Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
An-Ting
2020 年 2 月に 2 泊滞在
2/10 (非常に不満)
waiying
2020 年 1 月 8 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad customer service in penang
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner.
After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us.
We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
waiying
2020 年 1 月に 2 泊滞在
8/10 (良い)
Lazar
2019 年 8 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lazar
2019 年 8 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 6 月 6 日
Fine
The bed linen is shorter than mattress and the blanket is centenary old. Besides, everything is fine.
宿泊されたお客様
2019 年 6 月に 1 泊滞在
10/10 (非常に良い)
Chin、Kuala Lumpur
2018 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.