外観

ヒューストン・エアポート・マリオット・アット・ジョージ・ブッシュ・インターコンチネンタルの口コミ

3.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1495 件の口コミ中 900 件が非常に良い" "
評価 8 - 1495 件の口コミ中 323 件が良い" "
評価 6 - 1495 件の口コミ中 142 件が普通" "
評価 4 - 1495 件の口コミ中 63 件が不満" "
評価 2 - 1495 件の口コミ中 67 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Atsushi

2023 年 12 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Atsushi, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Happy Holidays and Happy New Year!Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

teruo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Teruo, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental and for your kind rating. We are delighted to know you enjoyed your overall stay with us. We look forward to welcoming you back soon again.Desmond VasquezSenior Rooms Operation Manager

4/10 (不満)

Atsushi

2023 年 6 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2023 年 6 月 20 日)
Dear Atsushi, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Atsushi

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
レストランが1つだけ⤵️
空港直結で非常に便利。部屋もきれいで申し分なし。 但し、レストランが1つしかなくて選択肢なし。マリオットなのにレストランが1つとはいただけない。
2023 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2023 年 5 月 1 日)
Dear M. Atsushi, Thank you for staying with us at Houston Airport Marriott at George Bush Intercontinental. We are pleased to know that you enjoyed our well-assigned accomodations and that our location was perfect for your needs. However, we regret any disappointment that you had regarding our dining options. We appreciate your feedback and will share it appropriately. We look forward to another opportunity to welcome you again.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Yasuhiro

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2022 年 12 月 6 日)
Dear Yasuhiro, Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Houston Airport Marriott at George Bush Intercontinental, and we look forward to welcoming you back soon.Desmond VasquezSenior Rooms Operation Manager

2/10 (非常に不満)

MARIKO

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食込みのプランだったが現地で支払いが発生した。
2022 年 11 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2022 年 11 月 29 日)
Dear Mariko, Thank you for choosing our hotel for your lodging recently. We are sorry for the issues you encountered with the charges. Unfortunately, financial inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you contact them directly. Thank you once more for choosing our hotel, and we hope you will consider staying with us again in the future.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

kenta

Senior Rooms Operation Manager からの返信 (投稿日 : 2023 年 4 月 25 日)
Dear Kenta, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Desmond Vasquez,Senior Rooms Operation Manager

6/10 (普通)

YOHEI

カップルで旅行
良かった点 : 清潔度
空港内の地下鉄ですぐに行くことができるので、夜着朝早い方、休む時間が多く取りたい方にはおすすめです。 水は部屋に1本、有料$6でした。コーヒーメーカーはありますが、お湯を沸かすポットはありません。コーヒーをいれずに使えば、コーヒーメーカーでお湯を作ることは可能です。 綺麗でしたし、シャワーのお湯も充分に出ましたので、ゆっくり休めました。
2022 年 10 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2022 年 10 月 13 日)
Dear Yohel, We appreciate the nice feedback regarding your stay at our hotel and the compliments on our shuttle service. We are glad this service was an added convenience for you. Thank you for your recommendation, and we hope to have an opportunity of welcoming you back soon.Khalid Amiri Director of Operations

8/10 (良い)

KOJI

出張
良かった点 : 清潔度、設備とサービス
空港からのアクセス◎
2022 年 8 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2022 年 8 月 24 日)
Dear Koji, Thank you for posting your great review of the Houston Airport Marriott at George Bush Intercontinental. We are happy to know we were only minutes away from the airport was perfect for your plans. It was a pleasure having you, and we look forward to hosting you again soon.Khalid Amiri Director of Operations

10/10 (非常に良い)

Yoshifumi

2022 年 7 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2022 年 7 月 30 日)
Dear Yoshifumi, thank you for your review regarding your visit to Houston Airport Marriott at George Bush Intercontinental. It was a pleasure to read that we could meet your expectations. We work hard to ensure every guest has an enriching stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back. Khalid Amiri Director of Operations

8/10 (良い)

AKIRA、nagaokakyou-shi

良かった点 : 清潔度、スタッフとサービス
Wifiが無料ではなく残念
2022 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2022 年 4 月 9 日)
Dear AKIRA, we are glad that you enjoyed most of your visit, except for your disappointment with the internet fees. We encourage our guests to sign up as a Marriott Bonvoy Member in which signing up is free and simple, and this will allow you to begin earning points and taking advantage of many benefits, including free Wi-Fi. In the future, please reach out to our front desk for further assistance on the same. It was a pleasure having you as our guest at Houston Airport Marriott at George Bush Intercontinental and we hope to see you again in the future. Khalid Amiri, Director of Operations

8/10 (良い)

MITSUO

2022 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2022 年 3 月 14 日)
Dear Mitsuo, thank you for sharing the wonderful rating about your experience at Houston Airport Marriott at George Bush Intercontinental. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Khalid Amiri Director of Operations

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
満足です
ターミナルからの移動は地下のトラム。ホテルの駅で降りればすぐ上にフロント。非常にわかりやすく、歩く距離もほとんどないので荷物が多い人は利用する価値ありです。 部屋も快適です。レストランはフロント横で朝食も同じ所です。乗り換えには最適ですね。
2021 年 12 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2021 年 12 月 19 日)
Dear Guest, thank you for staying with us and for your review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We agree that our ideal location, combined with great amenities and service, make Houston Airport Marriott at George Bush Intercontinental an excellent choice when visiting Houston. We appreciate you sharing your feedback and look forward to seeing you when you return to the area. Khalid Amiri Director of Operations

6/10 (普通)

seiichi

家族旅行
気になった点 : 客室の快適度
乗り継ぎに便利。
2021 年 11 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2021 年 12 月 6 日)
Dear Seiichi, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Khalid Amiri, Director of Operations

10/10 (非常に良い)

Glenn、honolulu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wish I got an outside facing room or a higher floor
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Glenn, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental for your visit to our city. While we are glad with the perfect rating, we are disappointed that we did not meet all of your expectations. We hope you will have a satisfying visit the next time you are here and appreciate your feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we look forward to accommodating you again soon.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Mariano

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk assistance by Toyin provided one of the best ever check-in process I’ve done so far
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Mariano, Thank you for your kind review! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. It is great to know that our associates made your visit more comfortable, and we will enjoy passing along your kind compliments to Toyin. It was a pleasure having you, and we look forward to seeing you again soon at Houston Airport Marriott at George Bush Intercontinental. Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Dominic

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Expensive
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Dominic, Thank you so much for taking the time to post a review of Houston Airport Marriott at George Bush Intercontinental. Although we were happy with the perfect rating and hope your overall time with us was good, we were disappointed that you felt the rate of your visit fell below your expectations. As with most destinations, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. Our great airport location, spacious accommodations, and exceptional service make us a popular choice when visiting Houston, and we hope this is added to your experience. We appreciate your feedback, and we look forward to you revisiting us soon.Desmond VasquezSenior Rooms Operation Manager

6/10 (普通)

Dorothy

カップルで旅行
Staff didnt explain the wifi access very well. Access hallway to room was under construction, had to walk way around.
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Dorothy, Thank you for choosing us for your recent visit. We apologize that our associates were not informative enough about our wifi service and the inconvenience this caused you. We have shared your comments with the appropriate individuals to ensure this does not happen again, and thank you also for your feedback which helps us improve our services going forward. We are also sorry for the additional concern you outlined. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret that this was not your experience. We appreciate all your remarks, and we hope you will return so we can provide you with the hospitality you deserve.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Alice

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that it was easy to get to. Clean and comfortable as usual for westins. I’m so glad I stayed there after a tiring flight.
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Alice, Thank you for taking the time to leave your remarks. We feel as though you may be reviewing a different hotel as your comments do not describe our property accurately. We do hope that if you return to our area again, you will choose to stay with us. It will be a pleasure to host your visit.Desmond Vasquez,Senior Rooms Operation Manager

10/10 (非常に良い)

Sylvana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Sylvana, We are delighted you enjoyed your stay at Houston Airport Marriott at George Bush Intercontinental. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our city.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient to get to any terminal
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Lisa, Thank you for posting your generous review of Houston Airport Marriott at George Bush Intercontinental. We are happy to know that our ideal location was convenient for your plans, and we are pleased your stay with us was pleasant. We wish you all the best for your travels, and we look forward to hosting you again soon.Desmond VasquezSenior Rooms Operation Manager

2/10 (非常に不満)

Emmanuel

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Well, I’ve slept in a few hotel rooms in airport. This was by no means a hotel. This is a motel. I was on the trip for eight days. I slept in eight different places all over Texas. The one that I paid the most was at the airport and the only one that has a bed that gave me and my wife a back pain and I woke up five times during the night because of the noise was at the airport, I’m telling you straight up sleep somewhere take a cab it’s not worth it
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Emmanuel, Thank you for taking the time to write a review about your recent visit. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this. We also regret that your rest was disrupted due to runway noise, an unfortunate side effect of our convenience to the airport. We are sincerely sorry that we did not provide you with a good night's sleep and are grateful for your patience. We appreciate you for bringing this to our attention, and we hope you will give us another chance to provide you with the relaxing time you deserve.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Kenneth

出張, 家族旅行
Great stat
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Kenneth, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted your overall stay was pleasant and you had a memorable time with us. It was our pleasure accommodating you, and we look forward to welcoming you back at Houston Airport Marriott at George Bush Intercontinental the next time you are in our city.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

BENJAMIN、SAN ANTONIO

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient after an international trip
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Benjamin, Thank you for your positive review of Houston Airport Marriott at George Bush Intercontinental. We are delighted we have exceeded your expectations and are glad our ideal location was convenient for your plans. We wish you all the best for your travels, and we look forward to welcoming you again soon.Desmond VasquezSenior Rooms Operation Manager

2/10 (非常に不満)

Anessa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Anessa, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Roxanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was exceptionally courteous and helpful. Facilities were clean and check in was quick!
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Roxanne, Thank you for the complimentary review of your stay at Houston Airport Marriott at George Bush Intercontinental. It is always our goal to provide an outstanding experience, and we are delighted we exceeded your expectations. We are also glad that you loved our seamless check-in process, devoted staff, and well-kept property and that it made your visit memorable. It was a pleasure having you, and we look forward to welcoming you again whenever your travels bring you back to Houston.Desmond VasquezSenior Rooms Operation Manager

2/10 (非常に不満)

LETICIA

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hice la reserva por la aplicación y cuando llegue al hotel no existía la reserva y no me quisieron cancelar el pago.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Valued Guest, It was disappointing to read your comments about your stay at our hotel. First of all, we sincerely apologize for the accidental interruption from our staff in your room. This incident will be handled appropriately with the relevant parties so we can ensure it is not repeated. We are also truly sorry for the inconvenience you experienced with your room key during your stay. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. We take this matter seriously and will look into this further to prevent similar situations in the future. Additionally, we understand your concerns about the early check-out fee, and we apologize for any inconvenience it may have caused. We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately.Warmest Regards,Mary LavelleGeneral Manager

6/10 (普通)

Jean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good restaurant. Friendly staff. Walls are super thin and can hear guests in neighbouring rooms. Very noisy and disruptive.
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Jean, Thank you for choosing to stay with us and for sharing your experience. We are delighted that your overall experience was pleasant and that you loved our devoted staff as well as dining at our in-house restaurant. However, please accept our sincere apologies for the inconvenience you had during your time with us. We take noise concerns seriously as we understand the importance of providing a peaceful environment and will look into this to address it effectively. We are grateful for your patience, and we hope to have the opportunity to provide you with a more tranquil and enjoyable visit in the future. Desmond VasquezSenior Rooms Operation Manager

6/10 (普通)

Terrina

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No security around Underground
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Terrina, Thank you for sharing your review of your recent stay at our hotel. We are happy your overall experience was pleasant, but we apologize if we did not meet all of your expectations. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future. Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Eduardo、Philadelphia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Eduardo, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Houston Airport Marriott at George Bush Intercontinental. We hope to have the pleasure of doing so again on your next visit to our city.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

David

2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear David, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Houston Airport Marriott at George Bush Intercontinental. We look forward to welcoming you back on your next visit.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Heriberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel dentro de aeropuerto lo que facilita acceso y rápida movilidad
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Heriberto, Traveling can be difficult enough, so we at the Houston Airport Marriott at George Bush Intercontinental strive to make it stress-free for all our guests! We are delighted to know that our proximity to the airport is perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again. We look forward to welcoming you again soon.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Louis、Oakville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Louis, We are pleased to receive your generous rating for Houston Airport Marriott at George Bush Intercontinental. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Leonard、Alamogordo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was knowledgeable
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Leonard, Thank you for the complimentary review of your stay at Houston Airport Marriott at George Bush Intercontinental, and most notably, for praising our staff. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We look forward to welcoming you again whenever your travels bring you back to Houston.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

NOBUTAKA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good access location
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Nobutaka, Thank you for posting your nice review of Houston Airport Marriott at George Bush Intercontinental. We are happy to know we were only minutes away from everything you wanted to do and see on your visit to our great city. It was a pleasure having you, and we look forward to hosting you again soon next time you are in our city. Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Michael, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Houston Airport Marriott at George Bush Intercontinental. We look forward to your return and wish you all the best with your future travels.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

ANA PATRICIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ms. Patricia, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Houston Airport Marriott at George Bush Intercontinental. We hope to have the pleasure of doing so again on your next visit to Houston.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Randy

良かった点 : スタッフとサービス
Person at check in very friendly/helpful. Waitress in restaurant very friendly
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Randy, Thank you for the complimentary review of your stay at Houston Airport Marriott at George Bush Intercontinental, and most notably, for praising our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We appreciate your feedback, and we look forward to welcoming you again whenever your travels bring you back to Houston. Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Brian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close and convenient to the airport.
2024 年 5 月に 1 泊滞在
Senior Rooms Operations Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Brian, We are glad you chose to stay with us at the Houston Airport Marriott at George Bush Intercontinental. It is our pleasure to know that you found our direct connectivity to IAH airport via tram to be convenient for your plans. Thank you for the nice rating. We look forward to welcoming you again soon. Desmond Vasquez,Senior Rooms Operation Manager

10/10 (非常に良い)

Cathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved it!
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Cathleen, Thank you for your outstanding review. We are glad that we exceeded your expectations and that you loved many aspects of our hotel. Our team will be delighted to hear your feedback, and we look forward to many more visits with you at Houston Airport Marriott at George Bush Intercontinental.Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Howard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Howard, It is wonderful to know you enjoyed everything about your time at Houston Airport Marriott at George Bush Intercontinental and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to visit us again soon.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Narandra

2024 年 5 月に 1 泊滞在

8/10 (良い)

Loraine

良かった点 : スタッフとサービス、設備とサービス
Met my approval for the very short time I was here.
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Loraine, Thank you for your nice review. We are glad that we exceeded all of your expectations and that you loved many aspects of our hotel. Our team will be delighted to hear your feedback. It was a pleasure hosting you, and we look forward to many more visits with you at Houston Airport Marriott at George Bush Intercontinental.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Timothy C

良かった点 : 清潔度、施設のコンディションと設備
Shuttle’s take you to your airline. Excellent staff. Restaurant left something to be desired. Breakfast was buffet only.
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Timothy, Thank you for choosing us and taking the time to post a review. We are delighted that your overall time with us was pleasant and that you appreciated the convenience of our shuttle service. We are also glad that you loved our devoted staff and had a wonderful dining experience at our in-house restaurants. Feedback such as yours helps us better understand what our guests are looking for. Thank you again; we look forward to welcoming you back to Houston Airport Marriott at George Bush Intercontinental.Desmond VasquezSenior Rooms Operation Manager.

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Julia, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental. We were pleased that we exceeded your expectations during your visit to our city. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Desmond Vasquez Senior Rooms Operation Manager

6/10 (普通)

Steven

出張, カップルで旅行
良かった点 : スタッフとサービス
They charge for Wi-Fi $20 a night and its terrible. As a business traveler I would not recommend this hotel. There are plenty of good ones near by that don't charge for Wi-Fi.
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Steven, Thank you for your feedback regarding our Wi-Fi service. We regret your disappointment that complimentary Wi-Fi was not available throughout our hotel; however, Wi-Fi is available without charge in our lobby and in our restaurants. Marriott Bonvoy members who book on Marriott.com also receive complimentary Wi-Fi with their reservation. We encourage you to join our Marriott Bonvoy loyalty program so you can take advantage of this amenity on your next visit with us. We hope to see you again very soon. Desmond Vasquez,Senior Rooms Operation Manager

8/10 (良い)

mauricio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Mauricio, Thank you for choosing Houston Airport Marriott at George Bush Intercontinental. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Desmond Vasquez,Senior Rooms Operation Manager

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Like
2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Christopher, We are delighted you enjoyed your stay at Houston Airport Marriott at George Bush Intercontinental. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We look forward to welcoming you back whenever your travels bring you to our city.Desmond VasquezSenior Rooms Operation Manager

8/10 (良い)

Jet

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location but none of the shuttles would drop us off at the hotel
2024 年 3 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Jet, Thank you for sharing your review of Houston Airport Marriott at George Bush Intercontinental and for the nice rating. While we are glad you liked our ideal location, we regret not meeting all of your expectations. We are sorry for the issues you had with our shuttle service, and we have shared these concerns with the appropriate team. We apologize for the inconvenience and are very grateful for your patience. We appreciate your feedback, and we hope the positive aspects of your stay will bring you back during your next visit to our area. Desmond VasquezSenior Rooms Operation Manager

10/10 (非常に良い)

Jing-fei

2024 年 4 月に 1 泊滞在
Senior Rooms Operation Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Guest, We are glad that your experience at the Houston Airport Marriott at George Bush Intercontinental was great. We are delighted that we exceeded all of your expectations and that you loved many aspects of our hotel. It was our pleasure to host you. We look forward to welcoming you back again soon.Desmond Vasquez,Senior Rooms Operation Manager