2 か所のレストラン、朝食、ランチ、ディナーに営業 (郷土料理)

ラマダ バイ ウィンダム ブカレスト パルクの口コミ

4 out of 5
ラマダ バイ ウィンダム ブカレスト パルク
3-5 Poligrafiei Boulevard, District 1, Bucharest

口コミ

8.0

とても良い

評価 10 - 459 件の口コミ中 148 件が非常に良い" "
評価 8 - 459 件の口コミ中 189 件が良い" "
評価 6 - 459 件の口コミ中 73 件が普通" "
評価 4 - 459 件の口コミ中 37 件が不満" "
評価 2 - 459 件の口コミ中 12 件が非常に不満" "

8.2/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

Gerkuma、ドイツ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
EXPOまで徒歩圏内。周辺のショッピングスポットがやレストランが皆無なのが難点。また、付属のレストランも、食事はまあまあだが、スタッフの動きがとにかく遅い・・・。
2018 年 10 月に 2 泊滞在
Silvia Balan からの返信 (投稿日 : 2018 年 10 月 31 日)
Dear Gerkuma, Thank you very much for your valuable comments. Please note that nearby our Complex, at only 3 km away is located Baneasa Shopping City or Herastrau Park (the biggest in Bucharest) which is situated at 0,9 km away where you will find many entertainment options. We hope to welcome you again soon. Kind regards, Silvia Balan Public Relations Manager

4/10 (不満)

zin、東京

良かった点 : 清潔度
気になった点 : スタッフとサービス
ホテルの周りには緑が多い以外何も無い。子供連れでプールがあるので予約したがエクスペディアの書き方も問題有るのかスパのプランで予約してないとプールは有料で毎回かかり家族三人だと結構な金額になるのでガッカリで2泊予定を一泊にして他のプールに行きました!部屋は清潔感あるが普通でウォシュレットなどは無くバスタブは非常に浅い部屋は4階だったが眺望も良くは無い。日本人には満足は出来ないかと思う。スタッフ対応もやる気の無い事務的で気持ちの良い対応ではない。私としては二度と使う事は無いと思う。
2018 年 7 月に 2 泊滞在
Elena Mesinaからの返信 (投稿日 : 2018 年 8 月 28 日)
Dear Zin, Thank you for taking the time to tell us about your experience at Ramada Bucharest Parc. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Elena Mesina Resident Manager

10/10 (非常に良い)

Yoo Suk

2024 年 3 月に 1 泊滞在

6/10 (普通)

miruna、laval

家族旅行
良かった点 : 清潔度、スタッフとサービス
We chose this hotel because I had an early flight and the airport was at a 15 min drive. The hotel is a bit dated but clean, with enough parking and a swimming pool. Our room was clean and kind of hot ( you need to use either ac or open the window) ; the fridge was not working and it never got fixed/replaced. The breakfast was plentiful and good and the restaurant was serving good supper as well.
2024 年 3 月に 2 泊滞在

4/10 (不満)

Cassie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Unfortunately, despite being charged for a 'business room' to accommodate me, my wife and my daughter we were also, on the last day, also charged for the Spa / pool despite already paying for an upgrade to the business room on day one. The hotel told us that we we're being upgraded to facilitate space for three guests on day one, but on the last day the story changed and we were told the charge was for an extra bed. This wasn't made clear and the service we received when we complained was poor...we were effectively told we were wrong and had to pay for the additional services added! Poor service all round. The hotel facilities were really nice and the bar, food and pool were all decent. However the service received, and the fact that we were overcharged for elements which should have been included spoiled the experience.
2024 年 2 月に 3 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for your review. We are sorry if you experienced any inconveniences during your stay. Regarding your situation, please keep in mind that you received a bigger room - business type, to have extra space for baby crib, but without any upgrade on services, which is why the cost of accessing the wellness club wasn't included.Our main priority is to provide all our guests with a memorable stay, according to their wishes and needs. Hopefully we will have the opportunity to prove to you our desire and commitment into offering high quality hospitality services.Kind regards

10/10 (非常に良い)

Dumitru Mitica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 1 月 19 日)
Thank you for your positive review. We are more than happy to hear you had a perfect stay and we look forward to welcoming you in the near future.Kind regards

10/10 (非常に良い)

Emrullah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for your positive feedback! We are happy to hear you had a perfect stay and we look forward to welcoming you back in the near future.Kind regards,

10/10 (非常に良い)

Kevin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient stay for a trip to Bucharest!
2023 年 12 月に 4 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for your positive feedback! We are happy to hear you had a perfect stay and we look forward to welcoming you back in the near future.Kind regards,

10/10 (非常に良い)

ionela

良かった点 : 清潔度、設備とサービス
Good customer service, good food and quiet .
2023 年 12 月に 1 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for your positive feedback! We are happy to hear you had a perfect stay and we look forward to welcoming you back in the near future.Kind regards,

10/10 (非常に良い)

Martin

2023 年 12 月に 1 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for your positive feedback! We are happy to hear you had a perfect stay and we look forward to welcoming you back in the near future.Kind regards,

4/10 (不満)

Dionne

家族旅行
気になった点 : スタッフとサービス
I booked this property for my husband, my daughter 17 and myself. They only gave us one bed because my daughter was supposed to sleep with us. They made me pay for a extra bed when I made the reservation for 3. I have never had this kind of problem before
2023 年 11 月に 2 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for your feedback. We are deeply sorry to hear that your stay wasn't according to your expectation. Please keep in mind that at the time of booking all aspects, services and facilities are mentioned, including the extra bed fee. Hopefully we will have the opportunity to prove to you our desire and commitment into offering high quality hospitality services. Kind regards,

8/10 (良い)

Tino

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location, Personnel eager to help
2023 年 10 月に 14 泊滞在
Isabela Militaru, Public Relations Specialist からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your feedback. We are happy to hear you had a pleasant stay and we look forward to seeing you again in the near future. Kind regards

6/10 (普通)

A

2023 年 9 月に 5 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 9 月 27 日)
Thank you for your feedback. We are sorry if you experienced inconveniences during your stay. Our main priority is to offer all our guests a memorable stay, according to their wishes and needs.Hopefully we will have the opportunity to prove to you our desire and commitment in offering high quality hospitality services.Kind regards

10/10 (非常に良い)

ioannis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ramada Park City break!
It was a weekend city break. Impressed with the friendliness and efficiency of the reception personnel, which also applies to the rest of the staff. We especially enjoyed the pools, notably the outdoor poolside shower, because we could regulate the temperature!!! We think that the reception area needs some chairs, for tired guests on arrival!!!
2023 年 8 月に 2 泊滞在
Isabela Militaru, Public Relations Specialist からの返信 (投稿日 : 2023 年 8 月 29 日)
Thank you very much for your kind review. We are more than happy to hear you enjoyed our services and facilities and we look forward to seeing you again.Kind regards,

2/10 (非常に不満)

Madalina

No dwimming poil available and it was not announced
2023 年 8 月に 1 泊滞在
Ramada by Wyndham Bucharest Parc Teamからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Madalina Alecsandrescu,We would like to thank you for taking the time and sharing the feedback regarding your stay in Ramada Bucharest Parc Hotel. Kindly note that all our guests were informed about the indoor swimming pool closure for maintenance. Please check the messages delivered by us on 15th August and 21st August. We are very sorry to hear that we did not meet your expectations and we hope that we will have another opportunity to welcome you in Ramada Bucharest Parc Hotel.Kind Regards!

4/10 (不満)

GABRIELE

2023 年 7 月に 1 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear guest,Thank you for your feedback. We are sorry to hear your stay wasn't according to your expectations. Our main priority it's to offer a perfect stay to every guest, according to their wishes and needs.Hopefully we will have the opportunity in the future to prove to you our desires and commitment in offering quality hospitality services.Kind regards,

10/10 (非常に良い)

ioannis

2023 年 7 月に 1 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 7 月 31 日)
Dear guest,Thank you for your feedback. We are happy you had a perfect stay and we hope to see you again soon.Kind regards,

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Such a liar
This is a complete liar, first of all it is not a hotel, but an apartment; second, you book and pay, but when you arrive, they will make an excuse that there is no room, and let you change to another Building, maybe 1-2 km away, worse condition, worse room, worse sanitation, you can even see a big stain on the sofa, very bad, very bad; third, this is already their scam , but they charge the same money and refuse any apology and compensation. It is strongly not recommended to book
2023 年 6 月に 3 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 6 月 23 日)
Thank you for your feedback. Unfortunately, as this feedback is anonymous and we do not have any contact details, we are unable to investigate the issue further. At the same time, please note that the Ramada by Wyndham Bucharest Parc is not an apartment, but a 4-star hotel with a total of 267 rooms and we have no procedure with sending guests to a building other than our hotel. Kind regards,

10/10 (非常に良い)

Faysal

2023 年 6 月に 3 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 6 月 23 日)
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bucharest Parc. It is always a pleasure to receive positive feedback.Kind regards,

8/10 (良い)

Hanna

2023 年 5 月に 5 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Hanna,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bucharest Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 5 月 30 日)
Dear guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bucharest Parc. Your feedback is very important to us. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards

8/10 (良い)

F

2023 年 5 月に 2 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 5 月 30 日)
Dear F,Thank you for taking the time to tell us about your experience at Ramada Bucharest Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards

10/10 (非常に良い)

William

2023 年 4 月に 5 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear William, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bucharest Parc. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards

4/10 (不満)

Andreea

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
This is not a 4 stars hotel, not even close. The beds are hard and very uncomfortable. The bathroom is very small and old style. We booked 2 rooms for 2 night, but left after one night (didn't even care about getting refund). Moved next door to Crowne Plaza which was much better.
2023 年 3 月に 2 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear Andreea, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bucharest Parc. Your feedback is very important to us, and your comments have been strongly taken under conssideration. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards

10/10 (非常に良い)

Viorel

2023 年 2 月に 2 泊滞在
Isabela Militaru, Public Relations Specialistからの返信 (投稿日 : 2023 年 4 月 21 日)
Dear Viorel, Thank you for taking the time to tell us about your experience at Ramada Parc Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards

10/10 (非常に良い)

Sorin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Behagelig, avslappende
Bra hotell med tilgang til 25 m lang basseng, sauna, badstue og jacuzzi ute. Hyggelig betjening, god frokost. Ligger lit langt fra sentrum, cca 15-20 min med taxi
2023 年 2 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 施設のコンディションと設備、客室の快適度
Miserable sleep, or lack thereof
Old furniture, inconfortable bed, very noisy heating and ventilation system, worn and so and so clean sheets. Good breakfast. Avoid if you can.
2023 年 1 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
If you smoke you may like this hotel room
Hotel is Old and it shows, rooms smell of smoke, and are generally from the late 80's. Toilet spilled over very unpleasant. Priced very low for a good reason. on the positive side its close to the convention center short walk less than 10 minutes.
2023 年 1 月に 1 泊滞在

6/10 (普通)

Silvia

気になった点 : スタッフとサービス
I found people at the desk not friendly at all for anyone let alone a customer service employee, almost arrogant and bothered by simple basic questions. The room is outdated, bedsheets very clean and the breakfast really fresh and a lot of variety of yummy options.

6/10 (普通)

Luca

出張
良かった点 : 施設のコンディションと設備、客室の快適度
Così così
Hotel discreto, palestra e spa a pagamento. Colazione completa ma molto disorganizzata, difficile trovare posto. Poca attenzione alle norme sanitarie.
2022 年 10 月に 2 泊滞在

6/10 (普通)

Shimi

2022 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、客室の快適度
At best can be described as ok
I have never been in a Ramada which didnt have irons in the rooms and given it was a 'business' room it was even more surprising. I asked at the front desk if I could get one three times and was told they'd look into it. I never got an iron in the week I was there. The rooms are pretty rundown and the A/C only sort of worked. Not as expected.
2022 年 8 月に 5 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 9 月 16 日)
Dear guest,Thank you for your review. We are sorry to hear that your experience was not up to your expectations and we apologise for not getting an iron when you requested it. Hopefully, we will have the opportunity in the future to prove to you our desire and commitment in offering quality hospitality services.Kind regards,Silvia BalanPublic Relations Manager

8/10 (良い)

kjell

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度
Reinhald
I have stayed at Bucharest Parc many many times. The staff is very friendly both at check-in and at the restaurant. The rooms are starting to get tired, some of the light switches dont work.....and this time I found milk..old milk..at the bottom of the kettle when I was going to make myself a cup of coffee in the morning....
2022 年 8 月に 2 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Reinhald,Thank you for your review and for being loyal to our hotel. We are sorry to hear about the old milk found in the kettle and we apologise for the inconveniences. Hopefully we will have the opportunity in the future to prove to you our desire and commitment in offering quality hospitality services.Kind regards,Silvia BalanPublic Relations Manager

8/10 (良い)

Karima

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hôtel agréable et reposant.
Hôtel correct nous étions dans la partie ancienne de l’hôtel vue le prix que nous avons payé, sinon géographiquement très bien situé près des arrêts de bus et centre ville pas très loin, la piscine jusqu’à 23h était un plus et le petit-déjeuner buffet assez sympa, personnel très disponible.
2022 年 8 月に 2 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Karima,Thank you for your positive review. We hope to welcome you again soon at the Ramada Parc Hotel.Kind regards,Silvia BalanPublic Relations Manager

2/10 (非常に不満)

ADRIAN

出張
良かった点 : 清潔度
The front desk couldn’t locate my reservation and I had to wait one hour. Pool and gym are not free. The bed is not comfortable
2022 年 7 月に 1 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 7 月 22 日)
Dear Adrian, Thank you for your review. Regarding your reservation, please note that our system is not updating in real time with other platforms, therefore we could not located it on spot. We are sorry for the inconveniences and we hope to see you again soon. Kind regards, Silvia Balan Public Relations Manager

2/10 (非常に不満)

Ernesto

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Pulizie pessime, stanza sporchissima dovetti acquistare un deodorante per la camera, al mio arrivo c’era il wc sporchissimo, trovato calzini a terra chi sa di chi, tavolino pieno di ragnatele insomma le camere non vengono pulite e sanificate.
2022 年 6 月に 18 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 8 月 10 日)
Dear Ernesto, Thank you for your review. We are sorry to hear that your stay in our hotel was not according to your expectations and we apologise for the inconveniences. Regarding your comment about cleanliness, I would to assure you that does not reflect the high standard of services that we have set for our hotel . Hopefully, we will have the opportunity in the future to prove to you our desire and commitment in offering quality hospitality services. Kind regards, Silvia Balan Public Relations Manager

10/10 (非常に良い)

Frank

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Frank,Thank you for your positive review. We hope to welcome you again soon at the Ramada Parc Hotel.Kind regards,Silvia BalanPublic Relations Manager

2/10 (非常に不満)

Alif

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Alif,Thank you for your review. We hope to welcome you again soon at the Ramada Parc Hotel.Kind regards,Silvia BalanPublic Relations Manager

10/10 (非常に良い)

Amin

2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Ionela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent food, customer service, cleanliness!
2022 年 7 月に 1 泊滞在
Silvia Balanからの返信 (投稿日 : 2022 年 9 月 1 日)
Dear Ionela,Thank you for your positive review. We hope to welcome you again soon at the Ramada Parc Hotel.Kind regards,Silvia BalanPublic Relations Manager

10/10 (非常に良い)

Mariana

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay. Very good service, spacious room, comfortable bed, clean everywhere, very good and breakfast. Highly recommend.
2022 年 6 月に 4 泊滞在

2/10 (非常に不満)

Recep

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Otopark yok, olan otoparkı sadece kumarhane müşterilerine kullandırıyorlar ve kesinlikle yaklaştırmıyorlar
2022 年 5 月に 1 泊滞在
Ramada Plaza Bucharest Teamからの返信 (投稿日 : 2022 年 6 月 29 日)
Dear Recep, thank you for your feedback. For sure it is a misunderstanding, your review in not about our hotel. We have a huge parking lot for our guest and we have no Casino in our hotel or neighborhood. Kind Regards!

10/10 (非常に良い)

Jagdish

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jozsef

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a nice hotel, it was perfect for 1 night stay. Also had access to spa and breakfast from Ramada Plaza because of choosing above standard room level. No bad comments, all was good.
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles ok
2021 年 8 月に 2 泊滞在

10/10 (非常に良い)

Mihaela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 1 泊滞在

8/10 (良い)

elyahu

2022 年 2 月に 1 泊滞在

8/10 (良い)

mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 3 泊滞在