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ベイビュー ホテル バイ ST ホテルズの口コミ

3 out of 5
ベイビュー ホテル バイ ST ホテルズ
143, The Strand, Gzira, Malta

口コミ

7.8

良い

評価 10 - 210 件の口コミ中 66 件が非常に良い" "
評価 8 - 210 件の口コミ中 78 件が良い" "
評価 6 - 210 件の口コミ中 36 件が普通" "
評価 4 - 210 件の口コミ中 19 件が不満" "
評価 2 - 210 件の口コミ中 11 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

Mona

2023 年 7 月に 3 泊滞在

10/10 (非常に良い)

HIRAKAWA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
隣りのバーもオススメ
スリマーで海岸線でプール付いているところを探した結果、こちらへ 空港からecabで€16程度、プロモコード入れ忘れた 部屋は広く、枕元にも電源が有るので便利 充電器は持参しないと使えない 電源はイギリス方式 シャワーも、調子良かったが、洗面台が詰まりがち 修理依頼したが、あまり変わらず Wifiも、そこそこの速度なんで、CPは良いと思う 朝食が付いていたので食べたけど、普通。 ビュッフェなんで、お腹いっぱいにもなりますが、ジュースは残念だったかな コーヒーもマシーンでセルフですが、若干粉っぽい 裏にはスーパーやランドリーも有るので長期滞在でも楽そう バス停も目の前
2022 年 5 月に 4 泊滞在
ST HOTELS MALTAからの返信 (投稿日 : 2022 年 5 月 18 日)
Dear It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We will take on this feedback and ensure that the mentioned issues will be addressed and improved. It was a pleasure having you as one of our guests and we look forward to welcome you again. Best Regards from,

6/10 (普通)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff 5 stars, however: AC was dripping, water did not run on one day for 1 hour (which was fixed fast), no real door between bathroom and bedroom, breakfast does not vary=> only 3 stars in total
2024 年 5 月に 6 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Daniel,Thank you for your feedback. We're glad you found our staff excellent. We apologize for the issues you encountered and appreciate your input. We'll address these concerns to improve. We hope to welcome you back for a better experience.Best regards,ST HOTELS MALTA

6/10 (普通)

Raphael

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備

8/10 (良い)

Haïra

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Chambre bien et spacieuse, mais trop sombre. La salle de bain est très jolie mais la douche est une catastrophe, l'eau coule partout dans la salle de bain, on a été obligée de mettre des serviettes un peu partout pour éponger. Petit déjeuner ça va mais le jus à revoir car vraiment pas bon. Pour ce qui est du personnel, on a limite l'impression de le déranger, pas du tout accueillant (surtout celui de l'accueil, le comble, ça donne tout de suite une mauvaise image de l'hôtel), ça donne pas du tout envie de revenir.
2024 年 5 月に 2 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Haïra,Thank you for staying at our hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view to improving our performance.We thank you once again for choosing to stay at our hotel. Best Regards, ST HOTELS MALTA

10/10 (非常に良い)

Sarah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service was wonderful. Staff on site at all times. Very friendly and willing to help. Great location between Gzira and Sliema... so many restaurants right outside the door. 10 min walk to Valletta ferry. Breakfast was outstanding - such a great variety. Others must enjoy the hotel because it was busy! Great job, ST Bayview!
2024 年 5 月に 5 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Sarah,We are sincerely grateful for your wonderful review! Your kind words about your recent stay bring us great joy and serve as a tremendous encouragement to our team.It's truly rewarding to know that you found our amenities and service to your liking. We take great pride in providing a comfortable and memorable experience for our guests, and we're thrilled that our efforts made a positive impact on your stay.Your feedback means the world to us, and we can't wait to have the pleasure of hosting you again soon. Please do not hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Kind Regards from, ST HOTELS MALTA

8/10 (良い)

Moira

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
My room was clean and comfortable especially the bed. However my friend's room was cold and she could not get wi-fi despite mentioing these to reception on 3 occasions. Overall the hotel has good facilities but is a bit tired. The breakfast was really well presented with lots of choice and very enjoyable.
2024 年 4 月に 7 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear guest,Thank you very much for sharing your experience with us! We're thrilled to hear that you had a fantastic stay. Providing exceptional service and creating memorable moments for our guests are our top priorities, and it's always rewarding to receive your feedback.We look forward to the opportunity to welcome you back for another enjoyable visit. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,ST HOTELS MALTA

8/10 (良い)

karina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 6 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Karina,Thank you for your 4-star review! We're thrilled you enjoyed your stay and hope to welcome you back soon.Warm regards,ST HOTELS MALTA

10/10 (非常に良い)

Josly clynton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good hotel
2024 年 3 月に 3 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Josly ClyntonThank you for staying at our hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again soon.Best Regards, ST HOTELS MALTA

8/10 (良い)

HELENE JEANNE LE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bon séjour Très pratique Tout prêt de La Valette avec le ferry
2024 年 3 月に 3 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear HELENE JEANNE LEThank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to host you again on your next visit!Best Regards,ST HOTELS MALTA

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super , nous reviendrons 😁
2024 年 2 月に 2 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear MichaelThank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to host you again on your next visit!Best Regards,ST HOTELS MALTA

6/10 (普通)

Gena

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
The hotel itself needs big improvements, our room had mold on the bathroom ceiling, the window was broken and we had to call someone to fix it so we could close it overnight. The cleaning was not the best, a lot of hairs left on the floor, cleaning staff are not coming all the times to clean, they didn’t come to our room for 2 days in a row even if we called the reception. The swimming pool at the 7th floor was not heated on a Sunday Morning, the sauna door is broken and doesn’t close properly.. The staff were great and helpful every single time, that is a bonus of this hotel. With one exception, the italian lady selling the Malta tours at the front desk. Please pay attention and ask what you’re getting for the price! She sold us €95 tickets to get to Gozo and Comino. But she never mentioned that the transport within the island is not included!! We got there and remained on the bay area for 2 hours. Location of the hotel is great, with easy access everywhere, Bolt is very cheap to travel around. I recommend going to Julian’s Bay and The point shopping centre, great area. The view from the hotel’s rooftop is great!
2024 年 3 月に 7 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear GenaThank you for staying at our hotel.It has been an honor having you as our guest and we are sorry if we didn't manage to reach your expectations during your stay.We thank you for your comments and while assuring you that the mentioned issues will be tackled from our end as soon as possible, we shall do our utmost to learn from this feedback with a view to improving our performance. Best Regards, ST HOTELS MALTA

8/10 (良い)

Stefanie

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Lage bei Zimmer mit Meerblick: top! Bushaltestelle (Ponsonby) vor der Haustür, auch Bus vom/zum Flughafen: X2, bzw. TD2. Viele günstige Restaurants und Einkaufsmöglichkeiten fussläufig erreichbar. Personal sehr freundlich und hilfsbereit. Zimmer oberflächlich sauber. Zimmerausstattung: gut Frühstück vielfältig (English Breakfast inclusive)
2024 年 2 月に 7 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Stefanie,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

8/10 (良い)

Anders

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice, as always!
We have been coming back to this place several times since 2009 with a big group of family and running friends. We like most things very much and are always satisfied when we leave. We discussed the AC with reception because it didn´t do the room cooler. Answer was that it don´t cool, because people only like it to heat up. We stayed in late February and like it cool. Can´t imagine how hot the room must be during the summer period. The pool and sauna area are a bit dated but worked fine for our group after running marathon and half marathon. The terrace is a nice place to stay for some hours after check-out. Resting there before heading to the airport. We will for sure be back again!
2024 年 2 月に 3 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear AndersThank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 (良い)

Peggy Magalie LE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Simple et confortable. Dommage que le bar ferme a 22 h . Service et personnel dans l ensemble très agréable.
2024 年 2 月に 4 泊滞在
ST Hotels Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Peggy,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best Regards, ST HOTELS MALTA

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kurzreise nach Malta
Kurzbesuch in Malta. Das Hotel ist in der Ausgehmeile von Gzira. in der Nachbarschaft sind viele Bars und Restaurants. Gut gelegen um zu Fuss die Gegend zu erkunden. Auch die Ausflugsboote sind nur wenige Gehminuten entfernt. Nettes Personal sehr zuvorkommend. Grosses Frühstücksbuffet mit guter Auswahl für jeden.
2024 年 2 月に 2 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Peter,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

6/10 (普通)

Semen、Bruxelles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
SPA sone doit être rénovée. La porte de sauna ne se ferme pas…
2024 年 2 月に 7 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Semen,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

10/10 (非常に良い)

Imke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Zimmer mit Meerblick sind wunderbar und das Personal des Hotels überaus freundlich und hilfsbereit.
2024 年 1 月に 9 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Imke,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 (良い)

Stine Katholm

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

8/10 (良い)

Helle Wilcken

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Kathryn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Staff were all lovely and always helpful. Bar shut at 10pm which seemed very early. Rooms are good, daily clean. Breakfast is great with plenty of options though can get busy! Local area is easy to walk around and bus is right outside the main entrance.
2024 年 1 月に 5 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Kathryn,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

8/10 (良い)

Margarida

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Chirag

2024 年 1 月に 2 泊滞在

8/10 (良い)

Petr

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Darius

グループ旅行
良かった点 : スタッフとサービス
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Haneef

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The place was loverly room was great however the inside Pool was meant to be heated and it wasn’t and the jacuzzi was like warm, might aswell ran a bath and the sauna was broken
2024 年 1 月に 3 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Haneef,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Kiválló elhelyezkedés, kedves szemelyzet, főleg az étteremben. Jó reggeli. Szoba a felújítás ellenére kopottas: wc ülőke törött, zuhany ajtó nem záródik, dohos, itt-ott penész. A közeli, szintén St hotelhez tartozó Azur nagyságrendekkel szebb.
2024 年 1 月に 3 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Guest,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

10/10 (非常に良い)

NORBERTO RAUL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy bueno
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Nicolas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

6/10 (普通)

Charlotte

良かった点 : スタッフとサービス、客室の快適度
Cheap and cheerful!
We had a great stay the hotel is in a great location right on the sea front. Ideal for a budget weekend trip away, the room was fairly spacious and had a fairly comfortable bed and the staff were all very friendly. Only things that let it down were; lifts were small and slow, some black mould/damp in bedroom and bathroom and a broken tile but didn’t effect the use at all! The spa was very busy and main pool was cold but was supposed to be heated. Overall a good stay!
2024 年 1 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
Ej uppvärmd pool på taket, bilderna visar inte allt från hotellet utan närliggande ställen. Luktade mögel från badrummet, svämmade över i duschen.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Raquel

2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Alison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bayview Hotel is a very beautiful, modern hotel located 10 minutes walking from Sliema and just 15 minutes to Valletta by bus or ferry. There are two direct buses to the airport. The receptionists were friendly and helpful and spoke perfect English. There was a huge British-style breakfast every morning. I booked a standard room which was very clean and tidied up daily. Most of the room was taken up by a huge, comfortable bed. There was a TV with German channels, a small balcony facing a courtyard, and a bathroom with shower. The top floor of the hotel has a small pool and wellness area, with indoor and outdoor pools (unfortunately not heated while I was there - December 2023), a "jacuzzi" (small lukewarm pool with one jet), massage and fitness areas, and a sauna (which you had to book 1 hour in advance). The rooftop lounge was perfect for sunbathing by the pool even though it was too cold (for me!) to swim. Unfortunately the whole fitness/wellness area was only open from 10-18h so there was no possibility of a workout before breakfast or a sauna in the evening. I spent most of my days sightseeing so didn't use the wellness options as much as I would have liked. The neighborhood is lively but not touristy. There are dozens of restaurants, bars, and hotel bars within easy walking distance, ranging from casual to upscale to fast food to healthy eating. My favorite one was The Balance Bowl vegan restaurant, just 5 minutes walking from the hotel.
2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

Jonas

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在

10/10 (非常に良い)

Britta

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel liegt gut um Ausflüge mit Boot, Bus oder Auto zu starten. Aber auch zu Fuß kann man viel erreichen. Im Dezember gab es rund herum auch ausreichend Parkplätze, im Sommer würde ich damit aber nicht rechnen... Die große Straße ist bei offenem Fenster recht laut, aber mit geschlossener Tür hat es uns nicht gestört. Besonders das Personal möchten wir hervorheben, jederzeit freundlich und hilfsbereit!
2023 年 12 月に 7 泊滞在
ST Management Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Britta,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Kind Regards from, ST HOTELS MALTA

8/10 (良い)

Georgia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Leung

2023 年 12 月に 3 泊滞在

8/10 (良い)

Craig

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 5 泊滞在

8/10 (良い)

Sussi

良かった点 : スタッフとサービス
Her kan du godt bo
Super sødt personale. Stedet er lidt slidt. Beliggenhed er perfekt. Okay til prisen (i lavsæsonen)
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location..great staff...
Excellent location...staff were friendly and efficient. Breakfast buffet had good choice and tables were cleaned and cleared as you finished eating. Comfortable bar area with large TVs showing mainly live sport. Bus stop to go to Valetta across the road and to head north towards st Julian's outside hotel. Ferry service to Valetta near by and a cheap and scenic way to enter Valetta. Room was clean and spacious and well worth paying a little more for sea view.Great views from roof top pool with sunloungers. I would definitely book this hotel again.
2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

ANNE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Je recommande
Bon hotel, facile d accès, navette, bus, bateau à proximité. Bon petit dejeuner
2023 年 11 月に 3 泊滞在

4/10 (不満)

Heidi

グループ旅行
気になった点 : 清潔度
Good Location-So So Stay
Shower was extremely tiny, lukewarm water for showers. Actually had no water for awhile one day, telephone didn't work to reach reception. Beds were comfortable. Breakfast was good.
2023 年 10 月に 8 泊滞在

6/10 (普通)

Cathia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Correct
L'accueil à l'hôtel est bon, la chambre correspond à la description et est confortable. Effectivement on entend le bruit de la rue mais comme nous voulions être à proximité des restaurants commerce et mer c'est un peu normal mais en fermant la fenêtre le bruit est très atténué. Nous sommes restés 8 jours et sommes juste un peu déçu que le petit-déjeuner ne soit pas varié, les mêmes choses tous les jours c'est un peu lassant et ce que nous regrettons c'est qu'il n'y avait pas de spécialités maltaises tel que les pizzatis. En ce qui concerne le spa je ne recommande pas aux personnes de réserver pour ce service. Ce n'est ouvert que de 10h à 18h le sauna n'est pas praticable il était cassé au niveau de la porte et du banc quant au bain à remous au niveau hygiène ce n'est pas top.
2023 年 10 月に 8 泊滞在

2/10 (非常に不満)

HAJARAH

気になった点 : スタッフとサービス
Nothing.
2023 年 10 月に 2 泊滞在

6/10 (普通)

John

Restaurant, desk and bar staff very accommodating. Room 404 not a good placement as just over what seemed generators on all night.
2023 年 10 月に 7 泊滞在

6/10 (普通)

maria dolores

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Non male,ma non ci ritornerei in questo albergo,in 4 giorni non hanno mai pulito il bagno,e non cè nessuno che parla italiano alla recepcion. Letto comodo e colazione buona e abbondante. Avevo una camara con vista cortile ma non ho mai potuto aprire il terrazzo xk cera puzzo di mangiare ed ero ad un quinto piano.
2023 年 9 月に 3 泊滞在
Kind Regards from, ST HOTELS MALTAからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Maria,It has been an honour having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to make sure that the above-mentioned issues will not happen again. Kind Regards from, ST HOTELS MALTA

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value, well situated hotel
This hotel is well situated on the main promenade in Gzira, surrounded by many bars/restaurants and has a bus stop on the doorstep to access the rest of the island. Most of the staff are extremely friendly and helpful, particularly those serving breakfast on a morning and the cleaning staff. We were only B&B so can only comment on breakfast, which had a good selection of items to choose from and was regularly replenished by the hardworking staff. We had a room in the side annex which was a good size and we were fortunate enough to have a large terrace with sun loungers. The rooms were cleaned daily and towels replenished as required, although the bedding was not changed during our 9 night stay. The air conditioning in our room worked well and kept the room at a comfortable temperature. Unfortunately, whilst the shower was of a generous size, the doors did not close properly so the bathroom floor would flood every time we took a shower. Our first visit to the rooftop pool found it full of people, with no spare loungers and a quite cloudy looking pool. However, on subsequent visits, the pool was clear and inviting and there were plenty of loungers. Our biggest issue with this hotel is the lift situation. Our building had 1 lift for 6 floors, which would have been okay were it not for the fact that it was the same lift used by staff. This meant that you often couldn’t get in the lift as beds were being moved around the hotel, or the trolley for bags of laundry was in there
2023 年 8 月に 9 泊滞在
Kind Regards from, ST HOTELS MALTAからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear,It has been an honour having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcoming you again.Kind Regards from, ST HOTELS MALTA

4/10 (不満)

Brian Møller

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Falsk markedsføring og lav standard
Hold jer langt væk fra dette hotel!! Pkt. 1. Det billederne viser er IKKE det i får. Langt de fleste billeder af poolområdet stammer IKKE fra hotellet, men fra den nærliggende aqualuna beach club. Entre dertil koster i 20-30 Euro pr. Person pr. dag. Det “glemmer” de bare lige at nævne noget om. Pkt. 2. På hotellet er der to meget små pools. En indendørs og en udendørs. Begge er beliggende på taget. Da vi var der i uge 31, 2023 var den indendørs pool lukket grundet renovering. Det havde den hvis været længe. Den udendørs pool var åben, men den er meget lille og i dårlig stand. Pkt. 3. Poolområdet på taget er alt for lille. Der var kun 2 parasoller og der er slet ikke liggestole nok. Pkt. 4. Service og punktelighed er en by i rusland. Poolområdet har åbent fra 10:00 - 18:00 og der reklameres med at der er poolhåndklæder. Disse udleveres dog først når de får lyst til at komme med dem, hvilket alle dage var mellem kl. 12.00 og 13:00. Pkt. 5. Pool baren er kedelig og åbnede også først over middag. Der kom først musik når den åbnede. Pkt. 6. Morgenmaden på hotellet er en sørgelig oplevelse. Det samme hver eneste dag i 10 dage, ingen pandekager, vafler eller andet spændende. Pkt. 7. Altanerne er så små at man ikke kan sidde derude som familie. Der er to stole og der er ikke plads til mere. Pkt. 8. Med mindre du har bestilt andet specifikt, er udsigten fra altanen ud til en skakt. På den anden side af skakten glor man lige ind på en anden altan.
“Udsigten” fra værelset.
Små altaner uden plads til andet en at tørre tøj.
2023 年 7 月に 10 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ikke retvisende billeder
Ankom til en kaotisk indtjekning hvorefter vi kom til et værelse med udsigt til en lille bitte opgang. Meget larm på gangene fra hvilken al lyd kom ind op værelserne fra når dørene smækkede til når folk gik/snakkede. Billederne på hotels.com indikerede lækkert poolområde men det viste sig, at det poolområde der var slet ikke var på hotellet men en nærliggende beachbar og som kostede betydelige summer dagligt hvis man vil benytte. i stedet kom vi til en lille udendørs pool og den indendørs fra tømt for vand med beskrivelsen ‘under renovering’. Vi så dog ingen arbejde på den alle 10 dage vi var der og vi var ikke blevet varslet, at der var endnu mindre end normalt ift badeforholdene. Soldækket lille og proppet og kun 2 parasoller. Morgenmaden sparsom og samme hver dag i 10 dage. Ikke rigtig nogen fælles områder så man sad i baren hvis man ville sidde sammen hele familien. Ikke det ophold vi havde forventet men vi fandt andre glæder på vores ferie.
2023 年 7 月に 10 泊滞在

6/10 (普通)

Ronaldo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Photos scam
The hotel needs to improve the way it is displayed on the website because on the first day we had a bit of a problem there, because restless and hotel we were allocated, it was not the same as the one displayed on the website. Different room and positions, we had to complain to the manager and then be allocated the room we had seen in the booking app. We realised that other people also had the same problem.
2023 年 7 月に 7 泊滞在