Dear Guest, Thank you very much for your stay at Radisson Blu Scandinavia and for your time to give us very valuable feedback. I am sorry that during your stay you had some experiences that you were dissatisfied with. We would like to take this opportunity to apologise. We would be delighted if you would nevertheless place your trust in us during another visit to Düsseldorf, in order to convince you of the service quality of the Radisson Blu Scandinavia Hotel. Yours sincerely Vivien Ulrich

Thank you for the positive feedback. I wish you a happy new year!

Dear Xingyu, Thank you for your review, and for making The Radisson Blu Scandinavia your first choice when visiting Düsseldorf!! I am very sorry you were disturbed by the elevator. If you chose to give us another chance, please do not hesitate to let us know. kind regards

Dear Guest, Thank you for sharing your great review on Hotels.com. It is nice to hear, that you had a pleasant stay with us and that you will be coming back again next year. We are renewing all Windows in the Hotel at the Moment, i want to apologize in advance for all the noise. We would be pleased to welcome you again. kind regards

Dear Guest, thank you for sharing your great review of your recent stay at The Radisson Blu Scandinavia. I am pleased that you enjoyed your stay. If you chose to visit Düsseldorf again, please do not hesitate to let us know. Kind regards

Dear Guest, Thank you for sharing your review of your recent stay at The Radisson Blu Scandinavia. Kind regards

Dear Guest, Thank you for your review on Hotels.com. I am thrilled, that you enjoyed you stay with us and could take advantage of our good Location. We are looking forward to have you back as our repeat guest. Kind Regards

Dear Guest, Thank you for your excellent review on Hotels.com, and for making The Radisson Blu Scandinavia Hotel your first choice when visiting Düsseldorf! I am thrilled, that you enjoyed our offered amenities, as well as our Wellness Area and the closeness of the Hotel to the City Center. We are looking forward to have you back as our repeat guest. Kind Regards Fiona Frahling Reservations Department

Dear Shiori, Thank you for sharing your great review of your recent stay at The Radisson Blu Scandinavia. I am pleased that you were able to enjoyed your stay. I will let every member of our team know about your comment. If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you again in your future stay at our home. kind regards Vanessa Lenk reservation agent

Dear Valued Guest Thank you for sharing your review of your recent stay at The Radisson Blu Scandinavia. Guest happiness is vital to us at our hotel and I have already informed our Management team about the scores you have giving us during your recent stay with us.. Rest assured that we are taking necessary extra steps to improve our scores across the board.If you chose to visit Düsseldorf again, please do not hesitate to let us know to wow you in your future stay at our home. Warm Regards Andy Pino Front Office Manager

Dear guest, thank you very much for rating our hotel. We hope to welcome you again. Kind regards, Sokheng Lim - Radisson Blu Team

Dear Guest, thank you for your feedback Jens LIndner, Front Office Manager

Dear Guest, thank you for your review. I am happy that you chose to take a walk around the hotel. The Rhein is so close and it is really nice to walk along the river. Kind regards, Jens Lindner, Front Office Manager

Dear Rentaro, thank you for your review. I am glad you found us to be a perfect choice for your business trip. Kind regards, Jens Lindner, Front Office Manager

Dear Roy,Thank you for your kind review! We're delighted to hear that you had a great experience during your stay with us.We appreciate your understanding regarding the elevator replacement. It's great to know that our team efficiently managed any inconveniences by utilizing the service elevator. We're glad to hear that you found our hotel easily accessible and parking convenient.We look forward to welcoming you back on your next visit!Best regards,

Liebe Isabelle,Vielen herzlichen Dank für Ihre herausragende Bewertung! Es freut uns außerordentlich zu hören, dass Sie während Ihres Aufenthalts bei uns rundum zufrieden waren.Es ist großartig zu erfahren, dass Sie mit allen Aspekten Ihres Besuchs, vollkommen zufrieden waren. Ihr Feedback motiviert uns dazu, weiterhin einen erstklassigen Service für all unsere Gäste zu bieten.Wir freuen uns schon jetzt darauf, Sie bald wieder bei uns begrüßen zu dürfen, für einen weiteren herausragenden Aufenthalt.Mit freundlichen Grüßen,

Dear Jannika,Thank you for taking the time to share your rating and feedback with us. We appreciate your decision to stay with us and value your opinion.If there are specific aspects of your experience that you'd like to share or discuss further, please feel free to provide more details. Your feedback is important to us as we continuously strive to enhance our services and meet the expectations of our guests.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.

Liebe Heike,vielen herzlichen Dank für Ihre herausragende Bewertung! Es freut uns außerordentlich, dass Sie mit Ihrem Aufenthalt bei uns vollständig zufrieden waren und die Höchstwertung von 5 von 5 Punkten vergeben haben.Wir setzen alles daran, unseren Gästen einen erstklassigen Service und eine angenehme Erfahrung zu bieten. Ihr positives Feedback ist für uns eine wertvolle Bestätigung und Ansporn, diesen Standard beizubehalten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen für weitere Anregungen oder Wünsche gerne zur Verfügung.Herzliche Grüße,

Dear Ina,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments about the spaciousness of the room and bathroom, as well as acknowledging the great location.However, we sincerely apologize for any inconvenience caused by the condition of the carpet and the cleanliness of the hot water kettle. You can always come to the reception if you are not happy with your room.We regret that these aspects of your stay did not meet our usual standards, and we appreciate your understanding as we take steps to improve. If you have any further details or if there's anything else you'd like to share, please feel free to contact us directly. We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.Thank you for choosing to stay with us.Best Regards,

Dear Hari,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our breakfast and that it met your expectations. Providing a top-notch breakfast experience is important to us, and we appreciate your positive comments.If you have any other comments or suggestions, please feel free to share. We hope to welcome you back for another excellent stay in the future.Best regards,

Dear Radjindre ,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We appreciate your candid comments regarding the air conditioning, carpet cleanliness, and the size of the WC and shower. Your feedback is invaluable as it helps us identify areas for improvement. Please be assured that we will address these issues promptly to enhance the overall guest experience.We regret that the bathroom door couldn't be locked. Additionally, we understand that the non-dimable lighting might have been inconvenient, and we will explore options to improve the lighting setup for future guests.We are delighted to hear that you found the bed comfortable, and the Nespresso machine to your liking. We always strive to provide a relaxing and enjoyable stay for our guests, and your positive comments are encouraging.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,

Dear Patrick,Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback and are pleased to hear that you enjoyed our well-catered breakfast and the convenient location of our hotel.We take note of your comments about accessing the pool and sauna through the lobby and the lift not reaching -1. We apologize for any inconvenience this may have caused and will explore ways to enhance the accessibility and convenience of these facilities for our guests.Your input is invaluable to us as we continuously strive to improve our services. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.

Dear Bülent,Wow! Thank you so much for your incredibly generous 10-star review! We are absolutely thrilled to learn that your experience exceeded expectations.Your kind words are a tremendous source of motivation for our team, and we appreciate you taking the time to share your positive thoughts.We look forward to the pleasure of hosting you again in the future.Safe travels, and see you soon!Best regards,

Liebe Kathrin,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie während Ihres Frühstückserlebnisses erfahren haben.Es tut uns leid zu hören, dass das Frühstück nicht Ihren Erwartungen entsprochen hat und dass es zu Engpässen bei der Speisenverfügbarkeit gekommen ist. Wir verstehen, dass dies frustrierend sein kann und bedauern, dass wir an diesem Tag nicht in der Lage waren, den gewohnten Standard zu bieten.Ihre Anmerkungen sind für uns äußerst wichtig, und wir werden sicherstellen, dass diese Angelegenheit intern besprochen wird, um Verbesserungen vorzunehmen. Wir nehmen Ihre Kritik ernst und werden die notwendigen Schritte unternehmen, um sicherzustellen, dass sich solche Vorfälle nicht wiederholen.Wir würden uns freuen, Ihnen bei einem zukünftigen Aufenthalt eine verbesserte Erfahrung bieten zu können. Nochmals vielen Dank für Ihre Rückmeldung, und wir hoffen, die Gelegenheit zu haben, Sie besser zu bedienen.Mit freundlichen Grüßen,

Dear Roman,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you encountered during your stay.We deeply regret any inconvenience caused by our staff's lack of friendliness and the delay in responding to your towel change requests. This falls short of our usual high standards of service, and we will address this with our team to ensure it doesn't happen again.Furthermore it is a common standard in hotels, that the towels only get changed when they're on the floor.Regarding your room extension request, we're truly sorry for the miscommunication and inconvenience you experienced. Please know that your feedback is invaluable to us, and we take it seriously. Sincerely,

Liebe Alexandra,Herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihr Aufenthalt rundum gelungen war und Sie zufrieden waren.Unser Team gibt stets sein Bestes, um den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten. Es ist schön zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Falls Sie weitere Anregungen oder Feedback haben, zögern Sie bitte nicht, uns mitzuteilen.Vielen Dank für Ihre Bewertung und bis bald!Herzliche Grüße,

Dear Floris,Thank you for taking the time to share your feedback and for giving us a 4-star rating. We are delighted to hear that you had a positive experience during your stay.Your satisfaction is our priority, and we appreciate your support. If there are specific areas where we can further improve to earn that fifth star next time, please feel free to share your insights.We look forward to welcoming you back for another great stay.Best regards,

Dear Pranvera,Thank you so much for your incredibly generous 10-star review! We are truly honored and thrilled to receive such high praise from you.Our team works hard to create memorable and exceptional experiences for our guests, and your feedback is a wonderful validation of their efforts.We look forward to the pleasure of hosting you again in the future. Safe travels, and thank you Warm regards,

Dear Daniel,Wow! We are absolutely thrilled and honored by your incredible 10-star review! Thank you so much for taking the time to share your exceptional experience.Your glowing feedback is truly the highlight of our day. We're delighted to have exceeded your expectations, and it's immensely gratifying to know that you enjoyed your time with us.We genuinely appreciate your support and look forward to the pleasure of welcoming you back for another outstanding stay.

Dear Melanie,Thank you so much for taking the time to leave us a perfect 5/5 review! We are delighted to hear that you had a wonderful experience during your stay.It is our utmost priority to provide exceptional service, and we are thrilled that we met your expectations. If there are specific aspects of your stay that stood out or if there's anything you think we can do to make your next visit even better, please feel free to let us know.We appreciate your support and look forward to welcoming you back for another outstanding stay.Best regards,

Dear M'hammed,Thank you for sharing your positive feedback! We're delighted to hear that you had a perfect experience and that everything met your satisfaction.Our team strives to provide excellent service, and it's wonderful to know that we hit the mark during your stay. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to let us know.We appreciate your kind words and look forward to the opportunity to welcome you back in the future.Best regards,

Dear Judith,Thank you for taking the time to share your feedback and for giving us a rating of 4 out of 5. We appreciate your honest evaluation.We're pleased to know that your overall experience was positive. If there are specific areas where we can improve or if there's anything you'd like to share about your stay, we would love to hear more. Your input is valuable to us as we continually strive to enhance our services.We hope to have the opportunity to welcome you back and provide an even more satisfying experience in the future.Best regards,

Lieber Florian,Herzlichen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem freundlichen Personal, der sauberen Unterkunft und der ruhigen Atmosphäre zufrieden waren.Wir schätzen Ihr Lob und Ihre Unterstützung. Es wäre uns eine Freude, Sie wieder bei uns begrüßen zu dürfen. Falls Sie weitere Anregungen oder Wünsche haben, lassen Sie es uns bitte wissen. Wir setzen alles daran, Ihren nächsten Aufenthalt genauso angenehm zu gestalten.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen.Herzliche Grüße,

Dear Guest,Thank you for taking the time to share your feedback, and we're thrilled to hear that you enjoyed the great location of our hotel in the Expo/Messe area.We apologize for any inconvenience caused by the repair work on one of our elevators. We understand the importance of a seamless experience, and we appreciate your understanding during this process. Our team is working diligently to complete the repairs promptly, and we hope to have it fully operational soon.We value your input, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Best regards,

Dear Luis,Thank you for taking the time to share your feedback. We are sorry to hear that you feel the hotel did not meet your expectations in relation to the price. If you have specific concerns or suggestions for improvement, please feel free to share them with us. We strive to provide a positive experience for all our guests, and your input is valuable in helping us achieve that goal.Thank you for choosing our hotel, and we hope to have the opportunity to better meet your expectations in the future.Kind regards,