高級寝具、デスク、アイロン / アイロン台、WiFi (無料)

ヘブン イン & スイーツ ダウンタウン ヒューストンの口コミ

2.5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 1009 件の口コミ中 753 件が非常に良い" "
評価 8 - 1009 件の口コミ中 173 件が良い" "
評価 6 - 1009 件の口コミ中 27 件が普通" "
評価 4 - 1009 件の口コミ中 18 件が不満" "
評価 2 - 1009 件の口コミ中 38 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

naoto

2023 年 12 月に 2 泊滞在
Henry.からの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million. Happy New year.

8/10 (良い)

SATORU

2023 年 4 月に 1 泊滞在
HENRY.からの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Guest, Thank you for posting your review online on your recent stay. We appreciate the feedback. We hope to have the pleasure of welcoming you back very soon. Best Regards.

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
広くて清潔感のある部屋でした。隣に南米系のスーパー、その先にショッピングモールがあります。
2019 年 10 月に 1 泊滞在
Henry.からの返信 (投稿日 : 2019 年 11 月 2 日)
Dear Guest, Thank you for posting your review online on your recent stay. We appreciate the feedback.We hope to have the pleasure of welcoming you back very soon. Best Regards

10/10 (非常に良い)

Daviannette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good service
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear GuestThank you immensely for your glowing online review. We can't thank you enough for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Best Regards

10/10 (非常に良い)

Adriane

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very nice place with cameras outside for safety. The office staff are very kind. Our room was super clean and smelled great. They gave us a bag with snacks and water which was so cute. The room had shaving kit and tooth kit. Which each one of my kids needed. Great place all around. At night their planters light up very pretty
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Guest It's wonderful to know you enjoyed your stay and felt safe with our camera surveillance. Our team takes great pride in maintaining cleanliness and providing those little extra touches to make your stay special. It's wonderful that the amenities in the room were so convenient for your family. We appreciate your kind words and hope to welcome you back soon. Thank you for choosing us we hope to see you soon.Best Regards

10/10 (非常に良い)

Timothy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Limited dinning but right off way 45. The building does not face the noisy road do it was quiet. Security cameras everywhere. The parking lot, lobby, breakfast area and rooms were all very new and well maintained. Rooms were big with extras like toothbrush kits for two guests. Large flat screen tvs in the room. Nice two person couch and coffee table area with one chair desk. Large chest of drawers large refrigerator, hair dryer and iron and ironing board etc. one of the best equipped rooms with amenities I’ve ever seen. Nice friendly staff. Super clean rooms.
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Guest Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your stay with us and that our amenities and services exceeded your expectations. It's fantastic to know that our location, despite being conveniently located near highway, provided you with a peaceful and quiet environment. We're glad you appreciated the security measures we have in place to ensure your safety and comfort. Our team takes great pride in maintaining our facilities to the highest standards, and we're thrilled that you found everything to be well-maintained and clean. It's wonderful to hear that you enjoyed the spaciousness and thoughtful extras in your room, and that our staff contributed to making your stay enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another exceptional stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Best Regards

10/10 (非常に良い)

KEISHA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was clean and staff was friendly. I would stay here again
2024 年 5 月に 4 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest Thank you so much for the review! We're absolutely thrilled that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that our clean rooms, friendly and helpful staff contributed to a memorable stay for you. We appreciate your kind words and we can't wait to welcome you back for another wonderful stay in the future.Best Regards

2/10 (非常に不満)

Muhammad

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Showed up for my reservation only to be informed that the previous storm knocked power out so they cannot accommodate me and the Indian gentleman at the front desk assured me that a refund will be processed. That's fine I understand, I messaged through Expedia to get the refund only to be told that I should have cancelled 24hrs before and they have electricity. Messaged again and got no response . Still no refund yet. Horrible customer service, never again. I am still awaiting my refund please.
2024 年 5 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Guest Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience you experienced due to the power outage during your intended stay. We understand the frustration caused by the miscommunication regarding the refund process, and we're deeply sorry for any inconvenience it may have caused you. If our front desk representative have assured you for the refund then you need not to worry, our cancellation policy is in place to ensure fairness to all guests and to manage our resources effectively. We want to clarify that our team has been diligently working to address all refund requests, including those made through Expedia. However, we understand that there may have been a delay in our response due to the recent power outage, which temporarily disrupted our communication channels and even after getting power we were still not able to reciprocate to many of our guests because our phone lines were down, internet disruptions. Please rest assured that we are actively working to process your refund and address any outstanding concerns of yours and many of our guests.Hope an appreciate that you will understand us during our challenging time.Best Regards

10/10 (非常に良い)

Phuong Anh

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the place! It's pleasantly clean and spacious, and offers many amenities. The staff is super helpful and they know their jobs very well! The price is so good with such a place! The room looks exactly like the picture. It is just 10-minute walk from the nearest bus stop and around 17 minute drive from downtown. To the manager and staff, keep up the good work!
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Guest Thank you for the wonderful review and for your kind words. We're thrilled to hear that you enjoyed your stay with us. Providing a clean, spacious environment with excellent amenities and helpful staff is always our goal. We're glad to hear that you found our pricing fair for the quality of our accommodations. We appreciate your feedback and look forward to welcoming you back on your next visit.Best Regards

10/10 (非常に良い)

Andrey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great in everything
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear GuestThank you so much for your wonderful review! We are delighted to hear that your stay with us exceeded your expectations and that you found everything to be great. Thank you once again for choosing to stay with us and for taking the time to share your feedback. We can't wait to have you back for another fantastic experience.

8/10 (良い)

William

T
2024 年 5 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Rondreco

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the room it's self and outside great pricing to
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

2/10 (非常に不満)

Zachariah

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
The place appeared to be a renovated old hotel, lacking many modern conveniences despite its high rating. Every night from 2 am to 4 am, there were loud noises outside with people talking loudly. Overall, I would not recommend this place. The staff tried their best, but they lacked the means to enforce any policies effectively. Additionally, there were hygiene issues, such as hair on the bed and pillows, as well as in the sink. It was simply a bad choice overall. Whoever rated it thus hotel high on Google must have been paid to do so, as it does not reflect my experience at all.
2024 年 5 月に 3 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Guest Thank you for taking out time for the feedback which we really appreciate and we really want to know in details that in your 3 night stay what are the modern conveniences we are lacking behind so we could always improve. I understand that you experienced disturbances during your stay, but upon investigation, we couldn't find any evidence of consistent loud noises during the specified hours and that is exactly why we have security camera with alarm in the entire premises. Your concerns about our staff's ability to enforce policies effectively, we take that seriously and review our procedures to ensure they are being followed consistently and last but not the least, in terms of cleanliness, we have rigorous cleaning protocols in place, and we conduct thorough inspections to ensure the highest standards are met. I'm sorry to hear that your experience at our hotel didn't meet your expectations. However, we want to assure you that the reviews and ratings on platforms like Google are submitted by real guests based on their personal experiences. While we respect your opinion, it's important to note that perceptions and experiences can vary from person to person. We take great pride in providing exceptional service and accommodations to our guests, and we continuously strive to exceed their expectations. While we understand that your experience fell short of what you had hoped for, we kindly ask for your understanding that individual experiences can differ. Thank you for choosing to stay with us.Best Regards

10/10 (非常に良い)

Steven

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Big room
2024 年 5 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Guest Thank you for taking out time and giving us a wonderful review. We are really happy that you enjoyed your stay and we hope to see you soon Haven Inn & Suites.Best Regards

10/10 (非常に良い)

Sai

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I'm Hindu God Sai And they Treated me like a God ,Very Good place to stay at .
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guest Thank you for the review .It's wonderful to hear that you enjoyed your stay and felt treated with such reverence. We strive to create an environment where all guests feel valued and respected, regardless of their beliefs. We're delighted that you found our accommodations to your liking and hope to welcome you back soon.Best Regards

10/10 (非常に良い)

EDMUNDO

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Guest Thank you so much for the wonderful review, we hope you enjoyed you stay with us. Looking forward to see you at Haven Inn & Suites .Best Regards

10/10 (非常に良い)

Simone

2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear GuestThank you immensely for your glowing online review. We can't thank you enough for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Best Regards

10/10 (非常に良い)

Josebelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in with welcome goodies. Room was really clean and spacious.
2024 年 5 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest Dear GuestThank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing kind and welcoming service, and it's fantastic to know that you felt well taken care of.We're also delighted that you found our room quality to be excellent. Maintaining cleanliness, comfort, and quality is paramount to us, and we're glad it made your stay enjoyable. We hope to see you soon.Best Regards

10/10 (非常に良い)

Tamara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it
2024 年 4 月に 3 泊滞在
HENRYからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear GuestThank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing exceptional service is always our top priority, and it's incredibly rewarding to know that we hit the mark for you.We hope to see you soon.Best Regards

10/10 (非常に良い)

AMNERIS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I can stay again for sure.
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Guest Thank you for your kind words! We're delighted to hear that you had such a positive experience during your stay with us. Knowing that you would choose to stay with us again is the highest compliment we could receive.We can't wait to welcome you back for another wonderful stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards.

10/10 (非常に良い)

royce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were friendly and rooms were clean!
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Erdenesuren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Guest Thank you so much for taking the time to share your experience with us online. We hope you had a wonderful stay with us it will be a pleasure of welcoming you back soon for another wonderful stay. Warm Regards

10/10 (非常に良い)

Jeff

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an unexpected 7 hr flight delay so we arrived after the midnight check in. We called ahead and they were very courteous and understandable gm and accommodated us at 230am Very clean room, comfortable bed. We came back a few nights later and that experience was awesome too No elevator and steps are steep only drawback but we got ground floor room. Breakfast in the morning had a good variety and some southwest foods we never tried Solid place to stay very well run
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Guest Thank you so much for your understanding and positive feedback. We are delighted to hear that our team was able to accommodate you seamlessly upon your late arrival. It's wonderful to know that you found our rooms clean and comfortable, and that you enjoyed the variety in our breakfast offerings, including some unique southwest foods. We appreciate your mention of the lack of an elevator and the steep steps; it's something we'll definitely consider as we strive to improve our facilities. We're thrilled to have provided you with an awesome experience and look forward to welcoming you back in the future! If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Warm Regards

2/10 (非常に不満)

Tonie

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I never checked in when I scheduled to check in I thought it was the wrong date I called immediately the same moment within the hour to change it and no one or the hotel was willing I want my money back.
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Guest Sorry to hear about the confusion with your booking. We understand how important it is to have your reservation aligned with your plans. You need to called or speak to the person from the website you booked the room from but not us. The reason is because, if you had never paid us for the room , how can we refund the amount. So us and also the website which you booked the room from , has to follow some policies which cannot be change.We strive to accommodate our guests to the best of our ability, and I apologize if we fell short in this instance but at the same time using profanity to our staff is non acceptable.Best Regards

10/10 (非常に良い)

Julio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelentes y muy limpias sus instalaciones. El personal muy amable
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear GuestThank you so much for the wonderful review. We're delighted to hear that you found our facilities excellent and clean. Our team works hard to maintain high standards of cleanliness and provide a welcoming environment for all our guests. Thank you for acknowledging their efforts. We're grateful for your kind words and hope to have the pleasure of welcoming you back again soon.Warm Regards

10/10 (非常に良い)

Steven

Most excellent place to lay my head!!! Thank you!
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest Thank you so much for your enthusiastic feedback! We're thrilled to hear that you found our hotel to be the perfect place to rest your head during your time here. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we could exceed your expectations.Your appreciation means a lot to us, and we're grateful for the opportunity to have been part of your experience. Should your travels bring you back our way, we would be honored to host you again.Warm Regards

8/10 (良い)

Palaniappan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear GuestThank you for taking the time to share your feedback with us. We truly appreciate your honesty and value your perspective. While we're pleased to hear that your overall experience was positive, we also recognize that there may have been areas where we could improve. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience that exceeds your expectations.Warm Regards

10/10 (非常に良い)

Sarah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear GuestThank you very much for your fantastic 5-star review! We're thrilled to hear that you had such a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!Best Regards

10/10 (非常に良い)

Gwen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean budget friendly and good customer service.
2024 年 3 月に 3 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Guest, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Thank you for your business.Best Regards

8/10 (良い)

Keisha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good for a nights stay, close to downtown and midtown area for fun!
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Thank you for your business.Best Regards

10/10 (非常に良い)

Adidoreydi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Guest, Thank you for the review. We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They do well to keep the place clean and are very hospitable
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 6 日)
Million Thanks Matthew! We are so happy you were impressed with our service and that we were able to provide you with an amazing stay. Hospitality is one of our hallmarks, We appreciate the feedback, see you soon! , Thank you for your business.

10/10 (非常に良い)

Johanna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bon accueil avec cadeaux de bienvenue, snacks et bouteilles d'eau. Personnel agréable. Chambre spacieuse et propre. Équipement en très bon état. Très bonne connexion wifi. La salle de repas n'est pas très grande mais petit-déjeuner très correct.
2024 年 3 月に 3 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear GuestThank you so much for taking the time to share your experience with us.We are happy to know that we met your expectations regarding the rooms and cleanliness. We take pride in delivering great service and we are thrilled to know that you are happy with our staffs and enjoyed our breakfast during your stay. Looking forward to welcoming you back.Best Regards

10/10 (非常に良い)

Julieth Lucia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy limpia, te reciben con agua y Doritos, no hay ruidos molestoso
2024 年 4 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear GuestThank you so much for taking out time and giving us your review , we are really happy to know that you had a wonderful stay with us and we hope to see you real soon.Best Regards

10/10 (非常に良い)

Yamile

2024 年 3 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Linh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It's a good and cheap place to stay near downtown
2024 年 3 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear GuestThank you so much for taking the time to share your experience with us. Looking forward to welcoming you back.Best Regards

10/10 (非常に良い)

Manjula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Guest Thank you for the 5* review and we hope you had a wonderful stay, looking forward to see you again at Haven & Inn & Suites.Best Regards

10/10 (非常に良い)

Abdulelah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best
2024 年 3 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Ledarius

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 3 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Nargis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super cleaning
2024 年 2 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Tara Shankar

良かった点 : 清潔度、施設のコンディションと設備
It was good. I liked it.
2024 年 3 月に 4 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, We at the hotel want thank you for being our guest and hope to see you again real soon... Thanks a million.

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest.Seeing that you had a 5* experience is the best thing we could hope for. Your review means a lot to us. Thank you for choosing Haven Inn & Suites and we hope to see you soon.Best Regards

10/10 (非常に良い)

Tyrell

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My wife and I were visiting from out of town. We arrived and had no issues with check in. It was fast and easy. All staff members were friendly and welcoming. Our room was very very clean. Extremely affordable as well. We will be booking here again when we come back down for our family trip.
2024 年 3 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear GuestThank you for sharing your amazing experience with us! We are thrilled to hear that you enjoyed your stay, right from the check-in, to the staffs and the rooms . We looking forward to welcoming you back again with your family. Best Regards

8/10 (良い)

EVANGELINA MARIELA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest Thank you for the online review . We hope you had a wonderful stay with us and see you soon.Best Regards

10/10 (非常に良い)

kiana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Guest Thank you so much for the online review. Hope you enjoyed your stay and we hope to see you soon. Best Regards

6/10 (普通)

Diamond

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The stay was ok but they need better management
2024 年 3 月に 2 泊滞在
HENRYからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Guest It was a pleasure to welcome you and thank you for your review , we're sorry to hear we fell short of meeting your expectations. Please accept our sincere apologies. We are usually busy on weekend and in spite of your last minute booking cancellations, we were happy that we could let you check in again in your request. However the refund is totally a different matter, for which you need to call the customer service of the same website you had booked from. Your feedback is gratefully received and allows us to continually review guest satisfaction and where improvements could be made . Thank you for you comments once again.Best Regards

10/10 (非常に良い)

Oscar

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were big in size and staff was friendly
2024 年 3 月に 2 泊滞在
Henry.からの返信 (投稿日 : 2024 年 3 月 13 日)
Dear GuestThank you for the online review. Hope you had a wonderful stay with us and see you soon.Best Regards

10/10 (非常に良い)

Timothy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a hidden gem. Bright parking lot with cameras all around. Very clean and spacious room, comfortable bed, cold A/C, big refrigerator. Just a great all around experience. Amazing quality for the price we paid. Will stay here again for sure.
2024 年 3 月に 1 泊滞在
Henry.からの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Guest.We are so grateful for your 5* review. We are happy that you are happy and we are looking forward for your next visit.Best Regards

10/10 (非常に良い)

Crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Henry.からの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Guest.We are so grateful for your 5* review. We are happy that you are happy and we are looking forward for your next visit.Best Regards

10/10 (非常に良い)

Sixto

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super good 👍👍👍
2024 年 3 月に 2 泊滞在
Henry.からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Guest Thank you for taking out time and giving us a review. Hope you had a wonderful stay and see you soon.Best Regards