6/10 (普通)
Willem、Aberdeen
家族旅行
2023 年 12 月 31 日
良かった点 : 清潔度、施設のコンディションと設備
Property was nice, clean and accessible.
They asked us if OK not to service the room due to lack of resources, which was fine and accepted.
We unfortunately lost the keys for one of the rooms, it must have fallen out of my pocket after parking and walking to a restaurant. The owner freaked out about that, we accepted responsibility and apologised. We understand that security is a great concern in this area and accepted compensation needed to replace locks, a remote and keys. The rules for the property states R200.00 should keys not be returned, they should probably update that to R2,000.00, as we paid around R1,800. We accept responsibility, it was our bad, but it could probably have been handled a bit better.
Great place to stay, just don't lose your keys.
Willem
2023 年 12 月に 2 泊滞在