Hello Osuman, thank you very much for sharing your detailed feedback. We are truly glad to learn that you have found our location and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Dear シャワーの排水が良くない, We sincerely regret to learn about your experience with the service and we really apologize for the inconvenience. Rest assured that this incident is under investigation your comments have been forwarded to the concerned managers to take the necessary action. We hope you will consider coming back and we will do our utmost to offer you the best service, we are known for! We appreciate your feedback as this allows us to improve further. Should you wish to share further comments, please do not hesitate to contact our hotel directly. Regards,

Dear Valued Guest, Thank you for the time to give a rating and for sharing your experience with us. We do look forward to welcoming you back soon.

Hi.. thank you for sharing your ratings! we appreciate it very much. Kind regards, Deceree - Admin Assistant

Hi..! thanks for sharing your ratings! We appreciate it very much! Kind regards, Deceree - Admin Assistant

Hello, thanks a lot for sharing your feedback about your stay in our hotel with your parents. We appreciate it very much and we are all looking forward to have you again nest time. Best regards, Deceree - Admin Assistant

Hello, thank you for sharing your feedback. We sincerely apologize for the inconvenience that you have faced during your stay with us. We hope you will still consider staying in our hotel and allow us to make it right for you. Sincerely, Deceree - Administrative Assistant

Hello Yumi! Thanks for your review! See you again! Regards, Deceree - Assistant to Executive Office

Dear sid, Thanks you for your review and recent stay. Hope to be able to welcome you back soon. Sincerely, Oliver Kesseler General Manager

Dear Coco,Thank you for taking the time to share your experience about your recent stay with us. I am happy to learn you found the service of our team member to your liking. However, I am sorry to know that you are not satisfied with the breakfast and the stain on the floor.As it is feedback from our valued guests that enables us to improve, we truly appreciate your honest comments. Rest assured that these comments have been shared with the concerned department head for improvement.Hope the above shortcoming will not hinder you from considering a repeat stay with us as we all look forward to welcoming you back to the Hilton Garden Inn Mall of The Emirates, in the not too distant future. Sincerely Oliver kesseler General Manager

THANK YOU, Rina for your posted review. We are glad to learn that you enjoyed your stay with us and giving us a wonderful review specially the service rendered by our team member.Once again thank you so much and we are all looking forward to welcome you again to your future travel. All the best Oliver Kesseler General Manager

Dear Keitaro, Thank you for taking the time to share your experience about your recent stay with us! We are glad to know that you enjoyed your stay with us and we are looking forward to welcome you again to your future visit. All the best Oliver Kesseler General Manager

Dear あっちゃん, THank you for your recent stay with us and for your positive review shared on Expedia. We are delighted to learn of your satisfactio nand appreciate your valuable feedback. Please do stay with us again in the near future. Best regards, Oliver Kesseler General Manager

Dear Guest, We Thank you for your stay with us and for sharing your experience. We value your feedback and whilst it seems that we have not fully met your expectations we appreciate your positive mentions on the cleanliness and the friendliness of our team. We hope to be able to welcome you with us again. Sincerely, Oliver Kesseler General Manager

Hi christopher, thank you for sharing your 5star ratings. We appreciate it very much. Looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai, Mall Avenue

Dear Mehdi, thank you for sharing your feedback. Due to the severe weather in the UAE, many areas in Dubai including our hotel were adversely affected, resulting in operational challenges. Our water system was seriously disrupted, leaving it in a temporarily non-operational condition. Our team together with the local authorities have been working round the clock and we are doing our utmost to rectify this as soon as possible.We understand your frustration over situation however, please allow us to inform that our management team has been very careful in taking a step forward as our guest’s and entire teams safety is still our priority and responsibility. Despite the highly unusual circumstances, we endeavor to ensure that all our guests experience is as pleasant as possible.We hope that you will still consider staying with us again as we all look forward to welcoming you back under better circumstances in the near future.Regards,Nadia NassarGeneral ManagerRegards,Nadia NassarGeneral Manager

Hi John, thank you for sharing your feedback.We are very glad to learn that you have found our location to your liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Dear Jorge, thank you for sharing your feedback. We are truly glad to learn that you have found our location and overall service to your satisfaction and liking. We appreciate your feedback very much and we will make sure to share your feedback to our entire team as well as to our concessionaire. we all look forward to welcoming you back in the future.Best Regards,Hilton Garden Inn Dubai Mall Of The Emirates Team

Hello Omar, thank you for sharing your 5star ratings. We appreciate it very much and looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hello Omar, thank you for sharing your 5star ratings. We appreciate it very much and looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Elio, thank you for sharing your feedback, we are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Oksana, thank you for sharing your 4star ratiing. We appreciate it very much. Looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Jamal, thank you for sharing your feedback. We regret to learn that you have caught us in a difficult situation were a group of tourist is in the lobby and that we were unable to fully meet your expectations. Please allow us to share with that our hotel is for everyone. We hope that you would give us the chance to make it right and allow us to serve you better next time as we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi TAWFIK, thank you for sharing your feedback. We appreciate it very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Hi, thank you for sharing your feedback. Please allow us to share that additional desired item can be requested to our team to check for availability. We appreciate your feedback very much and we hope you will consider staying with us again as we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Umer, thank you for sharing your ratings. We sincerely regret to learn that you have given us the low rating of 2. Should you wish to share additional feedback on how we could improve our service, please do not hesitate to let us know. Sincerely, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi kibeom, thank you for taking a moment to share your experience. We are glad to learn that you found the overall service to your satisfaction and liking. However, if you wish to share additional feedback on how we could improve our service and make our scores 10, please do not hesitate to contact us. We look forward to welcoming you back to our hotel in the future. Sincerely, Hilton Garden Inn Dubai Mall of The Emirates Team

Dear Juan, thank you for sharing your feedback. We are truly glad to learn that you have found our location, overall service and facilities to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel in the future. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Dear Aida, thank you for sharing your feedback. We sincerely regret to learn that you have found our teams overall service unsatisfactory. As we take our guest feedback seriously, we are eager to learn more about the details of your stay and allow us to make it right. Our team strives to achieve excellent service to all our guests all the time and we regret that we were unsuccessful on this particular occasion. We really hope to hear back from you directly, by reaching out to the Front Office Manager and consider staying back to our hotel in the future.Sincerely,Hilton Garden Inn Dubai Mall of The Emirates Team

Hi salah, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Vishnu, thank you for sharing your ratings. We appreciate it very much. Looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates team

Hi Kiyoul, thank you for sharing your ratings. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Sohail, thank you for sharing your 5star rating. We appreciate it very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Hello Véronique, Thank you for sharing your feedback.We are very glad to learn that you have found our location and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Colin, thank you for sharing your ratings. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate it very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Arooj,Thank you for sharing your feedback.We are very glad to learn that you have found our location and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Dear Kenneth, thank you very much for sharing your detailed feedback. We are truly glad to learn that you have found our location and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of The Emirates Team

Thank you for sharing your feedback and for sharing your 4star rating. We appreciate it very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Bhaveet, thank you for sharing your feedback and for sharing your 5star rating. We appreciate it very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Hello Ki, thank you for sharing your ratings. We appreciate it very much. Looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai mall of The Emirates Team

Hi Leni, thank you for sharing your ratings. We appreciate it very much. Looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates Team

Hi Leni, thank you for sharing your ratings. We appreciate it very much. Looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates Team

Hi, thank you for sharing your rating. Should you wish to share additional feedback on how we could improve our service, please do not hesitate to contact us. We look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team

Hi Ammar, thank you for sharing your 5star rating. We appreciate it very much and we all look forward to welcoming you back. Best regards,Hilton Garden Inn Dubai Mall of The Emirates Team

Hi Jorge, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel.Best regards, Hilton Garden Inn Dubai Mall of the Emirates Team

Hi Sohail, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel.Best regards, Hilton Garden Inn Dubai Mall of the Emirates Team

Dear Hocine, Thank you for sharing your feedback. We regret that we were unable to meet your expectations and we apologize for the inconvenience we may have caused you. Please allow us to share that our Engineering team does our regular preventive maintenance to ensure that these issues are avoided. Rest assured that our team would have taken an action as soon as the issue was reported. We hope that you will still choose to stay with us as we all look forward to welcoming you back to our hotel. Sincerely,Hilton Garden Inn Dubai Mall of the Emirates team

Hi Oksana, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel.Best regards, Hilton Garden Inn Dubai Mall of the Emirates team

Dear Sawsan, thank you for sharing your ratings. We appreciate it very much and looking forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team

Hi Jan, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and looking forward to welcome you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team