Dear Akiyasu, thank you very much for your visit and for reviewing your stay. We are pleased to learn that you enjoyed your stay with us. We hope you will come back and visit us again. Best regardsSusann StarkeGeneral Manager

Dear Mr. Hisanobu, thank you very much for your great review and for being our guest once again. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsSusann StarkeGeneral Manager

Dear guest, thank you very much for being our guest and for your feedback. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you for your stay in our hotel and for your kind words. We are wondering because of your negative awarding points. If there anything, we can do better for our guest satisfaction please let us know. We are looking forward to welcome you back to our hotel anytime in the future. Best regards Heidrun Waschhausen General Manager

Dear Mr. SHUNTARO, Thank you for your kind words about your stay at our hotel. We will be happy to welcome you back to Steigenberger Hotel de Saxe in the future. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for your feedback. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for being our guest and for your feedback. We are very happy to hear you enjoyed staying with us. The Christmas time in Dresden is impressive and can only be recommended. We will be happy to welcome you back to Steigenberger Hotel de Saxe in the future. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for reviewing your stay. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear Guest, thank you very much for your visit and for reviewing your stay. We are very happy to hear you enjoyed staying with us. We are looking forward welcoming you back at Steigenberger Hotel de Saxe at the next time you will visit Dresden. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for your feedback. We are very happy to hear you enjoyed staying with us. We are looking forward to welcoming you back to our Steigenberger Hotel de Saxe when you are back to the heart of Dresden. Best regards Heidrun Waschhausen General Manager

Sehr geehrter Gast, Herzlichen Dank, dass Sie unsere Gäste waren und sich die Zeit für eine Bewertung genommen haben. Es freut uns sehr, dass Sie mit unserem Service zufrieden waren. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt in Dresden wieder in unserem Haus willkommen heißen zu dürfen. Mit herzlichen Grüßen Heidrun Waschhausen General Manager

Dear リチャード, thank you very much for being our guest and for taking the time for a feedback. We are very sorry that the room cleaning hasn't worked this day in the usual way. You are absolutely right, this should not happen at all. We already spoke with our housekeeper in order to prevent such mistakes in future. Please accept our apology for the inconveniences caused. We would be pleased to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit in our hotel and for this great review. We are happy to learn that you spent a great time with us and hope to welcome you again during your next trip to Dresden. Best regards Heidrun Waschhausen General Manager

Dear Mr. Tetsuo, thank you very much for your visit in our hotel and for this great feedback. We are happy to learn that you spent a great time in Dresden and hope to welcome you again during your next trip to Dresden. Best regards Heidrun Waschhausen General Manager

Dear sh, thank you very much for being our guest and for reviewing your stay. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager

Dear PONPON, thank you very much for this great review and for choosing our hotel for your visit in Dresden. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for this great review. We are pleased to learn that you spent a great time with us. We hope you will come back and visit us again. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for being our guest and for your feedback. We are happy to learn that you spent a great time with us. We hope you will come back and visit us again. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your review and for being our guest. We are pleased to learn that you enjoyed your stay wih us and hope to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager

Dear Hanahana, thank you very much for being our guest and for reviewing your stay. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for reviewing your stay. We are pleased to learn that you spent a great time with us. We hope you will come back and visit us again. Best regards Heidrun Waschhausen General Manager

Dear guest, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager

Dear Mr. Kimura, thank you very much for being our guest and for reviewing your stay. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager

Dear TURBO, thank you very much for your review and for your visit. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for your review. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear くま, thank you very much for being our guests and for reviewing your stay. We are pleased to learn that you enjoyed your stay with us and in Dresden. We hope you will come back and visit us again. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for your review. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear Mr. mamo, thank you very much for being our guest, thank you for taking the time for a review. We are very sorry to learn that you felt to be not informed correctly upon check-in and that obviously there was a misunderstanding due to a language barrier. We want to assure you that this is not our policy at all. Of course we will evaluate your hint with the employee. In addition we will take the opportunity to plan a training for our reception team. Please accept our apology for the inconveniences caused. We hope to get another opportunity to welcome you again and to show that we can do better. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for reviewing your stay. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear Minoru, thank you very much for being our guest and for reviewing your stay. We are pleased to learn that you enjoyed your stay with us and in Dresden. We are already looking forward to welcome you again at the Steigenberger Hotel de Saxe. Best regards Heidrun Waschhausen General Manager

Dear CHI, thank you very much for your visit and for your review at Expedia. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear Mrs. Island Cat, thank you very much for being our guest and for reviewing our hotel. We are pleased to learn that you enjoyed your stay with us. Regarding our cosmetic products we are very sorry - Steigenberger does not offer this cosmetic line for sale. Please do not hesitate to ask our housekeeper next time - she certainly can offer you a solution. We would be happy to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for reviewing our hotel. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for your visit and for your review at Expedia. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear Kazumasa, thank you very much for your visit and for your review. We are happy to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear guest, thank you very much for visiting our hotel and for reviewing us. We are happy to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager

Dear Mr. しろさん, it is great to learn that you had an excellent stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon again. Best regards Heidrun Waschhausen General Manager

Dear Mr. kurobekun, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager

Dear guest, it was our pleasure to have been able to welcome you at our hotel. We read your comment and thank you for your constructive criticism which gives us the chance to further improve our service. We deeply regret that obviously there were difficulties in communication at the front desk. We already shared your hint with the front office manager, who will take appropriate measures. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards, Heidrun Waschhausen General Manager

Dear guest, it was our pleasure to have been able to welcome you at our hotel. We are very sorry to learn that you were not satisfied with the WiFi offered. Your suggestions are greatly appreciated and have been already forwarded to the appropriate departments. We would like to inform you, that Steigenberger is already discussing improvements with the supplier. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards, Heidrun Waschhausen General Manager

Dear guest, it was our pleasure to have been able to welcome you at our hotel. We read your comment and thank you for your constructive criticism which gives us the chance to further improve our service. We are very sorry to learn that you were not satisfied with our sumptuous breakfast buffet. We also offer a continental breakfast for 13 € per person and day - maybe this could be an option for your next visit? We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Sincerely yours, Heidrun Waschhausen General Manager

Dear Mr. リチャード, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager

Dear guest, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment at Hotels.com. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager

Sehr geehrte Anke, ich danke Ihnen herzlich, dass wir in Dresden Ihr Gastgeber sein durften sowie für Ihr schönes Feedback. Es ist schön zu wissen, dass Sie Ihren Aufenthalt genossen haben und wir unseren Beitrag dazu leisten konnten. Vielen Dank auch für die uneingeschränkte Empfehlung unseres Hauses an dieser Stelle. Es war uns eine Freude, Sie als Gäste zu haben und ich hoffe, Sie bald wieder bei uns begrüßen zu dürfen. Bis dahin nur das Beste für Sie! Freundliche Grüße, Susann Starke, General Manager