Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Kiyoko
小さなお子様連れの家族旅行
2024 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel room was clean and the housekeeping staff were all nice and friendly.
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our Housekeeping service, and this will be passed on to department concerned so that we may recognize their effort given in which provided you a pleasurable experience. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our service, we look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our service, we look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our service, we look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to read your favourable remark regarding our service, we look forward to serving you again in the near future.
10/10 (非常に良い)
Maria Angelie Janine
家族旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love that the housekeeping was keeping our room tidy and fresh.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Teresa
2024 年 5 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
This is our third time staying in the hotel. It’s very a convenience location. However, the shower area has lots of mold, which makes it disgusting! Seems like it’s worse than ever before!
Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.
10/10 (非常に良い)
omar、Astoria
小さなお子様連れの家族旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well done, friendly staff and rooms are easy to get around. Nice beds.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
8/10 (良い)
Kwok
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lost personal property and suspect the cleaning maids took it
Kwok
2024 年 3 月に 6 泊滞在
4/10 (不満)
Kana
出張
2024 年 5 月 2 日
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
When I stayed, air conditioning was not working. So the floor got wet and room was so humidity. Couldn’t sleep well
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Anna
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simply a palace of life memories... This hotel and staff are wonderful. It is a place that feels regal, food is amazing, I had the pool to myself in the morning, the gym is fantastic and the decor is something else.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Carmen Haduca
家族旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like it so much, the service is very good. I did pick this hotel because I like the ambiance and i see the pool its big and beautiful, I also called the staff if the pool is open they said yes and when we got there it is not open .we bought some swimsuits butbwe never used it. This is very disappointing.
Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.
10/10 (非常に良い)
SIN WA
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is perfect. No matter the location and the room quality. This is the second time I stayed and I will definitely come back again.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
8/10 (良い)
Janet
家族旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is linked to Fortress Hill MTR Station via an overhead bridge. Very convenient! Lots of dining options with supermarket/ pharmacy etc located all nearby. Very good.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Wendy Wing Fong
家族旅行
2024 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient! Lots of options for dining. Friendliness of the staff especially Aaron! Will come back in the future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
8/10 (良い)
Benny
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Conveniently located with plenty of transportation options. Plenty of food choices with walking distance.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Hiu Yu Connie
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and tidy
Clean staff extremely diligent and polite. Facility is new and kept well. A very good stay.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Everything about this hotel is average at best. I am not the kind that will go into details to trash someone, but it seems like is not people friendly at all.
Thank you very much for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations and we will review your comments with our respective departments and make the necessary improvements. We look forward to serving you again in the near future.
10/10 (非常に良い)
Suzanne
家族旅行
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended hotel for short stay in HK
Service Staff was helpful as I lost my cellphone in the taxi and they helped me to get it back within 2 hours. Beds were comfortable and clean.
Overall the hotel was impressively decorated and staff were courteous. Short walk to the MTR station. They also helped us booked a taxi to the airport without fuss.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
8/10 (良い)
JAEYOON
家族旅行
2024 年 2 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備
커넥티드룸에서 묵었는데 (3명*2개방 = 6명) 2~3인용 방 자체를 통로만 연결시켜 놓은것이기 때문에 대가족이 함께 머물기에는 부적절합니다. 다만 MTR 접근성이 좋은 편이고 주변에 왓슨스, 편의점, 파이브가이즈, 맥도날드 등이 있어서 편하게 이용할 수 있었습니다. 조식은 가격대비 적당하다고 생각됩니다.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Shalini
家族旅行
2024 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lobby was beautiful! Rooms were slightly small and difficult to move around in at times but comfy overall. It was a good stay, would definitely stay here again. It’s close to the MTR and there are a lot of food places nearby.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Mel
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staffs with good service. Lucky to have a room with nice view.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.
10/10 (非常に良い)
Paul
カップルで旅行
2024 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived in the evening for a long layover in Hong Kong and wanted to go straight to bed. Check in took a few moments and we were off to the room. Breakfast was included and was adequate. Coffee with breakfast buffet was terrible. So Bad. Starbucks near by resolved that.
Thank you for staying at Hotel Alexandra. We are glad to receive your valuable comments regarding our service. We look forward to serving you again in the near future.