The Management Neo+ Hotel Penang.からの返信 (投稿日 : 2023 年 8 月 8 日)
Dear. Toshihiko, Thank you very much for taking the time to provide feedback about your stay at Hotel Neo+ Penang. Please allow us to express our sincere apologies for the inconvenience and disappointment you experienced during your stay. Once again, we apologize profusely for our services that did not meet your expectations. We hope that this does not reduce your interest in returning to stay at Hotel Neo+ Penang. Best regards,The Management Neo+ Hotel Penang.
Anthony Wee, General Managerからの返信 (投稿日 : 2019 年 4 月 10 日)
Dear Tatsuya,
Greetings from Hotel Neo+ Penang!
Thank you for choosing Hotel Neo+ Penang as your preferred accommodation during you’re recent visit
It was a pleasure to have been of service to you and we greatly appreciate all your compliments.
We have shared your kind words to our team and they were happy to note you had a woderful stay.
Once again, thank you very much for your review and recommendation. We look forward to welcoming you back soon !
Regards,
Anthony Wee
General Manager
Dear Mr/Ms,
Thank you for choosing to stay with us and we are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon !
Regards,
Anthony Wee
General Manager
Dear HIROAKI
Thank you for your kind feedback and please to be informed that we do provide 3 in 1 shower gel available in all the rooms. We hope to see you again.
Regards,
Melvin Ooi
General Manager
Dear Vickery
Thank you for staying with us and noted on your kind feedback too, i will definitely look into this seriously.
Hope to have an opportunity to have you staying with us again.
Regards,
Melvin Ooi
General Manager
Dear Valued Guest,
Thank you for staying with on your recent trip to penang. We are looking forward to have you staying with us again soon.
Regards
Melvin Ooi
General Manager
Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.
Shenn Chin
2024 年 4 月に 4 泊滞在
The Management Hotel NEO+ Penangからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Valued Guest,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel NEO+ Penang
10/10 (非常に良い)
rahman
出張, グループ旅行
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay and clean
rahman
2024 年 4 月に 1 泊滞在
The Management Hotel NEO+ Penangからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel NEO+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel NEO+ Penang
8/10 (良い)
Siti Zuleha
家族旅行
2024 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス
During my check in time, there was 2 Indian staff (male & female) at the counter. They had a good customer skills, superb staff, very helpful.
However, the surrounding was so noisy until wee hours in the morning.
Siti Zuleha
2024 年 4 月に 1 泊滞在
The Management Hotel NEO+ Penangからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel NEO+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel NEO+ Penang
10/10 (非常に良い)
Ong
家族旅行
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
Ong
2024 年 3 月に 3 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Sir/Madam,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel Neo+ Penang
8/10 (良い)
SENG JOO
家族旅行
2024 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Toilet water flow is a big problem.
SENG JOO
2024 年 1 月に 3 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Sir/Madam,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards,The ManagementHotel Neo+ Penang
8/10 (良い)
Angie
グループ旅行
2024 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Angie
2024 年 2 月に 3 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Sir/Madam,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel Neo+ Penang
8/10 (良い)
ROZANI、Ampang
2024 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location and walkable to nearby malls and restaurant.
ROZANI
2024 年 3 月に 1 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Sir/Madam,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel Neo+ Penang
2/10 (非常に不満)
seulki
2024 年 2 月 27 日
seulki
2024 年 2 月に 1 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Sir/Madam,Thank you for sharing your experience. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will work as a team to improve our service. We hope to have the chance to provide you with a better experience in the future.Best regards,The ManagementHotel Neo+ Penang
10/10 (非常に良い)
Selina
2024 年 2 月 26 日
Selina
2024 年 2 月に 3 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Sir/Madam,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel Neo+ Penang
8/10 (良い)
Ulf
2024 年 2 月 18 日
Ulf
2024 年 2 月に 2 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Sir/Madam,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best Regards,The ManagementHotel Neo+ Penang
8/10 (良い)
Minna
2024 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value for money
Stayed for four nights at the hotel, staff was helpful and nice, location ok (some nice restaurants and cafes in the neighbourhood). Old town in walking distance. Breakfast included mainly south-east asian food, but over in all IT was ok.
Minna
2024 年 2 月に 4 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel Neo+ Penang
8/10 (良い)
Yi Wen
2024 年 2 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
Yi Wen
2024 年 2 月に 7 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementHotel Neo+ Penang
8/10 (良い)
André
グループ旅行
2024 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
André
2024 年 1 月に 3 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,Thank you so much for taking the time to leave us this amazing review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.Best regards,The Management Neo+ Hotel Penang.
10/10 (非常に良い)
Ricky
2024 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
George town visit
It was great, there is free parking and its surrounded by good local food.
A nice cozy room with breakfast (optional).
Ricky
2024 年 2 月に 1 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Ricky,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementNeo+ Hotel Penang
6/10 (普通)
kathrine
カップルで旅行
2024 年 2 月 4 日
良かった点 : スタッフとサービス
It's alright. Staff are friendly.
kathrine
2024 年 1 月に 3 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Kathrine,Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon.Best regards, The Management of hotel Neo+ Penang
8/10 (良い)
Jamie
2024 年 2 月 4 日
Jamie
2024 年 1 月に 4 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Jamie,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementNeo+ Hotel Penang
8/10 (良い)
Jonathan、Wilmslow
2024 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. The property is due an overhaul. Very inexpensive though with some beautiful newly updated vintage shophouses round about.
I
Must emphasise how friendly & pleasant the staff were.
Jonathan
2024 年 1 月に 4 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Jonathan,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementNeo+ Hotel Penang
10/10 (非常に良い)
André
グループ旅行
2024 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
André
2024 年 1 月に 1 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear André,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementNeo+ Hotel Penang
10/10 (非常に良い)
André
グループ旅行
2024 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
André
2024 年 1 月に 1 泊滞在
The Management, Neo+ Hotel Penangからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Andre,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Neo+ Hotel Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay.Best regards,The ManagementNeo+ Hotel Penang