ロビーラウンジ

フェアフィールド イン & スイーツ バイ マリオット クローヴィスの口コミ

2.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 453 件の口コミ中 283 件が非常に良い" "
評価 8 - 453 件の口コミ中 107 件が良い" "
評価 6 - 453 件の口コミ中 35 件が普通" "
評価 4 - 453 件の口コミ中 16 件が不満" "
評価 2 - 453 件の口コミ中 12 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Natalia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 6 日)
Thanks for the 4/5 rating, Natalia!We're thrilled you enjoyed your time at Fairfield Inn & Suites by Marriott Clovis so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

8/10 (良い)

Chantal

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was clean and quiet. Some of the fixtures are a little dated, but everything was in working order. The continental breakfast was great. There were different choices each morning. The front desk attendant was very friendly, helpful and courteous. I would definitely stay here again.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Chantal, the Fairfield Inn & Suites by Marriott Clovis is thrilled to hear of your positive experience. It's heartening to know you appreciated our breakfast selection that changes daily, found our premises to be tidy and peaceful, and our front desk colleagues to be amiable and service-oriented. We value your feedback on our fixtures, and it's always our aim to improve. We're eagerly anticipating your next visit.

10/10 (非常に良い)

Sonya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Sonya, thank you for your high rating! We are thrilled that your stay at Fairfield Inn & Suites by Marriott Clovis met your expectations. Our team members are committed to providing an exceptional experience, and we look forward to welcoming you back on your next visit.

10/10 (非常に良い)

Jana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Jana, we're thrilled to see that you found comfort at Fairfield Inn & Suites by Marriott Clovis. It's our priority to ensure guests feel at home and rested during their stay. We eagerly await your next visit.

10/10 (非常に良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was awesome and easily fixed my error in booking wrong day.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Alan, it's delightful to see your high regard for the service at Fairfield Inn & Suites by Marriott Clovis. Our adept team members strive to resolve any issues promptly, ensuring guests like yourself have a seamless stay and it's delightful to know your stay reflected this. We appreciate your positive review and hope to have you back soon.

10/10 (非常に良い)

Yolanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is on Prince Street is in an area that has many dining, and shopping as well as other housing options. It is in a well lit area with ample parking and feels safe. The room was in good condition, clean and well stocked with essentials. The personnel was friendly and professional. The pool was being cleaned or repaired but we were not there for swimming we were just weary from traveling over eight hours. I would recommend this hotel to all I know.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Yolanda, it brings joy to our hearts to read your glowing review of Fairfield Inn & Suites by Marriott Clovis. It's wonderful you felt safe and appreciated our perfectly located property and plentiful parking. We're equally delighted to know that our clean rooms, well-stocked with essentials, added to the comfort of your stay.Our team members' professionalism and friendliness didn't go unnoticed, and we're glad for that. Also, while the swimming pool was under maintenance, it's reassuring to know it didn't affect your visit.Your willingness to recommend us to others speaks volumes about your experience and for that, we are incredibly grateful. We are eagerly waiting for an opportunity to serve you again.

10/10 (非常に良い)

Becky

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent. This is the best hotel I have stayed in ! Everything was clean and quiet. I loved it.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 17 日)
Becky, thank you for choosing Fairfield Inn & Suites by Marriott Clovis and for sharing such warm feedback. Our team members will be thrilled to hear they helped make your stay exceptional. We pride ourselves on maintaining a peaceful environment and spotless surroundings for our valued guests. Your enthusiasm is greatly appreciated and we hope to welcome you back in the near future.

8/10 (良い)

Gina

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Gina, thank you for taking the time to leave a rating for Fairfield Inn & Suites by Marriott Clovis. We are thrilled that you had a positive experience. We are continuously working towards complete guest satisfaction and your feedback is appreciated. We hope to have the opportunity to welcome you back soon.

10/10 (非常に良い)

Dennis、Spring

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk was very welcoming. Room was perfect
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 12 日)
Dennis, thank you for your wonderful review. We're thrilled to hear that you found our front desk team members welcoming and that your room at Fairfield Inn & Suites by Marriott Clovis met your expectations. We strive to provide all of our guests with comfortable, perfect accommodations. Thanks again for choosing us, and we look forward to seeing you on your next visit.

6/10 (普通)

julieta

2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 14 日)
Julieta, thank you for taking the time to rate your stay. We hope you found some aspects of our service satisfactory, and we're always open to hearing any additional feedback on how we can better enhance your experience next time. We hope to have another opportunity to serve you.

8/10 (良い)

Heather

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was something wrong with the air conditioner. I had set it to the 60s before going to sleep and woke up to it in the 80s. Other than that the room ended up being cheaper than I thought and it was very clean.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 7 日)
Heather, it's regretful to know that you experienced an issue with the air conditioning in your room. We strive to ensure all amenities are in prime condition. However, it's uplifting to hear that you found our pricing agreeable and appreciated the cleanliness of our room. At Fairfield Inn & Suites by Marriott Clovis, we take your comments seriously and will utilize your feedback for continuous improvement. We hope to welcome you back in the future.

8/10 (良い)

Marty

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking for a big F-250 pickup was a bit tight but otherwise it was a good stay
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 23 日)
Marty, we truly appreciate your feedback. It's wonderful to hear you found Fairfield Inn & Suites by Marriott Clovis to be a fitting choice for your stay. While we understand that larger vehicles may require a bit more room for parking, we're glad this didn't overshadow your overall positive experience. We look forward to welcoming you back during your next visit to the area.

10/10 (非常に良い)

Tammy

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for the amazing rating, Tammy!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Fairfield Inn & Suites by Marriott Clovis soon!Thanks again for leaving your feedback!

10/10 (非常に良い)

Teri

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Teri, we're thrilled to learn you had an excellent stay at Fairfield Inn & Suites by Marriott Clovis. We appreciate your fantastic rating and hope to welcome you back in the future for another delightful stay.

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spacious and comfortable King Suite.
We loved the King suite. Spacious and comfortable. It was actually two rooms, without a door. The only reason I didn’t give it an excellent rating was because the heater/AC unit rattled intermittently all night. This was Room 220. I told management so hopefully they’ll get it fixed. Other than that, loved our room.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 2 日)
Karen, it's delightful to know you enjoyed the King Suite's spaciousness and comfort at Fairfield Inn & Suites by Marriott Clovis. We appreciate your feedback regarding the heating/AC unit and our team has been notified to address the matter. We're eager to provide you with another enjoyable stay in the future.

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was great staff very friendly and the breakfast was very good. Room very clean and stocked beds are amazing.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Daniel, thank you for sharing your enjoyable experience at Fairfield Inn & Suites by Marriott Clovis. We're glad to hear that you found our team to be friendly, appreciated the cleanliness level of your room, and especially enjoyed the comfort of our beds. It's also great to see that you thoroughly enjoyed the breakfast we provide. We appreciate your feedback and look forward to welcoming you back on your next visit.

10/10 (非常に良い)

Jesus

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Jesus, thank you for your outstanding rating of Fairfield Inn & Suites by Marriott Clovis! It's wonderful to know that you had a great stay. We look forward to your next visit. Safe travels!

8/10 (良い)

melony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was a comfortable quiet hotel. The staff was great
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 8 日)
Melony, thank you for choosing Fairfield Inn & Suites by Marriott Clovis. It's heartening to hear that you've had a restful stay, and our team members left a positive impression on you. We aim to provide exceptional experiences for our guests and we're thrilled we were able to meet your expectations. We look forward to the pleasure of welcoming you back in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 31 日)
Fairfield Inn & Suites by Marriott Clovis is glad to learn that your overall experience was positive. We appreciate you taking the time to rate us, and we hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Sterling

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice & Clean
Small room with king bed...... but very comfortable and cozy. Tub and shower. Coffee ~ 75% of the rating for me and it was the best out of the other 5 national name hotels we stayed in, the past two weeks. You are supplied with a 4 cup machine and coffee that I would serve at home.
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 30 日)
Sterling, it's pleasing to read your positive notes about the Fairfield Inn & Suites by Marriott Clovis. We take pride in our cozy accommodations and amenities like our coffee, aimed at enhancing our guests' comfort. Learning that you rated our coffee as the best compared to other hotels is wonderful feedback. Serving a quality cup of coffee that you would relish in your own home truly aligns with our motivation to cultivate a home-like atmosphere for all our guests. We can't wait to welcome you back for another visit soon!

10/10 (非常に良い)

Scott

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 27 日)
Scott, it's fantastic to see you had a great stay at Fairfield Inn & Suites by Marriott Clovis. We're delighted your experience with us was 5-star level. We wholeheartedly value your feedback and look forward to your next visit.

10/10 (非常に良い)

Brent

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 16 日)
Brent, it's wonderful to hear that you enjoyed your stay at Fairfield Inn & Suites by Marriott Clovis. Your perfect rating truly reflects our dedication to excellent service and guest satisfaction. We value your feedback and look forward to welcoming you back soon!

8/10 (良い)

Dina

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 23 日)
We appreciate you sharing this positive rating, Dina!The comfort of our guests is important to us so we can't wait to see you back again at Fairfield Inn & Suites by Marriott Clovis. We want to share an even more enjoyable experience with you next time.

10/10 (非常に良い)

Mayadevy

2023 年 12 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 18 日)
Thanks for the perfect rating, Mayadevy! We can't wait to see you again soon for another amazing experience at Fairfield Inn & Suites by Marriott Clovis. Have a great day!

6/10 (普通)

LINDA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Average hotel. Smelled mildew-y.
2023 年 11 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 28 日)
Linda, we appreciate your feedback. We're sorry to hear that you perceived an unusual smell during your stay. Rest assured that cleanliness is our top priority and we'll look into this matter. We aim to provide a comfortable, pleasant experience and hope you'll give us another chance to exceed your expectations.

8/10 (良い)

Angelica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service was nice
2023 年 11 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 28 日)
Angelica, thank you for sharing your review. It's wonderful to hear that you appreciated the customer service at Fairfield Inn & Suites by Marriott Clovis. We strive to provide all our guests with a pleasant experience. We hope to host you again soon!

10/10 (非常に良い)

joel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was clean and front desk staff was very nice. Good hotel for the price.
2023 年 11 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 30 日)
Joel, thank you for your kind words about Fairfield Inn & Suites by Marriott Clovis. It's great to hear that our clean hotel and welcoming reception colleagues created a good value stay for you. We look forward to your next visit.

10/10 (非常に良い)

Kirby

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were adequate
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 23 日)
Kirby, it's great to know that you found the rooms at Fairfield Inn & Suites by Marriott Clovis to be comfortably sufficient. We strive to provide quality accommodations for all our guests and it's wonderful to know that your stay reflected this. Thank you for sharing your experience and we hope to welcome you back on your next visit.

10/10 (非常に良い)

Jesus

2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 12 月 6 日)
Thanks for sharing this perfect rating, Jesus!We're thrilled to hear you enjoyed your stay at Fairfield Inn & Suites by Marriott Clovis! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 (非常に良い)

Jeffery

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was okay, the staff was very friendly and helpful
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 16 日)
Jeffery, it's wonderful to hear that you found our team members at Fairfield Inn & Suites by Marriott Clovis to be so friendly and helpful. We strive to provide top-notch service to all our guests. We're glad to know you found the property to meet your expectations as well. Thank you for choosing us during your travels, and we hope to see you again soon!

10/10 (非常に良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 15 日)
Thank you for the great rating, Gloria!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Fairfield Inn & Suites by Marriott Clovis! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 (非常に良い)

Bobby

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 15 日)
Bobby, thank you for your splendid rating of Fairfield Inn & Suites by Marriott Clovis. We are thrilled you enjoyed your stay and look forward to welcoming you again in the near future.

10/10 (非常に良い)

hervey

2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 28 日)
Hervey, thank you for choosing Fairfield Inn & Suites by Marriott Clovis for your stay. We're glad to know you had an exceptional experience and appreciate your top-notch rating. Your satisfaction is our ultimate reward. We look forward to welcoming you back soon!

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean and comfortable!!
2023 年 11 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 6 日)
Anthony, thank you for sharing your experience at Fairfield Inn & Suites by Marriott Clovis. It's wonderful to hear that you found our accommodations to be both clean and comfortable. We truly appreciate your feedback and look forward to welcoming you back in the future.

8/10 (良い)

Darcy

2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking the time to share your review with us, Darcy!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Fairfield Inn & Suites by Marriott Clovis. Thank you and have a wonderful day!

10/10 (非常に良い)

Dawn、Colorado Springs

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and great staff!
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 16 日)
Thanks for the amazing rating, Dawn!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Fairfield Inn & Suites by Marriott Clovis!

10/10 (非常に良い)

Kurt

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 12 日)
Kurt, thank you for your positive rating of Fairfield Inn & Suites by Marriott Clovis. Our team members are pleased to know they exceeded your expectations. We hope to welcome you back for another pleasant stay in the future.

10/10 (非常に良い)

rhonda

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Went to visit our son. We stayed 46 days everything was excellent.. I had my granddaughter with me . We were late for breakfast one morning, the lady who was working went in the kitchen and got her a late of food. Also made sure she had snacks. That impressed me so much that someone would take the time out of her busy day to make sure she had breakfast.
2023 年 10 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 11 日)
Rhonda, it's delightful to hear about your extended stay at Fairfield Inn & Suites by Marriott Clovis. We're pleased that everything was excellent and that our dedicated team member took special care to ensure your granddaughter was well-fed, even after breakfast hours. Having a member of our team go the extra mile is what makes our hotel special. We appreciate your recognition and hope to welcome you back in the near future.

10/10 (非常に良い)

Sohailah

2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for the excellent rating, Sohailah!Our goal is to go above and beyond to ensure our guests have a memorable experience at Fairfield Inn & Suites by Marriott Clovis! We look forward to hosting you again soon.

8/10 (良い)

LaDonna

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Needs updating
Needs bathroom redone. Breakfast and lobby were nice
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 10 日)
LaDonna, thank you for your feedback! We're glad to hear that you enjoyed our welcoming lobby and breakfast offerings at Fairfield Inn & Suites by Marriott Clovis. We always strive to improve, so your notes about our bathroom facilities have been noted. We hope to host you again in the future and exceed your expectations.

10/10 (非常に良い)

Myrtha、Malden

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 8 日)
Thank you for the fantastic rating, Myrtha!We strive to make all of our guests feel welcome and relaxed during their time at Fairfield Inn & Suites by Marriott Clovis! We can't wait to see you again soon.

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
Not what we expected.
We got there and our room smelled like BO. They came in and sprayed something that did help that. But the breakfast was hardly anything. Not enough for the amount of people staying there. My husband got talked to about drinking too much coffee. Had to go to Denny's for breakfast. The night worker was very nice and helpful. But overall, it was disappointing.
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 2 日)
It's regrettable to hear that your expectations were not completely met during your stay. Your comments on the room's initial aroma and the breakfast provision have been noted. We strive to ensure all our guests are comfortable, and it sounds like the issue with the coffee might have been a misunderstanding. We're glad to hear that the night team member provided good service, and we assure future visits will be improved. Your feedback is much appreciated as we continuously work to enrich guest experiences.

10/10 (非常に良い)

Richard、Park City

出張
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Front desk staff was great. When I went into the breakfast area with my trabel 16 oz coffee cup, the attendant who was sitting on a chair in the kitchen on her phone looked up at me and said, "You cannot use a coffee tumbler, they take too much coffee." I said, "Too late." and walked away. I felt like saying, "Then make more coffee."
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 3 日)
Richard, thank you for bringing your experience at Fairfield Inn & Suites by Marriott Clovis to light. It's great to hear that our front desk team members made a positive impact during your stay. As for the breakfast area incident, we aim to maintain a guest-friendly environment and it seems we might have missed the mark. Rest assured, we will address this with our team to ensure a more positive interaction in the future. Thanks again for your feedback.

6/10 (普通)

Darrell

2023 年 9 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for the feedback, Darrell.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 (非常に良い)

Gene

家族旅行
Room clean, furniture comfortable, quiet, staff friendly and spot on in recommending local restaurants.
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 24 日)
Thank you for the wonderful rating, Gene!It's fantastic you enjoyed your time at Fairfield Inn & Suites by Marriott Clovis so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 (良い)

Ken

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice accommodations. Easy check in, clean and room was very nice.
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 21 日)
Ken, thank you for your feedback. We're pleased to know that Fairfield Inn & Suites by Marriott Clovis provided a pleasant experience with its clean and comfortable rooms, as well as a seamless check-in process. We look forward to welcoming you back in the future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place. It was exactly as I expected.
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 18 日)
We're pleased to know that Fairfield Inn & Suites by Marriott Clovis met your expectations and that you found our hotel to be satisfactory. We hope to have another opportunity to serve you in the future!

8/10 (良い)

Timothy

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 12 日)
Timothy, thank you for choosing to stay at the Fairfield Inn & Suites by Marriott Clovis and taking the time to rate us. We're glad to see your visit was satisfactory. We hope to welcome you back in the near future to provide an experience that is even better.

8/10 (良い)

Herman

出張
The room was uncomfortable small.
2023 年 9 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 12 日)
Herman, we regret to hear that the room size didn't meet your expectations. Our primary aim is to offer all of our guests comfortable accommodations, so we value your feedback and will certainly consider it for future improvements. We hope you'll consider staying with us at the Fairfield Inn & Suites by Marriott Clovis again for a more comfortable experience.

6/10 (普通)

Lois

家族旅行
Everything was nice. Bed was comfortable. However, I was charged $40.00 above agreed to price. Not good. Explanation was that they were full.
2023 年 8 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 29 日)
Lois, thank you for taking the time to share your feedback. We are glad you appreciated the comfort of the bed in our rooms. We're disappointed your time with us was less than ideal. We regret the confusion with your billing and that your stay didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We do hope to share a more positive experience with you soon.