8/10 (良い)
Zineddine
家族旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Recently I spent five days at the Seable Hotel with my wife, brother, and niece. We booked three rooms: two through Expedia and one directly on the Seable website.
While the two Expedia reservations were confirmed as double occupancy, one room turned out to be a single. There was also a minor issue with the direct reservation. Despite paying for my niece's room in full with my credit card during booking, a "no pay" note was left there. This caused some initial awkwardness, as my brother and niece were my guests on this trip. Despite these initial issues, I was very impressed with the professionalism and understanding of the staff. Once I explained the situation, they addressed it promptly.
Overall, the Seable Hotel is a wonderful resort for a relaxing getaway. Having traveled extensively, I can confidently say it was one of my best stays. The resort offers a simple charm, with a focus on cleanliness, delicious food, generous drinks, and amazingly friendly and professional staff.
Since I enjoyed my stay and plan to return, I'd like to offer some constructive feedback on two minor points:
1. Housekeeping Schedule: The timing of cleaning activities in some areas seems inconvenient. Specifically, mopping large amounts of water near the breakfast area at 8:00 AM creates an obstacle for guests, particularly elderly patrons.
2. Guest Recognition: As a Tunisian living in the US for over 40 years, I noticed a lack of equal treatment for local guests on a few occasions. I experienced s
Zineddine
2024 年 5 月に 4 泊滞在