親愛なるお客様、この度はグローバス アーバン ホテルにご滞在いただき、貴重なご感想をお寄せいただきまして、心より感謝申し上げます。フィレンツェという美しい街でのご滞在が、少しでも快適なものとなっていたら幸いです。スタッフの対応についてお褒めの言葉をいただき、大変嬉しく思います。私たちはお客様一人ひとりに心温まるサービスを提供できるよう、日々努力を重ねております。お部屋とバスルームの広さにつきましては、ご不便をおかけしてしまったことをお詫び申し上げます。将来的な改善のためにも、お客様のご意見を真摯に受け止め、検討させていただきます。立地の良さに関しては特に喜んでお受けすることができ、フィレンツェの中心部へのアクセスの良さは私たちのホテルの自慢の一つです。再度のご滞在の際には、ぜひ異なるお部屋のタイプをお試しいただけますと幸いです。アウロラをはじめとするグローバス アーバン ホテルのスタッフ一同は、お客様の再訪を心よりお待ちしております。次回はさらにご満足いただけるよう全力を尽くして参りますので、今後ともよろしくお願い申し上げます。心を込めて、アウロラゲストリレーションズマネージャーグローバス アーバン ホテル

Dear Futoo,We are glad to hear that our staff and your stay met your expectations.We trust that we will have the opportunity to welcome you back in the near future.Warm regards.

Dear Guest ,We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal.We hope to have the pleasure of welcoming you back very soon.Kind regards

Dear Yuji,We are glad that you enjoyed your stay with us at Globus Urban Hotel.We hope to have you again as our guest.Kind Regards,The Globus Urban Crew.

Dearest Mr. Kenju, Thank you for your review and your comments. We're sorry for the inconvenience. We would have been very happy to fix the issue right away if we only knew the situation. After you've informed the front desk, we immediately and thoroughly controlled the bathroom and fix the matter. We'll be so glad to have the pleasure to welcome you here again on your next visit in Florence for a much better experience. Wish you all the best. Kindest Regards,Globus Urbas Staff

Dear Eriko, Thank you for your review. We truly appreciate it. We wish you all the best and Happy Holidays :) Globus Urban Staff

Dear Koichi,we would like to thank you for leaving an awesome review regarding your stay at Globus Urban Hotel and also giving a perfect high score on Expedia, we really appreciateit that means a lot for us as Team.We're looking forward to welcoming you in the next futureBest Regards

Thank you so much for your feedback. We wish you all the best, Globus urban Staff

Dear Keishi,thank you so much for your sharing your opinion regarding your stay at Globus Urbna Hotel.We really appreciate you really enjoyed your stay with us.We hope to welcoming you in the next futureBest Regards

Dear KEI ,Thank you for taking the time to share such a lovely review. Our main goal is to make sure that our guests are happy and comfortable and we truly appreciate the nice things you shared about your experience in our hotel. We look forward in welcoming you again in the next future. Warm regards! :)

Dear Ms. Hiroyuki ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) Regarding the wifi connection we take not of your comment and we work on it to improve the wifi service. We hope to have the pleasure of welcoming you back very soon. Warm regards.

Dear Yoko ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;)We hope to have the pleasure of welcoming you back very soon. Warm regards.

Dear Kenta ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) We hope to have the pleasure of welcoming you back very soon. Warm regards.

Dear Misaki ,We are over the moon you have been able to take the time to share such lovely review :)))We are delighted that you enjoyed your stay Globus Urban Hotel. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experience a great stay with us ;) We hope to have the pleasure of welcoming you back very soon. Warm regards.

Dear Kayo,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you were satisfied with our staff, the location, the modern style of the hotel. We're looking forward for your next Stay Best Regards

thank you

Dear Yuki, thank you for rating your experience at Globus Urban Hotel with the top score!!! We are delighted to hear you had such an excellent stay and that you found the rooms so comfortable. We hope to have the pleasure of welcoming you on your future visit to Florence :)))) Warm regards

Dear Gachu, thank you infinetely for rating your experience at Globus Urban Hotel with the best score! :)))) We are happy you enjoyed our breakfast and that our staff was so helpful throughtout your stay. We always try to do our best and meet our guests’ expectations and it is nice for us that you felt it. Above all, thank you for mentioning the room comfort, we are strongly convinced that high quality amenities such as bed, linen sheet and courtesy set are fundamental for an excellent stay. We hope to see you on your next visit to Florence! :D Warm Regards

Dear Guest, We appreciate your positive feedback! We are delighted about your nice words regarding our central location, which is with no doubts, a privileged one; near by the most important sightseeing points in the heart of Florence. We hope to welcome you back to Hotel Globus. Warmest regards

Dear Guest, Thank you so much for sharing your experience regarding your stay at Globus Urban Hotel. We are delighted to read you enjoyed the service provided by our staff, furthermore with our international buffet breakfast offered during your entire stay with us! We all hope to have the pleasure to welcome you once again to us. Best regards

Dear Guest, thank you for your extraordinary review!! We are very delighted you had an amazing time at Globus Urban Hotel and reading such positive compliments, makes us very proud for all the dedication we put to satisfy all our guests. We hope to welcome you very soon :D Kindest regards

Dear AKIHITO, Thank you for such fantastic and attentive review; we appreciate Your feedback and the description about our property located in the heart of the city. We are very pleased as well that you had such a wonderful time with us and loved everything from the staff to the welcome drink, the comfort of the room and the breakfast. We hope to welcome you again at Globus Urban Hotel. Warm regards

Dear keiichiroh, thank you very much for leaving us such a terrific score! It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let you feel comfortable during Your stay in Florence. We all look forward to see you again on your future visit to Florence. Best regards

Dear Guest, Thank you spending time to write such a nice review. We are glad to hear that our location was just perfect for you, Globus Urban Hotel is located in the heart of the city, a few minutes walking distance the main attractions of Florence. We deeply apologized for the inconvenient you had in your bathroom and we really appreciate that you still gave us the top score despite this problem. We look forward to welcome you back in the hopefully not too distant future. Kindest regards, Jay - Front desk agent

Dear Mr. Junko, woooow! Thank you for giving us the top score. We are glad to hear that our location was just perfect for you, Globus Urban Hotel is located in the heart of the city, a few minutes walking distance the main attractions of Florence. A special thanks also for the appreciation for our friendly staff and for all the services you have mentioned. We hope that we have the chance to welcome you back to us once again. Kindest regards Jay - Front desk agent

Dear guest, thank you for taking time to write a comment about your stay with us. We hope that your stay has been pleasant and we wish you all the best! Warmest regards

Dear Guest, Thank You for staying at Globus Urban Hotel and taking the time to write the review. We are very pleased that You had such a wonderful time with us and loved everything from the staff, the comfort of the hotel and the breakfast. We appreciate as well the compliments for our location and the service you received. We look forward to welcome You back. Kind Regards

Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards Jay - Front desk agent

Dear Guest, thank you for giving us the top score! We really appreciate that you loved your experience and that our staff was able to meet your needs. As You mentioned, we deeply apologized for the inconvenience you had in our hotel. We hope that this facts did not affect your stay in our hotel. We look forward to welcoming you back soon. Kindest regards Jay - Front desk agent

Dear Guest, thank You for Your great feedback!!!! We are proud to read that every aspect of your stay exceeded your expectations: our mission is giving our Guests the best Experience and unforgettable stay in Florence and it has been a pleasure for us to meet your priorities even in uncomfortable situations as a blackout. We look forward to welcoming you back in future. Warmest regards

Thank you so much for sharing your experience at Globus Urban Hotel. We're delighted to hear you had an enjoyable stay in the heart of Florence. It's wonderful to know that our unique blend of comfort and urban style added to your time with us. Should your travels bring you back to our enchanting city, we would love to welcome you again for another memorable visit. Florence is a city of endless discovery, and we're here to provide the perfect backdrop for your adventures, complete with all the amenities and services that make Globus Urban Hotel a special place to stay.Warm regards,Joseph, Guest Relations Staff

Dear Kathryn,Thank you so much for sharing your wonderful experience at Globus Urban Hotel with the community. We are thrilled to hear that our central location in Florence provided you with the convenience to explore the city's enchanting attractions and that the proximity to the station enhanced your stay.We take great pride in our tastefully decorated rooms, and it's delightful to know that you found the beds comfortable and the view from your window pleasing. Our team strives to ensure every guest has a restful and enjoyable stay, so your compliments are truly appreciated.It's also fantastic to hear your positive remarks on our breakfast offerings. Offering a fresh and tasty breakfast is part of our commitment to kickstarting our guests' days in the best way possible, and we’re glad it met your expectations.While we understand that our pricing reflects our desire to provide premium experiences in a highly sought-after location, we are happy that the overall value was worth it for you.We appreciate your feedback and would love to welcome you back to Globus Urban Hotel for another exceptional stay. Should your travels bring you back to Florence, do not hesitate to reach out to me directly for any assistance with your reservation. Warmest regards,Aurora, Guest Relations ManagerGlobus Urban Hotel

Thank you for your glowing review of your recent stay at Globus Urban Hotel, Florence. We're thrilled to hear that our staff made such a positive impression with their personable service, and it fills us with pride to know that you found our hotel to meet your expectations in every aspect, from our well-maintained entry and communal areas to the comfort of your room.Our commitment to cleanliness is a cornerstone of our guest experience, and your commendation of the immaculate conditions throughout the hotel is greatly appreciated. It's also delightful to hear that our breakfast offering hit the mark, providing a wonderful start to your day exploring Florence.Being situated in a prime location allows our guests easy access to the city's remarkable sights and sounds, and we're glad you could take advantage of this.We look forward to the opportunity to welcome you back to the Globus Urban Hotel. Until then, we'll continue striving to curate outstanding experiences for all our guests.Warmest regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear Kimberly Viola,Thank you immensely for your wonderful feedback about your stay at Globus Urban Hotel. We're delighted to hear that our team made a positive impact on your experience. Our staff prides themselves on offering helpful and friendly service, and it's heartwarming to know they succeeded with you.The convenience of our location is indeed one of our best features, and we are so glad you enjoyed the easy access to public transportation and the proximity to Florence's prominent attractions. It's superb to hear that you found our location perfect for exploring the city.We would love to welcome you back to the Globus Urban Hotel on your next trip to Florence. Our city is brimming with hidden gems and our team, led by Aurora, Guest Relations Manager, would be more than happy to ensure your next stay is as splendid as the last.Gratefully,JosephGuest Relations Staff, Globus Urban Hotel

Thank you from the heart for your wonderful review of your stay with us at Globus Urban Hotel! It warms us to know that our team's commitment to friendliness made a lasting impression on you. Here in the heart of Florence, we hold dear the Italian tradition of hospitality, ensuring that every interaction is a delightful one.We're also thrilled to hear that our breakfast spread was a highlight for you! Our culinary team takes pride in preparing a variety of delicious, fresh options to start the day right for our valued guests, infused with local Florentine flavors.We'd love to welcome you back for another exceptional experience. Should your travels bring you back to our enchanting city, remember the Globus Urban Hotel awaits, eager to surpass your expectations once again.Until then, if you have any suggestions or need further assistance planning your next stay, do feel free to reach out to us. Our purpose is to create unforgettable moments for our guests, and your feedback is the compass that guides our efforts.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear Sonia,Thank you for sharing your experiences at the Globus Urban Hotel in Florence. We are glad to hear that our central location and the friendliness of our staff stood out to you. Your comments provide us with valuable feedback, and we truly appreciate them.We apologize for any discomfort the noise levels caused you during your stay. At the Globus Urban Hotel, we strive to be a peaceful haven in the city's heart, and we're sorry to hear that this was not entirely the case for you. Your observations about room size are also noted; we aim to make every aspect of our guest's stay comfortable and will look into how we can better optimize our space.Although you encountered these issues, we hope the charm of our boutique hotel and the vibrancy of Florence itself left you with some fond memories. We're continuously working on enhancing our guest experience and will use your feedback as part of our ongoing improvements.We would love to have another opportunity to welcome you back. Please consider reaching out to our Guest Relations Manager, Aurora, directly before your next trip to Florence. We'll do our utmost to ensure a more comfortable and serene stay, perhaps in one of our larger rooms to better accommodate your needs.Warm Regards,Globus Urban Staff

Thank you so much for sharing your wonderful experience at Globus Urban Hotel with us. It's delightful to hear that our staff made a great impression with their friendliness and helpfulness. We're also thrilled to know that our coffee selection hit the spot and that our vegan breakfast options added a special touch to your mornings in Florence.At Globus Urban Hotel, we take pride in catering to the diverse preferences of our guests, and we're so glad that you enjoyed the variety and quality of our dining options. Your compliments are a testament to the dedicated hospitality our team strives to deliver.Please think of us again when planning your next trip to Florence. We would be thrilled to welcome you back for another exceptional stay, complete with the charming ambiance, personalized service, and the vibrant flavors that make our hotel a unique destination.Warm regards,JosephGuest Relations Staff at Globus Urban Hotel

Nous sommes ravis de lire votre commentaire élogieux concernant votre séjour au Globus Urban Hotel. Un grand merci pour avoir pris le temps de partager votre expérience parmi nous.Il est vrai que Florence est une ville magnifique et nous sommes heureux que notre hôtel ait pu contribuer à rendre votre visite encore plus mémorable. Vos compliments sur notre espace familial spacieux et notre petit déjeuner varié et de qualité nous touchent particulièrement. Savoir que vous avez apprécié la propreté impeccable de nos installations et l’entretien quotidien est pour nous la meilleure des récompenses.Nous sommes fiers que vous envisagiez le Globus Urban Hotel pour vos prochains voyages à Florence. Notre équipe est dévouée à offrir un service exceptionnel et une expérience inoubliable à tous nos invités.N'oubliez pas que la magie de Florence et l'hospitalité chaleureuse du Globus Urban Hotel vous attendent. Nous sommes impatients de vous accueillir à nouveau, peut-être pour découvrir encore plus des trésors que notre ville a à offrir.Avec nos remerciements et nos meilleures salutations,Aurora,Guest Relations Manager, Globus Urban Hotel

Thank you so much for your shining review! We are absolutely thrilled to hear that you found Globus Urban Hotel to be such a gem during your stay in Florence. It’s wonderful that you enjoyed our prime location, close to the tram and city sites, allowing for easy exploration of our beautiful city.We're glad to know the cleanliness of our hotel met your expectations, as we take great pride in providing a spotless environment for our guests. Your mention of the wonderful breakfast and its variety fills us with pride as we strive to cater to the diverse tastes of our guests, ensuring a delightful start to their day.Moreover, our staff will be over the moon to hear your kind words about their friendly, welcoming, and helpful nature. Delivering exceptional service is at the heart of what we do, and it is always rewarding to know when we’ve made our guests’ stays memorable.We can’t wait to welcome you back to the Globus Urban Hotel on your next visit to Florence. Be sure to reach out to us directly for any special requests or if you’d like to know more about our exclusive returning guest benefits.Warm wishes,JosephGuest Relations StaffGlobus Urban Hotel

Hello and thank you for sharing your wonderful experience at the Globus Urban Hotel! It is a delight to read that our central Florence location served you well, making your visit to the city as convenient as possible. Your compliments regarding our friendly and professional staff are genuinely appreciated and reinforce our commitment to providing excellent guest services. I am also thrilled to hear that the cleanliness and comfort of our rooms met your expectations, ensuring a relaxing retreat amidst the vibrant energy of Florence.The entire team here at the Globus Urban Hotel, including myself, Aurora, your Guest Relations Manager, takes great pride in hearing feedback like yours. It truly motivates us to continue striving for excellence in everything we do, from the personal touches in our guest rooms to the warmth with which we welcome each visitor.We would be overjoyed to have you stay with us again during your next trip to Florence. Whether you wish to explore more of the city's historical treasures or simply savor the unique ambiance of our hotel, we look forward to ensuring your next visit is as memorable as the last.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear valued guest,Thank you for taking the time to share your experience at Globus Urban Hotel. We're thrilled to see your succinct yet powerful "Great" endorsement of our hotel in the heart of Florence.We aim to offer a unique blend of comfort and convenience, and it is always encouraging to see these efforts resonate with our guests. We hope that during your stay, you had the chance to explore the charming historical landscapes and vibrant cultural scenes that are just steps away from our doorstep.Your satisfaction is our highest pursuit, and we're delighted that we left a positive impression on you. If there's any particular aspect of your stay that you found especially enjoyable, we'd be grateful to hear more about it, as it helps us continue to enhance our services.We look forward to the opportunity to welcome you back to Florence for another memorable stay. Should your travels bring you back to the area, please don't hesitate to let us know how we can make your next visit even better.Warm regards,JosephGuest Relations Staff, Globus Urban Hotel

Dear Dong,Thank you so much for taking a moment to share your experience at Globus Urban Hotel in the heart of Florence. We are delighted to hear that you found many aspects of your stay to be enjoyable.However, we deeply apologize for the inconvenience caused by the Wi-Fi connection. Please be assured that providing seamless connectivity is a priority for us, as we understand how important it is for our guests to stay connected. We have taken your feedback seriously and are working promptly to improve our Wi-Fi service to ensure that it meets the high standards of guest satisfaction that we strive to uphold at Globus Urban Hotel.As a cherished guest, we would love another opportunity to welcome you back and provide you with the exceptional experience that you deserve. If your travels bring you back to the artistic city of Florence, please do not hesitate to reach out to me personally. Our team is committed to ensuring that your next stay is nothing short of perfect, including a reliable internet connection to keep you connected with loved ones or for your business needs.Thank you once again for your valuable feedback. We can't wait to welcome you back to the elegance and comfort of Globus Urban Hotel, where the beauty of Florence and the warmth of our hospitality await your return.Warm Regards,Globus Urban Staff

Thank you so much for taking the time to share your recent experience at Globus Urban Hotel! We're absolutely thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the historic and vibrant city of Florence.Being situated close to the main sites is certainly one of the aspects our guests appreciate most, and we're delighted that this contributed to making your visit truly exceptional. Our goal is always to provide a comfortable and memorable stay that allows for easy access to all the wonders Florence has to offer.If your travels bring you back to our beautiful city, we would love to welcome you again at Globus Urban Hotel. Our dedicated team, led by Aurora, will be ready to ensure another wonderful experience, perhaps introducing you to even more of our hotel's amenities and the hidden gems around our establishment.Thank you once again for your kind words. They truly mean the world to us.Warmest regards,JosephGuest Relations StaffGlobus Urban Hotel

Dear Bernardo,Thank you immensely for choosing Globus Urban Hotel for your stay in the heart of Florence. We're overjoyed to receive your generous five-star rating and it's our hope that your experience with us was nothing short of spectacular.Our team strives to create a unique and memorable stay for each guest, and it delights me to know that we've achieved that goal with you. Florence is a city steeped in art and beauty, and we're glad that our hotel served as the perfect backdrop to your visit.We look forward to the opportunity of welcoming you back in the future. Whether you seek another relaxing getaway or wish to explore more of Florence's enchanting sights, Globus Urban Hotel will be here to provide the exceptional service and attention to detail that you've come to expect.Warm regards,AuroraGuest Relations ManagerGlobus Urban Hotel

Dear Max,Thank you so much for your wonderful review of your stay at Globus Urban Hotel. We're delighted to hear that you had an amazing experience with us in Florence. It's a joy to know that our staff's friendly and helpful service enhanced your visit, providing you with great recommendations to explore the city. We also appreciate your compliments on the cleanliness of your room, as we strive to maintain the highest standards of hygiene and comfort for our valued guests like you.We hope you took unforgettable memories back home and would love to welcome you again for another exceptional stay at Globus Urban Hotel. Should your travels bring you back to Florence, please reach out so that we may ensure your next visit is just as splendid.Warm regards,Aurora,Guest Relations Manager at Globus Urban Hotel

Thank you so much for leaving us a 5-star review! We're absolutely delighted that you chose Globus Urban Hotel for your stay in the heart of Florence. Our team strives to make every guest's experience memorable, and knowing that we succeeded with you fills us with immense joy.Every detail in our hotel is thoughtfully designed to ensure comfort and satisfaction, and we're thrilled that these efforts made a positive impact on your visit. Whether it was the tranquility of your room or the warmth of our hospitality, we would love to know what stood out for you.As our honored guest, your feedback is invaluable, and we invite you to visit us again. Florence is a city of endless discoveries, and each return trip can offer new sights, tastes, and experiences. Next time, perhaps you might indulge in one of our curated local tours, which offer unique insights into Florence's rich history and culture.Aurora, our Guest Relations Manager, and the entire team at Globus Urban Hotel are eager to welcome you back on your next adventure to Florence. Until then, we wish you safe travels and a heart full of warm Italian memories.Warm regards,The Globus Urban Hotel Team

Dear Guest,Thank you so much for your wonderful review of Globus Urban Hotel! We are thrilled to hear about your positive experience, particularly your comments on the cleanliness of our establishment and the hospitality provided by our friendly staff. It's also great to know that our complimentary breakfast added to the convenience of your stay.We take pride in being situated at a central location in Florence, providing easy access to the train and city center, and we're glad this enhanced your visit. Our team, led by Guest Relations Manager Aurora, is dedicated to ensuring every guest feels at home and well-cared for.We would love to welcome you back for another memorable stay the next time you're in Florence. Until then, we wish you safe travels and more delightful adventures!Warm regards,Aurora and the Globus Urban Hotel Team

Dear Anthony, Thank you so much for your kind words! We are thrilled to hear you describe Globus Urban Hotel as a "great place." It's always our ambition to ensure our guests feel warmly welcomed and completely at home during their stay in Florence. We'd love to see you back again for another memorable experience in the heart of this beautiful city. Until then, wishing you safe travels and pleasant journeys.Best Regards, Globus Urban Staff