部屋からの景観

ヒルトン ワイキキ ビーチの口コミ

4 out of 5
ヒルトン ワイキキ ビーチ
2500 Kuhio Ave, Honolulu, HI

口コミ

8.4

とても良い

評価 10 - 1086 件の口コミ中 544 件が非常に良い" "
評価 8 - 1086 件の口コミ中 300 件が良い" "
評価 6 - 1086 件の口コミ中 125 件が普通" "
評価 4 - 1086 件の口コミ中 64 件が不満" "
評価 2 - 1086 件の口コミ中 53 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Shizuko

2024 年 4 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 9 日)
Aloha, Shizuko!Thank you for choosing to stay at our hotel and for taking the time to share your review. We hope that you enjoyed your Waikiki experience.If there is any additional feedback you would like to share with our team, please do not hesitate to reach out. We value your feedback, as it helps us improve for all guests.Thank you again and have a wonderful day!

8/10 (良い)

Takayoshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 9 日)
Aloha, Takayoshi!Thank you for choosing to stay at our hotel and for taking the time to share your review. We hope that you enjoyed your Waikiki experience.If there is any additional feedback you would like to share with our team, please do not hesitate to reach out. We value your feedback, as it helps us improve for all guests.Thank you again and have a wonderful day!

8/10 (良い)

HIROSHI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
全体的にはとてもよかったです。スタッフの方も親切ですし、日本語できる方も多かったです。立地もよかったです。仕方ない部分ではありますが、お部屋の電気が途中で二カ所切れました。
2024 年 5 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 7 日)
Aloha, Hiroshi!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback! We are thrilled to hear that you had a pleasant stay and that our friendly staff contributed to a lovely experience. We apologize for the issues you had with power outages in your room and we will certainly be sharing your feedback with our team. We know the importance of having access to electrical outlets, and we apologize for this inconvenience. Thank you for sharing.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another great experience.Mahalo!

8/10 (良い)

KEIKO

良かった点 : スタッフとサービス
2024 年 4 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 4 月 25 日)
Mahalo for staying with us!

10/10 (非常に良い)

Emi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
we had good time.
2024 年 3 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 4 月 4 日)
Aloha, Emi!Thank you for choosing to stay at Hilton Waikiki Beach and for taking the time to leave a 5-star review. We are happy to hear you enjoyed your stay! Mahalo!

10/10 (非常に良い)

KAORI

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
3月に4泊しました。 チェックアウト後に忘れ物をしたことを気づき、そのまま帰国しましたが、日本に戻ってからのメールでのやり取りがとても丁寧且つスムーズで、無事友人経由で受け取ることができました。ホテルスタッフの方々にはとても感謝しています。 ホテル1階レストランでの朝食メニューが豊富で、店員の方々の明るく親切に対応してくださり、毎日朝食の時間が楽しみでした。 強いて言えば、部屋の中が湿気でカビ臭いのは致し方ないと思いつつ、その点は気になりました。
2024 年 3 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 4 月 4 日)
Aloha, Kaori!Thank you for choosing to stay at Hilton Waikiki Beach and for taking the time to leave a wonderful review. We are happy to hear you enjoyed your stay in March and our helpful staff greatly assisted in retrieving your forgotten item. Thank you for sharing your kind words!It's lovely to hear that you were able to enjoy breakfast at our on-site restaurant, M.A.C. 24/7. We take pride in offering an extensive menu so guests can explore a variety of items, so it's great to learn you were able to dine with us multiple times. Thank you again for sharing your feedback.We are happy to hear you had a safe return to Japan. Should your travels bring you back to Waikiki, we hope to welcome you back to our resort for another wonderful stay.Mahalo!

8/10 (良い)

Makoto

良かった点 : スタッフとサービス
2024 年 3 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 4 月 2 日)
Aloha, Makoto!Thank you for choosing our resort for your recent trip. We are happy to hear you had an overall pleasant stay.If there is any additional feedback you would like to share with our team, please do not hesitate to reach out. We value your thoughts and strive to provide the best experience possible.Should your travels bring you back to Waikiki, we hope to welcome you back to our hotel for another wonderful stay.Mahalo!

8/10 (良い)

Tomojiro

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ランドリーかあるのはありがたい。 部屋の掃除は荘司スタッフ(チップ?)次第でばらつきあり。 朝食レストランの金髪、中華系女性の接客は最悪、気分を害するレベル。 駐車場スタッフの態度は良い。
2024 年 3 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 4 月 2 日)
Aloha, Tomojiro!Thank you for choosing to stay at our hotel on your recent trip. We are happy to hear you had an overall pleasant experience and found value in our resort's features such as on-site laundry.Thank you for sharing your feedback. We appreciate your comments and are dedicated to providing guests with the best experience possible when they travel with us. If there is anything we can do to make your next stay even better, please do not hesitate to reach out.Thank you for choosing Hilton Waikiki Beach. Mahalo!

4/10 (不満)

YUSUKE

2024 年 3 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 4 月 16 日)
Aloha, Yusuke!Thank you for choosing to stay at our hotel on your recent trip and for taking the time to share your feedback. Your poor review, however, is disappointing and we are interested in learning more.We strive to provide guests with the best experience possible when they stay at our hotel, and we missed the mark. To make up for the inconveniences you experienced, we encourage you to reach out to us directly by calling or emailing us.We sincerely value your feedback as it helps us provide a better experience for all guests.Thank you again- we hope to hear from you!Mahalo

4/10 (不満)

chiharu

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
The hot water kettle and coffee maker had water left in them from a previous guest, which was disgusting. Overall, there was a lot of dust and it was not clean. Towels in the room were replenished daily. Cleaning must be booked at least one day in advance. The location of the hotel is convenient and good, but there were homeless people nearby at night, which was scary.
2024 年 2 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 3 月 1 日)
Aloha,Thank you for choosing our hotel and taking the time to leave a review. We appreciate your acknowledgment of our convenient location and daily towel replenishment. However, we sincerely apologize for the oversight in the cleanliness of your room. Ensuring our guests' comfort and providing a clean environment is a top priority, and clearly, we missed the mark during your stay. Thank you for bringing these issues to our attention and please know we are addressing your concerns to prevent such experiences in the future. If there is any additional information you would like to share with our team, please reach out.Mahalo.

8/10 (良い)

Muneo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
何の不満もない。
2024 年 2 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 26 日)
Aloha Muneo,Thank you for choosing our hotel for your recent trip. We hope to welcome you back to the Hilton Waikiki Beach in the future for another excellent stay.Mahalo!

8/10 (良い)

Yoshiaki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 26 日)
Mahalo for the positive review, Yoshiaki! We are happy to hear you enjoyed your stay at Hilton Waikiki Beach and look forward to welcoming you back for another wonderful trip.Mahalo!

4/10 (不満)

SATOSHI

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
部屋の掃除が少ない
2024 年 2 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 26 日)
Aloha Satoshi,Thank you for choosing to stay at our hotel on your recent trip, plus taking the time to share your feedback. We apologize for the inconvenience you experienced with our limited housekeeping services. We know the importance of staying in a comfortable room when traveling and apologize for missing the mark. Rest assured, we are currently hiring more housekeeping personnel to improve our services for guests.Thank you again for choosing to stay with us. If you have any further suggestions on how we can improve, please reach out.Mahalo!

8/10 (良い)

Taishi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
日本語の話せるスタッフの方もいて、特に不便なく過ごすことが出来ました。 周辺施設も豊富にあり楽しむことができるホテルです。
2024 年 2 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 26 日)
Aloha Taishi!Thank you for sharing your positive experience with us! We are delighted to hear that our team enhanced your stay, making it more enjoyable for you. Providing a seamless experience for our guests is always our priority.We are glad you found the surrounding facilities to your satisfaction. If there are any specific amenities or services you would like to highlight or suggest for improvement, please feel free to share. Your feedback is valuable to us.Mahalo for choosing Hilton Waikiki Beach, and we look forward to welcoming you back for another wonderful stay.Mahalo!

8/10 (良い)

MIREI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 26 日)
Mahalo for the positive review! We're happy to hear that you enjoyed your stay at Hilton Waikiki Beach. We look forward to the opportunity to welcome you back to our hotel for another great trip. Mahalo!

8/10 (良い)

KEIKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
10階のプールサイドはゆっくりくつろげてよかった オーシャンビューで良かった コンシェルジュの方にゴルフの予約してもらって楽しめた、親切で良かった
2024 年 1 月に 10 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 27 日)
Aloha, Keiko,Thank you for choosing Hilton Waikiki Beach and for sharing your positive experience with us. We're delighted to hear that you enjoyed the relaxing atmosphere by our 10th-floor pool and the stunning ocean views. It's wonderful that our concierge could assist you with golf reservations, and we appreciate your kind words about their kindness and service.Your feedback is valuable to us, and we look forward to providing you with another enjoyable stay in the future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Mahalo!

6/10 (普通)

Keigo

良かった点 : 清潔度
2024 年 1 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 27 日)
Aloha, Keigo,Thank you for choosing to stay at our hotel on your trip to Waikiki. We appreciate your feedback and are interested in learning more about your experience with us.We sincerely apologize for any inconveniences you experienced while staying with us last month. If there are any specific concerns you would like to share, we'd be grateful for your feedback. Your review helps us improve our offerings.Thank you again for selecting our resort. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.Mahalo!

6/10 (普通)

AOKI

2023 年 12 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 2 月 27 日)
Aloha, Aoki,Mahalo for choosing to stay at our hotel on your trip to Waikiki. We appreciate your feedback and are interested in learning more.We sincerely apologize for any inconveniences you experienced while staying with us. If there are any specific instances you would like to share, we'd be grateful for your feedback. Your review helps us improve our offerings for all guests.Thank you again for choosing our resort. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.Mahalo!

8/10 (良い)

Nobuyuki

2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Sasaki

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
水の給水機が便利、部屋に電気ケトルもあり、使い勝手が良い。
2023 年 8 月に 5 泊滞在
Hilton Waikiki In-House Reservationsからの返信 (投稿日 : 2023 年 9 月 7 日)
Aloha & Mahalo for staying with us, we appreciate your feedback!

8/10 (良い)

Yoshihiro

2023 年 8 月に 3 泊滞在
Hilton Waikiki In-House Reservationsからの返信 (投稿日 : 2023 年 9 月 13 日)
Aloha & Mahalo for staying with us, we appreciate your feedback!

8/10 (良い)

Toshinori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
Hilton Waikiki In-House Reservationsからの返信 (投稿日 : 2023 年 7 月 19 日)
Mahalo for staying with us, we appreciate your feedback.

8/10 (良い)

MAEDA

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
ホテルの前にバス停があり、何処へでも自由に探索できる。ビーチ迄は徒歩3分、ABCマートは100mと便利。
2023 年 7 月に 5 泊滞在
Hilton Waikiki In-House Reservationsからの返信 (投稿日 : 2023 年 7 月 9 日)
Mahalo for staying with us, we appreciate your feedback

6/10 (普通)

Hirofumi

カップルで旅行
良かった点 : スタッフとサービス
ロケーションが良く、部屋も広かった。
2023 年 6 月に 6 泊滞在
Hilton Waikiki In-House Reservationsからの返信 (投稿日 : 2023 年 6 月 12 日)
Mahalo for staying with us, we appreciate your feedback

8/10 (良い)

Masayuki

2023 年 5 月に 1 泊滞在
Hilton Waikiki In-House Reservationsからの返信 (投稿日 : 2023 年 5 月 8 日)
Mahalo for staying with us, we appreciate your feedback

10/10 (非常に良い)

Yukio

2023 年 4 月に 1 泊滞在
In-House Reservations Departmentからの返信 (投稿日 : 2023 年 4 月 3 日)
Mahalo for staying with us, we appreciate your feedback

2/10 (非常に不満)

Hwiyong

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
4人で泊まりました。 3階の部屋でしたが、ベランダのすぐ下の外装の工事が行われていて日中すごくうるさかったです。 スタッフになんとかならないかと相談したら、週末は休むから我慢しろと言われました。 ここで-1点。 アメニティが全くと言っていいほどなく、ドアに掛ける式のオーダー紙があったのですが、歯ブラシは項目になく、手書きで書いたらもらえませんでした。 しかもいつの間にかドア下に袋詰めで置かれていてとても不親切。 歯ブラシはもらえないかとフロントデスクに聞いてみたら大量に握らされてもうデスクに来るなと言われました。 ここで-2点。 最終日、部屋に冗談抜きで手のひらサイズのゴキが出てきました。-96点。 泊まれただけで1点やるので、100点満点中1点差し上げます。 飛行機も海も食べ物もアクティビティも全てが完璧だっただけあって、このホテルのクズさが目立ったとてもいい旅行になりました。 もう二度と泊まりません。
In-house Reservations departmentからの返信 (投稿日 : 2023 年 3 月 26 日)
Mahalo for staying with us, we appreciate your feedback

8/10 (良い)

TAKAMITSU

家族旅行
良かった点 : スタッフとサービス、客室の快適度
2022 年 8 月に 7 泊滞在
Hilton Waikiki Beach Hotel Reservations からの返信 (投稿日 : 2022 年 8 月 20 日)
Mahalo for staying with us, we appreciate your feedback.

10/10 (非常に良い)

Aishia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
View
2024 年 2 月に 2 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for choosing to stay with us! We're happy to hear that you enjoyed your experience at Hilton Waikiki Beach. Mahalo!

10/10 (非常に良い)

Anita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff
2024 年 5 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 16 日)
Aloha, Anita! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that our kind staff made your trip extra special. Thank you for sharing! Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our resort for another fantastic stay. Mahalo!

10/10 (非常に良い)

Anterias nerses

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect stay.
2024 年 5 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 16 日)
Mahalo for choosing to stay at our resort! We're thrilled to hear that you enjoyed your Waikiki vacation. Thank you!

10/10 (非常に良い)

Ethan Sinclair

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was close to Waikiki beach and a convenient stop for buses to downtown.
2024 年 5 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 15 日)
Aloha, Ethan! Thank you for choosing to stay with us at Hilton Waikiki Beach. We are thrilled to hear that you enjoyed your stay and that you were able to conveniently explore the area thanks to the location of our hotel. Mahalo for sharing! We hope to have the opportunity to welcome you back to our hotel soon for another excellent stay. Thank you!

10/10 (非常に良い)

Rachel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is clean and safe and the rooms are nice. Just make sure to understand the parking situation. No parking for guests, only valet parking there is a Garage next door though.
2024 年 5 月に 1 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 14 日)
Aloha, Rachel!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay and that you especially appreciated the cleanliness and safety of our resort. Mahalo for sharing!We appreciate you sharing your comments about our parking operations. Your feedback helps other guests plan accordingly, so thank you for sharing.We hope to have the opportunity to welcome you back to Hilton Waikiki Beach soon for another excellent trip! If there is anything our team can do to make your next trip even better, please let us know! Your satisfaction is most important to us.Mahalo!

2/10 (非常に不満)

Joanna Paola

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was extremely rude and property lacks food choices.
2024 年 5 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 17 日)
Aloha, Joanna, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your feedback from your recent trip. We sincerely apologize for the way you were treated by our staff. We encourage everyone on our team to treat our guests with the utmost respect, and it's extremely concerning to learn that you did not receive this kindness. We appreciate you sharing your review, and we will certainly address these concerns with our team. It is also disappointing to hear that you felt our property lacked food options. We know the importance of having onsite dining available at your selected hotel, and we apologize for missing the mark. We hope you were able to enjoy a meal or drink at our restaurant, lobby, or pool bar. Mahalo for sharing. Thank you again for choosing to stay at our hotel. If you would like to discuss any of your concerns further, we encourage you to reach out to our team directly via phone or email. Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for a much-improved visit. Mahalo!

10/10 (非常に良い)

Dianna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the views & my room! It was spectacular
2024 年 5 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 14 日)
Aloha, Dianna! Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your experience at our hotel and that the stunning views from your room contributed to an excellent stay. Thank you for sharing your kind words! If there is anything our team can do to make your next trip even more spectacular, please do not hesitate to reach out. We hope to welcome you back to Hilton Waikiki Beach soon! Mahalo!

10/10 (非常に良い)

Alexandria V

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 14 日)
Mahalo for staying with us at Hilton Waikiki Beach! We're happy to hear that you enjoyed your trip and we hope to have the opportunity to welcome you back soon for another amazing experience. Thank you!

10/10 (非常に良い)

Gary Allan、Nashville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only a block away from the beach. Loads of restaurants and shopping within walking distance. Nice pool and hot tub. Public transportation easily accessible.
2024 年 5 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 13 日)
Aloha, Gary Allan!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're thrilled to hear that you enjoyed your stay and that our hotel's convenient location in the heart of Waikiki contributed to a wonderful stay. Thank you for sharing your kind words!We hope to have the opportunity to welcome you back to our hotel soon for another fantastic stay.Mahalo!

4/10 (不満)

Byron

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is extremely rude from the front desk to the valet. Bathrooms in room need to be updated as well.
2024 年 5 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 13 日)
Aloha, Bryon, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your feedback.We sincerely apologize for the way you were treated by our staff. We encourage our team to share the Aloha spirit with all guests, and it's disappointing to learn that you were not met with this hospitality.It's also concerning to hear that you were displeased by our bathrooms. We understand the importance of staying in a comfortable room when traveling, and we apologize for missing the mark. We appreciate you sharing this feedback.Rest assured, we will be sharing your comments with our team. Your feedback helps us point out areas for improvement at our hotel, so thank you for sharing.We hope to have the opportunity to welcome you back to our resort soon for a much-improved visit. If there is anything we can do to make your next trip special, please do not hesitate to reach out.Mahalo!

10/10 (非常に良い)

Pabline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean , we love to stay in the Hilton , good location
2024 年 5 月に 7 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 13 日)
Aloha, Pabline!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback! We're happy to hear that you enjoyed your stay and that you especially appreciated the cleanliness of our resort. Mahalo for sharing!Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another wonderful experience.Mahalo!

10/10 (非常に良い)

Trevon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for choosing to stay with us at Hilton Waikiki Beach, Trevon! We're happy to hear you enjoyed your stay. Mahalo!

6/10 (普通)

Ashley

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Very dusty on the outlets by the TV on side of it. It’s like a charging dock station dust laying on top of that and then above the shower bed in the bathroom there is black mold growing….. I also paid resort fees on Expedia and had to pay them again at the hotel smh !!!!!! Other then that it’s been great
2024 年 5 月に 4 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 11 日)
Aloha, Ashley, and thank you for choosing to stay at our hotel. We appreciate you taking the time to share your review.It's disappointing to learn that the cleanliness of your room was not up to our typical standard. We know the importance of staying in a tidy and comfortable room, especially when traveling. We sincerely apologize for missing the mark.Thank you again for taking the time to leave your feedback. We will be sharing your comments with our team. Your review helps us improve our service and operations for all guests, so thank you.We hope to have the opportunity to welcome you back to our hotel in the future for a much-improved stay. Until then, safe travels.Mahalo!

10/10 (非常に良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 6 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for choosing to stay with us at Hilton Waikiki Beach, Alexandra! We're happy to hear you enjoyed your stay. Mahalo!

10/10 (非常に良い)

Gary、College Station

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome ocean view from the balcony
2024 年 5 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 11 日)
Aloha, Gary!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback. We're thrilled to hear that you had a 5-star stay and that our amazing ocean views contributed to a wonderful Waikiki experience.Thank you again!

10/10 (非常に良い)

Fernando

良かった点 : 設備とサービス、施設のコンディションと設備
Nice place
2024 年 3 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 11 日)
Aloha, Fernando!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to leave a 5-star review! We're happy to hear that you enjoyed your stay.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another wonderful stay.Mahalo!

10/10 (非常に良い)

Betty

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love it all
2024 年 4 月に 5 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 9 日)
Aloha, Betty!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're happy to hear that you enjoyed your stay.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another excellent stay.Mahalo!

10/10 (非常に良い)

Tammie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice
2024 年 4 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for choosing to stay with us at Hilton Waikiki Beach, Tammie! We're happy to hear you enjoyed your stay. Mahalo!

10/10 (非常に良い)

Devante

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 9 日)
Aloha, Devante!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your 5-star review! We're happy to hear that you enjoyed your stay.Mahalo!

8/10 (良い)

Ai Ling

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like the view
2024 年 4 月に 14 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 9 日)
Aloha!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that you especially appreciated our hotel's stunning views.Should your travels bring you back to Waikiki, we hope to have the opportunity to welcome you back to our hotel for another excellent stay.Mahalo!

10/10 (非常に良い)

axel jesus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hilton at Waikiki beach was a great experience. Very clean and elegant, quiet and full of friendly staff and customers. Valet a huge help with parking around the beach. Everything was at walkable distance. Literally down the street from the beach.
2024 年 5 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 8 日)
Aloha!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive feedback! We're happy to hear that you had a wonderful experience and that our hotel's prime location in the heart of Waikiki contributed to a lovely trip. Thank you for sharing your kind words!If there is anything our team can do to make your next visit even more special, please do not hesitate to reach out! Your satisfaction is extremely important to us.We hope to have the opportunity to welcome you back to Hilton Waikiki Beach soon!Mahalo!

10/10 (非常に良い)

Huawei

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient restaurant, stores, are all close by. the beach is in walking distance.
2024 年 4 月に 3 泊滞在
Emilyからの返信 (投稿日 : 2024 年 5 月 7 日)
Aloha, Huawei!Thank you for choosing to stay with us at Hilton Waikiki Beach and for taking the time to share your positive review! We're happy to hear that you enjoyed your stay and that our convenient location in the heart of Waikiki made your trip even better. Thank you for sharing!We hope to have the opportunity to welcome you back to Hilton Waikiki Beach soon for another wonderful trip.Mahalo!