we loved the location, on the mail road, easy access by a car. staff were very helpful and friendly. my friend got sick and I asked for some fruits at night, the kitchen had nothing to offer me but one staff took me to the shop nearby and I managed to get what I needed. The room was in a good size, but it would have been better if there were chairs/sofas. The room was with double window but it was very hard for us to open it as it needs unique technique to open. so we ended up not opening it. the view from the room was not great and during the dinner time, big noise from the kitchen annoyed us a lot.
Aya
2017 年 5 月に 1 泊滞在
10/10 (非常に良い)
Dorethea
2024 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel pleasant atmosphere best omelette
Dorethea
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Dorethea
2024 年 5 月 28 日
良かった点 : 設備とサービス
Love the property
Dorethea
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Elizabeth、bradford
2024 年 4 月 24 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
Elizabeth
2024 年 4 月に 2 泊滞在
8/10 (良い)
Derek
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Derek
2024 年 4 月に 1 泊滞在
8/10 (良い)
Derek
カップルで旅行
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Derek
2024 年 4 月に 2 泊滞在
4/10 (不満)
martin
2024 年 2 月 14 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Very disappointing. Not as advertised
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room.
No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key.
A dog was asleep in the corridor .
Photos of the room below show toilet and shower inside the bedroom with no privacy screen .
They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air.
We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place .
We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
martin
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Marissa、Carson
カップルで旅行
2024 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Marissa
2024 年 2 月に 2 泊滞在
2/10 (非常に不満)
Thomas
2024 年 1 月 31 日
気になった点 : 施設のコンディションと設備、客室の快適度
Looks like a 2 star hotell. Something is really wrong her.