Dear guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

この度は、Novotel Suites Genève Aéroport でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

親愛なるOさん、 あなたを歓迎しました すぐに会いましょう 真心を込めて ニコラスフィリップ アシスタントマネージャー

親愛なる顧客、 あなたの復帰をありがとう あなたの次の訪問の間、あなたの部屋をきれいにしたい時間を私たちに教えてください - あなたのニーズを満たすために必要なことを喜んで行います 敬具 ニコラスフィリップ アシスタントマネージャー

親愛なるマキ、 あなたの素敵なコメントをありがとう すぐにお会いしましょう 真心を込めて ニコラスフィリップ アシスタントマネージャー

Bonjour,Nous vous remercions pour votre commentaire et sommes ravis de lire que votre séjour a été agréable.Au plaisir de vous accueillir à nouveau afin d'avoir l'occasion d'obtenir un 5/5 !Bien cordialement,

Dear Vishal, Thank you for taking the time to share your thoughts on your recent stay with us.We are pleased to hear that you found our rooms clean and our service exceptional. Our staff takes great pride in offering attentive care to all our guests. However, we regret that the hotel's condition did not meet your expectations. We strive to maintain our 4-star standards and, as you may be aware, we have plans for renovations to enhance our lobby and breakfast area as part of our commitment to improvement. Our goal is to provide comfortable and well-maintained accommodations for both short and longer stays, and we are glad that these aspects positively marked your experience with us.We look forward to the opportunity of welcoming you back to Novotel Suites Geneve Aeroport in the future.Kind regards,

Cher hôte, Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que votre séjour ait été dans l'ensemble satisfaisant.Nous serions enchantés de vous revoir parmi nous.Bien cordialement,

Dear Kerrie, Thank you for your review. It's wonderful to hear that the privacy provided by the curtain in our family suites added to your comfort, and that our prime location with proximity to shopping and public transport enhanced your stay. Our team is delighted to know they made a positive impact with their friendliness and language skills. We apologize for any confusion regarding the free public transport passes; we're glad our front desk was able to resolve this for you promptly. Your feedback on the driving directions is invaluable, and we'll consider ways to make this clearer for future guests. Your compliments about our breakfast selection and room cleanliness truly brighten our team's day, and we're thrilled that these aspects contributed to an enjoyable stay. We look forward to seeing you again on a future occasion. Best regards,

Dear Alison,Thank you so much for your review !It was a pleasure to welcome you,Best regards,

Dear Guest,Thank you for your feedback following your stay at the Novotel Suites Genève aéroport.We hope to see you soon.Best regards,

Cher Lionel, Merci pour cet aimable commentaire ! Nous sommes ravis que vous ayez trouvé votre chambre spacieuse, propre et fonctionnelle, ce qui reflète notre engagement à offrir des suites confortables et bien équipées. Il nous fait également plaisir de lire que notre garage souterrain a répondu à vos attentes en termes de praticité. Votre appréciation du buffet de petit-déjeuner est également très encourageante pour notre équipe, qui s'efforce de proposer une expérience culinaire de qualité dès le matin. Nous notons que vous avez évalué certaines conditions de l'hôtel à 80%, et bien que vous n'ayez pas spécifié de préoccupations, nous sommes toujours attentifs à toutes les suggestions qui peuvent nous aider à améliorer l'expérience de nos hôtes. J'espère avoir le plaisir de vous recevoir à nouveau très prochainement,

Dear Faisal,It was a pleasure to welcome you !Thank you so much for your feedback.Best Regards,Valentine

Dear Alper,Thank you for your time and feedback !We hope to welcome you again and remain at your disposal,Best Regards,Valentine

Dear Mike, Thank you so much for your stay in our hotel and your feedback !It will be transmit to the team.We hope to welcome you again,Best Regards,Novotel Suites Genève Aéroport

Chère Madame,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Dans l'attente du plaisir de vous accueillir de nouveau,

Dear Guest, Thank you for such a positive review of your stay.We are delighted to hear that you appreciated the cleanliness of our suites and the excellent service provided by our attentive team. Our team works hard to ensure that our guests have a comfortable and enjoyable stay.We look forward to welcoming you back. Best wishes,

Sehr geehrter Gast, vielen Dank für Ihre Bewertung!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,

Dear Guest, thank you for sharing your experience at our hotel. We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold. It would be a pleasure to have you return on your next visit to Cointrin . Kind regards,

Dear Dominik, Thank you for taking the time to share your review. We are delighted to read that your time with us was enjoyable and that you found our rates competitive. It's also great to know that you had a comfortable and undisturbed night's sleep we understand this is high on our guests' list of priorities. It would be a pleasure to welcome you again. Best wishes,

Dear Guest,We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.

Dear Guest, Thank you for taking the time to share your experience at our hotel.We are sorry that your recent stay at our hotel didn't meet all your expectations. We would be interested in knowing what we could have done to make your experience more enjoyable, as your satisfaction is always a top priority.We hope to welcome you back in the future for an even better experience. Best regards,

Dear Peter, Thank you for this great review. A message of satisfaction is always an incentive for our team to continue with their efforts to uphold our high standards. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We look forward to welcoming you back on a future occasion. Best wishes,

Dear Guest, Thank you for this great review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back again in the future. Best wishes,

Dear Sameer, Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on your next visit.Best wishes,

Dear Guest, Thank you for taking the time to share this feedback.We regret that our buffet breakfast was not to your liking and welcome any suggestions which you may have on your next visit. Rest assured that your comments have been noted and will be taken into consideration for future improvements.We look forward to seeing you again in the future.Kind regards,

Dear Karin, Thank you for leaving us this review of your recent stay.We are delighted you had a pleasant break and appreciated our high standards. We are sorry that you were not completely satisfied with the size of your room. Your kind words about the friendly and professional service you received from our team members are much appreciated.We look forward to welcoming you back in the future.Best wishes,

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback zu unserem Hotel.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, dass Sie schöne Erinnerungen aus Cointrin mitnehmen konnten, und würden uns freuen, Sie wieder einmal zu empfangen!