外観

JWマリオット・ヒューストン・ダウンタウンの口コミ

5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 1000 件の口コミ中 747 件が非常に良い" "
評価 8 - 1000 件の口コミ中 130 件が良い" "
評価 6 - 1000 件の口コミ中 56 件が普通" "
評価 4 - 1000 件の口コミ中 33 件が不満" "
評価 2 - 1000 件の口コミ中 34 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

Isiah

カップルで旅行, 家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Liked room setup
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Daniel

2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Angela、San Antonio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent location particularly for Astros fans in town!
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review. We're delighted to hear that you enjoyed our location, especially as Astros fans visiting the area. It's always our goal to provide a memorable experience for all our guests, and we're thrilled that you found our spot to be excellent. We appreciate your support and look forward to welcoming you back again soon!Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Jasmine

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

2/10 (非常に不満)

Lina

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. We would love the opportunity to welcome you back soon. Warm Regards, Jelle Vandenbroucke General Manager

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

michael

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location‼️Staff was awesome 👏
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for staying at the JW Marriott Houston Downtown and for your great review! We're thrilled to hear that you enjoyed our great location and that our staff provided you with awesome service. We appreciate your support and hope to welcome you back again soon!Warm Regards, Jelle Vandenbroucke General Manager

4/10 (不満)

Greg

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
The staff was very nice. But they weren't very informative about the shuttle transportation or the Spa. They never made us aware that its best to book appointments with either or both if you wanted to use these services. Even though i made them aware that this was our first experience staying with them. Not to mention the from our to the outside was horrible. All we saw was the back of a building and ac ducts outside of our room window.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for staying at the JW Marriott Houston Downtown and for sharing your comments with us. We're delighted that you had a positive interaction with our staff during your stay. While we do offer walk ins for both the Spa and Shuttle Services, they are based upon availability and appointments are always recommended. The hotel also offers rooms with fabulous city views and we would be happy to offer recommendations for your next visit. We hope for the opportunity to welcome you back in the future and exceed your expectations.Warm Regards, Jelle Vandenbroucke General Manager

8/10 (良い)

Ibrahim

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No parking
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for staying at the JW Marriot Houston Downtown and for your review. We're delighted to hear that you had a great overall experience during your stay. Please note that we do offer valet parking services for our guests' convenience that include in and out privileges. Additionally, there are alternative parking options located close to our hotel. Thank you again as your feedback is valuable to us, and we hope to have the pleasure of welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Jeffrey、North Wales

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

6/10 (普通)

Blake

2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Jessica

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for staying at the JW Marriott Houston Downtown and for your awesome review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

8/10 (良い)

predrag

2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Brandon David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice stay and friendly staff.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for staying at the JW Marriott Houston Downtown and for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay and found our staff to be friendly. We look forward to welcoming you back again soon for another enjoyable stay.  Warm Regards, Jelle Vandenbroucke General Manager

8/10 (良い)

Phillip Eddie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Belinda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
Very comfortable room, would have liked a cleaning service for our short 2-night stay,
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for choosing to stay at the JW Marriott Houston Downtown and for sharing your positive review. We're thrilled to know that you found your room comfortable during your stay. Regarding housekeeping amenities, we appreciate your feedback and want to clarify that cleaning services take place daily. However, if housekeeping is declined in person or there is a Do Not Disturb on the door services will not be rendered but are always available upon request.   Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Tira

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Beauty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This Hotel was amazing, the staff are friendly, and the room was very clean. I would definitely recommend this hotel.
2024 年 2 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We're thrilled to hear that you experienced excellent service during your stay with us. We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Randall

Great
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

6/10 (普通)

Jona

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Joangelis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
10/10 experience. I would I recommend to anyone.
2023 年 12 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review. We're glad you enjoyed your stay and that you would recommend us to anyone-that is the greatest compliment. We hope to welcome you back for another amazing stay in the future.

10/10 (非常に良い)

Nadra

2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Ryan

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for a quick trip to Houston. Convenient location and access to metro and restaurants.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for staying at the JW Marriott Houston Downtown and for your great review.  We're delighted to hear that you found our location convenient for your trip to Houston. We appreciate your feedback and look forward to welcoming you back for future visits!Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Nadra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff and environment
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for staying at the JW Marriott Houston Downtown and for your kind words. We're appreciate your feedback on our exceptional staff and environment. We look forward to welcoming you back for another memorable experience.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Alexandre、Katy

All good
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

8/10 (良い)

Anita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The overall experience was very nice. The room was amazing. It was my wedding weekend and I was really excited about staying at the hotel. I arrived about an hour after the stated check-in time but when I went to check in, my room was not ready. Another staff member came over and figured something out where I could get another room of the same style so I was appreciative of that. I can imagine though how disappointed I would have been if that had not been the case
2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review. We're thrilled to hear that the overall experience was very nice and that you found the room amazing. I’m sorry to hear that your room wasn't ready upon arrival, but we're glad to hear that our staff was able to quickly address the situation by providing you with another room of the same style. We hope your wedding weekend was filled with joy and wonderful memories, and we look forward to the opportunity to welcome you back for future celebrations.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was professional and timely.
2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review. We are delighted to hear that you had a positive experience with our staff. It was a pleasure having you as our guest, and we hope to welcome you back in the future.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

cynthia

2023 年 12 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

Jess

2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

Jess

2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

Arjun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 4 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon.Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

Wanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
service was excellent
2023 年 12 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for staying at the JW Marriott Houston Downtown and for your great review! We're thrilled to hear that you experienced excellent service during your stay with us. We look forward to welcoming you back for another outstanding experience.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing!
The service is perfect. One of the receptions is a handsome guy and he is wonderful!
2023 年 12 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Thank you for staying at the JW Marriott Houston Downtown and for your great review. We are thrilled to hear that you found our service to be perfect, and it's wonderful to know that one of our receptionists left a positive impression. We look forward to welcoming you back in the future for another amazing stay. Warm Regards,Jelle VandenbrouckeGeneral Manager

10/10 (非常に良い)

Andrea

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Larry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Date Night
Beautiful hotel in a great location. Our suite was awesome with many modern touches especially the bathroom.
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review. We're thrilled to hear that you enjoyed your stay at our hotel and found it to be beautiful, with a great location. Once again, thank you for choosing our hotel, and we look forward to serving you again in the future.Best Regards Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Angelika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We LOVED our stay here. Clean room, very comfortable bed, quiet, and excellent service and food.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 4 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review. We are thrilled to hear that you loved your overall experience. Our team is dedicated to providing excellent service, and we're delighted that you felt well taken care of. We appreciate your kind words and hope to have the pleasure of welcoming you back soon. Best Regards, Jelle Vandenbroucke General Manager

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Invasion of privacy
Someone was given our same room number and keys to the room. Someone walked in on us in the room. The staff did apologize and give room credit for food and beverage. This was unacceptable.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for staying at the JW Marriott Houston Downtown and for taking the time to share your experience with us. We sincerely apologize for any inconvenience and discomfort you faced during your stay. We appreciate your patience and understanding as our staff worked to address the issue promptly. We hope to have the opportunity to welcome you back in future. Best Regards Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Hanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Melanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect Iocation, great staff
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review. We're thrilled to hear that you enjoyed our hotel's location and had a positive experience with our staff. Providing excellent service is our priority, and we're glad to know that our team met your expectations. We look forward to welcoming you back for another wonderful stay!Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Cesar、Aguadilla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel muy bonito y convenientemente localizado en el medio de la ciudad.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
¡Gracias por hospedarte en el JW Marriott Houston Downtown y por tu reseña! Nos alegra saber que encontraste nuestro hotel hermoso y que disfrutaste de la conveniencia de nuestra ubicación. Agradecemos tus comentarios y esperamos tener el placer de darte la bienvenida nuevamente en el futuro. ¡Nos vemos pronto!Saludos, Jelle Vandenbroucke, Gerente General

2/10 (非常に不満)

Shanea

2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 15 日)
Thank you for staying with us and for your review. I’m sorry to hear that your experience was not up to expectation. We would love the opportunity to welcome you back soon. Warm Regards, Jelle Vandenbroucke General Manager

6/10 (普通)

JOSE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel would be a good Marriot , it’s just that JW it’s supposed to be better and I’m this hotel isn’t. Overall good but I was expecting more
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review. We genuinely appreciate your time and input, as it helps us in our continuous efforts to improve our services and exceed our guests' expectations. We're glad to hear that you had a good stay overall, however, we hope to have the opportunity to welcome you back soon for a more exceptional experience.Best Regards Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Michelle

The service was impeccable
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review. We are thrilled to hear that you enjoyed your stay and that our service met your expectations. Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of serving you again.Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

katy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for staying at the JW Marriott Houston Downtown and for your amazing review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Cierra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon for another awesome stay. Warm Regards, Jelle Vandenbroucke General Manager

8/10 (良い)

Trey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon for another great stay. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Ben

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Place to Saty
Fantastic staff and great service. Staff are super friendly and helpful. The courtesy car service they offer is awesome and came in incredibly handy.
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for staying at the JW Marriott Houston Downtown and for your great review. We're thrilled to hear that you had such a fantastic experience at our hotel and that you enjoyed the great service provided by our devoted staff. It's also great to know that our complimentary shuttle was convenient for you. We appreciate your support and hope to have the pleasure of serving you again in the future. Best Regards Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Kendra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon for another awesome stay. Warm Regards, Jelle Vandenbroucke General Manager

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent property and staff. Will definitely be back. Well located. The only down side was a lack of vegetarian options in the restaurant but there are plenty of surrounding options
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you for your kind words and feedback! We're thrilled to hear that you enjoyed your stay at our property and had a positive experience with our staff. We appreciate your feedback about the limited vegetarian options in our restaurant, and we'll certainly take this into consideration as we continually work to enhance our offerings. However, we are pleased to hear that you found plenty of surrounding dining choices near our hotel. We look forward to welcoming you back in the future and hope to provide an even more satisfying experience. Best Regards, Jelle Vandenbroucke General Manager