Dear Shigeaki, Thank you for visiting and for sharing your high score! It was a pleasure to be your Houston host and we look forward to welcoming you back for more exceptional visits in the months and years to come. Best regards, Calvin WareGeneral Manager

Dear Kenshiro, We are delighted to know that you had such an exceptional Houston visit! We wish you and yours a safe journey, and we look forward to hosting you again on your next trip. Best regards, Abigail OlajayDirector of Operations

Dear Sabrina, It was our pleasure to be your Houston host, thank you for your high marks and accolades! Until next time, we wish you safe travels. Warm regards, Calvin WareGeneral Manager

Dear Tadrian, Thank you for choosing us as your Houston abode. We trust you had a fulfilling and all-around exceptional visit; we eagerly await the next opportunity to extend our warm welcome. Kind regards, Calvin WareGeneral Manager

Dear Catherine, On behalf of the whole team, thank you for visiting us at the Houston Galleria. We look forward to hosting you for more exceptional excursions in the months and years to come. Warm regards, Calvin WareGeneral Manager

Dear Michol, Your high marks and kind words are a pleasure to receive! We look forward to welcoming you back to our Houston abode, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

Dear Martha, Thank you for spending your time with us. Our warm welcome and attention to detail have earned us many fans, and we are disheartened to hear that in this case, we let you down. On behalf of the whole team, we apologize sincerely for any error or miscommunication on our part. If the matter has not yet been resolved we invite that you stay in contact with our guest services department, with a reference to this review and to your booking. We aim to provide a safe, welcoming, and comfortable environment for all of our guests, and we forbid illegal activities of any kind; thank you for helping us to maintain an even exceptional atmosphere by sharing your additional thoughtful comments. We would like nothing more than to win your heart in full on your next visit, and we hope to be given the opportunity to do so. Warm regards, Calvin WareGeneral Manager

Dear Rose, Thank you for choosing us. It is our pleasure to offer a room change whenever possible, and we regret to learn that yours was less than expected; we humbly apologize for any inconvenience that you experienced.Our spacious suites and unbeatable location have made us the Houston abode of choice for many regular visitors, and we hope to win your heart in the future as well. Kind regards, Calvin WareGeneral Manager

Dear Victor, It was a pleasure to be your Houston host! We are delighted to learn that you had an exceptional time in our spacious suites; having the leisure to stretch out, fix a snack, and enjoy a vista from the balcony is certainly a joy. We look forward to welcoming you back for more memorable excursions in the months and years to come, and until then, we wish you all the best. Warm regards, Calvin WareGeneral Manager

Dear Marcus,Your high marks put a smile on our faces! We eagerly await the opportunity to host your next exceptional trip, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

Dear Shanice, Thank you for choosing to spend your time with us. Though our attention to detail has earned us many fans, in this case, we regret to learn that we let you down; on behalf of the whole team we extend our sincere apologies for the lapse in our standards. We would like nothing more that to provide you the exceptional experience that has made us a Houston icon, and we hope to be given the opportunity to do so in the future. Kind regards,Calvin WareGeneral Manager

Dear William, Thank you for visiting and for sharing your thoughtful comments. Though our location in the heart of the Houston Galleria, large outdoor pool, modern gym, comfortable suites, and iconic warm welcome have made us the abode of choice for many regular visitors, we regret that you found your experience to be less than expected. We hope to win your heart in full in the future, should we be given another opportunity to do so. Kind regards, Calvin WareGeneral Manager

Dear Ashley, Your kind words are music to our ears! We look forward to welcoming you back for more exceptional excursions in the future. Warm regards, Calvin WareGeneral Manager

Dear Nanxi, Thank you for choosing to spend your time with us. We are sincerely disheartened to learn that you experienced any miscommunication or lapse in our standards during your visit. We humbly apologize that aspects of your room were less than expected and that you did not receive the warm welcome and attention to detail that have made us a Houston icon. We wish to provide an exceptional experience for every one of our guests, and we would like nothing more than to be given the opportunity to win your heart in full on your next visit. Kind regards, Calvin WareGeneral Manager

Dear Kamay,It was our pleasure to be your Houston host! We are delighted that you had an exceptional visit, and we eagerly await the next chance to extend our warm welcome. Best regards, Calvin WareGeneral Manager

Dear Moya, Thank you for choosing us as your Houston host and for sharing your accolades! We look forward to welcoming you back for more exceptional visits in the future. Warm regards, Calvin WareGeneral Manager

Dear Javier, It was our pleasure to be your Houston abode, thank you for your visit and for your longstanding Hilton Honor membership. We invite you to stay in touch with our Guest Services team so that we may investigate and rectify the matter mentioned as soon as possible. On behalf of all of our colleagues, we eagerly await the chance to extend our warm welcome on your next trip. Kind regards, Calvin WareGeneral Manager

Dear Margaret, We are delighted to learn that you enjoyed such an exceptional visit! We look forward to extending our warm welcome again, hopefully sooner rather than later. Best regards, Calvin WareGeneral Manager

Dear Todd, Thank you for visiting us and for sharing your thoughtful comments. As you mentioned, our dedicated colleagues have been hard at work deep cleaning after the recent inclement weather; we apologize for any inconvenience that you experienced. Our team is like one big family, and we aim to provide the same warmth to all of our guests; we look forward to winning your heart in full on your next visit, should we be given the opportunity to do so. Best regards, Calvin WareGeneral Manager

Dear Shemel, We are delighted to learn that you had an exceptional visit, thank you for sharing your accolades! We look forward to welcoming you back on your next Houston excursion. Warm regards, Calvin WareGeneral Manager

Dear Minnie, It was our pleasure to be your Midtown host, and a joy to learn that you had an exceptional visit. We eagerly await the next chance to extend our iconic warm welcome, hopefully, sooner rather than later. Best regards, Calvin WareGeneral Manager

Dear Lisa, Thank you for visiting us and for sharing your thoughtful comments. Many of our guests return year after year for our unbeatable location, iconic warm welcome, and the memorable vistas from our suites; we regret to learn that some other aspects of your visit were less than expected, however, and extend our humble apologies for any inconvenience that you experienced. We hope to win your heart in full, like we have for so many guests, and look forward to having the opportunity to do so on your next trip. Kind regards, Calvin WareGeneral Manager

Dear Tanya,Thank you for visiting our Houston abode. We hope that you enjoyed your trip, though if any aspect of your time with us was less than expected we humbly apologize. We hope to win your heart in full in the future, as we have for so many regular guests. Warm regards, Calvin WareGeneral Manager

Dear Juan, Thank you for choosing to spend your time with us. For the comfort and safety of all of our guests, we maintain a completely smoke-free property; thank you for alerting us to the matter, though we apologize sincerely for any inconvenience that you experienced. Thanks to your thoughtful comments, our housekeeping team is performing a thorough investigation and deep cleaning on your room. Our warm welcome and iconic location have made us the Houston abode of choice for many travelers and we look forward to winning your heart in full as well in the future as well. Kind regards, Calvin WareGeneral Manager

Dear Goddy, Thank you for spending your time with us and for alerting us to these matters. We have contacted our third-party parking management partners, who have assured us that the area will be kept to our standards going forward.We have also shared your thoughtful comments with our housekeeping team during our ongoing training sessions. We aim to provide an exceptional visit for all of our guests, and it is our pleasure to provide a room change whenever requested; we apologize sincerely for letting you down during your visit and for any inconvenience that you experienced. We have earned many fans with our warm welcome and attention to detail and we hope to be given another opportunity to win your heart in full as well. Best regards, Calvin WareGeneral Manager

Dear Nasia,Your high marks are a pleasure to receive! We look forward to welcoming you back for more exceptional visits in the future, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

Dear Johnisha,We are delighted that you enjoyed an exceptional Houston excursion, thank you for choosing us as your host. We eagerly wait the chance to extend our warm welcome again, and until then we wish you safe travels. Best regards, Calvin WareGeneral Manager

Dear Serge, Thank you for choosing us as your home away from home and for sharing your accolades! It makes our day to know that our iconic warm welcome and commitment to excellence have made us your preferred Houston abode. We look forward to hosting you for more exceptional visits, and until then, we wish you safe travels. Warm regards, Calvin WareGeneral Manager

Dear Nicole, We are delighted that our warm welcome and commitment to excellence made your visit was an exceptional one, thank you for sharing your kind words and thoughtful comments. On behalf of the whole team, we eagerly await your next Houston excursion. Best regards, Calvin WareGeneral Manager

Dear Alexander,Your high marks are music to our ears; we are delighted you enjoyed an exceptional Houston visit! We eagerly await the opportunity to extend our warm welcome again, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

Dear William, Thank you for choosing to spend your time with us; we are pleased that you enjoyed your trip and grateful for your thoughtful comments. The safety and comfort of our guests is our utmost priority and we have contacted our third-party specialist to investigate and rectify the matter mentioned immediately. We look forward to welcoming you back in the future and hope to be given the opportunity to do so soon. Kind regards, Calvin WareGeneral Manager

Dear Mario, It was our pleasure to welcome you to the best of the Houston Galleria! We look forward to hosting your next exceptional excursion, hopefully, sooner rather than later. Kind regards, Calvin WareGeneral Manager

Dear Douglas, Your high marks are a joy to receive! We eagerly await the chance to welcome you back on your next exceptional visit, and until then, we wish you safe travels. Best regards, Calvin WareGeneral Manager

Dear Eliza,Thank you for sharing your kind words and thoughtful comments! Indeed, our walkable location in the heart of the Houston Galleria presents nearly unlimited and highly convenient shopping and dining opportunities. We are delighted that you enjoyed your time with us and look forward to welcoming you back for more memorable and exceptional trips in the future. Warm regards, Calvin WareGeneral Manager

Dear Letisha, Knowing that you are already imagining your next visit is the greatest accolade that we can receive! On behalf of the whole team, we look forward to welcoming you back to our spacious suites and unbeatable location in the months and years to come. Warm regards, Calvin WareGeneral Manager

Dear Misael, Thank you for spending your time with us. We hope that you enjoyed your Houston excursion, though if any aspect of your visit was less than expected, we extend our humble apologies. We hope to win your heart in full on your next visit, as we have for so many other travelers. Kind regards, Calvin WareGeneral Manager

Dear Arturo, Your high score puts a smile on our faces! We are delighted that you enjoyed an exceptional Houston visit, and we eagerly await the opportunity to welcome you back on your next trip. Best regards, Calvin WareGeneral Manager

Dear Sarah, Thank you for choosing our Houston abode. We hope you had an enjoyable visit, though if any aspect of your time with us was less than expected, please accept our humble apologies. We look forward to another opportunity to win your heart in full on your next excursion. Kind regards, Calvin WareGeneral Manager

Dear Isak, Thank you for choosing to spend your time with us and for sharing your accolades. On behalf of the whole team, we are delighted that our warm welcome and commitment to excellence made your visit an enjoyable one. Your additional thoughtful comments are well received; we always endeavor to provide a more exceptional experience and your suggestions show us where to focus our efforts. We look forward to hosting you on your next Houston excursion, and until then, we wish you safe travels. Best regards, Calvin WareGeneral Manager

Dear Randall, Our front desk team was delighted to hear that the early check-in made your day, and the restaurant team sends their sincere thanks for your kind words. On behalf of all of our colleagues, we look forward to welcoming you back for more exceptional visits in the future. Best regards, Calvin WareGeneral Manager

Dear Matias, Thank you for visiting our Houston abode. We trust you enjoyed our spacious suites and unbeatable location in the heart of the Houston Galleria; we look forward to hosting you for more exceptional trips in the future. Best regards, Calvin WareGeneral Manager

Dear Tuong, We are delighted to learn that you had an exceptional visit, thank you for sharing your high marks and accolades! We eagerly await the next chance to extend our warm welcome. Kind regards, Calvin WareGeneral Manager

Dear Juan, Thank you for sharing your accolades! We eagerly await your next exceptional excursion, and until then we wish you all the best. Kind regards, Calvin WareGeneral Manager

Dear Juan, It is a joy to receive your high marks and kind words! We look forward to hosting you again for more exceptional visits in the months and years to come. Warm regards, Calvin WareGeneral Manager

Dear Tihran, Thank you for choosing us on your Houston visit. If any aspect of your time with us was less than expected, we extend our humble apologies. We hope to have the chance to win your heart in the future, as we have for so many guests. Warm regards, Calvin WareGeneral Manager