Dear Toru,Our Houston team extends a warm hello, and we thank you for joining us in the Galleria. It was a joy to have you with us, though we are sorry if the pricing of our optional extras caused any disappointment. We hope the balance of your visit was well enjoyed and we invite you to join us again in the months and years ahead.Warm regards,Royal Sonesta Houston

Francois, The Royal Sonesta Houston Galleria is delighted to be considered your second home in Houston. The team looks forward to welcoming you back!

Hira, thank you for providing feedback. It is concerning to hear about the issues with the billing process and interactions during your stay. This is not representative of the experience we aim to provide. The team is continually working to improve and ensure a better experience for all guests.

Jacqueline, The Royal Sonesta Houston Galleria is thrilled to know you enjoyed the location, dining, and shopping. We're looking forward to your next visit!

Mike, thank you for the fantastic feedback! The Royal Sonesta Houston Galleria is delighted to hear you enjoyed your time at the hotel bar. Leslie will be thrilled to know she made your experience memorable. We're looking forward to welcoming you back soon!

Britney, thank you for sharing your thoughts. We're sorry to hear that you found the bed uncomfortable and the shower cleanliness was not up to your standards. Your feedback is invaluable and will be used to make improvements. We hope to provide a better experience for you in the future.

Ian, thank you for your positive feedback! The Royal Sonesta Houston Galleria is delighted to have met your expectations. We're looking forward to welcoming you back soon!

Carlos, The Royal Sonesta Houston Galleria is pleased to hear you enjoyed the friendly service provided by our team members. We hope to have the opportunity to welcome you back soon!

IUMY, thank you for your feedback. It's disappointing to hear about your check-in experience and room conditions. The issues you encountered are not reflective of our standards. Your comments will be addressed with our team. Safe travels.

Vida, thank you for your kind words about The Royal Sonesta Houston Galleria. We're delighted you found the property beautiful. We appreciate your feedback regarding parking and will keep it in mind. We hope to welcome you back soon!

Peter, thank you for your kind words. The Royal Sonesta Houston Galleria is delighted to have provided you with a warm welcome and convenient early check-in. We're looking forward to your next visit!

Paris, thank you for your fantastic review! The Royal Sonesta Houston Galleria team is delighted to hear you enjoyed the service and your stay. We're looking forward to welcoming you back soon!

Scotty, thank you for your rating. The team at The Royal Sonesta Houston Galleria is thrilled you had a positive experience. We look forward to welcoming you back soon!

We appreciate your feedback, David.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

Traci, thank you for sharing your rating! The team at The Royal Sonesta Houston Galleria is delighted to know you had an excellent experience. We're looking forward to welcoming you back soon!

Latacha, it's wonderful to hear that you had an enjoyable time at The Royal Sonesta Houston Galleria. We're thrilled you found our hotel beautiful and we're wholeheartedly looking forward to your return visit. Safe travels until then!

Lizette, it's delightful to hear that you appreciated your stay at The Royal Sonesta Houston Galleria. We are ideally located near many shopping areas and it's fantastic to know you found this convenient. Thank you for sharing your experience and we hope to welcome you back in the near future.

Bert, it's wonderful to see your top score for your stay at The Royal Sonesta Houston Galleria. We're certainly delighted that your experience left such a positive impression. Hoping to have the pleasure of welcoming you back in the future. Safe travels!

Brandon, we're thrilled to hear that you found everything to your satisfaction at The Royal Sonesta Houston Galleria. We strive for excellence, so your positive feedback is very much appreciated. We eagerly look forward to your next visit!

Renee, it's heartwarming to know you appreciated the location of The Royal Sonesta Houston Galleria. We value all guest perspectives and thank you for pointing out your concern regarding the in-room water amenities. We assure you that our team members always strive to attend to all guest needs in a comprehensive manner to ensure a pleasant stay. We hope for the opportunity to welcome you back in the future.

Thank you for sharing your perfect rating with us, Aqaron!It's wonderful to see how much you appreciated your time at The Royal Sonesta Houston Galleria! We want everyone to feel right at home at The Royal Sonesta Houston Galleria. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

Anthony, thank you for pointing out the accessibility at The Royal Sonesta Houston Galleria. We strive to maintain an accessible environment for all of our guests. We appreciate your recognition of our efforts and look forward to welcoming you back soon.

Sarah, we appreciate your feedback on your recent stay. At The Royal Sonesta Houston Galleria, we continually strive to enhance our guest experience, so your comment on streaming services and room temperature is valuable. Rest assured, we are looking into these subjects to identify how we may improve. We hope to have the chance to welcome you back for an even better experience.

Jose, thank you so much for your rating. We are thrilled to know The Royal Sonesta Houston Galleria lived up to your expectations. We value your feedback and look forward to your next visit!

Daniel, it's wonderful to know you had a stellar experience at The Royal Sonesta Houston Galleria. Your high rating serves as inspiration and we're excited to offer you another memorable stay in the future. Thanks for choosing us.

Edgar, thank you for sharing your delightful experience at The Royal Sonesta Houston Galleria. We're thrilled you found our property to be exceptional and well-maintained. We're excitedly awaiting your return for another memorable stay.

Joshua, thank you for the stellar rating! The Royal Sonesta Houston Galleria team is thrilled you enjoyed your stay. We look forward to welcoming you back soon!

Shantelle, we understand your stay had some frustrations. It's unfortunate to learn that aspects of our services fell short of your expectations. Necessary improvements in the areas you've highlighted such as bathroom fixtures, parking, and elevator access are definitely on our radar. Your feedback is valuable as it helps us better serve our guests. We hope to have you back and demonstrate a more flawless experience.

Hayes, thanks for taking the time to rate The Royal Sonesta Houston Galleria. We're delighted to see that you had a wonderful stay. We hope to provide the same level of satisfaction on your next visit!

Thanks for the wonderful review, Ralph!It's fantastic you had such a lovely experience at The Royal Sonesta Houston Galleria. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions.We're looking forward to sharing another amazing experience with you soon!

Thanks for the perfect rating, Stan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Royal Sonesta Houston Galleria.Have a wonderful day!

Terry, it's great to hear that your stay at The Royal Sonesta Houston Galleria scored high. We understand convenience is crucial and we apologize for your experience with the elevator response time. We also appreciate your feedback on our pool area and always strive to enhance our guest amenities. Your feedback will certainly aid our continuous improvements. Nonetheless, we are glad that this did not overshadow your overall positive experience and we're looking forward to your next visit.

Christopher, thank you for your excellent rating! The Royal Sonesta Houston Galleria team is thrilled you had a great experience. We look forward to welcoming you back soon!

Olatunbosun, The Royal Sonesta Houston Galleria is delighted to hear you had a wonderful experience. We look forward to your next visit!

Dr Nnamdi, thank you for sharing your experience at The Royal Sonesta Houston Galleria. We're thrilled you appreciated the beauty of our establishment and we look forward to welcoming you back on your next trip.

Dominique, it thrills us to note your high rating for The Royal Sonesta Houston Galleria. It's always delightful to recognize that our guests had a wonderful experience. We greatly appreciate your positive feedback and can't wait to welcome you back for your next visit.

Jumanah, it's wonderful to hear that you appreciated your recent stay at The Royal Sonesta Houston Galleria. We're thrilled to hear that our cleanliness standards met your expectations and that you had positive interactions with our team members. We strive for outstanding service, and your feedback is always appreciated. We look forward to your next visit.

Eteria, we noticed your rating and feel concerned. We strive to provide an enjoyable stay for our guests, so it's unfortunate to hear this wasn't the case for you. We invite you to share more details about your experience with us directly, so we may work on improvements. Thank you for your feedback.

Cassandra, thank you for leaving a rating. It's great to see that your visit at The Royal Sonesta Houston Galleria left a positive impression. We'll continue striving to deliver exceptional experiences for our guests and hope to welcome you back soon for another stellar stay.

Michael, we're thrilled to see you had such a wonderful stay at The Royal Sonesta Houston Galleria. It's always our goal to exceed guest expectations. Please do consider us for your future travels. We'd love to host you again!

Hasan, it's great to hear that there were no specific issues during your stay at The Royal Sonesta Houston Galleria. Your insights about our decor are noted. We're continuously looking into improvements and your feedback aids in this process. Thank you for choosing to stay with us. We hope to see you again soon for an even better experience.

David, we regret to hear about the issues you encountered with the early check-in fee and the discomfort experienced due to the air conditioning during your stay. Offering a hassle-free, comfortable experience for our guests is our top priority. Your feedback is essential and will be addressed with our management. We do hope we have the opportunity to better serve you in the future.

Thank you for the 5 out of 5 rating, Stephen!We're thrilled to see how much you enjoyed staying at The Royal Sonesta Houston Galleria. We look forward to hosting you again in the near future! Thank you again for sharing.

Diamond, we're thrilled to hear that you found The Royal Sonesta Houston Galleria to be a great hotel overall. It's wonderful that you had such a positive experience with us. We look forward to the possibility of welcoming you back on future visits to Houston.

Stevin, it's a joy to learn that your stay at The Royal Sonesta Houston Galleria was satisfactory, so much so that you left a high rating for us. We greatly appreciate your support and anticipate your return for another outstanding experience.

Tiffany, we're thrilled to know you consider The Royal Sonesta Houston Galleria a good place to stay and that your visit was without complaints! It's our mission to provide a comfortable and memorable stay, and we look forward to welcoming you back in the future.

Chelsea, thank you for taking the time to rate our hotel. We trust that you'll share more about your experience on your next visit. We look forward to making it more memorable.

Micah, it's always a pleasure to hear from repeat visitors. The Royal Sonesta Houston Galleria team members are thrilled you regularly enjoy excellent stays with us. We are looking forward to your next visit!