Dear Dai,The Myst xin chào!Thank you for taking the time to share your experience at The Myst Dong Khoi.It is fantastic to know that you enjoyed the accommodation with helpful service. We are also glad to hear that our staff performed with care and attentiveness. Rest assured that we take every feedback seriously and strive to improve each time.We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to them and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.The Myst xin cảm ơn!Best regards,Nhi Lam (Ms)Assistant Front Office Manager

Dear Valued Guest,The Myst xin chào!Thank you for taking the time to share your experience at The Myst Dong Khoi.It is fantastic to know that you enjoyed the accommodation with interesting design and good ambience breakfast and afternoon tea. We are also glad to hear that our staff performed with care and attentiveness. Rest assured that we take every feedback seriously and strive to improve each time.We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to them and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.The Myst xin cảm ơn!Best regards,Nhi Lam (Ms)Assistant Front Office Manager

Dear Akio, The Myst xin chào! Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi. It is fantastic to know that you enjoyed the accommodation with stylish architecture and spacious room. We are also delighted to hear that our staff performed with care and attentiveness. Rest assured that we take every feedback seriously and will strive to improve each time. We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to them and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service. Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments. The Myst xin cảm ơn!Best regards, Nhi Lam (Ms)Assistant Front Office Manager

Dear Taketo,The Myst xin chào!Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We are thrilled that you had a great stay with impressive service.It is fantastic to know that you enjoyed the accommodation with stylish room, great pool bar and great location. We are also delighted to know that our staff performed with care and attentiveness. Rest assured that we take every feedback seriously and will strive to improve each time.We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to them and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.The Myst xin cảm ơn!Best regards,Nhi LamAssistant Front Office Manager

Dear Nakamura,The Myst xin chào!Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We are thrilled that you had a pleasant stay with impressive service.It is fantastic to know that you enjoyed the accommodation with great Vietnamese culture theme design. We are also delighted to hear that our service exceeded all expectations. Rest assured that we take every feedback seriously and will strive to improve every time.We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to them and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.The Myst xin cảm ơn!Best regards,Nhi Lam Assistant Front Office Manager

Dear Yukiko,The Myst xin chào!Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We are thrilled that you had an excellent stay with impressive service from our team.It is fantastic to know that you enjoyed the accommodation with great Vietnamese theme design. We are also delighted to hear that our customer service went beyond your expectations.We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to them and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.The Myst xin cảm ơn!Best regards,Nhi Lam Assistant Front Office Manager

Dear Yumi,The Myst xin chào!Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We are thrilled that you had a pleasant stay with exceptional customer service from our staff.It is fantastic to know that you enjoyed the accommodation with great interior design and a complimentary afternoon tea is a nice touch. We are also delighted to hear that our staff were friendly and professional. Rest assured that we take every feedback seriously and strive to improve every time.We appreciate your kind words about the staff who assist you during your visit. We will surely pass on your compliments to him and the rest of our team who were able to make your stay even more memorable with their attentive and friendly service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.The Myst xin cảm ơn!Best regards,Nhi Lam Assistant Front Office Manager

Dear Shiomi,Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We are thrilled to hear that you enjoyed the most comfortable stay with great hotel facility and impresive service.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.Kind regards,An PhamFront office manager

Dear Tomomi,Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We apologize for the inconvenience you've experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and I'm sorry to hear that our initial solution did not meet your expectations.To ensure we address your concerns adequately, I will consult with our management team to explore better solutions that align with your preferences. Your feedback is invaluable in helping us improve our services.Your satisfaction is our priority, and we're committed to making your stay as pleasant as possible. We appreciate your patience and look forward to finding a more suitable resolution for your next visit.Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.Kind regards,An PhamFront office manager

Dear Ms. Hinako, Thank you for taking the time to share your feedback about your recent stay at The Myst Dong Khoi. We are thrilled to hear that you enjoyed the overall experience of the stay with the hotel's facilities and service in general.We understand and regret that the travel plan changes after your husband’s sickness. Since August, the Vietnamese hotel industry including The Myst Dong Khoi set the kitchen department to the highest standard and awareness of food quality especially complined with global HACCP standards. Moreover, after the poison cases from Banh Mi Phuong at Hoi An, the government got involved in hotel operations and demanded the highest food safety and hygiene. Therefore, we continuously focus on this point to ensure the standard is maintained. Kindly be informed that after your concern, we conducted an investigation and found that the negative result of the food sample testing, means there are no harmful bacteria in the provided foods during your stay.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi is always delighted to welcome you back for more wonderful stay moments.Best regards,An PhamFront office manager

Dear Shun Osawa,Thank you for taking the time to share your wonderful experience at The Myst Dong Khoi.We are thrilled to hear that you enjoyed the stay with impressive hotel location and courteos staff providing excellent services.It is fantastic to know that our hotel's prime center location was perfect for your exploring needs. We are also delighted to know that you are happy with the competitive price and cost with same standard hotels in the city center.We would like to confirm that VIP amenity set up is only for qualified guests at The Myst. Requests for amenities set up for special holidays, staff will receive and perform the service immediately after the request.Your constructive feedback is appreciated and once again, thank you for sharing your memorable experience with us. Should you visit the Vibrant city of Saigon in the future, The Myst Dong Khoi always is delighted to welcome you back for more wonderful moments of stay.Kind regards,An PhamFront office manager

Dear Ayano,Thank you for sharing your positive experience at The Myst Dong Khoi. We are thrilled that you enjoyed your stay with us and that our hotel and services met your expectations.Our team takes great pride in providing exceptional service and creating memorable experiences for all of our guests, so it is incredibly rewarding to receive such kind words. We hope to have the pleasure of welcoming you back to The Myst Dong Khoi in the near future.Warm regards,An PhạmFront office manager

Dear Ms. Konomi,We are delighted to learn that you had an exceptional lunch experience at The Nest restaurant.Our team endeavors to provide a warm service that is synonymous with our signature hospitality, and I’m heartened that we have been able to create an unforgettable experience for you.Once again, thank you for choosing The Myst Dong Khoi and we look forward to welcoming you back for another visit soon.Best regards,Loi Nguyen - Duty Manager

Dear Mr. Shoji,Thank you for taking the time to write us a review of your recent stay with us at The Myst Dong Khoi.We are delighted to hear that you were able to enjoy your stay. We see ourselves very lucky to be at Saigon’s heart. We would like to thank you for your fantastic feedback on our talents as we pride ourselves on providing the authentic Saigonese hospitality experience to our guests.Thank you again for choosing to stay with us and we look forward to welcoming you back soon.Kind Regards,Loi Nguyen - Duty Manager

Dear Mr. Shotaro,First of all, I apologize for not replying to your feedback in your language.Thank you for staying with us at The Myst Đồng Khởi. We greatly appreciate the time you have taken to complete our online Guest Satisfaction Survey, an essential tool that allows us to ascertain our guests’ perceptions of our hotel.Thank you very much for your kind words of encouragement which are much appreciated as well as for your constructive feedback as we strive to improve our level of service constantly. My colleagues and I look forward to the immense pleasure of welcoming you back to The Myst Đồng Khởi in the not-too-distant future. Best regards,Loi Nguyen - Duty Manager

Dear Traveler,Warm greetings from The Myst Đồng Khởi.Thank you for taking your valuable time to complete our online Guest Satisfaction survey. We appreciate the positive feedback you have provided and I will ensure this information is shared with the team to show how they have exceeded your expectations.We look forward to welcoming you back to The Myst Đồng Khởi in the near future.Best regards,Loi Nguyen - Duty Manager

Dear Ms. Yukiko,Warm greetings from The Myst Đồng Khởi.Thank you for taking your valuable time to complete our online Guest Satisfaction survey. We appreciate the positive feedback you have provided and I will ensure this information is shared with the team to show how they have exceeded your expectations. Your feedback will be our best motivation to continually delight our guests. Ms. Yukiko, we look forward to welcoming you back to The Myst Đồng Khởi in the near future and please do not hesitate to contact us for any further assistance. Kind regards,Loi Nguyen - Duty Manager

Dear Mr. Kiyoshige,Greetings from The Myst Đồng Khởi, and thank you for taking the time to complete our Guest Satisfaction Survey.I sincerely appreciate your kind comments on your stay with us which I look forward to sharing with our colleagues as I am certain this will further motivate them to delight and satisfy our guests.My colleagues and I look forward to the immense pleasure of welcoming you back to The Myst Đồng Khởi in the not too distant future.Best regards,Loi Nguyen - Duty Manager

Dear Ms. Naoko,First of all, I would like to apologize as we could not reply to your feedback in your language.Thank you for sharing with us your great comments and we are delighted to know that you had a truly fantastic time staying with us. Moreover, we are delighted to know that you’re completely pleased with our services.We also transferred your message to our entire staff and they were very happy and sincerely thanked for your message.Once again, thank you so much for giving us one more chance to show everyone about the service at The Myst Dong Khoi. We do hope to warmly welcome you with other great experiences on your next visit.Best regards,Cuong Nguyen - Front Office Manager

Dear Mr. Sumito,Greetings from The Myst Đồng Khởi, and thank you for taking the time to complete our Guest Satisfaction Survey. Regarding the survey, I am very sorry about your disappointing arrival experience during your last visit. Please accept our sincere apologies for the inconvenience you were subjected to. Since we are committed to consistently providing an excellent service and delighting our guest, we would like to request more comments from you in order to have a better understanding of our guests’ needs and improve our service accordingly.Thank you for your attention. We are looking forward to your reply.Cuong Nguyen - Front Office Manager

Dear Mr. Katsuhiko, Thank you for staying with us at The Myst Dong Khoi. We greatly appreciate the time you have taken to complete our online Guest Satisfaction Survey, which is a very important tool that allows us to ascertain our guests’ perceptions of our hotel. I have duly noted your feedback on the noise and jacuzzi problem. Please accept my humble apologies for any inconvenience caused and kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations. We look forward to welcoming you back to The Myst Dong Khoi shortly and please do not hesitate to contact us for any further assistance. Kind regards, Chi Cuong (Front Office Manager)

Dear Valued Guest. Thank you for leaving us with your valuable feedback, your compliments really highlight what The Myst about. We would like to share that The Myst is a symbol of tradition and charming culture of Sai Gon. Ground and interior designs of the hotel reflect winding curls, like the entwined alleys of the city. We hope that you can understand and return to feel this characteristic. Thank you once again, we hope to welcome you back soon. Warm regards,

Thanks for staying with us. We appreciate your feedback!

Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your recent visit with us. We are absolutely thrilled that you found your visit a wonderful experience, and to hear you were extremely pleased with our services delivered by our team.

Thanks for staying with us. We appreciate your feedback!

Dear Yoko San, Thanks for your fantastic review. We are so glad to know that you had a great time with us and Look forward to welcoming you one more time. Regards,