This isn’t a resort to refer any guest. The place is in a state of disrepair. Spent the first night in a room that felt unclean. The bathroom was despicable. The room very dark and I inviting. I slept very uncomfortable. The next day staff member came to room inquire if room was comfortable, I replied in the negative. We were placed in another room somewhat improved. Overall the stay wasn’t good. I would not recommend this hotel .
Gail
2019 年 12 月に 3 泊滞在
6/10 (普通)
Traveler29、New York
グループ旅行
2019 年 10 月 25 日
Most of the staff were nice. The restaurant was great- good food and reasonable prices. The pool was also wonderful. However, housekeeping did not change the towels. We had to go to the front desk to ask for clean towels and we got pool towels (one of which had a hole). The bed contained two flimsy blankets - not a nice comforter like what you would have expected. The shower was disappointing. Overall not terrible for the price but it’s better to spend extra and stay somewhere else.
Traveler29
2019 年 10 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location is great walking distance beach, stores etc... BUT no wifi at all in the rooms is a huge negative, you have to go by the pool area. Also had to leave a $100TT for the remote and you have to go to the front to borrow an iron very inconvient
宿泊されたお客様
2019 年 9 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 2 日
宿泊されたお客様
2019 年 8 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 7 月 15 日
良かった点 : スタッフとサービス
The Wifi was only available at the restaurant which was in another building so you had to go out in the rain and it rained frequently, also roaches in my room.
宿泊されたお客様
2019 年 7 月に 7 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The property is generally pleasing, and well laid out. The room is very large and includes a kitchenette and bathroom. The room was a little outdated but ok
宿泊されたお客様
2019 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 10 日
宿泊されたお客様
2019 年 6 月に 4 泊滞在
6/10 (普通)
Amy
家族旅行
2019 年 4 月 19 日
気になった点 : スタッフとサービス
No WiFi in rooms only at pool and bar
Staff unable to provide information asked for with tours and things to do.
No information provided for guest services
Amy
2019 年 4 月に 2 泊滞在
4/10 (不満)
Jayellekay、New York, USA
出張, グループ旅行
2019 年 4 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Firstly, there were ants in my room and when I spoke to housekeeping, she told me to “dust if off” and it’s “no big deal”. I had to ask for the remote for the television and the front desk employee who I disturbed while she was on her phone playing a game told me I was suppose to get it when I checked in. The staff at the restaurant were more preoccupied doing whatever when I came for breakfast until I had to tell them that I would like to seated. More irons are needed and it is clear that the owner does not take pride in his facilities, poor signage and staircases look dirty and untreated.