マリオット・カンクンオールインクルーシブリゾートの口コミ

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マリオット・カンクンオールインクルーシブリゾートの口コミ

マリオット・カンクンオールインクルーシブリゾート

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO

9.0

とても素晴らしい

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

10/10 (非常に良い)

Kohmei

2024 年 5 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 5 月に 2 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 16 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

CHIE

家族旅行

2023 年 1 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

ザ・リゾートなホテルです！

ビーチやプールが使いやすかったです。ロビーのテーブルやリビング風にしてあるソファーコーナーも快適で良く利用しました。朝ごはんは館内のHANAで食べましたが、とても美味しくて良かったです。タオル交換やゴミの回収もマメにして下さるので、清潔感がとてもありました。一つだけ残念なのはメインのベットはとても豪華で快適なのですが、サブのソファーベットがイマイチでした。全体的にはとても良いホテルだと思います。

2022 年 12 月に 5 泊滞在

Glaucia Canilからの返信 (投稿日 : 2023 年 1 月 27 日)

Thank you for your comments, Chie. Hope to welcome you back soon.

10/10 (非常に良い)

??

2022 年 12 月 11 日

2022 年 12 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2021 年 4 月 7 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

コスパが良くまた、宿泊したい。立地も良く、近場にコンビニ、ファーマシー、レストランがあり、非常に便利。

2021 年 3 月に 2 泊滞在

10/10 (非常に良い)

edgar alonso perez

小さなお子様連れの家族旅行

2024 年 5 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

It’s is fine

2024 年 5 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 28 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Ma Jonna

家族旅行

2024 年 5 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Allan from front desk was very accommodating and did something very special for my sister’s birthday! Everyone from the housekeeping, the wait staff in the pool areas and the restaurants were all so friendly and nice. We appreciate them a lot. 10 thumbs up from my sisters and me!

2024 年 5 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 27 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely

10/10 (非常に良い)

Jasbir Singh

2024 年 5 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 6 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 27 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Eda

カップルで旅行

2024 年 5 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We have stayed 4 nights, it was incredible experience. All staff very nice.

2024 年 5 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 27 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely

10/10 (非常に良い)

Rosina De

カップルで旅行

2024 年 5 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff was phenomenal and professional. We checked in with Irasema and she was very helpful. Dining options were very good! Casa Madre serves authentic Mexican food, everything that we tried was delicious, Emmanuel our server was very knowledgeable about authentic cuisine and Chef Christian came and talked to us about the food as well! We ate at the Japanese restaurant too and sushi and skewers were amazing! The staff there was super nice as well. we will definitely come back!

2024 年 5 月に 2 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 24 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Lilian

グループ旅行

2024 年 5 月 21 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We loved the staff, Jesus, Humberto and Elliot our servers did a great job. We definitely recommend this hotel.

2024 年 5 月に 2 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 21 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

8/10 (良い)

Snezhana

2024 年 5 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Location was great if you want that busy center of the city feel. It was just completely remodeled so it was clean and new. Service was also nice. The restaurants were ok. No buffet for lunch or dinner and not very diverse in food. All the restaurants tasted the same with similar menus. No shows or performances in the evening. No game room or pool table.

2024 年 5 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 16 日)

Thank you for taking the time to write a review about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

10/10 (非常に良い)

Alexander

カップルで旅行

2024 年 5 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Absolutely amazing experience, from arrival to departure. I was always greeted with smiles and kindness. The food was amazing from Ono to Hana and the coffee shop 11/10 will be coming back for another stay !

2024 年 5 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 14 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Svetlana

家族旅行

2024 年 5 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I like this please so much, its, clean, personal is so awesome, beautiful around, i love everything about this hotel.

2024 年 4 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 8 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Ryan

グループ旅行

2024 年 5 月 6 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff was very friendly and awesome. Food was fantastic. Property was still under construction for kids area and art of the room blocks, but this did not affect our stay at all.

2024 年 4 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Patrick

2024 年 5 月 6 日

良かった点 : 清潔度、スタッフとサービス

Exceptional Entertainment Team at the Marriott..!! "My wife and I celebrated our 36th wedding anniversary at the Marriott Cancun Resort, and it was truly a memorable experience! From the moment we arrived, we were greeted with warmth and hospitality by the exceptional staff, making us feel like VIPs throughout our stay. The entertainment crew, led by Christopher, Michal, Andrea, Andy2, Francisco, and Rommel, was the heartbeat of the resort, ensuring there was never a dull moment. Their infectious energy and enthusiasm added a vibrant touch to our days, especially with activities like Zumba and karaoke. Francisco, the karaoke king, deserves a special mention for his encouragement and ability to bring out the best in every guest. We were impressed by the outstanding service provided by the hotel staff, including America at check-in, Jose the bellman, and Monika who made check-in a breeze. Sergio's mastery of fish tacos and pool-side drinks, Alma's welcoming smile at the coffee shop, and Fernando's superior ice cream scooping skills were highlights of our culinary experiences. The property itself was luxurious, with a vast lobby and a beautiful pool where we spent our days basking in the sun. Although the gym was located at the neighboring JW Marriott, it was well-equipped and worth the short walk. While our overall experience was exceptional, there were a few areas for improvement. The noise from construction was occasionally disruptive

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 7 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Jennifer Anne

カップルで旅行, 家族旅行, グループ旅行

2024 年 5 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Amazing food and amazing staff

2024 年 4 月に 8 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Emilia

家族旅行

2024 年 5 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent hotel, staff was welcoming and warm! Hotel is very clean, activités and entertainment were great, we also loved the Pilates with Ricardo. The food at all restaurants was amazing!

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Liane

カップルで旅行

2024 年 5 月 4 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

great resort! loved it

2024 年 4 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Alexis Chiqui

家族旅行, グループ旅行

2024 年 5 月 4 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Even though the resort is still under construction it won’t stop you from having fun! The biggest part that’s still under construction would be the kids pool area with the slide and lazy river, so if that isn’t a deal breaker I highly suggest this resort. All the restaurants were amazing, we loved the cafe for quick bites/midday snacks like pizza, baked goods, fruits in to go containers, and all your hot and cold drinks! We loved their iced mocha and they also had oat milk and other milk alternatives. Hana, Casa Madre, and Ono Teppanyaki were all amazing, with such great cocktails too! I’m not into alcoholic drinks but the special ones they served at each restaurant were too good to pass, and we had several rounds of each! We went for my sister’s bachelorette party and there were 11 of us! Despite us being a huge group, we never had to wait long for a table! At Casa Madre, they even set up a private patio to have our dinner! Also, if you’re chilling by the pool make sure to order their mixed ceviche, ITS AMAZING, and part of the all-inclusive. The poolside menu was a little confusing because it had a fine print saying if there’s a price beside the menu item then it wouldn’t be part of the all-inclusive. However, I called the front desk to ask what exactly was included and the poolside bites were included. So I guess the one downside would be the menu, it might deter other people from getting their all-inclusive experience and they might miss out on certain things.

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

4/10 (不満)

Felix、chelsea

家族旅行

2024 年 5 月 4 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Beautiful property excellent staff but very poor in internal management. Also not well organized restaurant closer with out warning limited food options they should’ve kept hotel non inclusive very poor in that aspect I give it a 2 star review very disappointed even there own staff recognizes the flaw with the food service. Very disappointed would not recommend because of this situation I think management should really look in to this matter the Pennie’s they think that they are saving is damaging Marriott’s reputation.

2024 年 4 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

10/10 (非常に良い)

Araceli

家族旅行

2024 年 5 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

April 24 through April 29. My experience at the Marriott exceeded my expectations, the staff. Was fabulous. King size, partial view was beautiful on the Paradisus side . Not facing construction. Noise and disruptions were extremely minimal. I prepared w earplugs, not needed. Room was spacious and comfortable. Full size toiletries that smelled so good. Mini fridge stocked w beer, water, pop. Corridor security daily. Someone was always outside my door walking. All the food at all restaurants was delicious. Limited options at Mo's. Fish sandwiches were very good. Beautiful dinner w a view. Casa Madre and Hanna my favorite! Alex and Karly attended to us personally for breakfast daily. Food was authentic Mexican and handmade tortillas, empanadas, quesadillas were delicious. Dinner was amazing. Variety of regional food. We were the first to try Hanna's ala carte menu. Altemo was a great waiter. New York, prime rib, short ribs, and filet mignon were so delicious! Great portions! Met the Cheff too, he came out to greet us. Pool was big, available seating daily, staff was amazing. Drinks were very good. Downfalls: accessibility ♿️ by pool bathrooms were downstairs. They didn't have handrails, ramp or elevator. Traveling w seniors going downstairs was a challenge. More restrooms on level needed. Overall, beautiful resort, many restaurant options , great staff. Yes I would return.

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

2/10 (非常に不満)

Abodo P Ednah、Lowell

2024 年 5 月 2 日

2024 年 4 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Bhavya

2024 年 4 月 30 日

Excellent staff

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 30 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

RAFAEL ADEA

グループ旅行

2024 年 4 月 30 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff are great

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 30 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Kristen

2024 年 4 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 6 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 2 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Randy

家族旅行

2024 年 4 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

The staff were outstanding. The conversion to All Inclusive excellent.

2024 年 4 月に 4 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 29 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

8/10 (良い)

Pedro Pablo

家族旅行

2024 年 4 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

No tiene estacionamiento, lo cual es un gran inconveniente si decides ir en auto propio o rentado.

2024 年 4 月に 2 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 29 日)

10/10 (非常に良い)

Marie Ioane

小さなお子様連れの家族旅行

2024 年 4 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The pool and hot tub are open until 11:00PM which is not very common in other resorts.

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 26 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

6/10 (普通)

María Teresa

家族旅行

2024 年 4 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

No me avisaron que estaba en remodelación antes de pagar mi reserva y ppr tal motivo no contaba con todos los servicios ofrecidos como estacionamiento, gym y spa.

2024 年 4 月に 1 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 25 日)

8/10 (良い)

Miguel

家族旅行

2024 年 4 月 24 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Just renovated, Beautiful, perfect size all inclusive resort,

2024 年 3 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 25 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

4/10 (不満)

Mina

2024 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 25 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Kawsar

2024 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Everything was great but the only down point was that the kids area was under renovation

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 25 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Hiroko Arita

家族旅行

2024 年 4 月 21 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

The resort was under major construction.

2024 年 4 月に 6 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 22 日)

8/10 (良い)

HAMID NAWAZ

家族旅行

2024 年 4 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Food options were limited and not good. Only two restaurants were worth eating in, Mexican and Japanese. Other places to eat can not be called restaurants.

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 22 日)

10/10 (非常に良い)

Marie

小さなお子様連れの家族旅行

2024 年 4 月 19 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Hotel is under renovation, however, our family had great time and we really enjoyed our stay. Staff were so nice and they're so accommodating. Excellence service especially Leonardo, Froylan and the rest of the team in Hana's Restaurant. Francisco from the Pool side. Rocedes from Bellman. And rest of the restaurant team, everybody, did an excellent job. Thank you, Marriott All inclusive Cancun.

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 19 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

6/10 (普通)

Svetoslav、Irvine

小さなお子様連れの家族旅行

2024 年 4 月 19 日

良かった点 : スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

We visited the hotel in the beginning of April 2024. There was a lot of construction going on. The children's pool and the slide were closed, which was quite disappointing as this was a major reason we selected this hotel over others. The main pool is too deep and too cold for children. There were other issues related to the construction, such as limited restaurant options. Other than that the hotel is OK. The staff is friendly and attentive, the food and drinks were OK for an all-inclusive. You can walk to the adjacent JW Marriot hotel, which has some additional restaurants (pricey, not included). And of course the beach is great and the color of the sea is beautiful. Despite all the problems, we still had a relaxing vacation. Beware of the ATM in the lobby. I used it to withdraw some cash and a few days later there were fraudulent attempts to charge my debit card. If you need pesos, it's better bring some dollars and exchange at the front desk.

2024 年 4 月に 7 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 19 日)

4/10 (不満)

YOUNGHOON

2024 年 4 月 18 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 22 日)

Thank you for taking the time to share your rating with us! Your feedback would help us to improve our services in order to create a better experience for you.We hope you can visit us again soon, Sincerely,

4/10 (不満)

Kirk

カップルで旅行

2024 年 4 月 18 日

気になった点 : 清潔度、施設のコンディションと設備

2024 年 4 月に 6 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 18 日)

Thank you for taking the time to share your score about your recent stay. Your feedback helps us to improve our services in order to create a better experience for you. We hope you can visit us again soon. Sincerely,

4/10 (不満)

sterling t、fayetteville

2024 年 4 月 17 日

良かった点 : 清潔度、スタッフとサービス

The staff here is amazing. Shout out to Mikel, Angie, Andy, for being kind and fun. Pablo working around the pool is top notch. What is killing this place is the food. Two restaurants open for dinner for 7 days is real drag and the food was not good. We nearly starved out. Breakfast is the best of it. Ceviche at the pool is great but you can't live on it twenty four seven. The construction there is still pretty heavy duty. When this is running at capacity it's going to be a train wreck.

2024 年 4 月に 7 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 18 日)

2/10 (非常に不満)

Martin

2024 年 4 月 16 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Marriott Cancun hotel experience I wanted to surprise my wife with an incredible experience, found out on the internet add that said recently opened march 2024 so great a new hotel recently remodeled, at no point they said anything about construction. We arrived beautiful lobby, they said it was all inclusive, we wanted to eat they mentioned they had Japanese restaurant hibachi and sushi, I was starving and said I wanted sushi, they told us that was closed indefinitely the sushi , and hibachi was opened but said no more reservations was full and needed 1 day in advance , we walked by and only 3 tables of people, I told my wife in Spanish complaining of the bad service and a waiter told us they were empty that we could come in when in reception they told us no Room was super nice but smelled like paint and glue we got dicy we had a nice view when I opened balcony could see gazebo close to water and construction workers laying in floor like sleeping that was my view, next morning around 7/7:30 am I could her noises, hitting hammers, guys laughing, my door shaking like someone trying to open, so I got out tons of construction workers in halls, all adjacent rooms opened guys painting, hammering, chatting, look very bad went down to the buffet I go to Cancun and playa all the time this time I paid almost $700 a night expected an amazing buffet, all restaurants when I go have this incredible tables with tons of exotic fruits and food, smoked salmon, prosciutto my surplice was that

2024 年 4 月に 2 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 18 日)

10/10 (非常に良い)

Crystal

2024 年 4 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 17 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

2/10 (非常に不満)

Julie

カップルで旅行

2024 年 4 月 15 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

I've never left a review before but this one, I felt inclined. They were dishonest about the amount of construction that's being done on-site. Constructions are quite everywhere. Very loud construction from early in the morning, throughout the day, and sometimes late at night...it's impossible to rest! Half of the resort is not open yet & closed due to construction. You see it all from your room, from the pool, from the lobby... To make things worse, it rained one day we stayed & rain leaked everywhere - main lobby, restaurants, etc... I'm sure the resort will be wonderful once it's fully open but now is NOT the time to go. It looked like they won't be finished until at least end of the summer. Plus side? Whatever is open is quite nice, and the food and performances at the Mexican Restaurant (Casa Madre) is good.

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 17 日)

10/10 (非常に良い)

MERRILYNN

2024 年 4 月 15 日

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 5 月 6 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

MERRILYNN

グループ旅行

2024 年 4 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Just came back from a 5 day stay at the Marriott. Although some renovations are still underway we had an excellent experience! We were never disturbed by the construction noise. The entire staff was attentive and pleasant. They had plenty of planned activities for the children because camp kids was not open. I never heard one complaint from any child that they were board! They also had a full day of activities for adults as well! Special shout out to Pablo! He was amazing! He took great care of us and all the guests! I would love to come back once the renovations are complete! The hotel is already beautiful and it will stunning once completed.

2024 年 4 月に 1 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 17 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Kevin

カップルで旅行

2024 年 4 月 13 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Absolutely beautiful resort. Very Clean , good food , well maintained. Highly recommend this place.

2024 年 4 月に 1 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 17 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Eric Scott

家族旅行

2024 年 4 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Gee service especially Manuel a waiter who works the morning breakfast…hard worker who gave us great service And all the door greeters…

2024 年 4 月に 6 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 17 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

HAYDELIN

小さなお子様連れの家族旅行

2024 年 4 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We really enjoyed our stay at this hotel. Stafff was great

2024 年 4 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 17 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Reina V

カップルで旅行

2024 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

My husband and I loved our stay. Everyone was extremely nice and the food and drinks were great. Great for families and couples that value calmness and peace.

2024 年 4 月に 3 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 10 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

4/10 (不満)

Gabriela、Villa Park

2024 年 4 月 3 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

2024 年 3 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 9 日)

Thank you for taking the time to share your rating with us! We hope you can visit us again soon, Sincerely,

10/10 (非常に良い)

Husen

家族旅行, グループ旅行

2024 年 3 月 30 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

All the staff are very friendly and helpful.

2024 年 3 月に 5 泊滞在

Ariadneからの返信 (投稿日 : 2024 年 4 月 1 日)

Thank you very much for choosing us! we appreciate you taking the time to share your experience with us. We hope you can visit us again soon, Sincerely,

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