Turned up, reception was closed, someone at the hostel found the receptionist who offered us two keys depending on which room had been made up. Neither had been cleaned and after our long journey had to search the rest of town for a room on the same night.
joe
2018 年 8 月に 1 泊滞在
2/10 (非常に不満)
Jon、Tweed Heads. NSW
2018 年 8 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Office Closed on 3 visits.
Office staff had no record of my booking with Wotif. Immediately cancelled my potential visit on 30/7/2018.
Jon
2018 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 7 月 27 日
良かった点 : スタッフとサービス
To be carefully of the luggage take out time if you want to store your luggage in common store room due to staff on shift.
宿泊されたお客様
2018 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2018 年 7 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again
Terrible. Hostel staff don’t have a clue what’s going on, seems that no one is actually running the place. Rooms disgusting and unclean with many permenant resident making it look like a slum. Very loud.
宿泊されたお客様
2018 年 7 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 7 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No lockers and dorm doors are never locked! Rooms and ensuite bathroom dirty, verry thin and uncomfortable mattress. Reception is almost never open even tho it’s said otherwise online, and nobody picks up when you call. Had to leave my key(not that you’d have needed that one anyway) with another girl because I wanted to check out(at 9am!) and reception was closed.
Some nice people there tho, good wifi and a bar next door connected to it.
宿泊されたお客様
2018 年 7 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 7 月 12 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Smelly room.
Very bad smell in the room and horrible smell of feaces in the toilet. No toilet paper or pillows provided.
宿泊されたお客様
2018 年 7 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 6 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very basic and tired old hotel now being used for backpacker accommodation.
Room was musky smelling and very basic with facilities only just functioning.