Dear Toshihisa, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Yoko, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. Thank you for taking the time to share your feedback for your stay. We look forward to welcoming you back in the nearest future.

Dear Jermaine,We are happy to see your 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,Awad AliDuty Manager

Dear Nicholls,Thank you for choosing to stay at DoubleTree by Hilton Dubai Jumeirah Beach and for taking the time to share your feedback with us.Thank you for choosing to stay at DoubleTree by Hilton Dubai Jumeirah Beach and for taking the time to share your feedback with us.We are delighted to hear that you enjoyed your stay at our hotel. It’s wonderful to know that you really liked our location. We take great pride in providing a comfortable and enjoyable experience for all our guests.We cannot wait to welcome you back on your next visit to Dubai! Thank you for choosing DoubleTree by Hilton, and we look forward to creating more wonderful memories with you in the future!Kind Regards,DoubleTree by Hilton Dubai - Jumeirah Beach

Dear Lee,Thank you for sharing your feedback with us. We are happy to hear that you had such a positive experience during your stay at our hotel. It is fantastic to know that you found our staff to be extremely helpful and attentive, and we are glad that you appreciated our great location and well-equipped two-bedroom apartment.We are especially delighted that you enjoyed our pool area. Providing a modern, relaxing space for our guests to unwind is a top priority, and we are pleased that you found it spacious with plenty of sun beds and a lovely big pool.We are honored to be considered your go-to base for future visits to Dubai, and we can not wait to welcome you back!Kind Regards,DoubleTree by Hilton Dubai - Jumeirah Beach

Dear Jerry,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team especially front desk team. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback. At the same time, we noticed from your feedback that we have a scope to improve. Please rest assured that your comments have been taken seriously onboard and we will certainly work on the area required our attention to enhance our guest experience. We look forward to having you in the near future. Best Regards, Awad Ali Duty Manager

Dear Willy, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback. We look forward to having you in the near future. Best Regards, Awad Ali Duty Ma Manager

Dear Merve, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay Nikolov Front Office Manage

Dear guest, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Aisha,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach. We are delighted to know that you have enjoyed your stay with us, and everything was up to par with your expectations. We look forward to having you in the near future. Best Regards Awad Ali Duty Manager

Dear Talha,Thank you for taking the time to share your experience at DoubleTree by Hilton Dubai Jumeirah Beach. It's wonderful to read that your overall experience was positive. At the same time, I deeply apologize if you felt our team was not as accommodating as you had hoped. Please know that we strive to ensure all our guests feel welcome and comfortable. However, it's important that our team provides the best possible service while also adhering to our hotel policies for the safety and fairness of all guests. We understand that sometimes this commitment to policy can seem strict, and we apologize if this negatively impacted your stay. Your feedback is invaluable, and we will look into ways we can maintain our standards while also making sure our guests feel supported and looked after.Once again, thank you for sharing your feedback. I hope we will have another opportunity to welcome you back in the future and provide an experience that exceeds your expectations. Best Regards,Elif YazogluGeneral Manager

Dear Vikash, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Claudio, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Nesa,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Gurvinder, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Ian, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Arbi, I appreciate you taking the time to share your feedback for the recent stay with us. We value your feedback, and it is with regret to learn that we were unable to exceed your expectations on this occasion. We are currently in process of investigating the matter in full as your feedback is important to us. However, I sincerely apologize for the issues you experienced, and I hope to make this right. We look forward to having you staying with us again in the future for an improved experience and to show you we can do better. Kind Regards, Nikolay Nikolov Front Office Manager

Dear Farhanah, thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team especially Pradeep. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback. We look forward to having you in the near future. Best Regards, Nikolay Nikolov Front Office Manage

Hello, Sylvian. We appreciate you taking the time to tell us about your recent stay at our hotel. We take great pride in offering genuine hospitality, so it is encouraging to hear that you had a good encounter with our personnel. We appreciate your feedback, and we regret that we fell short of your expectations and that the renovation of our swimming pool had a negative effect.I sincerely hope to have the opportunity to have you stay with us again in the future, to show you we can do better. If there’s anything we can help you with during your next visit, please don’t hesitate to let me know.Kind Regards,Nikolay NikolovFront Office Manager

Dear Dennis, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Zaher,Thank you for choosing DoubleTree by Hilton Dubai Jumeirah Beach and for sharing your review following your recent stay with us. Guest satisfaction has always been on the top of our priority list and I regret that you have been left with the wrong impression.Firstly, please allow me to apologize for the inconvenience caused to you. We are renovating our pool and garden throughout the summer to make our hotel an even more inviting atmosphere for our guests to relax and enjoy. We have been communicating this information with all our guests since the past 3 months and also, all booking channels reflect this information as well. However, I'm surprised to read your comment that you were not made aware about it prior to check-in. Also, in order to cater to our guests needs, we have made the best alternate arrangements within the vicinity, for all our guests who would like to swim, if they wanted more options other than accessing our private beach.Secondly, I take comments received from our guests very seriously as I care deeply about them and want to provide the most comfortable experience. Communication is an integral element for us where we hold our team to the highest standards, and regret that we didn’t exceed those expectations. Please rest assured that your feedback has been shared with the concerned departments for necessary action to enhance our guest experience. I sincerely hope to have the opportunity to have you staying with us again in the future to show you we can do better. If you have other concerns or additional feedback, please don’t hesitate to reach out to me as I personally remain available for any assistance.Kind Regards,Nikolay NikolovFront Office Manager

Dear Kishan, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Aaron, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Alexander,Thank you for sharing your feedback on our property. We would like to learn more about your experience and the reason for the score you've provided. Please do let us know your contact details, we would like to contact you back and hear from you.Best Regards,Nikolay NikolovFront Office Manager

Dear Thorsten,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Eric, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Jaswant,Thank you for taking the time and responding to our questionnaire. We are delighted to learn that you enjoyed your stay with us. We pride ourselves on our personalized, friendly, and reliable service, and we are so glad that you were able to experience this firsthand. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback.We look forward to having you and your family with us again in the near future.Best Regards,Nikolay NikolovFront Office Manager

Dear Manuel, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage

Dear Guest, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Joseph, Greetings from Doubletree by Hilton Dubai Jumeirah Beach.Thank you for taking the time to share your review with us and for letting us know how much you enjoyed the stay. I take the feedback we receive from our guests very seriously and I regret to hear about the room was not ready upon arrival and have to wait for 30min. We care deeply about our guests and want to provide the most comfortable stay possible. Please rest assured that your comments have been taken seriously onboard with a corresponding rectifying action plan to enhance our guest experience. On a brighter note, I am very grateful that you have given us a high overall score and recognized our team as they are our most valuable asset. I sincerely hope to have the opportunity to have you and your family stay with us again in the future to show you we can do better. Best Regards, Nikolay NikolovFront Office Manage

Dear Elizabeth, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay Nikolov Front Office Manage

Hi Mohamed, Thank you for the time to give a rating and for sharing your experience with us. We are looking forward to welcoming you back to our hotel. Best regards, Nikolay Nikolov Front Office Manager

Dear Razika, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay Nikolov Front Office Manage

Dear Marc, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay NikolovFront Office Manage

Dear Guests, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Luke, Thank you for the time to give a great rating and for sharing your experience with us. I am happy to hear that your stay was up to your expectations and you had an amazing time with your family in our hotel. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach in not so distant future. Best Regards, Nikolay Nikolov Front Office Manager

Dear Salima,Greetings from Doubletree by Hilton Dubai Jumeirah Beach.Thank you for taking the time to share your review with us and for letting us know how much you enjoyed the stay. I take the feedback we receive from our guests very seriously and I regret to hear about the water leakage on the floor. I hope the fast action from our team meets your expectations and the issue has been rectified in a proper time frame. We care deeply about our guests and want to provide the most comfortable stay possible. Please rest assured that your comments have been taken seriously onboard with a corresponding rectifying action plan to enhance our guest experience. On a brighter note, I am very grateful that you have given us a high overall score and recognized our team as they are our most valuable asset.I sincerely hope to have the opportunity to have you and your family stay with us again in the future to show you we can do better.Best Regards,Nikolay NikolovFront Office Manager

Dear guests, Greetings from Doubletree by Hilton Dubai Jumeirah Beach. My team and I are genuinely focused on wanting to create the best experience possible for our guests, I regret to acknowledge of your dissatisfaction with the arrival experience was handled by our team which eventually made your stay less than satisfactory. I can assure you that this is not the usual feedback we receive from our guests, I truly appreciate receiving your comments, as this type of feedback will definitely help us in improving our services. please accept my sincere apology. On a brighter note, I would like to thank you for recognizing our restaurant team, as our team is the most valuable asset we have; and they were delighted to see when we shared your positive comments. I totally understand your position towards our hotel based on your recent experience, but as a Hilton company, we appreciate your loyalty and I personally remain available as well for any assistance, even though your first stay with us was not as expected, I hope we will have another opportunity to welcome you back one day. Best Regards, Nikolay Nikolov Front Office Manager

Dear Alexander, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Hi Sabrina, Thank you for the time to give a rating and for sharing your experience with us. We are looking forward to welcoming you back to our hotel. Best regards, Nikolay Nikolov Front Office Manager

Dear guests,Greetings from Doubletree by Hilton Dubai Jumeirah Beach.My team and I are genuinely focused on wanting to create the best experience possible for our guests, I regret to acknowledge of your dissatisfaction with the arrival experience was handled by our team which eventually made your stay less than satisfactory. I can assure you that this is not the usual feedback we receive from our guests, I truly appreciate receiving your comments, as this type of feedback will definitely help us in improving our services. please accept my sincere apology. On a brighter note, I would like to thank you for recognizing our restaurant team, as our team is the most valuable asset we have; and they were delighted to see when we shared your positive comments.I totally understand your position towards our hotel based on your recent experience, but as a Hilton company, we appreciate your loyalty and I personally remain available as well for any assistance, even though your first stay with us was not as expected, I hope we will have another opportunity to welcome you back one day.Best Regards,Nikolay NikolovFront Office Manager

Dear Mehdi, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel in not so distant future. Best Regards, Nikolay Nikolov Front Office Manage

Dear Ruth, thank you for sharing your feedback on our property. We would like to learn more about your experience and the reason of the score you've provided. Please do let us know your contact details, we would like to contact you back and hear from you.

Dear Jamal, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager

Dear Furqn, Thank you for the time to give a great rating and for sharing your experience with us. We do look forward to welcoming you back to Doubletree by Hilton Dubai Jumeirah Beach soon. Kind Regards, Nikolay NikolovFront Office Manager

Hi Peter, Thank you for the time to give a rating and for sharing your experience with us. We are looking forward to welcoming you back to our hotel. Best regards, Nikolay Nikolov Front Office Manager

Dear Knut, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us great feedback. We are truly heartened to know that you enjoyed your stay with us. We take pride in providing a genuine sense of hospitality, so it is wonderful to read that your experience with our team members was a positive one. We will be sure to share your kind words with all of them! We look forward to welcoming you all back to our property for another exceptional stay should you plan your next trip to Dubai - please let me know if we can assist with booking and arrangements. Best Regards, Nikolay NikolovFront Office Manager