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ヒルトン デイトナ ビーチ オーシャンフロント リゾートの口コミ

4 out of 5
ヒルトン デイトナ ビーチ オーシャンフロント リゾート
100 N Atlantic Ave, Daytona Beach, FL

口コミ

7.2

良い

評価 10 - 3856 件の口コミ中 1443 件が非常に良い" "
評価 8 - 3856 件の口コミ中 782 件が良い" "
評価 6 - 3856 件の口コミ中 633 件が普通" "
評価 4 - 3856 件の口コミ中 486 件が不満" "
評価 2 - 3856 件の口コミ中 512 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

7.4/10

設備とサービス

7.0/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Kiichi

2024 年 1 月に 4 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 3 月 20 日)
We are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

6/10 (普通)

宿泊されたお客様

出張
気になった点 : スタッフとサービス
2023 年 1 月に 4 泊滞在
HotelMgmtからの返信 (投稿日 : 2023 年 1 月 27 日)
It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit.

10/10 (非常に良い)

Rae

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the hotel but it was horrible having 2 elevators down on a holiday weekend.
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Christy

気になった点 : スタッフとサービス
Extra additional charges pending on hold with no explanation from hotel over $595 dollars. Unacceptable
2024 年 5 月に 3 泊滞在

4/10 (不満)

Aslan

気になった点 : 施設のコンディションと設備
Only two elevators worked. Had to wait for half an hour since both elevators got to my floor full several times. Had to take the stairs at the end.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Mina

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Outdated, very poor service compare to the price
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

armando

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The elevators just 2 was working the rest was perfect
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

SAMANTHA

家族旅行, グループ旅行
気になった点 : スタッフとサービス、設備とサービス
Staff is terrible, Kristen with guest services was very rude. The interaction with her alone will keep me away from Hilton properties in the future. Very disappointing. Also there are better parking options elsewhere.
2024 年 5 月に 3 泊滞在

6/10 (普通)

Jayson

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Well for starters. I got the last valet parking on Saturday at 4:47pm. They over booked 2 weddings plus a graduation. They have a huge place but it was so packed it seemed poorly planned. Luckily I got valet. But the self parking is like a block away. This is a property that is a great location unfortunately the hotel is old. The showers and rooms are outdated. The pool is very small. Restaurants could be updated. It has nice views ok the beach.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Jesus

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I paid $400 per night and my room did not have a microwave. Something as simple as a microwave can change everything specifically trave with kids. When i called front desk they said they had just remodeled that area and did not put the microwaves back and finding one was going to be impossible but there was one by the front desk i could use (12 minutes walk). I had to go buy a microwave to Walmart. Staff was not friendly. Only two out the 4 elevators worked. The wait to get on one was crazy. One time waiting over 35 minutes. Reaso why i waited that long was because i we had a wheeler chair.also. some of the outlets in the room didn't work and some were loose . Hard to make anything charge
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

KAREL MARTINEZ

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is toold and room’s bathroom are in very bad conditions. The elevators are no working. Valet parking super expensive for that property
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Shahar、Alpharetta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great hotel on the beach, DD,pizza and BR ice cream across the street Valet parking make it so easy ,$40 a day sound expensive but isn't at all compare self parking. Book a room with breakfast it is a great one. Yes the rooms need an update but very clean, good beds prefect view if you choose ocean front (got upgraded due to Gold hilton member).we are family of 5 this trip we came only 2 adults and two teenagers in one room was perfect for us. I am coming to this hotel every summer for more then 20 years and this hotel worth every penny review needs to be around 9 out of 10. Yes it is crowded sometimes because it is still the hilton and conventions around but if you take it easy your family will love it. Book it with confidence you will enjoy
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place perfect location.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Harry

良かった点 : 清潔度、施設のコンディションと設備
Parking was a little crazy
2024 年 5 月に 1 泊滞在

8/10 (良い)

Christopher、Seminole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

4/10 (不満)

Angela、Newbury Park

出張, グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
An elevator wasn’t working on a busy holiday weekend. The valet backed the car into something yellow and did not take accountability. The air conditioning was not working well in the room part of the time, but the hotel finally took a look at it. The concierge or bell person never came after waiting about 40 minutes and when a luggage cart was found from another customer that had used it, the bell man took the cart and DID NOT offer to help and was rude about it. Check out took forever given a very busy holiday weekend.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス
Elevators only two were workin out if the four
2024 年 5 月に 2 泊滞在

8/10 (良い)

Alexandr

小さなお子様連れの家族旅行
The hotel itself was nice..big with a buffet for breakfast. There were probably other restaurants but we just did t use it so don’t know how they are. Friday was much quieter with less people and it felt amazing. Comes Saturday the place became crazy…elevators can’t keep up with all the people, buffet had long lines in the morning just overall felt overcrowded. So we really enjoyed Friday! Pool are is great , beach access is great and boardwalk was awesome. We came as a family
2024 年 5 月に 2 泊滞在

6/10 (普通)

Timothy

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在

6/10 (普通)

Alex-Anne

家族旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
There are a tremendous number of hidden fees that make guests feel more like marks than valued customers integral to the running of a successful business. Parking, resort fees, exorbitant breakfast prices etc- almost everyone you come in contact with then requires a tip. And honestly shame on Expedia for advertising much lower prices prominently in order to make customers feel like they’re getting a good deal. I will not be returning to the site or this hotel.
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

Kaytlyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay. Staff was incredible and the location is convenient to shopping, food and bars. Would stay here again!
2024 年 5 月に 4 泊滞在

6/10 (普通)

Amanda

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The hotel rooms were very old and out dated. The furniture was peeling and the tub was chipping. They need to renovate the property to bring it up to standards of a high quality hotel. The cost was too hight for the quality of the rooms.
2024 年 5 月に 4 泊滞在

4/10 (不満)

Carol

出張, 家族旅行
良かった点 : スタッフとサービス
The main issue we had was the room itself. Perhaps because the room was right on the beach the salty air/water caused the fixtures and other metals in the room to be quite rusty. There was a fridge in the room that was an afterthought. It was very very small, not big enough to hold food. I think it was actually a drink fridge. No microwave. It just wasn’t what we expected from a Hilton property.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Noel

2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 26 日)
We regret your stay did not win you over completely. It is our hope that you'll give us another chance to provide you with an improved experience, Noel.

10/10 (非常に良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 26 日)
We appreciate your high rating, Mohamed. It was a pleasure serving you, and we hope to welcome you back soon!

6/10 (普通)

jose manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for rating your stay, Jose Manuel. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.

10/10 (非常に良い)

Rhonda

家族旅行
It was a fantastic stay
2024 年 5 月に 1 泊滞在

4/10 (不満)

Tracy

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The pool and hot tub wasn’t cleaned daily.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jeannie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stay at this hotel every year while traveling to Florida. It never disappoints!! Every single staff member is so kind and helpful. Beautiful rooms, grounds, and lobby. Each year it seems they’ve added a little more. It gives off the vibes of a private resort. Cute little bar outside, nice pool on the lower level or if you’re looking for a bit more quiet and peace they have a roof top pool as well. Beach access, close to plenty of things within walking distance. Pet friendly, family friendly, and if you’re a woman traveling alone or on a girls trip then this is definitely a place you won’t have to worry about feeling safe in. I would and always do recommend this place.
2024 年 5 月に 1 泊滞在

6/10 (普通)

laurie、Palm Coast

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
South tower definitely needs some renovation. Lights didn't work, room and hall smelled musty, furiture was dated and dingy.
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 24 日)
Laurie, thank you for your valuable feedback. We apologize for the issues in the South Tower and will address the renovations needed. We look forward to welcoming you back for an improved experience soon.

6/10 (普通)

Taneshia

小さなお子様連れの家族旅行
Dining is limited weekdays. Average hotel
2024 年 5 月に 3 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 24 日)
Taneshia, thank you for your feedback! We appreciate your input on the limited weekday dining. We will work on improving this. We look forward to welcoming you back for a better experience in the future.

8/10 (良い)

Brett

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel on the beach , freindly staff rooms clean amd aircond was good
2024 年 1 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 23 日)
Brett, thank you for your positive feedback. We are delighted you enjoyed your stay and were pleased with our oceanfront location, friendly team, and clean accommodations. The pleasure would be ours to welcome you back!

10/10 (非常に良い)

Hector L

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for your five-stars, Hector. We look forward to your return and hope it's soon!

10/10 (非常に良い)

Dianne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect for the situation.
2024 年 5 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your perfect rating, Dianne. We are glad you had an outstanding stay and our resort met your needs perfectly. The pleasure would be ours to welcome you back!

6/10 (普通)

Sonia

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The overall rating is good. Staff was friendly and accommodating. However, facilities need renovation specially to paint the outside building envelope. Rooms were fine but need an update/ facelift and more modern design.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Janet

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We went to this hotel for a special occasion and thought we'd get a little bit of luxury. Instead we got a room with windows so dirty you couldn't see out of them, holes in the curtains, old mismatched and scuffed up furniture and a dirty bathroom. Won't go back.
2024 年 5 月に 3 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 22 日)
Janet, we are disheartened to hear about your disappointing experience. Your feedback on the room's cleanliness and condition is important, and we will address these issues. We strive for better and hope you will give us another chance to provide the luxury you expected.

10/10 (非常に良い)

Rémi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location.
2024 年 5 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
Rémi, thank you for your perfect rating of Hilton Daytona Beach Oceanfront Resort. We are delighted you had an excellent stay and were pleased with our convenient location. The pleasure would be ours to welcome you back for another enjoyable experience!

6/10 (普通)

Scott

カップルで旅行
Room safe did not work. Called front desk, no one came to room. Called back and the front desk was erroneously sending a bellhop by mistake instead of security. Neither showed up. Tiny refrigerator did not have a freezer section and was sitting on the floor. Only 1 charging usb port for room and that was in alarm clock that was set at wrong time and couldn’t be changed. Was not informed at precheckin AND checkin of mandatory resort fee charge. If known, we would have taken advantage of the extras that came with the fee. Asked a room service employee for assistance and the only response was the word “Spanish”. I said “help” and his response was the word “Spanish”. Not what we expect or have experience in the past from Hilton.
2024 年 5 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
Scott, thank you for your detailed feedback. We are sorry for the issues you experienced with your room and the miscommunication regarding the resort fee and assistance. We will address these concerns to improve our service. We hope to have the opportunity to welcome you back for a better experience.

6/10 (普通)

David

良かった点 : スタッフとサービス
Did not like the Hilton that much
2024 年 5 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
David, thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We will work on improving our services and amenities. We look forward to welcoming you back for a better experience.

8/10 (良い)

kevin

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for your 4-star rating, Kevin! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back!

10/10 (非常に良い)

Dawne Ember

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in with helpful friendly people Excellent food options Outstanding ocean view and access Gift shop is awesome
2024 年 5 月に 3 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
Dawne, thank you for your perfect rating of Hilton Daytona Beach Oceanfront Resort. We are glad you had an excellent stay and were pleased with our friendly service and beautiful ocean views. The pleasure would be ours to welcome you back again!

6/10 (普通)

mansoor

家族旅行
気になった点 : スタッフとサービス、設備とサービス
Good property but they don't let you check in until 4 PM or later and they give all kinds of excuses NO Shampoo in bathroom until you ask for it
2024 年 5 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback. We are glad you enjoyed our property. Please accept our apology for the late check-in and lack of shampoo. We will work on improving these aspects. We look forward to welcoming you back for a better experience.

6/10 (普通)

Mary

出張
良かった点 : 清潔度、スタッフとサービス
Very old and dated facility. Needs an update and fresh coat of paint. Dining choices very limited. Cost of buffet breakfast is ridiculously high. Seriously? However staff is very accommodating.
2024 年 5 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
Mary,thank you for your feedback. We are glad you found our team accommodating. Please accept our sincere apology for the inconveniences you experienced. We will work on improvements. We look forward to welcoming you back for a better experience.

4/10 (不満)

sahar

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The hotel doesn’t offer much service to get 25$ per night for resort fee Coffee in the room is too stale ,half and half is spoiled No beach service
2024 年 5 月に 5 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 21 日)
Sahar, thank you for your feedback. We are sorry to hear about the issues you encountered. We will work on improving these aspects. We look forward to welcoming you back for a better experience.

10/10 (非常に良い)

Larry

grear
2024 年 3 月に 2 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 20 日)
Larry, thank you for your high recommendation of Hilton Daytona Beach Oceanfront Resort. We are delighted you had a great stay and were pleased with our accommodations. We hope to have the pleasure of welcoming you back again soon!

10/10 (非常に良い)

Ivan

良かった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 20 日)
Ivan, your five-star rating truly brightens our day! Please revisit soon.

10/10 (非常に良い)

Antoinette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really loved this place and it didn’t kill my pockets either
2024 年 5 月に 1 泊滞在
HotelMgmtからの返信 (投稿日 : 2024 年 5 月 20 日)
Antoinette, thank you for your positive review. We are glad you loved your stay and found it affordable. We look forward to welcoming you back to Hilton Daytona Beach Oceanfront Resort!

10/10 (非常に良い)

ELSAYED

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 19 日)
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

8/10 (良い)

Gerri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotelmgmtからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for your wonderful rating. We cannot wait to welcome you back to our hotel!