Dear Valued Guest, Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou.

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Rico Kong Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Rico Kong Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Rico Kong Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Rico Kong Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

尊敬的宾客： 广州正佳广场万豪酒店给予您最真诚的问候！感谢您对广州正佳广场万豪酒店的支持与点评。酒店“先行一步，用心服务”的服务宗旨，是不少客人喜欢我们的原因，能得到您的赞同与肯定是我们的荣幸。 期待在不久的将来，您再次光临广州正佳广场万豪酒店。 诚挚地 Ricki Zhang 市场传讯部主任 广州正佳广场万豪酒店

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

尊敬的宾客： 广州正佳广场万豪酒店给予您最真诚的问候！感谢您入住广州正佳广场万豪酒店并分享您的体验。 每一位客人都是我们的贵宾，酒店每一位非凡待客师始终秉持着真诚的态度，尽可能地满足您的愿望，以期您能在入住期间体验到宾至如归的服务。 再次感谢您中肯的评价。 期待在不久的将来，您再次光临广州正佳广场万豪酒店。 诚挚地 Ricki Zhang 市场传讯部主任 广州正佳广场万豪酒店

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Ricki Zhang Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Ricki Zhang Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

According to the Notice about Guangzhou Starred Hotels on Not Setting Up Six-piece Disposable Amenities in the Guestroom, starting from September 1, 2019, Guangzhou Marriott Hotel Tianhe will stop providing disposable toothbrush, comb, razor, shoe polish, bath sponge mesh, nail file and etc as part of the standard amenities offered to staying guests on their arrival.We apologize if this has inconvenienced you on this visit. Please let us know if you will like to receive any of the disposable bathroom accessories and we will be delighted to send the requested items to your room. Sincerely, Marketing Communications Department Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Guangzhou. Sincerely, Marketing Communications Department. Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Guangzhou. Sincerely, Marketing Communications Department. Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

尊敬的宾客： 广州正佳广场万豪酒店给予您最真诚的问候！感谢您对我们的点评与分享。请允许我对于您选择广州正佳广场万豪酒店致以最真诚的感谢。 为客人提供优质的服务体验是我们的使命，我们十分欣喜地得知您在我们酒店入住愉快。我们会不断努力，为每一位正佳万豪的客人提供无与伦比的舒适体验。我们高兴地欢迎您在不久的将来再次光临我们酒店。 诚挚地 市场传讯部主任 广州正佳广场万豪酒店

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Yvonna Chen Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Yvonna Chen Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Yvonna Chen Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Yvonna Chen Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Yvonna Chen Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Terry Gu Marketing Communications Officer Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou. Sincerely, Terry Gu Marketing Communications Department. Guangzhou Marriott Hotel Tianhe

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel Tianhe and we hope you choose to stay with us again whenever your travel needs bring you back to Guangzhou.