ロビー

コンフォート スイーツの口コミ

2.5 out of 5
コンフォート スイーツ
1211 Kenilwood Way, Bowling Green, KY

口コミ

8.8

非常に良い

評価 10 - 860 件の口コミ中 524 件が非常に良い" "
評価 8 - 860 件の口コミ中 187 件が良い" "
評価 6 - 860 件の口コミ中 69 件が普通" "
評価 4 - 860 件の口コミ中 44 件が不満" "
評価 2 - 860 件の口コミ中 36 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Tony Nelsonからの返信 (投稿日 : 2019 年 12 月 29 日)
Thank you for taking the time to fill out our online survey! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Tony Nelson Guest Services Representative

8/10 (良い)

randy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok
2024 年 5 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Randy,Thank you for sharing your experience with us. We’re glad to hear that your stay was okay. If there’s anything specific you feel we could improve upon to make your next stay even better, please let us know. We value your feedback and hope to welcome you back for a more enjoyable experience in the future.Best regards,Comfort Suites of Bowling Green

10/10 (非常に良い)

Donna、Lynn Haven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bed was super comfy. Room was nice and clean.
2024 年 5 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Donna,Thank you for your fantastic review! We're thrilled to hear that you found our bed super comfy and that your room was nice and clean. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back for another cozy and enjoyable stay.Best regards,Comfort Suites of Bowling Green

8/10 (良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was clean and the front desk stuff was very helpful.
2024 年 5 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Amanda,Thank you for your kind words! We're delighted to hear that you found your room clean and that our front desk staff was helpful during your stay. Your satisfaction is important to us, and we hope to welcome you back for another wonderful experience in the future.Best regards,Comfort Suites of Bowling Green Team

2/10 (非常に不満)

Angel

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Angel,We appreciate your feedback and regret to hear that your experience did not meet your expectations. Your input is valuable to us as we strive to improve our services.Best regards,Comfort Suites of Bowling Green Team

10/10 (非常に良い)

Don

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful staff
2024 年 4 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Don,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our staff to be very helpful. Providing excellent service and assistance to our guests is always our top priority.Your review means a lot to us, and we're delighted that you had a positive stay with us. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Comfort Suites of Bowling Green Team

10/10 (非常に良い)

Victoria

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Need a bigger parking lot with spaces large enough for a full size SUV and large trucks. Majority of the spots are good for sedans and small pick up
2024 年 4 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for bringing this to our attention. We understand the importance of having adequate parking spaces that can accommodate larger vehicles like full-size SUVs and large trucks. We will take your feedback into consideration as we plan improvements for our parking facilities. Your input is valuable, and we appreciate your feedback. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know.

10/10 (非常に良い)

Karen

2024 年 4 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your 5 out of 5 review! We appreciate your positive feedback and are delighted that you had a great experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 (非常に良い)

Daniel

2024 年 4 月に 1 泊滞在
Roy Patelからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for your perfect rating! We're thrilled to know that you had a wonderful experience with us. We appreciate your support and look forward to welcoming you back soon.

6/10 (普通)

Sarah

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were very kind and helpful but the property was not very clean and the rooms were noisy.
2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for sharing your feedback with us. We're glad to hear that you found our staff kind and helpful. However, we apologize for the cleanliness issues and noise disturbances you experienced during your stay. Your comments are valuable, and we will address these concerns with our team to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to provide you with a more enjoyable stay on your next visit.

6/10 (普通)

James

良かった点 : 施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve our services for future guests. If there's anything specific you'd like to share with us to help us enhance your experience, please feel free to let us know. We hope to have the opportunity to provide you with a better stay in the future.

4/10 (不満)

Kelly

家族旅行, グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
Our room was pretty dirty. The pull out was stained in multiple places and was broken. There was no bedding provided on our room for it. The duvet on the bed was dirty and the shower floor was pretty stained/dirty too.
2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
I'm sorry to hear about the cleanliness and maintenance issues you encountered during your stay. This falls short of our standards, and we sincerely apologize for the inconvenience and disappointment this caused. Your feedback is valuable, and we will address these issues with our housekeeping and maintenance teams to ensure that such issues are not repeated. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much-improved stay in the future.

8/10 (良い)

Suzanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was clean, uncluttered. Service was excellent. Staff was courteous, helpful and very friendly.
2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your wonderful feedback! We're thrilled to hear that you found our property clean and uncluttered, and that you experienced excellent service from our courteous, helpful, and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future!

6/10 (普通)

Heather

Not enough breakfast food for the number of people staying there.
2024 年 3 月に 3 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
I'm sorry to hear about the breakfast shortage during your stay. We apologize for any inconvenience this caused. Your feedback is valuable, and we will use it to improve our services and ensure that we have an adequate supply of breakfast items for all our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience on your next visit.

4/10 (不満)

Samantha

2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Samantha,Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve our services for future guests. If there's anything specific you'd like to share with us to help us enhance your experience, please feel free to let us know. We hope to have the opportunity to provide you with a better stay in the future.

6/10 (普通)

Krista

G
2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for taking the time to leave a review. We appreciate your feedback and will use it to improve our services for future guests. If there's anything specific you'd like to share with us to help us enhance your experience, please feel free to let us know. We hope to have the opportunity to provide you with a more enjoyable stay in the future.

6/10 (普通)

Jeffrey

家族旅行
Holes in sheets kinda dirty good tv nice staff. Won’t be going back.
2024 年 3 月に 2 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
I'm sorry to hear about the issues you encountered during your stay, including the holes in the sheets and cleanliness concerns. This falls short of our standards, and we apologize for any inconvenience caused. We appreciate your feedback about the good TV and nice staff, and we will address the cleanliness issues with our team to ensure a better experience for our guests in the future. If there's anything else you'd like to share with us, please feel free to reach out.

10/10 (非常に良い)

Louis

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our suite was perfect, staff was friendly and very helpful.
2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for sharing your positive experience with us! We're delighted to hear that your suite was perfect and that our staff were friendly and helpful during your stay. Your satisfaction is our top priority, and we look forward to providing you with another fantastic experience on your next visit!

10/10 (非常に良い)

CAROL、Northbrook

良かった点 : 清潔度、施設のコンディションと設備
It was above average
2024 年 3 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 14 日)
We're thrilled to hear that you had the best experience during your stay with us! Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay in the future!

6/10 (普通)

Kimberly

家族旅行
良かった点 : スタッフとサービス、設備とサービス
We loved the staff, the rooms were clean for the most part.We did have 1 issue which was addressed promptly. Breakfast was real good.
2024 年 2 月に 4 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to share your rating with us. We appreciate your feedback and will use it to improve our services and facilities for future guests. If there's anything specific you'd like to share with us to help us enhance your experience, please feel free to let us know. We hope to have the opportunity to exceed your expectations on your next visit.

6/10 (普通)

James P

2024 年 2 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 14 日)
I'm sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we take all comments seriously. If there are any specific areas where we can improve or if you'd like to share more details about your stay, please feel free to reach out to us. We are committed to providing the best possible experience for our guests and would appreciate the opportunity to make things right.

10/10 (非常に良い)

Tonya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
X
2024 年 2 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 14 日)
We're thrilled to hear that you had the best experience during your stay with us! Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 (非常に良い)

Laura

2024 年 1 月に 2 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Laura,Thank you for your positive rating! We're thrilled that you had a great experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another excellent stay in the future!

10/10 (非常に良い)

larry

良かった点 : スタッフとサービス
Our room could have been cleaner. Floors looked unswept and dirty. The staff at the desk were great!! Very helpful.
2024 年 2 月に 1 泊滞在
Ravi Patelからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for sharing your feedback with us. We're glad to hear that our front desk staff were helpful during your stay. However, we apologize for any cleanliness issues you encountered in your room, as this does not meet our standards. We will address this with our housekeeping team to ensure that all rooms are thoroughly cleaned and maintained for our guests. We appreciate your input and hope to have the opportunity to provide you with an even better experience on your next visit.

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Satisfied.
Satisfactory place to stay. Staff was nice and efficient . Would stay again.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

donna

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Work trip
Room very comfortable, breakfast excellent.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Betty

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great room and bed was very comfortable!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Nancy、Morrice

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about the checkin was great. The property was easy to find, the staff was friendly, helpful, and professional, and the room was spacious, clean, delightful. We will definitely stay here again.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Marvin

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在

6/10 (普通)

Casey

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Carylynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Brian

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

8/10 (良い)

Casandra

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Lindsay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable, clean, courteous. Great hotel!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Ryszard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super!
2024 年 1 月に 1 泊滞在

8/10 (良い)

Cassie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were just stopping through on our way home. It was a great stay! Breakfast was yummy too!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean & Comfy
Outstanding value for this price point. Great check-in experience with Gina (who could have been surly because I interrupted her well deserved break). Instead, she professionally got me all checked in and quickly to my room. Room was clean. Bed was very comfy with plenty of pillows. Breakfast was better than average. Would stay again!
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

4/10 (不満)

Cathy

2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Dorothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Emma

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Kayla

2023 年 12 月に 1 泊滞在

8/10 (良い)

Leonard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite good hotel for a one night stay. The breakfast is ok. Nothing special. But I'll stay there again if I am this way
2023 年 12 月に 1 泊滞在

8/10 (良い)

Jaclyn

2023 年 7 月に 5 泊滞在

8/10 (良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
So-so property
Room was not entirely vacuumed and couch was ripped.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

renee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

6/10 (普通)

Queenetta

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Milan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay.
Very nice hotel...very quiet. Needed to catch up on my sleep from a rough travel day and this hotel was great.
2023 年 12 月に 1 泊滞在