スリランカの温泉のあるホテル

「The manager and staff were super nice which is really what made our stay. They went over and beyond to make us comfortable. The facilities are average but some of it does need an update as the A/C units are really loud and the curtains aren't in great condition. Also the Wi-Fi didn't work in the rooms and so to use Wi-Fi you need to go to the common area which in the evenings gets a TON of mosquitoes so that wasn't idea. But the pool was nice and landscaping was well-maintained. 」

「Terrible experience. Terrible customer care. The hotel was shut and they refused to refund me. We (my wife and my 4 year old child) arrived at the location and the gate was shut. The nice lady who was at the hotel (we were unable to speak to her in the local language) did not let us through the gate then called someone who told me that the hotel was under refurbishment hence shut. He actually suggested us to book an hotel nearby. I called the German number associated with the hotel and another...