外観

ザ ラングハム ボストンの口コミ

5 out of 5
ザ ラングハム ボストン
250 Franklin St, Boston, MA

口コミ

9.6

最高に素晴らしい

評価 10 - 1003 件の口コミ中 788 件が非常に良い" "
評価 8 - 1003 件の口コミ中 160 件が良い" "
評価 6 - 1003 件の口コミ中 38 件が普通" "
評価 4 - 1003 件の口コミ中 13 件が不満" "
評価 2 - 1003 件の口コミ中 4 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

hiroshi

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ウォシュレットが欲しい〜
2023 年 7 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2023 年 8 月 7 日)
親愛なる Hiroshi,貴重な5つ星のレビューをいただき、誠にありがとうございます。当ホテルでの滞在が期待以上のものでしたことを大変嬉しく思います。世界最高水準のサービスをご提供できたことは、当ホテルにとって最大の名誉です。ご意見をお寄せいただき、感謝申し上げます。ウォシュレットの設置というご提案はとても良いアイデアだと思います。快適さと豪華さは当ホテルにとって最重要事項です。このアメニティをどのように整備できるか、経営陣と相談させていただきます。当ホテルに滞在いただけたことを大変光栄に思っております。またのご来館を心よりお待ちしております。次回の滞在がさらに楽しめるよう、何か望まれることがありましたら遠慮なくお申し付けください。謹白Matt SinghThe Langham, Boston

8/10 (良い)

TAKUO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在

10/10 (非常に良い)

Anna、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
息子がバスルームを水浸しにしたが、スタッフが快く清掃してくれました。立地も良いし、また泊まりたいです。
2018 年 7 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 3 泊滞在

8/10 (良い)

M、東京 日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ヨーロピアンスタイルの瀟洒なホテル
ホテルの室内は、落ち着いたヨーロッパ調のデザインでくつろげる雰囲気です。ベッドメイクのときに、翌日の天気予報のメモと一緒に、オリジナルのひとくちチョコレートをおいてくれる心遣いが嬉しいです。チョコレートのラベルやメモ用のボールペンはパステルピンクで、可愛らしいデザインです。 シャンプー、コンディショナー、石鹸は、ホテル内のエステサロン「川」の東洋的なスッキリした香り、ジンジャーでしょうか。バスローブ、歯ブラシセット、スリッパが用意されていました。
2018 年 1 月に 4 泊滞在

10/10 (非常に良い)

Savannah

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Langham is a delight, pairing vast amenities and beautiful accommodations with outstanding service. 10/10 will stay again.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
wonderful stay.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Saamia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and excellent location, wish I could’ve stayed longer than three nights!
2024 年 4 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Saamia,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our excellent service and location. It's always our goal to make every stay memorable, and we're delighted that you wished you could have stayed longer. We look forward to welcoming you back for a future visit where you can enjoy even more time with us.Warm regards,The Langham, Boston Management

10/10 (非常に良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i loved my room overlooking the park with gorgeous windows! just lovely.
2024 年 4 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Joanne,Thank you for your delightful review! We are thrilled to hear that you loved your room with its stunning park views and gorgeous windows. It’s our pleasure to provide a setting that adds to the charm of your stay. We look forward to welcoming you back soon for another lovely experience at our hotel.Warm regards,The Langham, Boston Management

10/10 (非常に良い)

Sylvio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experiencw
2024 年 3 月に 4 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Sylvio,Thank you for sharing your experience. We're delighted to hear that you had a great stay with us! We look forward to welcoming you back soon for another wonderful visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Daniel、suffern

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
amazing staff and service, polite, friendly,
2024 年 4 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Daniel,Thank you for sharing your positive experience with us. We are thrilled to hear that you found our staff and service amazing, and that their politeness and friendliness stood out during your stay. It’s our team's goal to ensure every guest feels welcomed and well cared for, and your kind words affirm that we are on the right track. We look forward to the opportunity to host you again and continue to provide the exceptional service you deserve.Warm regards,The Langham, Boston Management

10/10 (非常に良い)

Brianna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Brianna,Thank you so much for taking the time to leave a positive review about your experience at The Langham, Boston. We look forward to hosting you once more should you choose to visit our city again.Kind Regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Armand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing hotel and staff. Grana and The Fed, on property, were excellent. Location couldn’t be better for exploring the city and getting in from and back to Logan.
2024 年 4 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Armand,Thank you for sharing your wonderful experience with us. We're thrilled to hear that you found our hotel amazing and our staff excellent. It's great to know that Grana and The Fed met your expectations and contributed positively to your stay. We're also delighted that our location served as a convenient base for exploring the city and for your travels to and from Logan. Your kind words are much appreciated, and we look forward to welcoming you back for another exceptional visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Trevor

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experience all around. Location was perfect and neighborhood felt very safe even late at night. Staff was excellent and the lobby bar was awesome.
2024 年 3 月に 4 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Trevor,We are thrilled to hear about your great experience with us, from the ideal location and the secure ambiance of the neighborhood to the excellence of our staff and the vibrant atmosphere of our lobby bar. Your commendation serves as a wonderful affirmation of our commitment to providing a safe, welcoming, and enjoyable environment for all our guests. We're delighted that we could contribute to making your stay memorable and look forward to the opportunity to welcome you back for another outstanding visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Diana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property.
2024 年 3 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Diana,I would like to thank you so much for leaving this positive review about your stay with us. It brings us tremendous joy to know that our ambience and the new renovation elevated your stay. I hope that you will keep us in consideration for a future stay if you are ever in the area.Kind Regards,The Langham, Boston Management

10/10 (非常に良い)

David、New York

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 3 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear David,Thank you for your succinct yet powerful feedback! We're thrilled to hear you found your stay to be excellent. Our team is dedicated to ensuring every guest experiences the highest level of satisfaction, and your review is a wonderful affirmation of our efforts. We look forward to welcoming you back for another excellent visit.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Amol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Amol,Thank you for the 5/5 rating! We're delighted to see that you had a positive experience at our hotel. Your high rating speaks volumes, and we're grateful for your acknowledgment. We strive to ensure every guest has a memorable stay, and it's heartening to know we achieved this with you. We look forward to welcoming you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Freddy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A beautiful hotel with a very good staff. The property underwent a huge remodel recently and the result is excellent. Our room was very nice and clean because our housekeeper was awesome. It’s not a Ritz or Four Seasons but they do charge like them.
2024 年 3 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Freddy,Your discerning words have resonated deeply, akin to a finely-aged vintage uncorked to reveal layers of sublime complexity. At The Langham, we take immense pride in our recent Renaissance - a metamorphosis that has allowed us to emerge resplendent, shedding a brilliant new light on the art of hospitality.While accolades from esteemed institutions are indeed an honor, it is approbation from seasoned travelers such as yourself that truly elevates our spirits. Your acknowledgment that our devoted staff, led by the diligent ambassadors of housekeeping, have upheld the highest standards is music to our ears. For it is their passion that breathes life into our physical splendor.Yet, we remain cognizant that true luxury extends beyond mere opulence. It is a delicate choreography of anticipating desires unvoiced and sculpting experiences that linger in the mind's eye like cherished heirlooms. This is the rarefied craft to which we have devoted our full artistic expression.We are humbled that you have recognized our homage to this higher calling, and eagerly await the next opportunity to compose a masterpiece tailored specifically for your enjoyment.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston

8/10 (良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Theresa,Thank you for your positive rating! We're glad to see that you enjoyed your stay with us. While we're pleased with the score, we're always aiming for perfection and would appreciate any feedback you might have on how we can achieve that 5/5 on your next visit. Your satisfaction is our top priority, and we're committed to continuous improvement. We look forward to the opportunity to welcome you back and deliver an even more exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Junqiao

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
perfect service
2024 年 3 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Junqiao,Thank you for your succinct and wonderful feedback! We're delighted to hear you experienced perfect service during your stay with us. Our team is committed to providing exceptional service, and your acknowledgment is truly rewarding. We look forward to welcoming you back for another perfect experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was very clean. Staff was extremely helpful and friendly. I would definitely stay here again.
2023 年 12 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Stephanie,Thank you for your wonderful review and for giving us a perfect score! We're thrilled to hear that the cleanliness of our hotel and the helpfulness and friendliness of our staff made such a positive impression on you. Your intention to stay with us again is the highest compliment we could receive. We eagerly anticipate your return, ready to welcome you back for another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Melissa,Thank you for awarding us a perfect score! We're honored by your high rating and thrilled to know we've met your expectations with excellence. Your satisfaction is our greatest achievement, and we eagerly look forward to welcoming you back for another outstanding experience.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Ofek

2024 年 2 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Ofek,Thank you for awarding us a perfect 5/5 review! We're delighted to know you had a positive experience with us. We look forward to welcoming you back to The Langham, Boston, for another exceptional stay.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Shaodong

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staying at the Langham is always homecoming. Love it.
2024 年 2 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Shaodong,Thank you for sharing your heartfelt sentiments. It's truly gratifying to hear that staying with us at The Langham feels like a homecoming. We strive to create an environment that's not just welcoming but also familiar and cherished, a place where you feel truly at home. Your love for our hotel motivates us to continue providing the warmth and excellence that make your stays memorable. We eagerly await your next return, ready to welcome you back home.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

fangyi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The facility is a bit old. However, the service and staff are superb.
2024 年 2 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Fangyi,Thank you for your positive review and feedback. We're proud that The Langham, Boston, with its rich history as the former federal reserve bank, offers unique character and charm. We're delighted to hear that our service and staff met your high standards, providing a superb experience. We appreciate your understanding of our building's age as part of its historic appeal and are continually working to blend this heritage with modern comfort. We look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Crystal,Thank you for your excellent rating! We're thrilled to receive a 5/5 for your overall stay. Your high score speaks volumes, and we're deeply grateful for your support. It was a pleasure to have you with us, and we look forward to welcoming you back for another outstanding experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Farzin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In the middle of the city with just about anything you need close by
2024 年 2 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Farzin,Thank you for your positive review. We're glad to hear you enjoyed our central location and the convenience it offers. It's our pleasure to provide a stay that connects you seamlessly with the best of the city. Looking forward to welcoming you back to The Langham, Boston, for another convenient and enjoyable visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Brandon

カップルで旅行
Great price for great service
2024 年 2 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Brandon,Thank you for your commendation. We are delighted to hear that you found exceptional value in our service, reflecting the polish, sophistication, and meticulous attention to detail we strive for at The Langham, Boston. Your satisfaction is our highest reward, and we look forward to continuing to provide you with experiences defined by their understated elegance.Kind regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Tristan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place. Definitely will be back
2024 年 1 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Tristan,We're thrilled to hear you found our hotel a great place and are looking forward to your return. Thank you for your positive feedback. We can't wait to welcome you back for another exceptional stay at The Langham, Boston.Best wishes,Michele GrossoManaging DirectorThe Langham, Boston

8/10 (良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s not the Langham Chicago, but it was good. Staff were wonderful.
2023 年 12 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Margaret,Thank you sincerely for sharing your experience. While we understand the unique charm of The Langham, Chicago holds a special place, we are grateful you found your stay with us to be enjoyable and our staff wonderful. Your kind words are a heartfelt reminder of our commitment to making every guest feel valued and appreciated. We look forward to the opportunity to welcome you back, perhaps to uncover even more aspects of our hotel that will delight you.With warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Julie,Thank you for your positive rating. We're delighted you had a pleasant stay and look forward to welcoming you back soon.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Tam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Tam,Thank you for the 5/5 rating. We're delighted you had a wonderful experience and look forward to welcoming you back soon.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Maria

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed over Christmas and it was beautiful. The hotel was nicely decorated, the restaurants at the hotel were excellent. Shout out to the concierge who got us decent dinner options in the city on Christmas eve. The kids loved the pool. It has pool noodles and a hot tub so something for the kids and the parents. Overall a great place to stay.
2023 年 12 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Maria,Thank you for choosing to spend your Christmas with us and for sharing your wonderful experience. We are delighted to hear that the festive decorations and our restaurants added to the beauty of your holiday. It’s a pleasure to know that our concierge was able to assist in making your Christmas Eve dinner memorable and that the pool, with its amenities for both kids and parents, was a hit with your family.We appreciate your kind words and are thrilled that you found our hotel a great place to stay. We look forward to welcoming you back for another delightful visit, any season of the year.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Carol,Thank you for your perfect scores and for fancying the service at our hotel. We are delighted that your experience was exceptional and look forward to the privilege of hosting you again.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Anju

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Anju,We are thrilled to receive your 5/5 rating. Your high score speaks volumes, and we are truly grateful for your recognition. It’s guests like you who make our commitment to excellence so rewarding. We eagerly await your next visit to provide another exceptional experience.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Caroline、Seattle

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Caroline,Your 5/5 rating is a beacon of pride for us. It fills us with great joy to know your stay resonated so positively. We eagerly await the opportunity to delight you again on your next visit.Best regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely phenomenal hotel. Everything was perfectly clean and the staff could not have been more accommodating. They made us feel like their number one priority the entirety of the stay.
2024 年 1 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Matthew,We are profoundly gratified by your effusive praise of our establishment. The fact that you found everything impeccably clean and our staff's unparalleled accommodation to your needs as absolutely phenomenal, truly resonates with the ethos we uphold. It's our highest endeavor to not merely meet, but transcend guest expectations, creating an ambiance where each esteemed visitor feels like the quintessence of our attention. Your recognition of our commitment to making your stay an exemplary paragon of hospitality is deeply appreciated. We eagerly anticipate the privilege of welcoming you back, ensuring your next visit is imbued with the same, if not heightened, level of meticulous care and exclusive luxury.Warmest regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Bjorn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Bjorn,Thrilled to receive your 10/10 rating. Thank you for choosing The Langham, Boston!Best,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Carolyn

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wow!
Mind-blowing! Exceeded our expectations and filled with surprises!
2024 年 1 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Carolyn,Thank you for the incredible feedback! We're delighted to have exceeded your expectations and look forward to your next visit.Best,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Maria

2024 年 1 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Maria,Your perfect 10/10 rating is a cherished affirmation of our commitment to excellence. We are genuinely grateful and delighted to have created an experience that resonated so deeply with you. It’s guests like you who inspire us to continually elevate our service, and we eagerly anticipate the joy of welcoming you back for more unforgettable moments.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Julia

2024 年 1 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Julia,Your 5/5 rating is like a star that shines brightly in our galaxy of guest experiences. We are deeply moved by your high esteem and eagerly await the chance to envelop you in the same exceptional ambiance and service that captivated you, during your forthcoming visits.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Natasha、Burlington

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Natasha,Your 5/5 rating is a cherished testament to our commitment to excellence, casting a radiant glow upon our efforts. We are deeply honored by your acknowledgment and eagerly await the opportunity to envelop you in another exquisite and memorable experience on your next visit, further elevating the art of hospitality that has captivated your appreciation.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Florence

2023 年 12 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Florence,Your 10/10 rating is a beacon of appreciation that truly brightens our day. We are heartened to have exceeded your expectations and eagerly anticipate crafting more unforgettable moments for you during your next visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Sunyung

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Sunyung,Thank you for your excellent 5/5 rating. We are delighted to have met your expectations and look forward to providing you with another exceptional experience on your next visit.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Eduardo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Eduardo,Your 10/10 rating is a beacon of pride for us, symbolizing the pinnacle of satisfaction we strive for. We are genuinely heartened by this gesture and eagerly await the opportunity to enchant you with our hospitality once more, turning your next visit into another exquisite chapter at our hotel.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Stefanie、Kittery Point

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We miss your afternoon tea and wish you would bring it back. Also wish you had not removed the spa.
2023 年 12 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Stefanie,Thank you for sharing your fond memories of our afternoon tea and expressing your thoughts about the spa. We truly appreciate your feedback, as it helps us understand the experiences that our guests value and miss. While we have made some changes, please know that your suggestions regarding the return of the afternoon tea and the spa are important to us. We continuously strive to enhance our offerings based on our guests' preferences, and your input is invaluable in this process. Rest assured, we will take your feedback into consideration as we plan future amenities and services. We hope to have the opportunity to welcome you back soon and provide you with an experience that meets your expectations and brings back fond memories.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great spot
2024 年 1 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Andrew,Thank you for your succinct and positive feedback. We're thrilled to hear you found our hotel to be a 'great spot'. It’s always our aim to provide a wonderful experience for our guests, and your appreciation means a lot to us. We look forward to welcoming you back for another enjoyable stay.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

Tory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful renovations and the friendliest staff!
2023 年 12 月に 1 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Tory,Thank you for your wonderful review of our recently renovated hotel. We are delighted to hear that you found the renovations beautiful and our staff to be the friendliest. Our team works tirelessly to ensure our guests enjoy a comfortable and welcoming experience, and your acknowledgment of their efforts is greatly appreciated. We look forward to your next visit and the opportunity to once again provide you with exceptional service in our elegantly updated setting.Warm regards,Michele GrossoManaging DirectorThe Langham, Boston

10/10 (非常に良い)

yang

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
The Langham, Bostonからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Yang,Thank you for your excellent rating. We're thrilled you had a 5-star experience and look forward to welcoming you back again!Kind Regards,Michele GrossoManaging DirectorThe Langham, Boston