CHECK IN TIME WAS AT 3:00 P.M. OUR ROOM WAS NOT AVAILABLE UNT 4:15 BECAUSE IT HADN'T BEEN CLEANED. THE SERVICE DESK PERSON AND THE CLEANER WERE EXTEREMLY RUDE TO US AND VERY UNPROFESSIONAL. WOULD NOT RECOMMEND THIS PLACE FOR AN OVERNIGHT STAY.
Jill
2024 年 6 月に 1 泊滞在
8/10 (良い)
Daniel
2024 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス
Only complaint I really have is the lack and accessibility of electrical outs and no USB ports available for phone, etc
Daniel
2024 年 6 月に 2 泊滞在
4/10 (不満)
Cynthia
出張, 家族旅行, グループ旅行
2024 年 6 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Overpriced for what you get. The room directly across from us had a door hanging open on the hinges. Looked like maybe they were redoing the room. Our toilet had a mold ring where the water rested and only about and 1/8 of a roll. Had to get a roll at the desk. Towels were stained. Room smelled of smoke, had to use an inhaler to stop coughing from it. The breakfast they advertised is some frozen wrapped muffins and a glass of juice. The parking lot is full of potholes. The city of Canandaigua was so cute and clean. We were surprised at how poor this hotel was compared to everything around it. I wouldn’t have hated on the accommodations so badly if I’d spent have the price I spend. But this room was definitely not worth the $170 I paid.
Cynthia
2024 年 6 月に 1 泊滞在
6/10 (普通)
Jason
グループ旅行
2024 年 6 月 3 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Spider webs in corners of the room, lamp shade broken, bathroom and carpets desperately need upgrading. Couldn’t connect to free wifi.
Jason
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Timothy
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were excellent despite property recently coming under new management
Timothy
2024 年 5 月に 2 泊滞在
6/10 (普通)
David
2024 年 5 月 26 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
David
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Kristie
2024 年 5 月 25 日
There was no room available. Had to get a different hotel at 11 at night.
Kristie
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Andrew
2024 年 5 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was told at 445 my room would be ready in 30 minutes. I came back at 6 and was told it would be 20 more minutes.
Andrew
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Ian
カップルで旅行
2024 年 5 月 23 日
Awful would not recommend
Ian
2024 年 5 月に 2 泊滞在
6/10 (普通)
Thomas、Manlius
家族旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス
Older building, staff was very welcoming. Tried hard to make our stay nice.