Everyone was so incredible, the food delicious and so many options, the beach access was superb! Everything was a 10/10!
Kristin
2024 年 5 月に 5 泊滞在
4/10 (不満)
Robert
カップルで旅行
2024 年 5 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
First of all when arriving we did not get a welcome drink.
As getting our room, nothing was explained about the property and where everything was. Lady said just scan the code and everything is on there.
Everything is done on the phone, did not like to look on phone for our menu's at different restaurants.
Some places had to wait over an 1/2 hr was told to check back in 30-35 min....no buzzer to let you know when..
waited at both outside restaurants for breakfast and lunch, sometimes up to 30 min.. then its sit down so we wasted over 2 hrs just to eat breakfast and lunch
This is supposed to be an upscale 5 star resort and no premium alcohol. some of the drinks specify a certain liquor and they did not even have it on the shelves.
Found hair on plate of one of our dinners.
Beach service was slow and sometimes didnt see service for over 2 hrs.
THIS IS NOT A 5 STAR RESORT!!!!!!!!!!!!!!!!
Robert
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Drew
家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
Drew
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Francis
家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awsome time. Food was outstanding!! Staff super friendly and pleasant!! Plenty to do day and night..
Francis
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Paolo
カップルで旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very nice resort with very nice people. What I didn't care for is the waiting lines for lunch and dinner. Wasn't like that in the past.
Paolo
2024 年 5 月に 4 泊滞在
4/10 (不満)
Blanca
家族旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very understaffed. We ordered room service one night they never arrived. Ate at the lobster house for dinner and didn’t get any of the order right. Someone deficated in the pool, I don’t know what measures there were to clean the pool, but next day guest were in there swimming. Not a resort I would recommend for the price.
Blanca
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Scott
カップルで旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed the resort. It was beautiful. Great restaurants, right on the beach, numerous pools, and very safe.