2/10 (非常に不満)
Eric
カップルで旅行
2024 年 5 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is in need of some TLC. I’m sure the staff is doing what they can but our room was filthy. All the linens were stained pillows/ cases, blankets and sheets. The coffee pot that’s located in the bathroom had parts on the floor. The shower had mold in it all around the top. You could see the streaks on the mirror from where they cleaned it but they missed the pimple residue on one side. I went to the desk and asked for new linens and was given more stained ones. It was late and didn’t have any choice but to stay so we stopped at a Walmart a got a set of sheets. When we spoke to the desk the next day we were told we would have to talk to a manager when they came in at noon and we were on vacation so we didn’t have that kind of time. We ended up booking another hotel for the night. We were not reimbursed or discounted for not staying the second night.
Eric
2024 年 5 月に 2 泊滞在