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ハイアット プレイス ペーニャ ステーション / デンバー エアポートの口コミ

3 out of 5
ハイアット プレイス ペーニャ ステーション / デンバー エアポート
6110 NORTH PANASONIC WAY, Denver, CO

口コミ

9.2

とても素晴らしい

評価 10 - 1364 件の口コミ中 998 件が非常に良い" "
評価 8 - 1364 件の口コミ中 207 件が良い" "
評価 6 - 1364 件の口コミ中 69 件が普通" "
評価 4 - 1364 件の口コミ中 35 件が不満" "
評価 2 - 1364 件の口コミ中 55 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

KAZUYA

家族旅行
良かった点 : 清潔度、スタッフとサービス
比較的リーズナブルな価格、何よりもRTDの駅からすぐ、空港からのシャトルバスもあって良好。 ただ宿泊した部屋は、バスルームの扉が固くてしまらない、バリアフリー専用だったせいかシャワーの水が外に流れるなど使いにくいところがあった。
2024 年 3 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you so much for your feedback,we greatly appreciate it! We hope to see you again in the future on your next visit to Denver!:)

10/10 (非常に良い)

Atsuko

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 11 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2023 年 11 月 16 日)
Thank you so much for your feedback, it is very much appreciated. We hope to see you again in the future! :)

8/10 (良い)

SEIICHI

2023 年 2 月に 1 泊滞在
Ashley Veatch - Front Office Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Hello and thank you for taking the time to provide us with such a high rating regarding your stay with us here at Hyatt Place Pena Station/Denver Airport. We look forward to welcoming you again soon!

2/10 (非常に不満)

Joseph

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
I paid for a king bed and got stuck with 2 queen beds and the thing behind the desk was an arrogant that didnt want to do ITS job When i pay for a king bed i expect a king bed. I should be compensated for this
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

vincent

カップルで旅行
気になった点 : スタッフとサービス
Unqualified employ working the night shift made us feel unsafe. Did not have any qualities of customer service. Took to long to open main door, while we waited outside in the freezing cold, and wide open area
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kamesha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I absolutely loved this property! Outside of not knowing that the shuttle stops running at a certain time, everything else was great. I would definitely recommend this location to family and friends.
2024 年 5 月に 3 泊滞在

8/10 (良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast is only ok. Coffee is bad, but i suppose that helps the Starbucks in the lobby
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jadin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Magdalena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente servicio. Excelente atención.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Maxim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
New property. Everything was great!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Peter、San Diego

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice new hotel. Really pleasant front desk staff
2024 年 5 月に 1 泊滞在

6/10 (普通)

Ashton

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very clean, new and nice. The staff was amazing. But, you can hear EVERYTHING that goes on around you. The building is not very soundproof as some hotels are. Every toilet flush, every alarm going off above, below & beside, was heard. Very nice place and very conveniently located, but for a peaceful nights sleep before a long day of traveling, this was not it.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Motilal

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
There was no staff for the breakfast service. When asked for hot water for the tea the excuse was we are closing in ten minutes Bathroom did not have a toilet roll holder. Disappointed.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Alex

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A little airport gem. New, bright, clean, and friendly. The restaurant bar has great options to share and solo. I totally endorse the hummus plate!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall the hotel was very good except there was no hair dryer in the room made it seem unacceptable!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Arianna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Highly recommend this hotel, we loved it!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Emil

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We liked that the property was clean and updated. We also loved the Starbucks in the lobby.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 5 月に 1 泊滞在

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Reneka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean
2024 年 3 月に 1 泊滞在

8/10 (良い)

Terence、Wesley Chapel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The guy who greeted us in the nuggets jersey was awesome. Super friendly.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、施設のコンディションと設備
Wonderful staff, nice property
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Shelley

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Julio

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Keith、Dochester

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice bar, clean hotel
2024 年 4 月に 2 泊滞在

6/10 (普通)

Melissa、Chittenango

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Overall the facility was clean and well maintained the room was nice enough; I booked a double queen suite with a pull out bed as I was travelling with my 3 children; a 2 month old, 2 year old and 13 year old. My dissatisfaction was almost completely with the hotel shuttle. We were told to be downstairs by 4 am for our shuttle. We arrived at 357 and the receptionist immediately yelled at us asking if we were there for the shuttle and when we said we were she began scolding us and telling us to get on NOW. I was going as quickly as I could considering my toddler, newborn, luggage and car seat. When we got to the shuttle the driver started THROWING our bags in the back. We left the property at 401. I asked the driver what time we were supposed to be there since they seemed so angry. She didn’t answer me or speak to me at all. When we got to the airport she still refused to speak or answer me. I certainly meant no disrespect or cause anyone to be late, but her poor attitude and treatment will deter me from ever staying there again despite my usual loyalty to that hotel.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

JEFFERY

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在

8/10 (良い)

Natia

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Nice & quiet. For the most part clean. But didn’t like the early check in fee. Staff was okay.
2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

aneta

2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your feedback, it is greatly appreciated! We hope to see you again on your next trip to Denver:)

10/10 (非常に良い)

Faniel

2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your feedback, it is greatly appreciated! We hope to see you again on your next trip to Denver:)

2/10 (非常に不満)

Marcus

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your feedback, it is greatly appreciated! We hope to see you again on your next trip to Denver:)

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wow, real breakfast with fresh fruit, good coffee,along with a Starbucks in the lobby for the cup to go. Front desk agent was efficient, informative and friendly. Check in was easy. Good security measures throughout hotel.
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Brian,We are delighted to hear about your positive experience during your recent stay at our hotel. Your feedback is truly appreciated as it helps us understand what we are doing well and where we can continue to excel.It brings us great joy to know that you enjoyed our breakfast offerings, including the fresh fruit and good coffee. Providing a satisfying breakfast experience is important to us, and we are thrilled that you found it to your liking. Your mention of the Starbucks in the lobby for a cup to go is also noted, and we are pleased that this added convenience contributed to your stay.We are also glad to hear that you had a positive interaction with our front desk agent. Ensuring efficient and friendly service at check-in is a top priority for us, and we are happy that our team member was able to provide you with the information you needed and make your check-in process easy and smooth.Your comment about our security measures throughout the hotel is also greatly appreciated. The safety and security of our guests are paramount to us, and we are continuously implementing measures to ensure a secure environment for all our guests.Thank you once again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know.Warm regards,Amaya Bustillos

10/10 (非常に良い)

Helen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to train station, has free airport shuttle and free buffet breakfast.
2024 年 3 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Helen,Thank you for taking the time to share your recent experience at our hotel. We are thrilled to hear that you had a good stay with us!Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations during your time with us. Providing a memorable and enjoyable experience for our guests is what motivates us every day, so it is truly gratifying to receive your positive feedback.We hope that you were able to take full advantage of the amenities and services we offer and that you felt comfortable and well taken care of throughout your stay.Should you find yourself in [Location] again in the future, we would be honored to welcome you back for another exceptional stay. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Warm regards,Amaya Bustillos

10/10 (非常に良い)

Sherrie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was nice and had everything we needed. A Starbucks and bar in the lobby!
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Sherrie,Thank you for taking the time to share your recent experience at our hotel. We are thrilled to hear that you had a good stay with us!Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations during your time with us. Providing a memorable and enjoyable experience for our guests is what motivates us every day, so it is truly gratifying to receive your positive feedback.We hope that you were able to take full advantage of the amenities and services we offer and that you felt comfortable and well taken care of throughout your stay.Should you find yourself in [Location] again in the future, we would be honored to welcome you back for another exceptional stay. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Warm regards,Amaya Bustillos

8/10 (良い)

Markus

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel itself is very nice, the room was big, we really enjoyed spreading out after a long flight. Free shuttle service to/from the airport is a big plus because otherwise there isn't any other way to get around unless you have a car. The nearest restaurants are a 20 minute walk away and it's $9 to Uber to them. We opted for the hotel restaurant which actually was pretty good. Breakfast buffet was pretty decent also.
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Shelly

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect placefor rtd transit. And place was very clean and outstanding servce
2024 年 4 月に 2 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

6/10 (普通)

Ava

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Hanna

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place is special in terms of hospitality, uniqueness, and atmosphere. I’d like to come back someday
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.

6/10 (普通)

Meriah

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
This is a fine hotel to stay at for a night before/after the airport. We had multiple issues with minor things—keys not working, wrong room numbers being given, etc, but nothing egregious. The morning desk staff was efficient, friendly and generous. Our room was clean but had hairs scattered throughout, and our “accessible” room was not accessible at all. An accessibility audit would be beneficial. The airport shuttle was right on time—be prepared for a very packed ride.
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.

8/10 (良い)

Beverly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved everything. Only thing misssing is a hot tub.
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 (非常に良い)

Evelin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.

8/10 (良い)

Kate

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.

10/10 (非常に良い)

Cara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is very clean. It is in the perfect location from the airport train, only a 3 minute walk.
2024 年 4 月に 1 泊滞在
Amaya Bustillosからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.

10/10 (非常に良い)

Ruben

2024 年 4 月に 1 泊滞在