Dear Kaori,thank you for choosing Grand Hotel Baglioni and for telling us how nice your stay in our beautiful city was. We are really happy to know that you understood the cure and attention in all details and we hope we will see you again one day.Thank you also for having shared such beautiful pictures from our Hotel. We hope to welcome you again, Grand Hotel Baglioni

Thank you for the positive feedback

Dear KazumoriI am so sorry to see that you were not happy with your stay. It would have been very helpful to us to hear also some feedback just to understand better and improve our services. Kind regards

Dear Ayumi,I can only thank you for the time you dedicated to write such beautiful review on usI hope I will have the chance to meet you again and I send my warmest regards.

Dear Takehiro ,I can only thank you for the time you dedicated to write such beautiful review on usI hope I will have the chance to meet you again and I send my warmest regards.

Grazie per la positiva recensione

Thank you Rina

Thank you for the feeback

Dear Guest, thanks for sharing your emotions; I hope I will get the chance to welcome you in Florence again. Best Regards

Dear Guest, Thank you for taking the time to share your comments, I was very pleased to hear in this occasion we had exceeded your service expectations. Best Regards

Dear Guest, I can only thank you for the time you dedicated to write such beautiful review on us I hope I will have the chance to meet you again and I send my warmest regards.

Thank you for the postive feedback

Thank you Wataru!!!

Thank you for the positive feedback

Dear noname thanks for sharing your emotions; I hope I will get the chance to welcome you in Florence again. Best Regards

Dear Guest I am really sorry to hear that we did not meet your legittimate expectations, please accept my most sincere apologies. Kind regards

Dear Nanae, I am really sorry to read your review but I am afraid we are having a hard time getting a clear translation. We do not understand if you are talking of something that happened to you or to someone else. We are more respectful to women and to all our guests' feelings so we do take what you are writing seriously. We will open an investigation but it will be useful to have further and more precise details of what happened. Please contact us a soon as possible to provide a complete report of what happened with this staff you are mentioning. Thanks a lot for your cooperation. Best Regards

Thank you for the positive feedback

Thank you for the positive feedback

Dear Guest We are truly delighted to hear that you enjoyed your overall stay with us and you were extremely pleased with the service and facilities available at the Grand Hotel Baglioni. Best Regards

Dear Guest I am so sorry to hear that we did not meet your legittimate expectations, it will be my duty to check with the staff in charge during your staying. Please accept my most sincere apologies and I am sending you my best regards.

Thank you so much for this nice feedback

Dear Aya, I wish to thank you for the excellent feedback on us, written after your recent stay at the Grand Hotel Baglioni I hope I will see you again and I send you my best regards

thank you for the positive feedback

Dear Guest thank you for this nice review! Kind regards

Thank you for the positive feedback

Thank you for the positive feedback

Thank you for the postive feedback

Dear Guest I am really sorry to hear that in this occasion we were not up to your expectations, accept my most sincere apologize. Kind regards.

Dear honeybee I am happy to know that you had a good time at the Grand Hotel Baglioni. Thank you for the time you spent to write and send such a wonderful review. See you soon Regards

Dear Guest, I can only thank you for the time you dedicated to write such beautiful review on us I hope I will have the chance to meet you again and I send my warmest regards.

Thank you for the positive feedback

Dear Azusa, so many thanks for your words that make us very happy and proud ! We hope to have you here in the near future.

Ciao Zou-san All the staff thanks you for the precious time you used to write us these compliments. We pay great attention to every single request..with the only aim of making the overnight here as pleasant as possible.

Dear Toshiaki thanks for sharing your emotions; I hope I will get the chance to welcome you in Florence again. Best Regards

Grazie per il positivo feedback

Grazie per il positivo feedback

Thank you for your feedback

Thank you for the positive feedback

Dear りーり, so many thanks for your words that make us very happy and proud ! We hope to have you here in the near future.

Thank you for the positve score

Dear N I am really sorry to hear that we did not match your taste. I am sending you my best regards.

Thank you for having take part of your time in sharing your experience. Kind regards.

Dear Guest, I wish to thank you for the excellent feedback on us, written after your recent stay at the Grand Hotel Baglioni I hope I will see you again and I send you my best regards

Thank you for your positive feedback!!!

Thank you for the positive score!!!

Dear Guest, thank you for the positive score!!! Kind regards.

Dear Guest thank you for the positive score!!! Kind regards.

Dear シロクマ I am really sorry if in this occasion we did not match your expectations, please accept my most sincere apologize.

Dear Kika, thanks a lot for your feedback : your words flatter us and are the best reward to our constant efforts and passion to make all our guests’ stay memorable I hope I will see you again and I send you our warmest regards from all of us.