Holiday Inn Express Edinburgh Royal Mile was priced ok for the area, but wish it had a mini fridge to put things in to keep cool. I was also very disappointed that they did not have a laundry facility at the hotel.
William
2024 年 5 月に 6 泊滞在
HOMからの返信 (投稿日 : 2024 年 5 月 23 日)
Hi William, thanks for the amazing rating. Thanks for the feedback and we will look into this. All the best, Kirsty - Hotel Operations Manager.
10/10 (非常に良い)
Johana
グループ旅行
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was right in the city center making everything walkable distance.
Johana
2024 年 5 月に 3 泊滞在
HOMからの返信 (投稿日 : 2024 年 5 月 23 日)
Wow, 5-stars! Thanks so much, Johana. We hope to see you again and All the best, Kirsty - Hotel Operations Manager.
8/10 (良い)
Volker
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Volker
2024 年 5 月に 3 泊滞在
HOMからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Volker, thanks for the amazing rating. We hope to see you again and All the best, Kirsty - Hotel Operations Manager.
10/10 (非常に良い)
Jan Thomas
家族旅行
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortabele plek midden in het oude centrum van Edinburgh
Jan Thomas
2024 年 4 月に 4 泊滞在
HOMからの返信 (投稿日 : 2024 年 5 月 15 日)
Bedankt dat u de tijd hebt genomen om een recensie over ons hotel te schrijven. We zijn blij dat u genoten heeft van uw verblijf bij ons, en we hopen u snel weer te zien. Met vriendelijke groeten,Kirsty
This hotel is in PERFECT walking distance to every major thing and place in Edinburgh! It's great to start each day with a hot breakfast, and then grab a glass of flavored water when returning to refresh yourself. The staff was very knowledgeable and friendly, and made sure all of our needs were met.
Thanks for the perfect review!We're glad the inclusive breakfast was a highlight of your stay!We appreciate your kind words about our team. We'll let them know how satisfied you were with their service.All the best,Kirsty
8/10 (良い)
Marie
カップルで旅行
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect location, just around the corner to the Royal mile. Friendly staff. Our room had a double door to the next room and we heard our neighbours talking, haidrying etc...
The breakfast was ok, but we missed cheese/ham and vegetables for the sandwich. The bed was hard..Soft mattress missing.
Marie
2024 年 3 月に 3 泊滞在
HOMからの返信 (投稿日 : 2024 年 3 月 29 日)
Marie, thanks for the amazing rating. We're glad our location suited your needs. We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and All the best, Kirsty - Hotel Operations Manager.
Wonderful and friendly staff. Nice clean room. Great location. Maintenence items to check are that the heater in our room always blew cool air unless the temperature is cranked to 26 or higher. Then it would eventually go back to cool air and have to be cranked higher. Also, the loo flushed sluggishly. Apart from that - great place.
Thanks for the review, David.We're pleased to hear that you found our team wonderful and friendly!We're happy our location was convenient for your stay. It's unfortunate to hear about the maintenance issue. If you already alerted the team during your stay, the maintenance team will have it under control so thanks for bringing it to our attention. All the very best,Kirsty
Thanks for the review and feedback, Kirstie.All the very best,Kirsty
10/10 (非常に良い)
Vivian
2024 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Holiday Inn Express is located as a perfect jumping off point for touring. Food and bar options were perfect in meeting dining needs when not eating out. Room was comfortable and clean. Staff couldn’t do too much for you, very helpful!
Thanks for the review.We're pleased to hear that you enjoyed our menu!Our team does their very best to ensure that you have a lovely stay.All the very best,Kirsty
10/10 (非常に良い)
Kim
家族旅行
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very nice and genuinely seemed interested in making our stay as pleasant as possible.
I forgot something at the hotel and they went out of their way to arrange for it to be returned to me. I was really impressed with that!
Thanks for the review and feedback, John.We're pleased to hear that you enjoyed your stay and we hope to welcome you back with us again soon.All the very best,Kirsty
Friendly staff, clean comfortable rooms. Breakfast was lovely. Only thing i could fault was the OJ at breakfast was so watered down that my 7 year old had to ask what it was. Other than that little thing, i would highly recommended this hotel.
Thanks for the review and feedback, Suzanne.We're pleased you enjoyed the breakfast service!All the best,Kirsty
10/10 (非常に良い)
Marcelo
2024 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente
O hotel tem excelente localização, instalações, quarto, preço, café da manha e serviço. O bar é caro mas o restante é perfeito, inclusive o early check-in. Recomendo de olhos fechados.
Marcelo
2024 年 2 月に 4 泊滞在
Gerente de operações do hotel からの返信 (投稿日 : 2024 年 2 月 12 日)
Muito obrigado por ter avaliado o nosso hotel. É com muito agrado que ouvimos que gostou da sua estadia connosco. É algo de que a nossa equipa se orgulha imenso, e por isso, os seus comentários são de grande valor. Esperamos vê-lo novamente. Com os melhores cumprimentosKirsty
Thanks for the review and feedback, Davide!We're pleased to read that you found our location convenient and a good solution to what you needed.All the very best,Agnes
Thanks for the review, Jack.We're so pleased you enjoyed your stay at our location and its accessibility to the surrounding attractions!All the best,Kirsty