Dear Mari,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a great stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Fujimoto,Thank you for sharing your feedback about your recent stay. We're glad to hear that it was easy for you to spend time at our hotel. We appreciate your patronage and look forward to the pleasure of welcoming you back for another comfortable and enjoyable stay in the future.Best regards,Tarunika DasguptaFront Office Manager

Dear Fujimoto,Thank you for sharing your feedback about your recent stay. We're glad to hear that it was easy for you to spend time at our hotel. We appreciate your patronage and look forward to the pleasure of welcoming you back for another comfortable and enjoyable stay in the future.Best regards,Tarunika DasguptaFront Office Manager

Hi there, I am sorry you did not have the best experience. I hope this was resolved for you on your stay.

I am so sorry to hear this, I hope that we are able to better serve you in the future

Thank you for your feedback

Good morning, I am sorry to hear that your stay did not meet your expectations. Thank you for sharing this feedback; there are quite a few issues which I will need to address with our team directly. I hope that we are able to better serve you in the future.

Thank you for your response. We value your feedback!

Thank you for your feedback

Thank you for sharing your feedback

Thanks for your five star review, that is very much appreciated. I hope we can welcome you again soon. Kind regards, Ashleigh McCallum Guest Services Manager

Dear Manoj,Thank you for your feedback! We're delighted to hear that you had a nice experience during your stay with us.Your satisfaction is important to us, and we appreciate you choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,Roshit ManmohanFront Office Manager

Dear Riska,Thank you for your feedback. We're glad to hear that your stay was fine overall.We hope to have the pleasure of welcoming you back soon for a more enjoyable stay in the future.Best regards,Roshit ManmohanFront Office Manager

Dear Penelope,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a really nice stay at our hotel. Providing exceptional experiences for our guests is what we strive for, and we're delighted that we could make your stay enjoyable.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Roshit ManmohanFront Office Manager

Dear Palmer,Thank you for your positive feedback regarding our hotel's proximity to the city center and public transportation. We are delighted that you found our location convenient for exploring the city.We hope to have the pleasure of welcoming you back again in the future.Best regards,Tarunika DasguptaFront Office Manager

Dear Anh Khoa,We sincerely apologize for the disappointing experience you had during your recent stay with us. It is concerning to learn about the significant delays in delivering your in-room dining order and the unsatisfactory quality of the food upon arrival. Additionally, we deeply regret any inconvenience caused by the communication issues you encountered when trying to follow up on your order. Rest assured, we will investigate this matter further and take necessary steps to ensure that such incidents do not occur in the future.Regarding the condition of your room and the hallway, we are sorry to hear that they did not meet your expectations. Your feedback is important to us, and we will address these concerns with our housekeeping and maintenance teams to make necessary improvements.We understand your disappointment, and we genuinely appreciate you bringing these issues to our attention. Please know that your feedback has been taken seriously, and we will work diligently to prevent similar occurrences in the future.Once again, we apologize for falling short of your expectations and for any inconvenience caused. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Karan Singh,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointments you experienced during your recent stay. It is disheartening to hear that you found the property to be less than satisfactory and encountered issues with cleanliness.We take all feedback seriously and will address the concerns you raised regarding the cleanliness of the property promptly with our housekeeping team to ensure that such oversights do not occur in the future.Furthermore, we regret any negative experiences you may have had with our staff. We will investigate this matter further to ensure that all guests are treated with the utmost respect and fairness.Your comments have been shared with our team as constructive criticism, and we will strive to make improvements where necessary to enhance the overall guest experience.We understand your decision not to return, but we hope that you will reconsider in the future, as we would welcome the opportunity to provide you with a much-improved stay.Sincerely,Tarunika DasguptaFront Office Manager

Dear Ronald,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay.We're glad to hear that our team was accommodating in storing your luggage upon your early arrival, but we regret the oversight in not notifying you promptly when your room was ready. Your feedback regarding the lack of working outlets in your room and the difficulty reaching us by phone is concerning, and we apologize for the frustration this caused.We take your comments seriously and will address these issues with our team to ensure better communication and responsiveness in the future. Providing prompt and efficient service is paramount to us, and we apologize for falling short of your expectations in this regard.Your feedback is invaluable to us as we continuously strive to improve our services. We understand your disappointment and regret that we were unable to meet your expectations during your stay.We hope you will reconsider and give us another opportunity to provide you with the level of service and hospitality that we are capable of delivering.Sincerely,Tarunika DasguptaFront Office Manager

Dear Clive,Thank you for sharing your feedback with us.We regret to learn that your stay with us was only average. We strive to provide all our guests with exceptional experiences, and it's disappointing to hear that we fell short of meeting your expectations on this occasion.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations.Sincerely,Tarunika Dasgupta - Front Office Manager

Dear Peder Gellert,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our hotel's central location, making it convenient for exploring Brisbane's main attractions.While we're glad that you found our staff friendly and accommodating, we apologize if you felt that their service was limited to their responsibilities. Your feedback is important to us, and we'll strive to ensure that our team goes above and beyond to exceed our guests' expectations.We appreciate your feedback regarding breakfast, and we'll take your comments into consideration to improve our service during peak hours.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely,Tarunika Dasgupta - Front Office Manager

Dear Oluwatobi,Thank you for sharing your feedback with us. We're pleased to hear that your overall stay was good. Your satisfaction is important to us, and we're glad that you found aspects of your experience enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant stay.Sincerely,Tarunika Dasgupta - Front Office Manager

Dear Guest,Thank you for your review of our hotel. We're glad to hear that you found our hotel to be nice and enjoyed its excellent location. We strive to provide a comfortable and convenient experience for all our guests, and we're pleased to see that reflected in your feedback.We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Tarunika DasguptaFront Office Manager

Dear Barbara,Thank you for taking the time to share your feedback about your recent stay at Pullman Brisbane. We are delighted to hear that you had an excellent experience and found the hotel to be clean and well-equipped for your needs.We understand that staying on the 14th floor may have been uncomfortable for you, and we appreciate your understanding. Please rest assured that we are here to assist in any way possible to ensure your comfort and satisfaction during your stay.We look forward to welcoming you back for another amazing experience on your next visit to Brisbane.Warm regards,Tarunika DasguptaFront Office Manager

Dear Fiona,Thank you for your kind feedback regarding your recent stay at Pullman Brisbane King George Square. We are delighted to hear that you enjoyed your room and found the bed to be comfortable.We strive to provide all our guests with a relaxing and enjoyable experience, and we are pleased to hear that we met your expectations in this regard. We look forward to welcoming you back for another great stay in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Nikan,Thank you for sharing your feedback with us. We regret that your experience was not exceptional. We strive to provide all our guests with a comfortable and enjoyable stay, and we apologize if we fell short of meeting your expectations.Your feedback is important to us, and we will use it to identify areas for improvement and ensure that we continue to provide the best possible experience for our guests.We appreciate your input and hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Ilsa,Thank you for taking the time to share your feedback with us. We appreciate your honest assessment of your recent stay.We apologize if your experience did not meet the expectations of a five-star property. Your comments regarding the air conditioning and breakfast will be shared with our team to identify areas for improvement.Please rest assured that we take guest feedback seriously and will strive to make necessary adjustments to enhance the quality of our services.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Warm regards,Tarunika DasguptaFront Office Manager

Dear Alan,Thank you for sharing your feedback with us. We're glad to hear that you had a good overall stay with us. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back in the future for an even better experience.Sincerely,Tarunika Dasgupta - Front Office Manager

Dear Jasmine,Thank you for your kind feedback! We're delighted to hear that you had a great stay with us.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your time at our hotel.We appreciate you choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards,Tarunika DasguptaFront Office Manager

Dear Kevin,Thank you for sharing your feedback with us. We're pleased to hear that you found our rooms spacious and our staff friendly.We appreciate your comments about the condition of some of our facilities. Rest assured, we continuously strive to maintain and improve our hotel to ensure a pleasant experience for our guests. Your feedback will be shared with our management team for further review and consideration.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Gareth and Chris,Thank you for sharing your feedback about your recent stay. I apologize for the inconvenience caused by the non-functioning air-conditioner and the dated condition of your room. Your comfort is our priority, and it's disappointing to hear that we fell short of meeting your expectations in this regard.Please rest assured that we take your comments seriously, and we will address these issues promptly with our maintenance and housekeeping teams to ensure improvements are made.Your satisfaction is important to us, and we hope to have the opportunity to provide a more enjoyable experience during your next stay.Sincerely,Tarunika DasguptaFront Office Manager

Dear Michael,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you enjoyed the excellent location and overall experience at our hotel.We apologize for any inconvenience caused by the closure of the rooftop bar, and we appreciate your understanding. We are continually working to enhance our facilities, and your comments will help us improve our communication about renovations.We look forward to the opportunity to welcome you back in the future. Sincerely,Tarunika DasguptaFront Office Manager

Dear Carolyn,Thank you for sharing your experience, and I sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear about the delay in check-in due to a smell in the room and the subsequent confusion regarding a potential room change.I understand the importance of a smooth and comfortable stay, and the issues you described do not align with the high standards we aim to maintain. Please be assured that we take your feedback seriously, and we will investigate these matters thoroughly to prevent similar incidents in the future.I apologize for the inconvenience of the room keycards not working after the first night. We will review our procedures to ensure this is addressed promptly and efficiently.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide a much-improved experience in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Neha,Thank you for sharing your feedback about your recent stay. I'm pleased to hear that you found the common areas stylish and pretty. However, I apologize for the issues you encountered with some aspects of your guest room.Maintaining a high standard of cleanliness and functionality is crucial to us, and I'm sorry that we fell short in these areas. Your feedback is important, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide a much-improved experience in the future.Sincerely,Tarunika DasguptaFront Office Manager

Dear Taliyah,We're sincerely sorry to hear that your stay with us was not up to your expectations. Your comfort and satisfaction are of utmost importance to us, and we regret any shortcomings you experienced during your time with us.We value your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Tarunika Dasgupta - Front Office Manager

Dear Rosita,Thank you for sharing your positive feedback! We're delighted to hear that you experienced prompt and courteous staff service and enjoyed a delicious breakfast during your stay. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back for another delightful stay.Sincerely,Tarunika DasguptaFront Office Manager

Dear shin,I'm genuinely sorry to hear that your stay did not meet your expectations. Your satisfaction is important to us, and we regret any inconvenience you may have experienced. If there are specific details or concerns you'd like to share, please feel free to provide more information so that we can address them accordingly.We value your feedback, and our aim is to continuously improve our services.Thank you for bringing your experience to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Tarunika DasguptaFront Office Manager

That's fantastic to hear! Being close to the vibrant Brisbane nightlife can definitely add excitement to your stay. If there's anything specific you'd like to know or if there are any activities or places you'd like recommendations for around the area, feel free to ask. We're here to make your stay even more enjoyable!Best Regards,Tarunika Dasgupta Front Office Manager

Dear Anonymous,I'm genuinely sorry to hear that your stay did not meet your expectations. Your satisfaction is important to us, and we regret any inconvenience you may have experienced. If there are specific details or concerns you'd like to share, please feel free to provide more information so that we can address them accordingly.We value your feedback, and our aim is to continuously improve our services.Thank you for bringing your experience to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Tarunika DasguptaFront Office Manager

Thank you for your kind review!We're delighted to hear that our central location suited your needs and that you found our hotel suitable for a short stay. It's great to know that the cleanliness of the room met your expectations.We're glad the kids enjoyed the swimming pool! We strive to provide enjoyable amenities for all our guests.We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Best Regards,Tarunika DasguptaFront Office Manager

Dear Anson,I sincerely apologize for the inconvenience you experienced in trying to contact our reception while you were in your room. This is not the level of service we aim to provide, and I appreciate you bringing it to our attention.We understand the importance of prompt communication, especially for guest convenience. Rest assured, we will investigate the issue and take corrective measures to ensure a smoother and more efficient process moving forward.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more seamless stay in the future.Best regards,Tarunika DasguptaFront Office Manager

Dear Darlene,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at Pullman King George Square and that our team provided friendly service. It's our goal to make every guest feel welcome and comfortable.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing Pullman King George Square.Best regards,Tarunika DasguptaFront Office Manager

Dear Emily,Thank you for sharing your positive feedback! We're thrilled to hear that you experienced great customer service during your stay. Providing excellent service is our top priority, and we appreciate your acknowledgment.We look forward to the pleasure of welcoming you back for another outstanding experience.Best regards,Tarunika Dasgupta - Front Office Manager

Dear Paul,Thank you for your honest feedback regarding your recent stay at the Pullman Brisbane King George Square. We appreciate your business and value feedback from our customers.At the Pullman Brisbane King George Square, we strive to make each guest's stay as comfortable and enjoyable as possible. We understand that a comfortable temperature is an important aspect of any hotel stay, so we take customer feedback very seriously.We hope that you will give us another opportunity to serve you in the near future. Please do not hesitate to contact us directly if there is anything we can do to make your next stay more comfortable and enjoyable.Sincerely,Tarunika Dasgupta - Front Office Manager

Dear Ian,Thank you for taking the time to review our Pullman Brisbane King George Square. We are pleased to hear that you appreciate the central location of our hotel and all it has to offer in terms of shops and dining options, including our restaurant.At Pullman Brisbane King George Square, we strive to provide an exceptional experience for all of our guests and it is unfortunate that you were not completely satisfied with your stay due to the cost of valet parking and breakfast. We understand that providing competitive rates is important and we are continually monitoring our rates in order to ensure they are fair for our guests. We do sincerely hope that we will have another opportunity to welcome you back in the future so that we can provide a more enjoyable experience for you.Sincerely,Tarunika Dasgupta - Front Office Manager