Dear Kazuyoshi,Thank you for taking the time to share your recent experience at Palace Downtown with us. We sincerely appreciate your feedback and are grateful for your understanding during the unforeseen circumstances surrounding the flood.We are truly sorry for any inconvenience caused by the incident and are immensely grateful for your patience and cooperation as we worked to address the situation swiftly and efficiently.Your kind words regarding the service you received despite the challenges are deeply appreciated. It is our priority to ensure that our guests feel welcomed and valued, regardless of any external circumstances. We are pleased to hear that you were able to enjoy your stay and that our team was able to accommodate your needs, including the upgrade to a Junior Suite from the Deluxe Fountain View room.Your satisfaction is our utmost reward, and we are glad to have been able to enhance your experience with us.We hope to have the pleasure of welcoming you back to Palace Downtown in the near future for another exceptional stay.RegardsStefan MascheManagement Office

Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

Dear guest,Greetings from Palace Downtown!We would like to express our sincere gratitude for taking the time to leave a 5-star review for your recent stay at our hotel. Your positive rating is truly appreciated, and we are delighted to know that your experience met or exceeded your expectations.At Palace Downtown, we strive to provide the highest level of service and create memorable moments for our guests. Your endorsement is a testament to the hard work and dedication of our team.We look forward to the pleasure of welcoming you back for another exceptional stay. If you have any specific feedback or suggestions that would further enhance your experience, please feel free to share them with us.Thank you once again for choosing Palace Downtown. We appreciate your trust and look forward to serving you in the future.Warm regards,Aby AbrahamManagement Office

Dear guest ,Greetings from Palace Downtown Hotel!We are delighted to hear from you and appreciate your taking the time to share your well-being with us. Your kind words bring warmth to our hearts, and we are grateful for your positive sentiment.At Palace Downtown, our commitment extends beyond providing exceptional experiences; we also aim to foster a connection with our valued guests. It is heartening to know that you are well, and we sincerely hope that life continues to treat you kindly.Should you ever plan to return to Palace Downtown Hotel, know that we eagerly await the opportunity to welcome you back and ensure your stay is as delightful as ever. Should you have any specific requests or inquiries in the future, please do not hesitate to reach out.Once again, thank you for sharing your well-being with us. Wishing you continued happiness and good health.Warm regards,Aby AbrahamManagement Office

Dear guest,I hope this message finds you well. I would like to express our sincere appreciation for taking the time to share your thoughts with us regarding your recent stay. Your feedback is invaluable, and we are grateful for the opportunity to address your concerns.We regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding the facilities. Please accept our sincere apologies for any inconvenience you may have encountered. Your feedback is a crucial tool for us to identify areas for improvement, and we are committed to taking the necessary steps to enhance the overall experience for our valued guests.To ensure we address your concerns adequately, we would appreciate it if you could provide more specific details about the issues you encountered during your stay. This information will help us to investigate and rectify any shortcomings promptly.We understand the importance of maintaining modern and well-maintained facilities to provide a comfortable and enjoyable stay for our guests. Your insights will contribute to our ongoing efforts to enhance the quality of our offerings.Once again, thank you for bringing this to our attention. Your satisfaction is our top priority, and we are dedicated to making the necessary improvements to elevate your experience during any future visits.If you have any further details or if there's anything specific you would like us to address, please feel free to respond to this message or contact our guest relations team directly. We are here to assist you in any way we can.RegardsAby AbrahamManagement Office

Dear Guest,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamManagement Office

Dear Guest,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards,Aby Abraham Management office

Dear ISAOThanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby Abraham Management office

Dear YusukeThanks a lot for your feedback. Looking forward to welcome you back soon.Best regards,Aby Abraham Management office

Dear hirofumiThanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby Abraham Management office

Dear guest,Thank you for your rating. We wish you a great journey onward and hope to see you back soonRegardsAby AbrahamManagement Office

Dear Thank you for your most recent feedback whilst you were staying with us at The Address Dubai Mall. Reading comments such as yours is most appreciated. When our guests provide us feedback, its contents are crucial to our constant drive for perfection. We take immense pride in our services to ensure that all guests have exceptional experiences when they stay with us. Furthermore, I am very happy you were able to enjoy our facilities. I shall revert to my team and acknowledge our success with to your satisfaction. I look forward to welcoming you back to Palace Downtown in the future.Kind regards,Aby AbrahamGeneral Manager

Dear Masaya,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Osuke,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Hiroko,Thanks a lot for your feedback. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Tomoyuki,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear MakiThanks a lot for your feedback. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Kensuke,Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon.Best regards,Aby AbrahamGeneral Manager

Dear Rika,On behalf of my team, I would very much like to thank you for your fine comments.We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors.I look forward to welcoming you back to Palace Downtown.Best regards,Aby AbrahamPalace Downtown

Dear Guest, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Guest, Thank you very much for taking the time to share your feedback with us. We very much value your feedback and we would also like apologies for not being able to impress you in some aspects of your visit. Please be assured that all possible measure are being taken to avoid such disappointing experiences in the future. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Kei, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Guest, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Guest, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Takahiro, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Guest, Thank you very much for your wonderful review. It is a pleasure to know that you enjoyed your stay We look forward to welcoming you back soon. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Guest, Thank you very much for taking the time to share your feedback with us. We very much value your feedback and we would also like apologies for not being able to impress you in some aspects of your visit. Please be assured that all possible measure are being taken to avoid such disappointing experiences in the future. Best wishes, Ahmed ElNawawy General Manager, Palace Downtown

Dear Yoshio, We are thrilled to read that you took away lasting memories of your time spent with us. Thank you so much for your kind words and recognition. We hope that it's not too long before we have the opportunity to welcome you back soon to Palace Downtown. Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear Guest, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated and we are pleased to receive your wonderful comments about our team and services. We look forward to having another opportunity to welcome you back at Palace Downtown. Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear Guest, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated and we are pleased to receive your wonderful comments about our team and services. We look forward to having another opportunity to welcome you back at Palace Downtown. Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear Fujifuji, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated and we are pleased to receive your wonderful comments about our team and services. We look forward to having another opportunity to welcome you back at Palace Downtown. Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are delighted to read that you enjoyed our breakfast offers and the service provided by our team members. We are looking forward to welcoming you in the near future. Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear K.M, Thank you for sharing your feedback. I terribly sorry for the noise disturbance during your stay. Our hotel is undergoing a minor soft refurbishment to enhance its hotel rooms, with works expected to complete by late summer 2020. Once complete, the refurbishments will elevate the luxury experience on offer to guests and maintain the hotel's reputation for delivering palatial luxury in its prestigious Downtown location. Keeping in line with the hotel's commitment to delivering the highest service standards, every effort will be made to minimize noise and disturbance for guests, with hotel services operating as normal. Palace Downtown is excited to share the updates once they are complete. Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear Guest, We are thrilled to read that you took away lasting memories of your time spent with us. Thank you so much for your kind words and recognition. We hope that it's not too long before we have the opportunity to welcome you back soon to Palace Downtown. Be invited to follow us on our Facebook page, Instagram and Twitter @PalaceDowntown to discover the latest updates and specials. Please feel free to share your images with us by using the hashtag #PalaceDowntown Best wishes, Marianne Fitzgerald General Manager, Palace Downtown

Dear Guest, Thank you for your kind review. We are much honored to have been your choice of hotel and delighted to learn that you had a great experience. We will share your encouraging feedback with the entire team. Looking forward to welcoming you back soon.

Dear Guest, Thank you for sharing your wonderful feedback. It is a pleasure to know that you enjoyed your stay. Looking forward to welcoming you back soon to Palace Downtown.

Dear Guest, Thank you for sharing your wonderful review, We are glad that you enjoyed your stay. Looking forward for your next visit.

Dear Valued Guest, Thank you very much for taking the time to post your review about your excellent experience at Palace Downtown. Your compliments for our location, rooms, restaurants and the efforts of my team are highly appreciated, rest assured that this will be shared and will serve as their to motivation in giving our future guest an outstanding guest service. It will be an honor for us to welcome you back again here soon. With my best personal regards, Marianne Fitzgerald General Manager

Dear Yuji, Many thanks for your positive review of Palace Downtown. My team is more than happy to know that you loved our location and enjoyed your overall stay along with the majestic view of Palace Downtown. We hope to see you again soon. With my best personal regards, Marianne Fitzgerald General Manager

Dear Valued Guest, Thank you for sharing this excellent review of your recent stay experience at Palace Downtown. My team is delighted to know that you enjoyed your time with us and we all can't wait to have you back soon. With my best personal regards, Marianne Fitzgerald General Manager

Dear Valued Guest, Thank you for putting Palace Downtown in high regard of providing world-class standards. We are humbled and appreciative of such warm feedback from our guests. We do hope that we will have the opportunity to host you again in the near future With my best personal regards, Marianne Fitzgerald General Manager