Review of Super 8 by Wyndham, 1790 Aeroplaza Dr, Colorado Springs, CO 80916
I had a terrible stay at the Super 8 on Aeroplaza Drive. Check-in was slow, and the staff didn’t seem to care about the guests.
We booked a non-smoking room but got a smoking one. When I complained, the front desk clerk argued it wasn’t a smoking room. After some back and forth, she showed us two other rooms that were in bad shape. We had no choice but to pick one.
The room was filthy. The carpets were stained and sticky, the bedding looked dirty and torn, and there were strange stains on the floor. The bathroom had mold in the shower and missing tiles.
We picked this hotel because the listing mentioned a microwave and fridge, but our room had neither. We didn’t ask for them because the booking was non-refundable.
The front desk staff treated us unfairly, asking for a deposit from us but not from another guest.
Avoid this place if you can. It was the worst hotel experience I’ve ever had. Spend your money somewhere else for a better stay.