ビーチ

ザ・ファーストコレクションビジネスベイの口コミ


口コミ

8.8

非常に良い

評価 10 - 205 件の口コミ中 123 件が非常に良い" "
評価 8 - 205 件の口コミ中 46 件が良い" "
評価 6 - 205 件の口コミ中 24 件が普通" "
評価 4 - 205 件の口コミ中 6 件が不満" "
評価 2 - 205 件の口コミ中 6 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Kaori

良かった点 : 清潔度、スタッフとサービス
特に豪華でもオシャレでもありませんが必要十分なホテルです。3泊しましたが特に不満はありません。 ビジネスベイに位置するといっても街の中心から少し外れた感じで周りにレストランなどあまりないようでした。 窓からの景色は遠くに幹線道路が見えるだけですが騒音などはなく静かで落ち着けました。 設備はシャワーの金具が外れたり洗面台の水栓が開かなかったりしましたが大きな問題はありませんでした。 無料の飲料水が1泊ごとに1リットル位のビンで置いてありました。 ベッドは固さやシーツ、枕など快適でした。 フロント受付の方やベーカリーのスタッフなど皆んな感じが良かったです。
2024 年 2 月に 3 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Kaori,Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding our friendly staff are a delight to read. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

keitaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
良かった^_^
2023 年 11 月に 3 泊滞在
GMからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear keitaro,Thank you for your recent visit and for taking the time to review your stay at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesGeneral Manager

10/10 (非常に良い)

Beatriz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best is the pool!
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and very clean. The staff were amazing and very friendly. The hotel is close to Dubai mall and Burj Khalifa. It also provides free shuttle to and from both Dubai mall and Emirates mall. I would highly recommend this hotel.
2024 年 5 月に 5 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Sandra,Thank you so much for taking the time to write such a fantastic review! We're thrilled to hear you had a wonderful experience at our hotel.It's fantastic to know that you found the property itself to be "Great" and very clean. We take pride in providing a comfortable and inviting environment for our guests.Your kind words about our amazing and friendly staff are truly appreciated. We strive to deliver exceptional service, and your feedback lets us know we're on the right track.The convenient location near Dubai Mall, Burj Khalifa, and the free shuttle service to both malls are definite perks, and we're glad they were helpful during your stay.We're so happy you would highly recommend our hotel that means a lot to us! Thank you again for choosing us, and we hope to welcome you back soon.

8/10 (良い)

Kadiatou

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect
2024 年 5 月に 8 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Kadiatou,Thank you staying with us and for your perfect rating.We're thrilled to hear that you enjoyed your stay. We look forward to welcoming you back again soon.Sincerely,Greg MosesCluster General Manager

10/10 (非常に良い)

Maximilian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir hatten einen sehr schönen Aufenthalt in diesem Hotel und haben es sehr genossen!
2024 年 5 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Maximilian,Thank you so much for your kind review! We're thrilled that you enjoyed your stay at our hotel. We strive to create a comfortable and relaxing experience for all our guests, so your positive feedback is greatly appreciated.We hope to welcome you back again soon!Sincerely,Greg MosesCluster General Manager

10/10 (非常に良い)

samia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Je remercie tous le personnel
2024 年 5 月に 10 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear samia,Thank you for your kind words! We're glad you enjoyed your stay with us.Looking forwards to your next visit.Kind Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

Xylona、Chicago

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Xylona,Thank you so much for your perfect rating! We're thrilled you enjoyed your stay.looking forward to your next stay with us.Warm Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

Ramon、Calgary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service is excellent. Cleanliness and immediate response on issue is really great
2024 年 5 月に 4 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Ramon,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our customer service to be excellent and that we were able to respond quickly to any issues you encountered.We strive to provide exceptional service and ensure a clean and comfortable environment for all our guests. Your feedback lets us know we're on the right track.Once again thank you for staying with us and we will wait for your soonest come back.

10/10 (非常に良い)

Alejandro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Special mention Mr Karim at front desk he was super attentive and very helpful.
2024 年 5 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Alejandro,Thank you for taking the time to leave a review! We're thrilled to hear you enjoyed your stay with us.We're especially happy to hear that you found Mr. Karim at the front desk to be attentive and helpful. We'll be sure to pass on your kind words to him.Thank you again for choosing us, and we hope to welcome you back soon.Sincerely,Greg MosesCluster General Manager

8/10 (良い)

Maha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely staff
2024 年 5 月に 7 泊滞在
Gregからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Maha,Thank you for your lovely comment! We're delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Kind Regards,Greg MosesCluster Hotel Manager

6/10 (普通)

Wissam

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Generally it’s very good, however I was not happy at all when I had to pay extra fees because I checked in earlier and the room was ready! I never had to pay any fees for early check in at any hotel before. Their excuse was that “it’s busy time!” What does this have to do with paying additional fees when the room is ready for check in???!!!
2024 年 5 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Wissam,Thank you for taking the time to leave a review. We're glad you enjoyed your stay overall.We understand your frustration regarding the early check-in fee, especially when the room was already prepared. We apologize for any inconvenience this caused.Early check-in is a valuable service we offer when possible, particularly during busy seasons. It allows us to prioritize thorough cleaning and preparation of the room for departing guests before welcoming new arrivals at our standard check-in time of 3 pm.While we aim to accommodate early check-in requests free of charge whenever possible, during peak times, this may incur a fee to ensure a smooth transition for all our guests. This fee helps us maintain our cleaning standards and provide the best possible experience for everyone.We appreciate your feedback and will consider how to better communicate our early check-in policy in the future.We hope to welcome you back again soon!Kind Regards,Greg MosesCluster General manager

10/10 (非常に良い)

Neetu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect
2024 年 4 月に 8 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Neetu,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One if the super professional stuff and everything was amazing
2024 年 4 月に 9 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Mark,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 (普通)

Joyce

良かった点 : スタッフとサービス
2024 年 3 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Joyce,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

Claus-Peter

良かった点 : 施設のコンディションと設備
Leider relativ schlechte Anbindung an den öffentlichen Nahverkehr
2024 年 4 月に 7 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Claus-Peter,Thank you for taking the time to review your recent stay. We sincerely apologize for the inconvenience caused by the limited public transport connections near the hotel. We understand the importance of convenient access to public transportation, and we are constantly exploring options to improve accessibility for our guests.As well kindly note that we offer complimentary shuttle service to different locations for the convenience of our valued guests.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Kind Regards,Greg MosesCluster Hotel Manager

10/10 (非常に良い)

Atixhe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location
2024 年 4 月に 1 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Atixhe,Thank you for a 5-star review!We look forward to welcoming you back soon!RegardGreg MosesCluster Hotel Manager

8/10 (良い)

Jackelyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a nice experience even those too much construction around and the view is almost that Construction
2024 年 4 月に 14 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Jackelyn,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

Liliana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very accommodating they had great restaurants. I wish I had the opportunity to use there services with partnering hotel for the many pools
2024 年 4 月に 4 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Liliana,Thank you for your wonderful review! Your comments regarding our friendly staff are a delight to read.We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

Jorge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just the USB conections
2024 年 4 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Jorge,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.Your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We look forward to welcome you back at out hotel.Kind Regards,Greg MosesCluster General Manager

6/10 (普通)

Babor

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The gym was to small, big dislike
2024 年 4 月に 7 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Babor,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

8/10 (良い)

Mirela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place quite
2024 年 3 月に 5 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Mirela,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

10/10 (非常に良い)

Tien、Düsseldorf

良かった点 : 清潔度
2024 年 4 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Tien,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to have you here.We can't wait to welcome you back soon,Kind Regards,Greg MosesCluster General Manager

6/10 (普通)

Muhammed Burak、Freiburg im Breisgau

良かった点 : 設備とサービス、施設のコンディションと設備
Es gab in unserem Stock ein Feueralarm und das Personal hat nicht reagiert weil es anscheinend kein echtes Alarm war. Unser gesamter Stock stand unten am Sammelpunkt und hat gewartet. Leider wurden wir nicht aufgenommen sehr unprofessional vom Personal.
2024 年 4 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Muhammed Burak,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We do apologize for any inconvenience caused, your feedback is extremely valuable to us, as we strive to improve with each and every stay and gives us an opportunity to address areas of improvement.We are looking forward to welcoming you back soon. Warm regards, Greg Moses Cluster General Manager

10/10 (非常に良い)

Marija

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
this was the best hotel i ever been, the service and the people at this hotel was so so cute and friendly, 10/10 allways the best!
2024 年 4 月に 7 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Marija,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Warm regards, Greg Moses Cluster General Manager

10/10 (非常に良い)

Cady

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
consiglio
2024 年 3 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Cady.Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

6/10 (普通)

Hysri

良かった点 : 清潔度、スタッフとサービス
Ist okay aber nicht für Dubai
2024 年 3 月に 5 泊滞在
Gregからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Hysri,Firstly, thank you for taking the time to share your review. Listening to our guest feedback allows us to enhance our services and facilities. Please accept my sincere apologies for any inconvenience you experienced during your recent stay with us. I have passed your valuable comments to the relevant department heads for you to look over and take action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Greg MosesCluster Hotel Manager

6/10 (普通)

Ematies

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Not kids friendly
2024 年 3 月に 13 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Ematies,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 (非常に良い)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good quality accommodation. Great breakfast and evening buffet dinners. Very clean (thanks, Aisha, for cleaning my room thoroughly!). Nice pool (although some tiles on the bottom missing so should be replace). Lovely outdoor breakfast area. Really enjoyed my stay!
2024 年 2 月に 7 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Mark,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

Emsi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was perfect!
2024 年 3 月に 9 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Emsi,Thank you for sharing your feedback about your recent stay with us.I am delighted that you enjoyed your stay. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.

6/10 (普通)

Frozan van de

Het ontbijt was niet goed en waardig voor een hotel met 4 a 5 sterren in Dubai.
2024 年 3 月に 6 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Frozan van de,Thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our services and facilities. Your valuable comments have been passed to the relevant department heads for review and action.Warm regards,Greg MosesCluster Hotel Manager

10/10 (非常に良い)

Charbel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Gregからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Charbel,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear you enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesHotel Manager

10/10 (非常に良い)

Sofia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Αlles so weit so gut. Bin für dieses geld was ich ausgegegen habe zufrieden. Habe nur für 100€ ein Upgrade gemacht. Ansonsten habe ich nichts in anpruch vom service genommen.
2024 年 3 月に 6 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Sofia,We thank you for an amazing review! We are delighted that you enjoyed your stay in our hotel and that we lived up to your expectations. We pride ourselves on great service and on a product that is understated but elegant. Your trust and faith in us mean a lot and we will strive even more to deliver great services to our guests. We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay. Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

Rebeca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked this place
2024 年 2 月に 10 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Rebeca,I would like to thank you for the wonderful feedback you provided for us, and I am happy to hear that you enjoyed your stay with us. It is through our guests’ feedback that we can improve and sustain our level of service.Warm regards,Greg MosesCluster Hotel Manager

10/10 (非常に良い)

Elin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really like the rooms/ balcony, pool outside so you can suntanning. The staff is really service minded and really kind. Breakfast is good also!!
2024 年 3 月に 5 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Elin,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.Warm regards,Greg MosesCluster Hotel Manager

8/10 (良い)

Taranvir

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is relatively new, it’s situated in good location with only a 10 min drive to downtown (Burj Khalifa & Dubai Mall). The rooms are spacious and well cleaned. There is a lot of building work around this hotel which gets noisy when next to the pool. There isn’t a wow factor for the hotel, but for the price point it was fine. The breakfast is just normal, again with no wow factor, but the staff are amazing! Jane at reception was great, she really looked after us, and I’d like to thank her personally for complaining for a later check out on our behalf! Thanks Jane!!
2024 年 3 月に 5 泊滞在
Gregからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Taranvir,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.I have passed on your valuable comments to the relevant department heads for you to look over and take action.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

10/10 (非常に良い)

Alison

2024 年 3 月に 4 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Alison,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way.We look forward to welcoming you back to Dubai and of course to The First Collection Business Bay.Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

Sonali

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed with my family for 3 days in this hotel and my stay was amazing. We booked an executive suite and the view from the room was amazing. Hotel service and pool area was very nice.We also enjoyed great food in this hotel.
2024 年 3 月に 1 泊滞在
Gregからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Sonali,Thank you for sharing your feedback about your recent stay at The First Collection Business Bay.I am delighted that you enjoyed your stay.We aim to ensure that we can create memories for our guests to share when they get home - so again thank you for your review.We’re looking forward to welcoming you to our hotel again soon.Kind Regards,Greg MosesHotel Manager

8/10 (良い)

Irina

2024 年 3 月に 4 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Irina,Thank you so much for taking the time to share your review, we really appreciate it. Our aim is to ensure that we can create memories for our guests to share when they get home - so again thank you for your review as this inspires us to do better every day.I hope to have the pleasure to welcome you back in future.

10/10 (非常に良い)

WOO HYUNK

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
좋은호텔~~
2024 年 2 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear WOO,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind Regards,Greg MosesCluster General Manager

8/10 (良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Caroline,Thank you for choosing to stay at the First Collection Business Bay and for taking the time to rate you stay.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the hotel, breakfast was good with plenty of choices but the BEST of everything is the staff. Kudos for the person who assisted me at the check in (I am sorry I do not have his name), and special thanks for Asfand, the wonderful guy that did my check out.
2024 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Victoria,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that the breakfast and the staff services met your expectations.We look forward to welcoming you back in the near future.Kind Regards,Greg MosesCluster General Manager

8/10 (良い)

Herbert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Allover Great. F&B like breakfast needs to be better organized!
2024 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Herbert,Thank you for your recent visit and for taking the time to review your stay at the first collection business bay. We are so pleased to hear that your overall experience was great.We take pride in attending to our guests’ needs the best possible ways and welcome any new opportunity to improve our services. Your Reviews give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We hope to welcome you back soon at our hotel.Kind Regards,Greg MosesCluster General Manager

8/10 (良い)

Alfred

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Although breakfast was nice ,the dining room was a bit too crowded Generally this staff is very helpful.
2024 年 2 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Alfred,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel and the breakfast, the dining room and the staff service met your expectations. We look forward to welcoming you back again soon...Kind Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

lama

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing service very friendly and helpful safe
2024 年 2 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear lama,Thank you for taking a moment to share your experience at the first collection business bay. We are so pleased to hear that you have enjoyed your recent stay at our hotel. We take pride in providing a clean and comfortable space for all our guests. We look forward to welcoming you back again soon.Kind regards,Greg Moses,Cluster General Manager

10/10 (非常に良い)

Hamila

2024 年 2 月に 6 泊滞在
Greg Mosesからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Hamila,Thank you for your wonderful review! Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are happy to see that your experience is reflecting our actions on our efforts toward guests’ satisfaction. We appreciate your recommendation and we do hope that we will be able to welcome you back soon. Warm regards,Greg Moses Cluster Hotel Manager

10/10 (非常に良い)

Günther

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Gunther,Thank you for choosing to stay with us and for giving us a high rating.We are so blessed to know that the hotel met your expectations and looking forward to your next visit. Kind Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

GURPAL SINGH

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Gurpal Singh,Thank you very much for taking the time and giving us your lovely feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable. My team and I here at The First Collection Business Bay look forward to welcoming you back soon.

10/10 (非常に良い)

Lewis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Couples Trip to the city!
We really enjoy our stay at First Collection Business Bay, our second time to Dubai and knew we would save a bit of money by staying a little further out and this hotel was still within the proximity of downtown Dubai and a short taxi ride into the mall too.
2024 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Lewis,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your feedback. We are so pleased to hear that you have enjoyed your recent stay at our hotel, we aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.Kind Regards,Greg MosesCluster General Manager

10/10 (非常に良い)

Elsa

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 2 泊滞在
Kind Regards, Greg Moses Cluster General Managerからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Elsa,Let me take this opportunity to thank you for choosing to stay at the First Collection Business Bay and for taking the time to provide us with your honest review. Your feedback is extremely valuable to us as we strive to consistently exceed guest expectations in every way. We do hope that we will be able to welcome you back soon, where every member of our team will do their utmost to deliver memorable experiences to all our guests.