Thank you for the fantastic review of our staff! We're thrilled to hear they provided you with a 5-star experience. Our staff works hard to ensure guests feel welcome and cared for, so their positive recognition is truly appreciated.

Thank you for your valuable feedback. We apologise for the inconvenience caused by the ants in the bathroom and assure you that we are taking steps to address this issue promptly. We're pleased to hear that you found our location convenient for accessing tourist attractions and that you were satisfied with the water pressure and temperature in the shower. Your comments will help us improve, and we hope to welcome you back for an even more enjoyable stay.

Thank you for your positive feedback and good rating! We're delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to know that our efforts are appreciated.If you have any specific comments or suggestions for us to make your next visit even more enjoyable, please feel free to share. We look forward to welcoming you back in the future and providing you with another excellent experience. Thank you for choosing our hotel!

Dear YUDAI, Thank you so much for the feedback! I am glad that you enjoy the breakfast and location of our hotel. We sincerely looking forward to serving you again in the near future.

Dear KOICHI, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Rei Rei, Thank you so much for the feedback! I am glad that you enjoy the services and breakfast of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Yoshiki, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! First of all, I would like to apologize for the inconvenience you faced during the stay. Rest assured that your feedback has been highlighted to the respective department and corrective actions have been implemented accordingly. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy the service and location of our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you enjoy staying at our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

親愛なるゲスト、 フィードバックありがとうございます！ 私たちのホテルで朝食と部屋を楽しんでくれてうれしいです。 近い将来、再びサービスを提供できることを心から楽しみにしています。

Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you for the feedback! I am glad that you enjoy the room and services of our hotel. We sincerely looking forward to serving you again in the near future.

Dear 初ペナン, フィードバックありがとうございます！ まず、ご滞在中にご不便をおかけしましたことをおtoび申し上げます。 フィードバックはそれぞれの部門に対して強調されており、それに応じて是正措置が既に実施されているのでご安心ください。 近い将来、再びサービスを提供できることを心から楽しみにしています。

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Thank you so much for the feedback! I am glad that you like the bed in our hotel. We sincerely looking forward to serving you again in the near future.

Dear Valued Guest, Thank you very much for your positive feedback. I'm glad that you enjoy the location and the services of the hotel. We sincerely look forward to serving you again in the near future.

Dear Valued Guest, Warmest Greetings from The Wembley – A St Giles Hotel, Penang. Thank you for choosing to stay with us whilst in Penang. Your positive feedback is highly appreciated and we look forward to serve you again in the near future.

Dear Valued Guest, thank you for rating 4/5 during your most recent visit with us and I am delighted to know that cleaning process was perfect throughout your stay as well as the location wise that was convenient. We look forward to welcome you back to The Wembley, Penang again if your travel plan brings you back to the Pearl of the Orient.

Thank you for your feedback and letting us know about these issues. We apologise that housekeeping wasn't daily, and the minibar fridge lost power when the keycard was removed. We understand how this could spoil medication, and we sincerely apologise for the inconvenience. We'll investigate these issues to ensure daily housekeeping and explore options for minibar power during keycard removal.

Thank you for choosing us and for sharing your feedback. We appreciate your honest assessment and continually strive to deliver exceptional experiences for all our guests.

Thank you for choosing us and for sharing your positive feedback. We are thrilled you enjoyed your stay. We strive to provide a professional and welcoming environment for all our guests.

We strive to create a welcoming and comfortable environment for all our guests, and it's fantastic to hear we achieved that for you.

Thank you for choosing [hotel name] and for sharing your honest feedback. We sincerely apologise for the shortcomings you experienced during your stay—the stiff towels, malfunctioning safe, and restaurant seating mishaps. This is not the standard of service we strive to provide.We will immediately investigate the issues with the towels, safe, and restaurant service to ensure they are rectified.

Thank you for choosing us and for sharing your exceptional feedback. A perfect 5/5 rating is incredibly gratifying, and we are delighted to learn your stay exceeded expectations in every way. This recognition motivates our entire team to continually strive for excellence.

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We take all feedback seriously and use it as an opportunity to improve. If there are specific areas where you feel we fell short, please let us know so we can address them accordingly. Your satisfaction is important to us, and we hope to have the chance to better serve you in the future.

We're glad to hear that the air conditioning kept you cool and the water pressure was to your satisfaction during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority. Thank you for sharing your feedback, and we hope to welcome you back for another pleasant stay in the future!

We are pleased to hear that you enjoyed your stay overall. Your positive rating have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing St. Giles Wembley Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

We're pleased to hear that you found our hotel easily accessible to shopping and transportation options. Providing convenience to our guests is a top priority for us. Thank you for choosing to stay with us, and we hope you had a pleasant experience exploring the area. We look forward to welcoming you back for another enjoyable stay in the future!

We're pleased to hear that you found our hotel's location convenient! We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

We're glad to hear that you liked your room! Providing comfortable and pleasant accommodations is important to us, and we're pleased that you enjoyed your stay. We hope you have a fantastic time during the rest of your stay, and we look forward to welcoming you back again in the future!

We're delighted to hear that your check-in experience was smooth and that our staff were warm and helpful. We apologize for any inconvenience regarding the room view, but we're glad you opted to wait for your preferred room. It's great to know that you were able to enjoy the complimentary welcome drinks while waiting. Your satisfaction is important to us, and we appreciate your understanding. We hope you have a wonderful time with us!

We're delighted to hear that our team promptly addressed your concern about the air conditioning during your stay! Providing quick and efficient follow-up service is important to us, and we're glad that our technician responded promptly and resolved the issue. Your comfort is our priority, and we appreciate your feedback. We hope you continue to enjoy your time with us, and we look forward to welcoming you back again in the future!

We understand that discontinuing the supply of bottled water may seem inconvenient to some guests. However, as part of our ongoing efforts to promote sustainability, we have made the decision to reduce single-use plastics. By implementing water dispensers and encouraging the use of reusable containers, we aim to minimise our environmental footprint. We appreciate your understanding and support as we work towards a greener future.

I'm sorry to hear that you had a bad stay. Your experience is important to us, and we apologise for any inconvenience or discomfort you may have encountered. If you're willing to share more details about what went wrong, we'd appreciate the opportunity to address and rectify the situation. Please feel free to reach out to us directly so we can assist you further and ensure that your future stay meets your expectations. Thank you for your feedback, and we hope to have the chance to improve your experience in the future.

Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're thrilled that you had a positive experience at our hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

We're thrilled to hear that you enjoyed the convenient location of our hotel, close to food stalls, restaurants, and a mall. Providing easy access to dining options and shopping amenities is a priority for us. Additionally, we're delighted that you received great service from our staff. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another fantastic experience in the future!

Thank you for your positive feedback! We're delighted to hear that you had a great experience and enjoyed our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future.

We appreciate your feedback and are glad you enjoyed our convenient location. We'll certainly consider your suggestions for updating our rooms and enhancing our breakfast offerings to better meet your expectations. Thank you for bringing these areas for improvement to our attention. We hope to welcome you back soon for an even more enjoyable stay.

Thank you for the positive rating! We appreciate your feedback and are glad to hear that you had a satisfactory experience overall. We look forward to welcoming you back soon!

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.

Thank you for your feedback. We apologise for any inconvenience caused by our approach. We'll certainly explore ways to enhance the guest experience, perhaps by offering eco-friendly alternatives or more affordable options for amenities. Your insights are valuable, and we hope to welcome you back, addressing your concerns for a more enjoyable stay.

We hope this message finds you well. We greatly appreciate the time you took to share your thoughts and experiences with us during your recent stay at The Wembley - A St Giles Hotel, Penang. Feedback like yours is invaluable to us, as it helps us constantly improve and enhance the quality of our services.We are pleased to hear that you enjoyed your stay overall. Your positive comments have brought smiles to our faces and further motivate us to maintain the high standards we strive for.Once again, thank you for choosing The Wembley - A St Giles Hotel, Penang for your recent stay. We value your business and hope to have the pleasure of welcoming you back in the near future.