ロビー

フェアフィールド イン & スイーツ バイ マリオット デンヴァー チェリー クリークの口コミ

2.5 out of 5

口コミ

7.4

良い

評価 10 - 1004 件の口コミ中 319 件が非常に良い" "
評価 8 - 1004 件の口コミ中 306 件が良い" "
評価 6 - 1004 件の口コミ中 178 件が普通" "
評価 4 - 1004 件の口コミ中 112 件が不満" "
評価 2 - 1004 件の口コミ中 89 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.0/10

設備とサービス

7.2/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Arata

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 13 日)
Thanks for sharing this perfect rating, Arata!We're thrilled to hear you enjoyed your stay at Fairfield Inn & Suites Denver Cherry Creek! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 (非常に良い)

TAKESHI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 24 日)
Takeshi, thank you for giving Fairfield Inn & Suites Denver Cherry Creek a perfect rating. We're thrilled you had such a positive stay and we look forward to having you back as our guest in the future.

8/10 (良い)

Nicole

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
the elevator wasn't working the first night we got there, had to climb up 9 flights of stairs
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Nicole, we're grateful you chose to stay at Fairfield Inn & Suites Denver Cherry Creek. We're sorry to hear about the inconvenience you experienced in relation to the lift. Our team remains dedicated to continuous improvements and we hope your future visits will surpass expectations.

10/10 (非常に良い)

Warren

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great stay
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Warren, thank you for sharing your positive experience at the Fairfield Inn & Suites Denver Cherry Creek. We're thrilled you enjoyed your stay and look forward to welcoming you again in the future.

10/10 (非常に良い)

Steve

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It is a very well kept hotel, but it’s not hard to see the age of the hotel in the rooms and parking garage. I will definitely stay here again for business, but I would likely stay somewhere else for occasions.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Steve, we're pleased to know that you found the Fairfield Inn & Suites Denver Cherry Creek well-maintained and suitable for your business stays. Your observation about the character of the rooms and parking area is duly noted. We'll certainly make ongoing efforts to ensure every guest experience meets their unique needs, whether for business or leisure. We look forward to welcoming you back for your next business trip.

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Alexander, thank you for highlighting the ideal location of the Fairfield Inn & Suites Denver Cherry Creek. We're delighted that you found it convenient and hope to see you again soon!

6/10 (普通)

Candace

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was great but it was really run down and the bed was TERRIBLE! Also for being a non smoking facility the pot smell was awful. I guess that’s what we get for being in Denver on 4/20.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Candace, we appreciate your feedback, and we're glad to know our team members made a positive impression. We're sorry to hear that some aspects of your stay didn't meet your expectations especially regarding room comfort and the smell issue you faced. Your concerns will certainly be addressed and we aim to provide superior accommodations for all our guests. We hope for another chance to exceed your expectations in the future.

10/10 (非常に良い)

Kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a great stay at the hotel.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Kimberly, it's delightful to hear you enjoyed your visit to Fairfield Inn & Suites Denver Cherry Creek. We're thrilled you had a fantastic stay and we'd love the opportunity to welcome you back in the future!

6/10 (普通)

Latasha

The elevators kept gettin stuck and it took to long to come.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Latasha, we acknowledge your comments about the potential delays caused by the elevators. We assure you that efficiency and the comfort of our guests are of utmost priority and any problem that jeopardizes these is treated seriously. Rest assured, we will look into this to ensure an improved experience in the future.

4/10 (不満)

Pamela

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The driveway is tiny and hard to navigate. The rooms are old, small and smelly. The furniture is scratched and has holes in it. You are not able to access the shower with the bathroom door open and the tub is rusty and dirty. Definitely a 2-3 star place.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Pamela, we appreciate your feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. Rest assured, we'll take your comments into account and will strive to improve the areas you felt required attention. On your next visit, we hope we can meet, and indeed surpass, the experience you were hoping for.

6/10 (普通)

Craig

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 10 日)
Craig, your feedback is appreciated though detailed comments would help us understand on what to improve. We hope on your next stay, you may have a more satisfying experience.

8/10 (良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff great, clean and quiet
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Patricia, we're delighted to learn that your stay at Fairfield Inn & Suites Denver Cherry Creek proved enjoyable. We're glad that our team members' services met your approval and that the cleanliness and peacefulness of the surroundings enhanced your experience. Looking forward to your return.

8/10 (良い)

Victor

2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Angela

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The shower had a used band aid on the wall. The hotel was not clean. The curtains were ripped. The air conditioner was not cooling.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Angela, we deeply regret to hear about the unsatisfactory condition of your room, including the used bandage left in the shower. We pride ourselves on maintaining a high standard of cleanliness, so your comments truly concern us. Furthermore, we understand how disappointing it can be to have an air conditioner that isn't performing effectively. We value your feedback and it will be shared with our facility management and housekeeping teams to ensure these issues are promptly addressed. Thank you for bringing this to our attention. We hope for an opportunity to provide you with a better experience in the future.

10/10 (非常に良い)

Katie Nicole

2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Katie, thank you for this perfect score on Expedia! The team at Fairfield Inn & Suites Denver Cherry Creek is thrilled you had a great experience. We're eager to welcome you back for another stay soon.

10/10 (非常に良い)

Keri

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 8 日)
Keri, it's fantastic to hear that your stay at Fairfield Inn & Suites Denver Cherry Creek met your expectations! We truly appreciate your high rating. The entire team hopes to welcome you back in the future.

10/10 (非常に良い)

Nicolette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Nicolette, it's wonderful to hear that everything met your expectations at Fairfield Inn & Suites Denver Cherry Creek. We truly appreciate you choosing us for your stay and look forward to your next visit.

2/10 (非常に不満)

Samira

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
Samira, it's concerning to receive your rating. Your feedback is crucial in helping us improve our services. Please reach out to us at your earliest convenience.

6/10 (普通)

Amanda

気になった点 : 清潔度
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for sharing your feedback, Amanda!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

6/10 (普通)

Kathleen、Edmonds

家族旅行
良かった点 : スタッフとサービス
Great seevice but property is pretty dated
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Kathleen, thank you for your insightful comments. We're glad to hear you found our service commendable. Regarding your comment about the property, we understand that everyone has their unique taste and preferences. We aim to maintain a balance between comfort and a classic ambiance. We hope during a future visit, our hotel's style might grow on you.

10/10 (非常に良い)

Lois

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was professional, helpful, and available. Continental breakfast was great. Cleaning staff was timely and thorough.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Lois, we're thrilled you had an exceptional experience at Fairfield Inn & Suites Denver Cherry Creek. We're particularly pleased to know that our diligent team and high-quality breakfast stood out to you. Thank you for recognizing the punctuality and thoroughness of our housekeeping team. Your kind words are greatly appreciated and we look forward to your next visit.

8/10 (良い)

Jessica

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. The staff was helpful and very kind!
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Jessica, thank you for sharing your wonderful experience at the Fairfield Inn & Suites Denver Cherry Creek. We're delighted to hear that the convenient position of the hotel enhanced your stay. Equally, it's important to us that our team members offer helpful and friendly service. We're thrilled that was your experience. We hope to welcome you back again soon.

10/10 (非常に良い)

Richard L.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stay here a couple times a year, always reliable.
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 24 日)
Richard, thank you for your loyalty to Fairfield Inn & Suites Denver Cherry Creek. We appreciate your recognition of our consistent quality and look forward to the continuing to be your choice of stay in Denver in the future.

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was very friendly nice and prompt. She was very knowledgeable about every questions i had
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Sarah, it's wonderful to hear about your positive experience at Fairfield Inn & Suites Denver Cherry Creek. We pride ourselves on our friendly and efficient team members at the front desk, and we're pleased that they could provide you with well-informed responses to your inquiries. Thank you for sharing your experience and we hope to see you again soon!

10/10 (非常に良い)

Brad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was very pleasant and nice sized. Decent amount of amenities. More like a small sized apartment with the bedroom having its own separating door.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 14 日)
Brad, thank you for sharing your positive experience at Fairfield Inn & Suites Denver Cherry Creek. We're thrilled that you found our rooms to your liking, complete with a host of amenities, and that you enjoyed the separate bedroom setup, akin to a cozy apartment setup. It is always our goal to provide a comfortable and convenient stay. We appreciate your kind words and look forward to welcoming you back in the future.

6/10 (普通)

Siri

良かった点 : スタッフとサービス
For the price, this is a decent place to stay. Parking garage seemed secure for $10 a night. The area seemed just fine. It’s a little noisy at night with the traffic. Breakfast options were decent.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 12 日)
Siri, it's good to hear that you found the securitized parking and our meal offerings to be of value. We're sorry to hear that you found the noise levels less than optimal. We continuously strive for improvements and your feedback is essential in reaching that goal. Don't hesitate to share any specific issues you had during your stay on your next visit; our team members are always ready to help make your stay more comfortable.

4/10 (不満)

karen

家族旅行
気になった点 : 施設のコンディションと設備
The building needs updating badly (chip in tub, old wallpaper etc) and the area was a little sketchy but staff was friendly and it served its purpose
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 5 日)
Karen, we appreciate your feedback. It seems like certain elements met your expectations, such as our friendly team members. It's regrettable to hear other aspects such as the decor and surrounding area gave you pause. We're constantly striving to update and refine our property to better serve our guests. Your comments will certainly help in guiding these improvements.

6/10 (普通)

Emma

出張
Breakfast was served until 9:30am I called at 9:33am and asked for the yoghurt. I was refused There are only two small elevator One was broken. People had to wait for over 20mun to get an elevator.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 5 日)
Emma, your experience at the hotel is essential to us and we appreciate your input. We're sorry to hear that your request for breakfast just after our service time wasn't met and that you faced delays due to an elevator issue. It’s our aim to deliver seamless service, and we’ll certainly look into these aspects. Thank you again for sharing your feedback.

6/10 (普通)

Kristin

出張
良かった点 : 清潔度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for the feedback, Kristin.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

2/10 (非常に不満)

Gary、San Francisco

気になった点 : スタッフとサービス
Th breakfast was terrible. Rubber scrambled eggs, were unpalatable. Bathroom so small ….,
2024 年 1 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 23 日)
Gary, we've heard your feedback regarding the breakfast served and the size of the bathroom. Ensuring your satisfaction is our priority. We've noted your concerns and they will be reviewed with our culinary team and facilities department. Your input is highly valued and will be utilized to improve our future guest experiences.

4/10 (不満)

Cathy

家族旅行
気になった点 : スタッフとサービス
2024 年 1 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 22 日)
Cathy, it's unfortunate to note that your recent experience didn't meet your expectations. We'd appreciate a chance to rectify this during a future stay, as we continuously strive to provide quality service and comfort for all our guests.

6/10 (普通)

Richard、Gilroy

良かった点 : 清潔度、スタッフとサービス
Not a very safe area lots of homeless and lots of crime
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Richard, we understand that the area surrounding the hotel may have raised concerns during your stay. We assure you that guest safety is our utmost priority. Measures are in place to maintain a secure environment within our premises for all our guests. We encourage visitors to refer to reliable sources to get accurate details about the neighborhood. We value your feedback and hope your next visit will exceed your expectations.

10/10 (非常に良い)

Michael

2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Michael, it's wonderful to hear that your stay at Fairfield Inn & Suites Denver Cherry Creek met your expectations! We truly appreciate your perfect rating and hope to be your choice destination in the future. Thanks for taking the time to share your experience.

8/10 (良い)

Sheila

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Sheila, it's great to see that your stay at Fairfield Inn & Suites Denver Cherry Creek was an enjoyable one. We appreciate your four-star rating and hope to provide an even more delightful experience next time. Your feedback matters, and we're looking forward to welcoming you back!

8/10 (良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice room, but a bit small. The entrance to the hotel was difficult to navigate. The hotel was on a busy street and it was somewhat noisy. Staff were nice.
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 9 日)
Karen, it's wonderful to read that you appreciated the room and found our team members to be pleasant at Fairfield Inn & Suites Denver Cherry Creek. We do understand your comments about the room size and possible noise due to our location. It's important to us that our guests feel comfortable, and we still hope these factors didn't heavily impact your stay with us. In concerns of the access, we're noting your feedback for further improvement. We hope to welcome you back for a more seamless experience next time.

10/10 (非常に良い)

arahia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 31 日)
Arahia, it's wonderful to hear that you had an excellent stay at the Fairfield Inn & Suites Denver Cherry Creek. Our team members truly appreciate your perfect rating. We look forward to your next visit.

6/10 (普通)

Zach

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Thank you for taking the time to share your feedback, Zach.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 (非常に良い)

Sharan

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 19 日)
Sharan, it's wonderful to know you had a great experience at Fairfield Inn & Suites Denver Cherry Creek. Your high rating speaks volumes and we can't wait to welcome you again for another excellent stay!

8/10 (良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 28 日)
Mark, thank you for choosing Fairfield Inn & Suites Denver Cherry Creek and leaving a rating. We trust you had a pleasant stay. We hope to be your choice again the next time you're in Denver.

10/10 (非常に良い)

Ann

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 28 日)
Ann, thank you for taking the time to rate Fairfield Inn & Suites Denver Cherry Creek. We're delighted to know your stay was enjoyable. Bringing satisfaction to guests like you is why we do what we do! We look forward to welcoming you back on your next visit to Denver.

10/10 (非常に良い)

Breanna

2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for the perfect rating, Breanna!We are very pleased to hear that you had a wonderful stay at Fairfield Inn & Suites Denver Cherry Creek. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 14 日)
Even without specific feedback, we appreciate your rating. Should you decide to stay with us again, we will strive to provide an experience that would warrant a higher score. Your satisfaction is important to us.

10/10 (非常に良い)

Guillermo、Denver

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wish I didn’t have to pay for parking I would’ve been great
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 13 日)
Guillermo, it's fantastic to hear you enjoyed your stay at Fairfield Inn & Suites Denver Cherry Creek. We note your remarks about the parking fee and appreciate your understanding on the matter. We look forward to providing you with another great experience on your next visit.

8/10 (良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On-site parking was 10 dollars a day. I’m sure it said that somewhere but it caught me off guard. The facility seemed older but everything was in good working order and clean. Front desk staff was very friendly. This is a good place to stay for business trips that require quick access to that part of Denver. Not a lot of frills, but definitely safe and clean.
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 10 日)
James, it's wonderful to hear that you found Fairfield Inn & Suites Denver Cherry Creek to be a great fit for your business trips. We appreciate your recognition of our cleanliness and helpful colleagues at the front desk. Regarding the parking, we tried to provide all the details upfront and we regret if this information was not spotted. It's good to know you found value in our establishment, despite it's more traditional atmosphere. We look forward to your return on future Denver visits.

10/10 (非常に良い)

ROBIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 10 日)
Thank you for the excellent rating, Robin!Our goal is to go above and beyond to ensure our guests have a memorable experience at Fairfield Inn & Suites Denver Cherry Creek! We look forward to hosting you again soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for the great rating!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Fairfield Inn & Suites Denver Cherry Creek. We'd like to share an even better experience with you soon.

8/10 (良い)

Jill

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
We usually stay at Courtyard across the street but this is almost a 1/3 the price AND offers a decent little breakfast. Less amenities, but decent for what we needed. Bathrooms lack amenities, but we have our own and the shower/bathroom is a little run down and towels are average quality but not a deal killer.
2023 年 12 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 6 日)
Jill, we appreciate your review and are pleased to know that you found value in choosing Fairfield Inn & Suites Denver Cherry Creek for your stay. We acknowledge your feedback about our amenities and the bathroom condition and will continuously strive for improvements. It's great to hear that our breakfast offering met your expectations. We look forward to welcoming you back in the future, hopefully exceeding your expectations even further.

10/10 (非常に良い)

Courtney

2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 25 日)
Courtney, it's fantastic to hear you had a great experience at Fairfield Inn & Suites Denver Cherry Creek. We appreciate your positive rating and look forward to your next stay with us.

10/10 (非常に良い)

Michael

2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for the great rating, Michael!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Fairfield Inn & Suites Denver Cherry Creek! We hope you plan on staying with us again soon!We're looking forward to your next visit!

2/10 (非常に不満)

Brian

気になった点 : スタッフとサービス、客室の快適度
I needed to cancel my reservation and in sufficient amount of time and the hotel refused to refund my money. Gave me any and all excuses to why they wouldnt release it, if i could even get someone on the phone that was in a position to help. When asked "what do i do?" the manager got defensive and went straight into it was my fault. Wouldnt compromise or try to help to find a solution to my problem. I felt like i was swindled out of my money and taken advantage of. I will never stay at a property owned by this company ever again, based on this experience.
2023 年 11 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you for sharing your feedback, Brian.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We wish you safe travels!