The hotel and room was a little dirty. Hotel needs an update
Kimberly
2024 年 5 月に 6 泊滞在
8/10 (良い)
Chad
2024 年 5 月 13 日
良かった点 : スタッフとサービス
The hotel was good for the price.
Chad
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Tiffany
家族旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Clean, and front desk was accommodating.
Tiffany
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Meghan
家族旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Beautiful view from our room. Clean facility.
Meghan
2024 年 5 月に 1 泊滞在
8/10 (良い)
MARIA
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was clean and the staff was friendly.
MARIA
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jeff
家族旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice beach access. The pools are nice. The handicap lift chair at the outdoor pool wasn't functional unfortunately. But otherwise, the hotel was a very good facility.
Jeff
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Harold
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent. They had everything you needed.The staff was great and answered all questions I wanted to know.
Harold
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Frank
2024 年 5 月 5 日
Great place
Frank
2024 年 4 月に 2 泊滞在
8/10 (良い)
Tommye
カップルで旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This property is right on the beach and it has a pool. There is a restaurant on site for breakfast and lunch but we didn’t eat there. There is a Longboards on the beach in walking distance. Rooms are large and clean.
Tommye
2024 年 5 月に 1 泊滞在
6/10 (普通)
Diane
カップルで旅行
2024 年 5 月 2 日
Tried to charge us for resort fees we had already paid for. The floor was dirty in our room. King size bed had a big depression in the middle and couch was like sitting on the floor.
Diane
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Michael
家族旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Finding it was a bit tough as we didnt see any sort of sign on the hotel. Had to google a pic to see what it looked like lol. Once there, the front desk lady waa very nice and allowed us to check in early. Great room, very clean, had a stove, and a beautiful view of the ocean. Would definitely stay again.
We apologize for the isolated incident that caused us to have to shut down the water for 30 minutes and we will be sure to check on the issue with your door.
10/10 (非常に良い)
Lillie
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the best 2 star hotels I’ve ever stayed at!! I will be returning.
I always love staying at Tropical Winds! Super clean, comfortable rooms, nice amenities, friendly staff who are always helpful. Can’t wait to stay again!
Alicia
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Renee
グループ旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good, it was nice and staff was great, the elevator was slow cause they only had one. Yes we will stay again.
The hotel didn’t honor the late check out you advertised in your hotel description. We had to pay an additional charge of $20 to stay for an extra 2 hours. We booked this hotel because Expedia included a late checkout in the nightly price.
We do apologize for any confusion but the normal checkout is 11am and a complimentary late checkout would be 12 noon. For anything later there is a fee.
10/10 (非常に良い)
JUNEANNE
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a slight issue checking in and the staff took care of it immediately.
They were pleasant and accommodating.
Our stay was good as far as location and parking. Unfortunately we found 3 bugs in the bathroom. Also the 2nd elevator wasn’t working. I wouldn’t recommend this place. Also the cafe isn’t good food. I will not be staying here again.
We apologize if your stay was less than perfect. Thank you for the feedback.
6/10 (普通)
Marc
カップルで旅行
2024 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス
Room conditions were great - big room, nice views (corner room had 2 windows facing west and north). Outdoor pool area was clean however the pool isn’t heated, so makes it hard to enjoy in the spring when the sun goes behind the building. Indoor pool area needs major upgrades and TLC. However, beach access was a plus and the staff were friendly.
We value your feedback and will continue to work on improving these areas of trouble.
8/10 (良い)
Summer
2024 年 4 月 10 日
良かった点 : 設備とサービス
Everything was clean, except some ceiling tiles in the bathroom. Room smelled nice. Was only concerned because of some rat traps I noticed behind the fridge and a dresser in the room. They were pulled out a little far and I checked behind them to make sure there wasn't a reason and I could push them back and noticed two traps. Saw complaints about roaches but didn't see any in my room. All in all was a good stay. Staff was friendly and it was peaceful during my stay.
Thank you for this feedback. We often have our pest control team take preventive measures to ensure that there are no issues. We apologize if this alarmed you.
8/10 (良い)
Wendy
カップルで旅行
2024 年 4 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
There was one night clerk that wasn't so friendly. But other than that had a great time. The maid service was great. The restaurant downstairs was had very friendly staff. The food was great.
I apologize that you received less than perfect customer service from the PM desk agent. While we pride ourselves on great customer service, we will continue to work to ensure that this was an isolated incident.
10/10 (非常に良い)
Jil
カップルで旅行
2024 年 4 月 9 日
Everyone on staff were very friendly. That’s important.
Preis-Leistung sehr gut. Etwas in die Jahre gekommene, aber trotzdem sehr saubere Unterkunft. Die Lage direkt am Strand und die Aussicht sind unschlagbar für den Preis. Für 1-2 Nächte würden wir es wieder buchen.
Torsten
2024 年 4 月に 1 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for the feedback!
10/10 (非常に良い)
Richard
カップルで旅行
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a very nice stay.
Richard
2024 年 3 月に 2 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
We are pleased to hear that you enjoyed your stay.
2/10 (非常に不満)
Jamie
2024 年 4 月 4 日
気になった点 : スタッフとサービス、施設のコンディションと設備
The management is lazy and not welcoming. The hotel is dirty, pool area is not clean, no towels, no vending, and anyone can walk through the unlocked pool doors. Would not recommend this spot, even for a desperate night.
Jamie
2024 年 3 月に 5 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for sharing. Please feel free to call the hotel with any further grievances that you have.
4/10 (不満)
James
家族旅行
2024 年 4 月 4 日
James
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Brett
2024 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Tropical Winds Oceanfront Hotel has easy access to the beach, on-site parking, clean rooms, and a friendly staff.
Brett
2024 年 3 月に 2 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
We appreciate your business!
10/10 (非常に良い)
Jamie
小さなお子様連れの家族旅行
2024 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My family and I really enjoyed our 4 day stay and will definitely come back
Having a kitchenette was great.
The refrigerator, microwave, sink were all spotless, as if they were brand new.
The bathroom looked as though it was newly remodeled alway hot water !
Beds were clean and comfortable.
You could put your clothing inside the dresser drawers.
Sandra should be commemorated for a great job keeping the room clean!
We would definitely stay again.
We value your feedback and hope that you stay again!
2/10 (非常に不満)
Brian
2024 年 3 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was so small, run down and felt dirty. Back door was broken and bathroom door was broken. There was hair all over bathroom. Old pieces of fruit and grapes were on the floor behind night stand. We could not get out fast enough. Was 2 miles to walk to boardwalk area. The only positives was room was quiet and had a nice view of ocean.
Room walls and sliding door messed up and sliding door barely opened
James
2024 年 3 月に 1 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for bringing this to our attention. We have the maintenance team address it right away.
6/10 (普通)
Melissa
カップルで旅行
2024 年 3 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The check in kinda late in the day. But overall it’s a nice place for the money
Melissa
2024 年 3 月に 2 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for providing feedback!
2/10 (非常に不満)
Christin
家族旅行
2024 年 3 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When we lifted the blankets both beds bag large urine stains. There were candy sticks on the floor. Staff very rude non-apologetic did not even try and help us with the reimbursement. And they wouldn’t even let us stay to make the phone call.
Christin
2024 年 3 月に 1 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
I apologize for the issues experienced during your stay. I do apologize that we were unable to help with your non -refundable reservation.
10/10 (非常に良い)
Jessica
2024 年 3 月 27 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Overall was worth the money
Jessica
2024 年 3 月に 4 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 4 月 6 日)
Thanks for the feedback!
10/10 (非常に良い)
Jose
2024 年 3 月 25 日
Jose
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Carl
家族旅行
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was on point
Carl
2024 年 3 月に 1 泊滞在
Tropical Winds Mgmntからの返信 (投稿日 : 2024 年 3 月 24 日)
Thanks for rating our hotel.
6/10 (普通)
Valdrien
家族旅行
2024 年 3 月 22 日
Property is average but proximity to the beach is excellent as well as very good restaurants and shopping nearby