10 (非常に良い)

Katharina Irene

Really good
2024 年 4 月に 4 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Katharina Irene,Thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words and feedback regarding your recent stay at Hard Rock Hotel Ibiza.Providing excellent customer service is one of our top priorities, and we are thrilled that our team members exceeded your expectations.Thank you once again for choosing us. We would be honored to welcome you back and ensure another memorable stay.Rockin' regards,

10/10 (非常に良い)

Emmanuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Emmanuel,Thank you for taking the time to share your recent experience at Hard Rock Hotel Ibiza. We are thrilled to hear that you enjoyed your stay with us.Your comfort is our priority, and we're pleased to know that we succeeded in providing you with a pleasant accommodation experience.Once again, thank you for choosing us for your stay. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Rockin’ Regards,

10/10 (非常に良い)

Kenjuan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We absolutely loved everything about this vacation. The views were beautiful and staff were professional, knowledgable, and friendly 5star service. There were two small issues that were resolved immediately and it was probably due to a room upgrade at the last min. Anyway the room was beautiful but not as clean (which was handled immediately) and the food didn’t have a lot of beef options which was solved because they had chicken substitutes. Other than them 2 small issues everything was perfect. I usually don’t visit the same country twice but I will definitely come back to IBIZA AND HARD ROCK
2024 年 3 月に 4 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Kenjuan,Following your recent stay here at Hard Rock Hotel Ibiza, I would like to thank you for taking the time to share your feedback.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit.We will share your concerns and feedback with our food and beverage management. Thank you for taking them to our attention.We look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Simona Altamura Customer Care Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Estimada Samantha,En primer lugar, muchas gracias por elegir Hard Rock Hotel para su estancia en Ibiza. Para nosotros ha sido un placer tenerles con nuestra banda.Estamos encantados de saber que la experiencia fue tan bien y esperamos recibirles muy pronto de nuevo.Saludos roqueros,

8/10 (良い)

Frank

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Simona Customer Care Manager HRHIからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Frank,Thank you very much for choosing Hard Rock Hotel Ibiza. We hope to welcome you back for another great experience in the future.Rock on!

10/10 (非常に良い)

Sadie

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Only thing I would have changed was my dates in Ibiza as the weather was cooler and many things were shutting down for the season. Otherwise I would definitely return to the property all the amenities you can ask for.
2023 年 10 月に 2 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Sadie,Thank you for your review! We're glad to hear that you enjoyed your stay at our property, and we appreciate your feedback. It's true that the weather in Ibiza can vary depending on the time of year, and some places might close down during the off-season. We look forward to welcoming you back, hopefully during a time when you can fully enjoy all the amenities we have to offer.

8/10 (良い)

Lars、Berlin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gut gelegenes Hotel mit näher zum Strand und einigen Bars und Discos
2023 年 10 月に 3 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 30 日)
Lieber Lars,Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen die Lage unseres Hotels gefallen hat und Sie in der Nähe des Strandes und verschiedener Bars und Diskotheken waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anmerkungen oder Fragen haben, zögern Sie bitte nicht, sie zu teilen. Wir sind hier, um zu helfen!

6/10 (普通)

Jeffrey

2023 年 10 月に 4 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Jeffrey,Thank you for taking the time to leave a review. We appreciate your feedback and hope you had a comfortable stay at our hotel. If there are specific areas where we can improve and make your next visit even better, please feel free to share your thoughts. We value your input and look forward to the opportunity to serve you again.

8/10 (良い)

Frederic

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Goed
2023 年 10 月に 2 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 25 日)
Beste Frederic,Fijn om te horen dat alles in orde is! Als je verdere vragen of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We staan klaar om je te assisteren.

10/10 (非常に良い)

RONALDO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Incrível experiência! Equipe de concierge acolhedora, em especial o conciege Alex Vital pela excelência na realização do seu job. Parabéns!!
2023 年 10 月に 5 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 25 日)
Prezado Ronaldo,Agradecemos muito pelo seu feedback positivo! Ficamos extremamente felizes em saber que você teve uma experiência incrível em nosso hotel e que nossa equipe de concierge, em particular o concierge Alex Vital, foi capaz de atender às suas expectativas com excelência.Valorizamos muito os elogios e reconhecimento dos nossos hóspedes, e com certeza compartilharemos os seus parabéns com a nossa equipe, incluindo o Alex Vital. Esperamos continuar a proporcionar momentos memoráveis durante a sua estadia.Esperamos recebê-lo novamente em breve para mais experiências incríveis. Se precisar de qualquer assistência adicional, não hesite em nos contatar.Saudações,

10/10 (非常に良い)

Ana

T5u4u
2023 年 10 月に 6 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Ana,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be professional and helpful during your stay at Hard Rock Hotel Ibiza.We hope to welcome you back for another great experience in the future.Rock on!

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was great…just lacked a jacuzzi.
2023 年 10 月に 2 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Jacqueline,Thank you for your feedback regarding your recent visit to Hard Rock Hotel Ibiza. We're thrilled to hear that you enjoyed the food during your stay.We appreciate your suggestion regarding the addition of a jacuzzi. Guest feedback is invaluable to us, and we will certainly take your comment into consideration as we continue to improve our services and facilities.If you ever decide to return to our hotel, we hope to provide you with an even better experience. Please feel free to reach out if you have any more suggestions or if there's anything else we can do to make your stay more enjoyable.Rock on!

10/10 (非常に良い)

stephen

2023 年 10 月に 2 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Stephen,Thank you for sharing your feedback with us. We are delighted to hear that you found our staff to be professional and helpful during your stay. Providing excellent service is a top priority for us, and your kind words are truly appreciated.Rock on!

10/10 (非常に良い)

Maria、Las Vegas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are professional and helpful
2023 年 10 月に 2 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear María,We sincerely appreciate your positive feedback about our professional and helpful staff. Our team takes great pride in providing top-notch service to ensure our guests have a memorable stay.Thank you for choosing Hard Rock Hotel Ibiza, and we look forward to welcoming you again in the future. If you have any further comments or suggestions, please feel free to share them with us.Rock on!

10/10 (非常に良い)

Chyna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing experience this is my second stay at a Hard Rock hotel and it was just as good as the first. I highly recommend it if you travel to Ibiza.
2023 年 10 月に 4 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Chyna,Thank you for your amazing feedback and for choosing Hard Rock Hotel for the second time! We're thrilled to hear that your experience with us was just as good as the first, and we sincerely appreciate your high recommendation.Our team is dedicated to delivering memorable stays, and we're delighted that we could meet your expectations once again. Your continued support means a lot to us, and we look forward to welcoming you back for another incredible Hard Rock experience when you return to Ibiza.If you ever have any specific requests or preferences for your next stay, please don't hesitate to let us know. We're here to make each visit special and tailored to your needs.Rock on and see you soon!Best regards,

10/10 (非常に良い)

David、Los Angeles

良かった点 : 清潔度、施設のコンディションと設備
Beach club great, good breakfasts. Would have liked waters in the room
2023 年 10 月に 3 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear David,We're glad you enjoyed our beach club and breakfast offerings! Your feedback is important to us. We'll take note of your suggestion regarding having water in the room. Thank you for choosing Hard Rock Hotel Ibiza, and we hope to welcome you back in the future! Rock on!

10/10 (非常に良い)

KIMBERLY

2023 年 10 月に 4 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Kinberly,Thank you for your kind words and your return visit to Hard Rock Hotel Ibiza. We greatly appreciate your support and recommendation. We can't wait to welcome you back for another fantastic experience in the future.Rock on!Best regards,

8/10 (良い)

Jürgen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 7 泊滞在
Dorela H. Customer Care Manager HRHIからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Jürgen,A positive comment as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the entire band. It would be marvellous to greet you again in Hard Rock Hotel Ibiza.Rockin Regars,